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Summary of reviewsHull Humber View Hotel, BW Signature Collection, stands out for its picturesque location and stunning views of the Humber Bridge, making it a favored destination for those seeking scenic beauty combined with convenience. Nestled just off the A63, the hotel offers easy access to Hull, Beverly and nearby areas, serving as an excellent base for exploration or local events. The tranquil environment, enhanced by lovely gardens, is complemented by a reputation for friendly and enthusiastic staff, who contribute significantly to a welcoming atmosphere for both human and canine guests.
Guests frequently commend the breakfast, highlighting the variety, freshness and overall quality of the offerings with special mentions of a wide array of fresh fruit, cereals and a cooked breakfast buffet. Despite some mixed feedback regarding service speed and certain food items, the overall sentiment remains positive, appreciating the selection and the pleasant dining area.
Dinner experiences evoke mixed reactions with many praising the food quality and taste, along with polite and helpful service. Yet, inconsistencies in menu availability, food preparation and restaurant organization suggest areas for improvement to ensure a more uniformly satisfying dining experience.
Room reviews reveal a split perspective; many guests appreciate the comfort, cleanliness and spaciousness of the accommodations, praising especially the comfy beds and beautiful views. However, some rooms are described as dated and in need of renovation, encountering maintenance issues and temperature control problems. While cleanliness generally meets expectations, recurrent issues with upkeep and maintenance detract from an otherwise positive impression.
The staff at Hull Humber View Hotel are widely lauded for their friendliness, helpfulness and professionalism, significantly enhancing the guest experience. Specific staff members often receive special mentions for their exceptional service, despite occasional instances of staff being under pressure.
Ample and accessible parking is another highlight, earning praise for convenience and ample space. Occasional parking charges and minor incidents related to the parking area do not significantly detract from the generally favorable view.
For families, the hotel’s picturesque setting and accommodating staff, who sometimes upgrade rooms at no extra cost, contribute to memorable stays. Room assignments and bed comfort do have occasional issues, but the overall experience remains positive.
The hotel’s pet-friendly policies stand out with amenities tailored for dogs, easy access to exercise areas and a welcoming attitude that makes it a popular choice for pet owners.
While the hotel meets several expectations, some aspects such as dated decor, tired furniture and inconsistencies in room quality suggest it does not always align with its four-star rating. Modernization and consistent maintenance would help it fully meet these standards.
In summary, Hull Humber View Hotel, BW Signature Collection, offers an idyllic and convenient location with commendable service and a generally positive experience, particularly for those traveling with pets, though certain improvements are needed to consistently meet higher standards. Show more
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Categories
Dog Friendly Hotel
This hotel is pet-friendly.
Business Hotel
This hotel offers various business amenities including team building, temporary staging and a podium. It is set in 17 acres of landscaped grounds. Other business amenities includes DVD Player, Team Building, Temporary Staging and a Podium.
Hotel with Parking
This hotel offers parking facilities. It is situated a bit away from the city center, providing Humber views.
Hotel with Gym
This hotel has a residents' gym that is free to use, featuring cardio machines and weights. It also offers an outdoor jogging track around the fields.
4-Star Hotel
Offering panoramic views of the Humber Bridge, this hotel features comfortable rooms and a restaurant. It provides a relaxing atmosphere and is well-suited for travelers seeking scenic accommodations.
Hotel near Golf Courses
Hotel for Honeymoon
Family Friendly Hotel
Cheap Hotel
Room Types
Executive Double RoomProviding free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room provides a tea and coffee maker, a wardrobe, a safe deposit box, a carpeted floor, as well as a flat-screen TV. The unit offers 1 bed.
Family Room with Double and Single BedsFeaturing free toiletries, this triple room includes a private bathroom with a bath, a shower and a hairdryer. The triple room features a tea and coffee maker, a wardrobe, a carpeted floor, heating, as well as a flat-screen TV. The unit has 2 beds.
Standard Twin RoomFeaturing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room features a tea and coffee maker, a wardrobe, a carpeted floor, heating, as well as a flat-screen TV. The unit has 2 beds.
Executive Family RoomFeaturing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room features a tea and coffee maker, a wardrobe, a safe deposit box, a carpeted floor and a flat-screen TV. The unit has 2 beds.
Standard Double RoomOffering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room offers a tea and coffee maker, a wardrobe, a carpeted floor, heating, as well as a flat-screen TV. The unit offers 1 bed.
King SuiteProviding free toiletries and bathrobes, this suite includes a private bathroom with a bath, a shower and a hairdryer. The spacious suite provides a minibar, a tea and coffee maker, a wardrobe, a safe deposit box and a flat-screen TV.
