InfoSummary of reviewsArlo Williamsburg is a stylish and luxurious hotel located in the heart of Williamsburg with easy access to local attractions and transportation options. Guests have praised the stunning views of Manhattan from the rooftop pool and bar, as well as the hotel's unique dining experience. The rooms are generally well-designed and stylishly decorated, although some guests have noted issues with outdated interiors or missing amenities. The hotel's staff are friendly and helpful with exceptional customer service. The rooftop pool and bar are a major highlight with amazing views and a lively atmosphere. While some guests have had issues with parking or breakfast, overall, Arlo Williamsburg is a cool and unique designer hotel that offers a luxurious travel experience. Show more
InfoSummary of reviewsThe William Vale is a luxurious hotel located in a central location in Brooklyn, close to the subway and within walking distance to great restaurants, bars and cafes. The hotel offers stunning views of NYC with some guests raving about the view from their room balconies. The rooms are modern and clean with balconies being a particular highlight. The staff is uniformly welcoming, friendly and helpful with housekeeping staff receiving high praise for their kindness and professionalism. The rooftop pool is a highlight for many guests, although some had negative experiences with complaints about poor service and limited time slots for pool access. The hotel is perfect for guests over 21 looking to experience the lively Williamsburg scene, although some guests noted that the surrounding area can be extremely noisy. The hotel is generally described as luxurious with some guests feeling that it truly deserves a 5-star rating. Overall, The William Vale provides a comfortable and unforgettable stay in the heart of Brooklyn. Show more
InfoSummary of reviewsThe Box House Hotel is a fantastic boutique hotel located in a lively and up-and-coming neighbourhood of Brooklyn. Guests appreciate the hotel's convenient location, just a short walk from the subway and within walking distance of many restaurants, cafes and shops. The rooms are spacious, well-decorated and offer great amenities, although some minor maintenance issues have been noted by some guests. The hotel is clean and well-maintained with exceptional housekeeping. The staff are friendly and attentive, although there have been some isolated incidents of unfriendliness from certain front desk staff. The hotel offers a mix of breakfast options, some of which have been praised by guests. The hotel's location gives access to exciting nightlife options nearby and there is a hotel bar that guests have enjoyed visiting. The hotel is a great value for money with a rustic charm that guests find unique and appealing. The Box House Hotel is also handicap accessible, which is an appreciated feature for guests with limited mobility. Overall, guests highly recommend the Box House Hotel for a comfortable and memorable stay in Brooklyn. Show more
InfoSummary of reviewsThe Henry Norman Hotel is a charming and unique boutique hotel located in the heart of Brooklyn, in a safe and quiet neighbourhood. The hotel's location is perfect for exploring Greenpoint, as well as Brooklyn and Manhattan with plenty of bars, restaurants, shops and convenience stores within walking distance. The hotel's rooms are spacious, immaculately clean and stylishly decorated with modern amenities such as fully stocked kitchens and high ceilings. The staff is exceptional with guests consistently praising their friendliness, helpfulness and professionalism. While the breakfast may not meet everyone's expectations, guests could start their day with a light and tasty breakfast. The hotel's cleanliness is exceptional with guests describing it as "immaculately clean" and "spotless". The hotel is also family-friendly with accommodating staff and a loft suite with a pull-out sofa bed. Although there are some negative comments, the majority of visitors seem happy to return to the Henry Norman Hotel. Overall, the hotel provides a comfortable and stylish stay for guests with exceptional cleanliness and friendly staff as its key attributes. Show more
InfoSummary of reviews1 Hotel Brooklyn Bridge is highly praised for its exceptional location, offering stunning views and ease of access to transportation options. The hotel's rooms are stylish and unique with natural materials and eco-friendly efforts earning praise from guests. The cleanliness of the hotel is also noted as outstanding with guests frequently describing it as "extremely clean." The staff is consistently praised for their kindness and willingness to go above and beyond expectations. The pool and rooftop are also popular amenities, despite a few complaints about size and availability. The beds are comfortable and plush with unforgettable views adding to the overall experience. While some guests had complaints about breakfast and noise levels, the majority of reviews are overwhelmingly positive and describe an exceptional, amazing and splendid experience overall. Show more
InfoSummary of reviewsHoliday Inn Brooklyn Downtown enjoys an exceptional location in the heart of Brooklyn, surrounded by diverse dining, shopping and entertainment options. Its proximity to several subway stations allows easy access to Manhattan and iconic attractions like the Brooklyn Bridge. Located near the Barclays Center, it is ideal for event-goers and the neighborhood's mixture of casual and upscale dining options, along with seamless subway connections to key areas, enhances its appeal. The hotel serves as a perfect base for exploring both Brooklyn and Manhattan, offering convenience, accessibility and a safe, welcoming environment for both leisure and business travelers.
