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Summary of reviewsCustom House Hotel is celebrated for its exceptional location and remarkable cleanliness, making it a popular choice for travelers seeking a serene and picturesque stay with excellent transport links. Set against the tranquil backdrop of the River Clyde and Loch Lomond, the hotel offers easy access to Glasgow city center via convenient train links, while also providing a peaceful and scenic retreat perfect for leisurely walks along the canal and historic harbor.
The hotel’s rooms are consistently praised for their cleanliness, stylish decor and comfort. Guests appreciate the immaculate condition of the rooms and communal areas, adorned with high-quality furnishings and modern comforts that blend seamlessly with the building’s historic charm. The comfortable beds and stylishly appointed bathrooms, some featuring luxurious bathtubs or powerful showers, contribute significantly to a memorable stay.
Custom House Hotel also receives positive feedback for its secure and accessible free parking, which provides guests with peace of mind. While the parking area is sometimes described as a bit tricky to navigate due to codes and locked gates after 10pm, the overall convenience and security are consistently highlighted.
The hotel’s dog-friendly policies further enhance its appeal. Guests traveling with pets appreciate the ability to bring their dogs along and enjoy nearby green spaces for walking. Although the hotel does not provide specific dog amenities, the surrounding environment and on-site dog-friendly café offer added convenience for pet owners.
Breakfast at the Custom House Hotel offers a self-catering experience with a communal kitchen area providing basics like cereal and tea/coffee making facilities. While some guests express a desire for more fresh items such as croissants, fruit juice and yogurt, the proximity to excellent local cafes compensates for these limitations. Nearby eateries, including Patons Place Café and various cafes in the railway arches, are highly recommended for their quality breakfast and lunch options.
While the hotel lacks on-site dining facilities for dinner, guests praise nearby establishments for their delightful offerings. A charming café just minutes away and The Mill Inn pub, known for its cozy atmosphere, provide excellent dining alternatives within short driving distance.
Despite some concerns regarding spotty WiFi service and the limited presence of on-site staff, the Custom House Hotel excels in providing a comfortable, clean and beautifully decorated environment. The friendly and helpful nature of the staff, when available, contributes positively to the overall guest experience.
In summary, Custom House Hotel stands out for its stunning location, impeccable cleanliness, stylish rooms, pet-friendly environment and convenient parking, making it a top choice for a tranquil and memorable stay in Scotland. Guests can enjoy the scenic surroundings, high-quality nearby dining options and the comfort of well-furnished accommodations, ensuring a delightful experience.
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