Guest Reviews
7.2
Good
Location
Hull Humber View Hotel, BW Signature Collection boasts a truly enviable location that receives praise for its stunning views across the Humber and proximity to key landmarks. Its position is particularly appreciated with multiple guests highlighting the picturesque views of the Humber Bridge that can be enjoyed from various spots within the hotel, including the bar and terrace. This scenic setting is complemented by the lovely gardens and entrance, providing a tranquil environment for guests.
The hotel’s proximity to Hull, Beverly and the nearby city center makes it an ideal base for exploring the region, visiting family or attending local events. Conveniently located just off the A63, it offers easy access to the motorway, making travel straightforward and stress-free.
While primarily noted for its superb location and beautiful views, the hotel also receives mentions for its friendly and enthusiastic staff, ensuring guests feel welcomed and comfortable during their stay. Additionally, the hotel caters to both human and canine guests, earning praise for being dog-friendly.
Overall, the Hull Humber View Hotel stands out for its idyllic setting overlooking the Humber Bridge, making it a preferred choice for visitors seeking a blend of convenience, comfort and scenic beauty.
Breakfast
Visitors to Hull Humber View Hotel, BW Signature Collection, generally had positive feedback about the breakfast offerings with numerous reviews highlighting the variety and quality of food. Many guests praised the breakfast as very good, citing a wide array of fresh fruit, cereals, granola and a traditional cooked breakfast buffet. The selection was often described as plentiful, amazing, fantastic and lovely with diners noting the value for money and the helpfulness of the staff. Positive mentions also included the breakfast being delicious, perfect and served in a pleasant area with nice views.
However, there were a few mixed opinions. Some guests found the breakfast average, uninspiring and in need of slight improvements, such as hotter food and better-quality sausages. Issues also arose with service, as a few reviewers mentioned slow service or unfriendly staff. A couple of guests had disappointing experiences, pointing out cold or greasy food and poor-quality tea.
Despite these occasional setbacks, the overall sentiment towards the breakfast at Hull Humber View Hotel was favorable with many appreciative of the extensive choices and the attentive breakfast team.
Dinner
Dinner at the Hull Humber View Hotel, BW Signature Collection, offers a mixed experience according to guest reviews. On the positive side, many guests enjoyed their meals, describing the food as very good, great, tasty, filling and excellent. There were several mentions of delicious dishes with some guests finding the food exceptional in both quality and value. Polite and helpful service was a highlight with special mention of a friendly bar lady and attentive waiter.
However, there were also notable drawbacks. Some guests found the dinner options limited and not up to expectations with specific grievances about menu availability and repetition over consecutive nights. Issues such as cold food, poor preparation and unorganized restaurant operations were recurrent complaints. Instances of wrong orders and unappetizing dishes, including a disappointing and cold burger, detracted from the dining experience for some.
Overall, while there are commendable aspects to the dinner service at the hotel, inconsistencies in food quality and service suggest that there is room for improvement.
Rooms
The rooms at Hull Humber View Hotel, BW Signature Collection receive mixed reviews, but there are many positive aspects highlighted by guests. Many guests found the beds to be comfortable with several reviews specifically mentioning spacious and comfy rooms. Cleanliness was often positively noted with descriptions such as clean rooms, spotless and very clean. The rooms were frequently described as having good size and adequate facilities with some modern bathrooms and overall comfort. Additionally, the spacious suites and beautiful views were appreciated by guests.
However, there are also mentions of issues that indicate some inconsistency in room quality. Many reviews pointed out that the rooms appeared tired, dated and in need of renovation. Some guests encountered maintenance problems like broken glass in the window, gaps around the bathtub and stained furniture. Several guests noted that their rooms were uncomfortably hot with no air conditioning and difficulties in regulating temperature. Cleanliness also varied with a few guests mentioning dust, cobwebs and even a lack of basic supplies like toilet paper and milk. Despite these issues, the overall impression is that while the hotel offers comfortable and spacious accommodations, some rooms would benefit from updates and consistent maintenance.
Beds
Guests at Hull Humber View Hotel, BW Signature Collection have varied opinions about the comfort of the beds. Many reviews highlight a comfortable experience, noting very good night's sleep with super comfy and very comfortable beds. Praise was also directed at the reasonably comfortable and firm but okay mattresses, contributing to a restful stay. However, not all feedback was positive; some guests found the beds too hard or even extremely uncomfortable with a few describing sleepless nights due to discomfort. Pillows also received mixed reviews with some finding them comfortable while others described them as quite hard. Noise issues in the rooms and occasional errors in bed arrangements were noted, but some guests still managed to sleep soundly despite these drawbacks. Overall, while there are commendable mentions of bed comfort, the hotel could benefit from addressing inconsistencies to ensure all guests enjoy a restful experience.
