The Gleneagle Hotel & Apartments
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Summary of reviewsThe Gleneagle Hotel & Apartments in Killarney boasts a highly favorable location, being a short walk from Killarney Racecourse and the scenic Killarney National Park. Its proximity to the INEC conference and entertainment center, along with other significant tourist landmarks, makes it an excellent base for both leisure and conference visitors. Guests appreciate the serene surroundings offering a peaceful retreat, while still being close to the lively Killarney town. The stunning views and well-placed location for those exploring the Ring of Kerry further enhance the hotel's appeal.
Breakfast at The Gleneagle Hotel & Apartments consistently receives high marks with many guests praising the freshness, variety and overall quality of the buffet-style offerings. The interactive elements, such as pancake making, are particularly enjoyed by families, adding a playful touch to the morning routine. Despite occasional minor issues with temperature and peak time seating, the positive feedback outweighs the negatives with friendly and efficient staff contributing to a pleasant dining experience.
Dinner experiences at the hotel are generally well-regarded with guests praising the taste and quality of dishes such as fish and chips and potato leek soup. The availability of various dining options within the hotel, including the Backstage Bar and JDs Restaurant, adds to the convenience. However, there are occasional mentions of inconsistent service and food quality, particularly in the Flesk Restaurant. Nevertheless, evening meals overall are commended, especially the value-for-money offerings like the €30 three-course dinner.
Rooms at The Gleneagle Hotel & Apartments are noted for their cleanliness, comfort and spaciousness with particularly positive feedback on the modern refurbishments and bright ambiance in some rooms. While there are some remarks about occasional room size and temperature issues, the overall sentiment is that the rooms are well-equipped and conducive to a pleasant stay. The hotel maintains high standards of cleanliness across all areas, adding to its appeal for both families and individual travelers.
The hotel's staff is frequently praised for their friendliness, helpfulness and professionalism with many guests highlighting the exceptional service they received. The reception team is often mentioned for their efficient handling of early check-ins and local information and the dining staff are commended for their attentive and polite manner. Despite a few isolated incidents of less satisfactory service, the overwhelmingly positive feedback indicates a strong guest focus from the staff.
The hotel's free WiFi generally meets basic guest needs, though occasional issues with connectivity and phone reception are noted. The pool facilities are a standout feature, especially appreciated by families. The large, clean pool area includes a children's pool and jacuzzi, enhancing the family-friendly environment. However, guests should be aware of early closing times and the need to book poolside time, which can require some planning.
Families particularly enjoy their stays at The Gleneagle Hotel & Apartments due to the extensive array of children’s activities organized entertainment and kid-friendly amenities. The hotel's family-oriented atmosphere, coupled with friendly and attentive staff, ensures an enjoyable experience for both parents and children.
Overall, guests find the beds at The Gleneagle Hotel & Apartments comfortable, though some inconsistency in bed quality and configurations is noted. The children's pool and the indoor pool also receive high praise, contributing to the overall positive family-friendly environment of the hotel.
Combining comfort, cleanliness, excellent staff service and an unbeatable location, The Gleneagle Hotel & Apartments stands out as a highly recommended accommodation option in Killarney. Whether visiting for a concert, conference or leisurely tour, guests can expect a well-rounded and enjoyable stay.
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Breakfast at The Gleneagle Hotel & Apartments consistently receives high marks with many guests praising the freshness, variety and overall quality of the buffet-style offerings. The interactive elements, such as pancake making, are particularly enjoyed by families, adding a playful touch to the morning routine. Despite occasional minor issues with temperature and peak time seating, the positive feedback outweighs the negatives with friendly and efficient staff contributing to a pleasant dining experience.
Dinner experiences at the hotel are generally well-regarded with guests praising the taste and quality of dishes such as fish and chips and potato leek soup. The availability of various dining options within the hotel, including the Backstage Bar and JDs Restaurant, adds to the convenience. However, there are occasional mentions of inconsistent service and food quality, particularly in the Flesk Restaurant. Nevertheless, evening meals overall are commended, especially the value-for-money offerings like the €30 three-course dinner.
Rooms at The Gleneagle Hotel & Apartments are noted for their cleanliness, comfort and spaciousness with particularly positive feedback on the modern refurbishments and bright ambiance in some rooms. While there are some remarks about occasional room size and temperature issues, the overall sentiment is that the rooms are well-equipped and conducive to a pleasant stay. The hotel maintains high standards of cleanliness across all areas, adding to its appeal for both families and individual travelers.