The breakfast experience at the hotel is mixed. While some guests enjoyed the à la carte offerings and friendly service, others found the selection limited and the quality inconsistent. The absence of a buffet and added costs were disappointing for many. Similarly, the dining experience received varied reviews; while the on-site restaurant was praised for its good food and prices, inconsistencies in service quality and high prices at the Mexican restaurant were noted.
Guests generally appreciated the comfortable and clean rooms, often mentioning modern amenities and pleasant views. However, the rooms were sometimes noted to be small with limited space for luggage, occasionally lacking thorough cleanliness and needing updates in decor and furniture. Despite these issues, the hotel's central location and the overall comfort of the rooms were positively received.
Cleanliness across the hotel was inconsistent with many guests appreciating the neat rooms and courteous cleaning staff, but others reporting dirty carpets, neglected bathrooms and occasional unpleasant odors. The staff was often praised for being helpful and professional, especially the front desk, but there were notable service lapses and incidents of unprofessional behavior.
The free WiFi presented a mixed experience with some guests enjoying good connectivity and others finding it slow and unreliable. The gym facilities, including a sauna and swimming pool, were generally appreciated, though feedback highlighted occasional overcrowding and the need for equipment maintenance. The pool was a pleasant feature for many, despite noted issues with cleanliness and accessibility.
Parking options included valet and self-parking, which were convenient but often expensive and occasionally cumbersome. The hotel's vibrant location near numerous nightlife spots offered guests an exciting urban experience, though it sometimes resulted in noise disturbances. Beds were mostly praised for comfort, though some guests mentioned inconsistency in mattress quality.
Overall, Holiday Inn Brooklyn Downtown offers a convenient and comfortable stay with excellent access to both Brooklyn and Manhattan. Room size and cleanliness, service inconsistency and some amenities could benefit from improvements, but the prime location and generally positive guest experiences make it a highly recommended choice for travelers. Show more
InfoSummary of reviewsHotel Indigo - Williamsburg - Brooklyn by IHG is a highly recommended choice for travelers seeking a unique experience in Brooklyn. The hotel boasts a fantastic location for both exploring Williamsburg and for easy access to Manhattan with a subway stop right outside the door. The rooms are a major highlight for guests with modern, spacious and clean interiors, balconies in some rooms and comfortable beds. The staff is described as attentive, hospitable and lovely, making guests feel welcome from the moment they arrive. The hotel also offers a fantastic outdoor pool that guests love, although it can be small and shallow. While some guests reported steep prices for parking or additional charges on their bill, others suggested a discount for parking right next to the hotel. Despite some minor inconveniences, the majority of guests enjoyed their stay at this IHG hotel in Brooklyn. Show more
InfoSummary of reviewsPod Brooklyn receives high praise for its prime location in the vibrant neighborhood of Williamsburg, Brooklyn. Guests greatly appreciate the abundance of cafes, restaurants, bars and shops within walking distance as well as the convenient access to public transportation, providing an ideal base for exploring both Brooklyn and Manhattan. The hotel's strategic proximity to major city attractions and its safe, pleasant setting make it a top choice for visitors. Guests commend the modern, compact, but well-equipped rooms, fair pricing and friendly staff. The rooftop with stunning views and other facilities add to the overall appeal.
While the breakfast situation garners mixed reviews, many guests appreciate the convenience of excellent nearby options like The Butcher's Daughter and La Bicyclette Bakery. Despite the noted lack of an on-site breakfast or coffee service, the neighborhood's variety of quality breakfast spots provides ample alternatives.
