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Summary of reviewsThe Landmark Hotel and SPA Leisure Club a Palette hotel receives overwhelmingly positive feedback, particularly for its excellent location and inviting ambiance. Nestled on the outskirts of Dundee, the hotel offers convenient access to major routes and local attractions while ensuring a peaceful retreat with beautiful, historic grounds. Families, business travelers and leisure guests alike appreciate the tranquility combined with the ease of travel and ample on-site parking.
The breakfast experience is highly praised for its variety, friendly staff and scenic conservatory setting. Guests admire the extensive selection of hot and cold items, including gluten-free and Scottish options, contributing to an enjoyable start to their day. The dinner offerings also receive commendation for quality and presentation with guests enjoying meals that are well-prepared and reasonably priced. However, occasional critiques include limited menu choices and inconsistent service during busy times.
Rooms at the hotel are generally described as clean, spacious and comfortable, offering modern amenities and family-friendly features. Many guests highlight the large beds and beautiful views but note that some rooms show signs of wear and could benefit from updates. Cleanliness across the hotel is mostly praised, though improvements are suggested for finer details and common facilities.
The standout feature of The Landmark Hotel is undoubtedly its staff, frequently described as friendly, professional and exceptionally helpful. Notable mentions of individual staff members reflect the personalized service that leaves a lasting positive impression on guests. The warm-hearted approach of the staff significantly enhances the overall guest experience.
The gym facilities are well-regarded, offering a clean, modern and well-equipped space for various workout needs, complemented by amenities like a sauna and steam room. The pool area, too, is appreciated for its warmth and cleanliness, though some guests note occasional overcrowding and maintenance needs.
The hotel provides reliable and fast free Wi-Fi, although a few guests experience connectivity issues in certain areas. Parking receives high marks for its convenience, ample space and included Tesla chargers, making it a favored choice for those with electric vehicles.
Overall, The Landmark Hotel and SPA Leisure Club a Palette hotel stands out for its serene yet accessible location, excellent service and well-maintained amenities, making it a highly recommended destination for diverse visitor needs.
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