The hotel's staff is frequently praised for their friendliness, helpfulness and professionalism with many guests highlighting the exceptional service they received. The reception team is often mentioned for their efficient handling of early check-ins and local information and the dining staff are commended for their attentive and polite manner. Despite a few isolated incidents of less satisfactory service, the overwhelmingly positive feedback indicates a strong guest focus from the staff.
The hotel's free WiFi generally meets basic guest needs, though occasional issues with connectivity and phone reception are noted. The pool facilities are a standout feature, especially appreciated by families. The large, clean pool area includes a children's pool and jacuzzi, enhancing the family-friendly environment. However, guests should be aware of early closing times and the need to book poolside time, which can require some planning.
Families particularly enjoy their stays at The Gleneagle Hotel & Apartments due to the extensive array of children’s activities organized entertainment and kid-friendly amenities. The hotel's family-oriented atmosphere, coupled with friendly and attentive staff, ensures an enjoyable experience for both parents and children.
Overall, guests find the beds at The Gleneagle Hotel & Apartments comfortable, though some inconsistency in bed quality and configurations is noted. The children's pool and the indoor pool also receive high praise, contributing to the overall positive family-friendly environment of the hotel.
Combining comfort, cleanliness, excellent staff service and an unbeatable location, The Gleneagle Hotel & Apartments stands out as a highly recommended accommodation option in Killarney. Whether visiting for a concert, conference or leisurely tour, guests can expect a well-rounded and enjoyable stay.
Hotel with EV Charging Stations
Hotel near Golf Courses
Hotel with Spa
Family Friendly Hotel
Hotel with Swimming Pool
Indoor Pool Children's Pool
Business Hotel
Accessible Hotel
Hotel with Gym
Hotel with Tennis Courts
Hotel with Children's Pool
Hotel with Indoor Pool
Guest Reviews
The Gleneagle Hotel & Apartments boasts an enviable location that has garnered numerous positive remarks from its guests. Situated within walking distance to the Killarney Racecourse and Killarney National Park, the hotel offers prime access to some of the area's most significant attractions. The hotel is perfectly placed for visitors attending events at the INEC, as it is right beside this renowned conference and entertainment center.
Guests frequently highlight the quiet and serene surroundings, providing a peaceful retreat while still being close to the hustle and bustle of Killarney town, which is just a short, pleasant walk away. The location is particularly commended for those planning to explore the scenic Ring of Kerry and other local excursions, making it a convenient base for sightseeing.
Many reviews remark on the beautiful views and the hotel's proximity to various monuments and tourist landmarks. The area itself is described as stunning, adding to the allure of staying at The Gleneagle. Families find the hotel especially suitable with facilities and services that cater to their needs, including on-site parking and a courtesy shuttle service from local transport hubs.
The hotel's combination of comfort, cleanliness and excellent staff service enhances the overall experience, but it's the unbeatable location that stands out the most in guest reviews. Whether one is visiting for a concert, a conference or a leisurely tour of the national park, The Gleneagle Hotel & Apartments offers an ideal spot to reside in Killarney.
The breakfast experience at The Gleneagle Hotel & Apartments generally receives high praise from guests. Many reviewers describe the breakfast as lovely, excellent, delicious and superb, often emphasizing the freshness and variety of the offerings. The buffet-style breakfast is commended for its extensive choice and efficiency in service with options ranging from cooked items to continental selections, catering to various tastes and dietary needs. Families particularly enjoyed the interactive elements like making pancakes and the breakfast boxes and room deliveries were appreciated touches.
However, a few guests noted issues with temperature, mentioning that the food could occasionally be warmer and that there might be a wait for a table during busier times. Despite these minor drawbacks, the overall sentiment about the breakfast is overwhelmingly positive, highlighting not just the quality and variety of the food but also the friendly and helpful staff who contribute to the pleasant dining experience.
The Gleneagle Hotel & Apartments offers a variety of dining experiences with reviews highlighting an overall positive impression of the food. Many guests praised the food as excellent, delicious and beautiful with specific mentions of fish and chips and potato leek soup. The quality and selection available in the casual dining area, such as the Backstage Bar and JDs Restaurant, received favorable remarks. Evening meals were noted as particularly enjoyable with several guests recommending the food for its taste and quality.
However, some inconsistencies were reported in the dining experience. While many found the food in the restaurants exceptional, issues such as cold main courses and poor meal quality on certain occasions were mentioned. The Flesk Restaurant received mixed reviews; some diners found the meals amazing, while others were extremely disappointed. Service also varied with some citing excellent service and great waitstaff, while others experienced delays and issues, particularly with starters and drink orders in the bar.