In terms of dinner, Pod Brooklyn benefits from its location in Williamsburg, an area renowned for excellent dining options. The hotel's own restaurant and bar receive positive feedback for providing convenience and enjoyable meals with a notable brewpub on the first level offering fantastic food and service. The nearby area is filled with Michelin-starred eateries, bars and coffee shops, catering to every palate.
Pod Brooklyn's rooms, though compact, are appreciated for their cleanliness, modern aesthetics and functionality—ideal for short stays and solo travelers. Guests find the beds comfortable and the design smart with efficient use of limited space. The cleanliness is impeccable with daily housekeeping maintaining pristine conditions. Though the compact bathrooms with combined shower and toilet space may be inconvenient for some, the overall sentiment is positive.
The staff at Pod Brooklyn largely enhance the guest experience with their friendliness, helpfulness and professionalism. Quick check-in processes, accommodating demeanor and effective communication in multiple languages contribute to a welcoming and efficiently managed environment.
Free WiFi at Pod Brooklyn is generally praised for its fast and reliable connectivity, essential for both work and leisure. Though a few guests experience occasional connectivity issues, most find the service efficient and adequate.
Parking options add to the hotel's convenience with a nearby garage offering easy access and a discounted rate for guests, albeit some find the cost higher than expected. Street parking is another viable, often free option, contributing positively to the overall experience.
Families find Pod Brooklyn a safe and reasonable choice with children enjoying the compact pods and shared facilities. However, the small room sizes and semi-private settings might not suit everyone, especially for extended stays or elderly guests.
The comfort of the beds is frequently highlighted with many guests noting they had restful nights and appreciated the clean, soft bedding and linens. Despite a few comments on bed size and firmness, the overall sentiment remains that the beds provide a good rest.
Pod Brooklyn offers excellent value for those in need of a straightforward, no-frills accommodation with good basics. Its central location, cleanliness and reasonable rates stand out as strong points, despite some limitations associated with its three-star rating.
Business travelers favor Pod Brooklyn for its convenient location and accommodating work environments. The rooftop area, mezzanine-level workspaces and other common areas are praised for their functionality, making it an ideal choice for those on short business trips.
Overall, Pod Brooklyn impresses with its strategic location, cleanliness and friendly staff, providing excellent value and convenience for travelers looking to explore the vibrant Brooklyn and Manhattan areas. Show more
InfoSummary of reviewsThe Wythe Hotel in North Williamsburg, Brooklyn, is highly praised for its prime location, which offers convenient and charming access to Manhattan via nearby metro and ferry services. The neighborhood surrounding the hotel is vibrant and lively with numerous dining, entertainment and shopping options. Guests enjoy exploring the picturesque waterfront and bustling streets, making the location perfect for leisure and events.
Guests are especially fond of the hotel's beautifully designed rooms that provide stunning views of the Manhattan skyline, especially from higher floors. The rustic yet modern decor creates a stylish and comfortable atmosphere, enhanced by the hotel's cleanliness and the quality of its amenities, including heated floors, spacious bathrooms and exceptionally comfortable beds.
The breakfast experience at Wythe Hotel receives mixed reviews. While many praise the delicious and well-timed room service breakfast and the quality of the offerings at Le Crocodile, some found the breakfast options limited and overpriced. The dinner options, however, are highly acclaimed with Le Crocodile and Bar Blondeau offering fantastic food and an impressive dining experience.
The hotel excels in cleanliness and service with rooms frequently described as spotlessly clean, stylish and equipped with crisp linens and nice bath products. The friendly and professional staff are often highlighted for their exceptional service, warm demeanor and attentiveness, contributing significantly to the overall positive experience of the stay.
Visitors to Wythe Hotel can expect a delightful and memorable experience, marked by a perfect blend of comfort, aesthetic appeal and outstanding service in a dynamic and engaging neighborhood. Show more
InfoSummary of reviewsHampton Inn Brooklyn Downtown enjoys widespread positive feedback, particularly for its excellent location, cleanliness, staff and amenities.