Cleanliness
Hull Humber View Hotel, BW Signature Collection, presents a mixed picture when it comes to cleanliness. The positive aspects highlight that many guests found the hotel to be clean with remarks specifically mentioning spotless rooms and a generally well-presented environment, particularly in line with Covid-19 safety measures. Descriptors like impeccably clean and clear and clean are prevalent, reflecting a standard that meets many guests’ expectations. The staff also receive praise for being friendly and helpful, complementing the clean surroundings.
On the downside, there are significant concerns about the cleanliness and maintenance of the rooms and public areas. Some rooms have been criticized for uncleaned areas, visible dust and grime with several specific mentions of dirty bathrooms, stained toilets and mouldy shower curtains. Complaints about worn-out furniture, threadbare carpets and maintenance issues like a dripping tap and broken appliances create further discomfort. The smell of stale cigarette smoke in certain areas and rooms that weren’t cleaned between guest stays add to the negative feedback.
Overall, while the hotel maintains a level of cleanliness that satisfies many, there are recurrent issues that need addressing to ensure a consistently positive experience for all guests.
Staff
Hull Humber View Hotel, BW Signature Collection is widely praised for its outstanding staff. Guests consistently highlight the friendliness and helpfulness of the team across all areas of the hotel. The staff's exceptional attitude and their willingness to go the extra mile stand out, making visitors feel welcomed and well cared for. Personnel at both the reception and restaurant earn frequent compliments for their professionalism and warmth. Specific staff members, like Brian at the bar and Maria during breakfast, receive special mentions for their attentive service. While there are a few mentions of staff under pressure or customer service issues from a minority, the overwhelming sentiment is one of satisfaction and appreciation. Overall, the staff's dedicated and friendly nature significantly enhances the guest experience at this hotel.
Parking
Guests of the Hull Humber View Hotel, BW Signature Collection, frequently commend the ample and accessible parking, highlighting its convenience and the abundance of spaces that aren't cramped together. The parking facilities include options that cater even to larger vehicles, such as trucks. Additionally, many reviews praise the free parking, adding to the overall positive experience. However, some visitors did encounter difficulties with certain parking charges and noted an incident involving a muddy car park area that led to a minor accident. Despite these issues, the general consensus depicts parking as one of the hotel's strong points, complemented by friendly staff and an easy check-in process.
Family
The Hull Humber View Hotel, BW Signature Collection, offers a picturesque setting with stunning views of the Humber Bridge, making it a beautiful location for family events like weddings. One notable mention was the hotel staff, widely praised for being friendly and helpful, even going above and beyond to provide first-class service by upgrading rooms to cater to families at no extra cost. Additionally, some families received rooms that comfortably accommodated their needs, providing a good experience for their stay. However, it's important to note that there were occasional discrepancies in room assignments and some issues with bed comfort. Overall, while the staff's helpfulness and the location's beauty stand out, it's advisable to double-check room specifics to ensure a comfortable stay.
4 Star
The Hull Humber View Hotel, part of the BW Signature Collection, received mixed reviews regarding its four-star rating and amenities. Guests appreciated the hotel's pet-friendly policies and found the COVID-19 safety measures, including abundant hand gel and available masks, to be commendable. Despite these positives, several aspects of the hotel were noted to fall short of four-star standards. Some guests found the overall decor, furniture and building to be dated and in need of significant updates, describing the ambiance as tired. There were also concerns about room design with specific complaints about cramped and poorly designed spaces. While the hotel met some expectations and was deemed worth the price by some, the general consensus highlighted a pressing need for modernization to live up to its marketed four-star status.
Dog Friendly
The Hull Humber View Hotel, BW Signature Collection, excels in accommodating guests traveling with their canine companions. This establishment is genuinely dog friendly, offering various amenities specifically for pets, such as a dedicated dog watering station complete with biscuits. The hotel is praised for its comfortable and welcoming environment for dogs, enhancing the overall experience for pet owners.
Guests highlight the convenience of the hotel’s location with easy access to a field behind the hotel and other exercise areas perfect for dog walking. The stunning view of the Humber Bridge adds to the delightful setting for walks. The hotel also allows dogs in the bar area and on the grounds, facilitating a pleasant stay for both dogs and their owners.
Despite the overwhelmingly positive experiences, some guests noted a minor inconvenience during breakfast, where it was challenging to find suitable seating without having to eat from laps. Nonetheless, the accommodating and attentive staff, as well as the pet-friendly policies, make Hull Humber View Hotel an ideal choice for those traveling with dogs.
No, Hull Humber View Hotel, BW Signature Collection doesn't have any pool.
No, a spa isn't available at Hull Humber View Hotel, BW Signature Collection.