The hotel's location is repeatedly highlighted as one of its best features. Positioned near the Brooklyn and Manhattan bridges, it offers convenient access to vital subway stations, making it ideal for exploring both Brooklyn and Manhattan. Its proximity to landmarks such as the Brooklyn Bridge, Dumbo and Brooklyn Heights is perfect for sightseeing, while nearby attractions, restaurants and shopping venues make it convenient for dining and entertainment. Although the busy intersection can cause some minor noise, guests feel safe and appreciate the stunning Manhattan skyline views.
Breakfast receives favorable reviews with guests praising the variety and quality of the offerings, including fresh fruits, homemade waffles, eggs and potatoes. The inclusion of breakfast and unlimited coffee and tea throughout the day add to its appeal. However, the breakfast area can become crowded and the use of disposable tableware and a lack of healthier options occasionally detract from the experience.
Rooms are described as clean, comfortable and well-maintained with modern decor. Guests appreciate the comfortable beds and effective soundproofing, especially on higher floors with great views. Although the rooms are smaller than some guests expected, limiting storage space, the clean and functional design compensates for this. Amenities like a fridge, microwave and coffee machine enhance the stay.
Cleanliness is a strong point for the hotel with guests consistently praising the pristine condition of the rooms and the thorough daily cleaning services. While occasional minor issues were noted, the overall commitment to cleanliness stands out.
The staff at Hampton Inn Brooklyn Downtown earn high praise for their exceptional service. Front desk staff are recognized for their friendliness, professionalism and efficiency with specific individuals often mentioned for going above and beyond. The housekeeping staff also contribute positively to the guest experience, maintaining cleanliness and being courteous.
Free and reliable WiFi is another valued feature, although some guests experienced occasional connectivity issues. The fitness amenities are well-received with modern equipment and a well-maintained gym, despite its smaller size.
Parking presents a mixed bag of opinions. While there is a secure parking garage nearby, the cost, often around $40 per day, is a common concern. Some guests found limited free parking options and difficulty in finding a spot, which detracted from their overall experience.
The hotel's accessibility to nightlife is a plus for those looking to explore the city's vibrant bars, restaurants and nightclubs. However, the busy location might result in some noise from traffic and nightlife activities.
Comfortable beds receive positive feedback, although the size of the beds in rooms with double beds is occasionally noted as too small for two people. Despite a few negative remarks, the overall bedding quality and cleanliness contribute to a good night's sleep.
As a three-star hotel, Hampton Inn Brooklyn Downtown meets expectations for budget-friendly accommodations, offering good value, adequate facilities and a reliable standard of service. The accessible location, reliable WiFi and friendly staff make it a suitable choice for business travelers.
Overall, Hampton Inn Brooklyn Downtown provides a comfortable, clean and conveniently located option for travelers with strong positive reviews highlighting its many appealing features. Show more
InfoSummary of reviewsNU Hotel is praised for its perfect location, making it convenient for visitors to explore Brooklyn and Manhattan. The area is full of restaurants, shops and attractions within walking distance and the hotel is well connected to the subway system. The spacious, clean and comfortable rooms feature unique and nicely designed decor with some offering fridges and yoga mats. The hotel's staff is a highlight with guests commending them for being friendly, helpful and accommodating. The hotel provides a comfortable stay with a unique touch of hip art in its decor. While some guests found the breakfast lacking, it still offers a variety of options and is included in the price of the room. Overall, NU Hotel provides excellent customer service and is a great value for budget-conscious travelers wanting to stay in a centrally located hotel. Show more
InfoSummary of reviewsFranklin Guesthouse in Greenpoint, Brooklyn is highly praised by guests for its perfect and excellent location, spacious and comfortable rooms adorned with amenities and impressive level of cleanliness that guests absolutely loved. Additionally, the hotel's front desk staff were exceptional, providing warm and welcoming service that made guests feel at home during their stay. Guests have also raved about the extremely comfortable beds. The location is great for those looking to explore the best of Brooklyn's Williamsburg and Greenpoint neighborhoods while still having easy access to Manhattan. However, guests with disabilities may experience difficulty with the uneven and sloped floors and lack of a lift or ramp at the building's entrance. Despite mixed reviews on the wifi connectivity, the hotel's overall positive feedback is glowing. Show more
InfoSummary of reviewsThe Hilton Brooklyn New York - Newly Renovated is a great option for those seeking a good location in Brooklyn. The hotel is conveniently situated near several subway stations, shops and restaurants, making it perfect for exploring the area. The hotel's prime location also makes it an excellent choice for those looking to stay in Brooklyn while being close to Manhattan too. Guests were pleased with the exceptional and delicious breakfast buffet, which changes daily, keeping things interesting. The hotel's accommodating staff was seen as friendly, professional and courteous with some guests highlighting individual staff members who provided exceptional service. The hotel's cleanliness was praised with guests mentioning that their rooms were clean and comfortable. The comfortable beds and spacious rooms with a clean and cozy atmosphere were also appreciated. However, some guests had issues with double charges or incorrect billing, overpriced parking and unexpected additional charges that were not disclosed at the time of reservation. Despite these negative reviews, the hotel overall seems to offer affordable, clean and convenient accommodations for those visiting New York City. Show more
InfoSummary of reviewsFairfield Inn & Suites By Marriott New York Brooklyn, nestled in the vibrant heart of Brooklyn, offers an ideal location for travelers seeking convenient access to both local attractions and Manhattan. The hotel's proximity to the Barclays Center, the vibrant neighborhoods of Park Slope and Downtown Brooklyn and multiple subway lines, especially the Atlantic Terminal hub, makes it an excellent starting point for exploring both Brooklyn and Manhattan. Guests appreciate the quiet, safe surroundings with numerous bars, restaurants and convenience stores nearby. Additionally, the hotel's rooftop terrace provides a pleasant view of the Financial District, adding a unique touch to the stay.
The breakfast experience is generally well-received with guests enjoying a varied selection of hot dishes, bagels, toast, oatmeal, fruits and both sweet and savory options. Despite occasional mentions of repetitive meal choices and the breakfast area becoming crowded, the friendly and attentive staff enhances the overall experience.
Rooms at the Fairfield Inn & Suites are consistently praised for their cleanliness, comfort and modern amenities. Guests highlight the roomy, quiet accommodations, complete with amenities like a coffee maker, fridge and hairdryer. The beds are often described as exceptionally comfortable, contributing to a restful stay, though there are minor mentions of issues like sound insulation and occasional maintenance concerns.
Cleanliness across the property receives positive feedback with the hotel maintaining a generally clean environment. However, some guests noted inconsistencies in housekeeping schedules and occasional maintenance issues. Despite these, the high standard of room cleanliness and the regular cleaning schedules are appreciated.
The staff at the hotel earn high marks for their friendliness, helpfulness and attentiveness. Regular mentions of specific staff members highlight the personalized and welcoming service that significantly enhances the guest experience.
The free WiFi service is reliable, stable and appreciated for its good connectivity throughout the hotel, although there are minor issues with non-browsing devices. The compact gym, equipped with a range of machines and weights, is found to be satisfactory for guests’ workout needs.
Overall, Fairfield Inn & Suites By Marriott New York Brooklyn offers good value for a three-star hotel with many guests noting its competitive pricing, modern amenities and prime location. While there are areas for improvement, such as breakfast variety and housekeeping consistency, the overall positive experiences with comfort, staff and location make it a solid choice for visitors. Show more
InfoSummary of reviews42 Hotel Williamsburg has received largely favorable reviews from guests with many highlights across various categories.
The hotel's prime location in the up-and-coming neighborhood of Williamsburg is frequently praised for its easy access to both Brooklyn and Manhattan, thanks to its proximity to several subway stations, including the Hewes Street stop. Guests appreciate the peaceful, safe atmosphere of the area and the abundance of dining and shopping options nearby, making it a convenient base for exploring New York City.
Breakfast at the hotel is noted for its quality and generous portions with guests enjoying a variety of freshly made options including omelettes, pancakes and pastries. Weekend brunches are particularly popular for their fresh and delicious offerings. Though some find the pricing high and service occasionally slow, the overall breakfast experience is positive and worth trying.
The on-site dining options for dinner receive mixed reviews, but many guests enjoy the cozy and pleasant ambiance of the bar and restaurant. The food is described as generally delicious and fresh, though some guests report variability in their experiences. The restaurant and bar provide a convenient option for guests looking to dine in.
Rooms at 42 Hotel Williamsburg are highly praised for their cleanliness, spaciousness and modern design. Guests appreciate the comfortable beds, stylish decor and modern amenities, including well-equipped bathrooms and effective use of space. Despite occasional noise and room size concerns, the overall sentiment emphasizes the quality and comfortable ambiance of the rooms.
Cleanliness throughout the hotel is consistently highlighted with guests noting the spotless condition of rooms, bathrooms and common areas. While there are occasional lapses, the majority of reviews reflect a high standard of cleanliness and well-maintained facilities.
The staff at 42 Hotel Williamsburg are generally commended for their friendliness, professionalism and helpfulness. Positive guest interactions with both reception and housekeeping staff contribute significantly to the pleasant atmosphere of the hotel. Despite a few inconsistent experiences, the staff's dedication to customer service is widely appreciated.
The hotel's wifi is described as fast and reliable, making it a notable strength for guests needing connectivity. The gym, though small, is available 24/7 and appreciated for its convenience, despite some suggestions for better maintenance.
Parking poses a mixed experience with limited on-site options and potentially high costs. However, guests find relief in the availability of free street parking and various paid options nearby.
Beds at the hotel receive high marks for their comfort and quality, contributing to a restful sleep experience. Along with supportive and pleasant staff, the comfortable beds enhance the overall stay for guests.
Overall, 42 Hotel Williamsburg is celebrated for its modern and chic design, exceptional value for money and high quality service. Its convenient location, quality amenities and positive guest experiences affirm its four-star rating and make it a desirable choice for visitors to New York City. Show more
InfoSummary of reviewsOverall, CODA Williamsburg is a trendy and stylish hotel in an ideal location with plenty of bars, restaurants and shops nearby. The newly renovated rooms are visually pleasing and modern with comfortable beds and well-designed bathrooms. While some guests experienced issues with amenities, most found the rooms clean and the shower experience excellent. The hotel's cleanliness is highly praised, although some guests reported dirty floors or stained towels and bed linens. The front desk staff are approachable, knowledgeable and incredibly helpful with many guests appreciating their dining recommendations. The outdoor pool area is beautiful and well-maintained, but some guests were frustrated by the pool rules and reserved lounge chairs. The hotel is situated in a lively area with plenty of nightlife options, but this can also make for a noisy stay. However, the quality beds at CODA Williamsburg are a highlight for many guests with most finding them incredibly comfortable. Despite minor issues, the hotel staff and location make it a hotel guests would definitely stay at again. Show more
InfoSummary of reviewsThe New York Marriott at the Brooklyn Bridge is a great choice for travelers looking for a convenient and comfortable stay in Brooklyn. The hotel's location is a highlight with easy access to public transportation and many dining options nearby. Families will appreciate the spacious and clean rooms, as well as the hotel's family-friendly amenities such as the Water Lab. The staff is friendly and accommodating with many guests highlighting specific employees who went above and beyond to make their stay memorable. While some guests had mixed experiences with the breakfast options and the decor of the rooms, overall the hotel offers good value for money with its comfortable beds and excellent housekeeping. Show more
InfoSummary of reviewsThe Aura Hotel Brooklyn offers a great location in the heart of Williamsburg that's surrounded by a safe and interesting neighborhood. Although it's slightly dated and a ways from the nearest subway station, there are several buses nearby that can be taken. The hotel offers a comfortable and clean experience with spacious and modern rooms that are well equipped, including options for a balcony or kitchenette. The staff is friendly, accommodating and helpful with numerous requests and needs. The parking situation may not be perfect, but there are options available to fit each guest's needs. Guests consistently rave about the friendly staff and the cleanliness of the rooms with many praising the comfortable beds and bedding. While there are some mixed reviews regarding the breakfast situation, those who did enjoy breakfast had high praise for the food and fruits on offer. Overall, the Aura Hotel Brooklyn is a top pick for a clean and pleasant stay in Brooklyn. Show more
InfoSummary of reviewsPointe Plaza Hotel receives generally favorable reviews, particularly highlighting its strengths in several important areas. Located in the peaceful Williamsburg neighborhood of Brooklyn, the hotel offers a tranquil and safe environment, enriched by the local Orthodox Jewish community. Guests appreciate the quiet surroundings and the friendly neighborhood atmosphere. While the dining and nightlife options nearby are limited, the hotel's proximity to public transportation ensures relatively easy access to broader destinations like Downtown Brooklyn, Williamsburg and Manhattan.
The hotel provides a simple but appreciated breakfast with complimentary bagels, coffee and a small selection of cereals and fruits. Although guests desire more variety and the absence of breakfast on Saturdays is noted, the basic offerings provide a good start to the day.
Pointe Plaza Hotel's rooms are one of its standout features, consistently praised for their spaciousness, cleanliness and comfort. These large rooms, often equipped with kitchen facilities, are perfect for families or groups. Guests also commend the modern, bright atmosphere and comfortable beds, despite some occasional maintenance issues and older furnishings.
Cleanliness is another highlight with daily housekeeping ensuring rooms and communal areas remain well-maintained. Visitors appreciate the overall tidy and inviting environment, further enhanced by the friendly and attentive staff, who are often singled out for their exceptional customer service.
However, there are mixed reviews regarding the wifi, which many guests find unreliable and needing improvement. Parking also presents challenges with limited availability and sometimes tight spaces, although secure paid parking is offered and appreciated by some.
For families, the hotel proves to be an ideal choice with its large, apartment-like rooms and safe, family-friendly neighborhood. The customer service and comfort level contribute favorably to a welcoming environment for those traveling with children.
Beds at the hotel receive strong endorsements for comfort and cleanliness, though there are occasional concerns regarding mattress thickness and bed size. Overall, guests enjoy restful sleep in the mostly large and comfortable beds.
The Pointe Plaza Hotel is viewed as a solid three-star option, offering good value for money with its clean and spacious accommodations, friendly staff and convenient location. While there is room for improvement in areas like breakfast variety, wifi reliability and parking, the overall experience is positive, especially for budget-conscious travelers seeking a comfortable and safe stay. Show more
InfoSummary of reviewsAloft New York Brooklyn stands out for its exceptional location in downtown Brooklyn, offering easy access to a variety of amenities, dining options and major New York City attractions. Guests frequently cite its proximity to multiple subway stations, which facilitate convenient travel to both Brooklyn and Manhattan. The vibrant surroundings further amplify its appeal with numerous eateries and shops.
Rooms at Aloft New York Brooklyn are generally well-received for their spaciousness by New York standards, modern design and comfortable amenities like large beds and coffee machines. Cleanliness is often praised and many guests highlight the friendly housekeeping staff. However, occasional issues such as minor maintenance problems and noise from thin walls are noted.
The staff earn high marks for friendliness and accommodation, particularly individuals named Muneeb, James and Angelica G., who are commended for their exceptional service. Nevertheless, some guests have faced challenges with the front desk staff, particularly in terms of professionalism and helpfulness. Housekeeping services also exhibit some variability in terms of consistency and thoroughness.
Dining options within the hotel receive mixed feedback. While the on-site restaurant and bar are appreciated, the breakfast experience leaves much to be desired. Many guests express disappointment over the lack of complimentary breakfast and the limited options available. The WiFi service, although free, is inconsistent, causing frustration for some guests.
Parking is convenient but comes at a premium with high valet and garage fees. Families find the hotel suitable for stays with children due to its location and clean environment, though some minor comfort issues exist. The hotel’s proximity to nightlife and cultural attractions makes it a favored choice for those looking to explore Brooklyn and Manhattan, though the noise from nearby clubs can be a drawback for light sleepers.
In summary, Aloft New York Brooklyn is a well-located, modern hotel that offers a generally positive experience with comfortable rooms and friendly staff. Some areas like breakfast offerings, front desk service, WiFi connectivity and noise control could benefit from improvement, ensuring a more consistent and satisfying stay for all types of travelers. Show more
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