Portions were generally large and value offerings like the €30 three-course dinner were appreciated. Despite occasional criticisms about the food from the van outside and the OD restaurant, the hotel’s food and facilities were well-regarded overall. Notably, those staying for multiple evenings often found the food consistently wonderful throughout their stay. The convenience of having multiple dining options within the hotel was also a highlight for many guests.
The rooms at The Gleneagle Hotel & Apartments are predominantly praised by guests for their cleanliness, comfort and spaciousness. Many reviews highlight the beautiful decoration, bright ambiance and modern refurbishments that some rooms exhibit. Guests appreciate large family rooms and those with balconies offering stunning views of the mountains.
Nevertheless, there are mixed reviews regarding room size with some guests finding them smaller than expected. Comfort is generally noted positively, although there are occasional mentions of rooms being too hot, especially during warmer weather, as the lack of air conditioning can make them stuffy. Noise can be an issue in some rooms due to thin walls. A few reviews also indicate that certain rooms and bathrooms appear outdated and in need of renovation.
Overall, the rooms are considered comfortable and well-equipped despite some imperfections. Positive remarks often highlight the fresh decor and the attentive household staff, ensuring rooms are immaculate and conducive to a pleasant stay.
The Gleneagle Hotel & Apartments receives mixed feedback regarding its beds. Many guests find the beds comfortable, large and well-maintained. Phrases like "very comfortable bed," "comfy beds," and "clean beds" frequently appear. Guests also appreciate the quality of pillows, describing them as lovely, though some note that the mattress quality does not always match the pillow comfort.
However, there are mentions of inconsistency with some beds being described as uncomfortable or too firm. A few guests were dissatisfied with arrangements like two single beds pushed together instead of a proper double bed. Despite some beds being small or leading to restless nights, others found their sleeping experience very pleasant, praising the fresh linen and overall spaciousness of the beds.
Overall, while the comfort of the beds at The Gleneagle Hotel & Apartments is generally positive, a few guests' experiences suggest there could be improvements in consistency and bed configurations.
The Gleneagle Hotel & Apartments boasts a reputation for cleanliness that guests consistently praise. Rooms and facilities are frequently described as clean, fresh and modern with many visitors highlighting spotless conditions throughout their stay. The hotel itself, including reception areas, dining rooms and public spaces, is maintained to a high standard, contributing to a tidy and comfortable environment.
The bathrooms generally meet guests' expectations for cleanliness and the leisure centre, including the pool area, appears well-kept and warm. The property as a whole is described as lovely and comfortable with clean and spacious rooms that cater well to families and individual travelers alike.
However, a few reviews note some inconsistencies. There are occasional mentions of overlooked areas, such as outdated amenities, dusty bathrooms and the need for a general refurbishment. Despite this, the overall sentiment leans heavily positive regarding the hotel's cleanliness with the majority of guests finding their experience exceptionally clean from start to finish.
The Gleneagle Hotel & Apartments boasts a dedicated and hardworking staff with the majority of guest reviews highlighting their friendliness, helpfulness and professionalism. Guests commonly describe the staff as amazing, accommodating, courteous and efficient. The reception team receives commendable mentions for their proactive efforts, such as managing early check-ins and providing local information. The dining experience is enhanced by attentive and accommodating restaurant and bar staff who are praised for their polite and friendly demeanor.
Several reviews note the exceptional manner in which the staff interact with elderly guests, showcasing a considerate and caring attitude. Throughout the hotel, from the leisure center to housekeeping, staff members consistently exhibit a cheerful and professional attitude, making guests feel comfortable and welcome.
However, there are isolated reports of unhelpfulness and unorganized behavior, particularly during check-in and in some dining scenarios. Despite these few criticisms, the vast majority of feedback emphasizes the staff's exceptional service and efforts to go above and beyond to ensure guest satisfaction. Overall, the positive sentiments significantly outweigh the negatives, painting a picture of a hotel where the warmth and efficiency of the staff stand out as a key highlight.
The Gleneagle Hotel & Apartments offers reliable WiFi in the lobby, which guests have found to be quite good. While there have been no major complaints about the WiFi overall, there are instances where it can be weak or overloaded, particularly affecting the ability to stream movies. Some guests reported issues with no phone reception in the rooms and occasional problems with the internet and TVs not working. Despite these minor setbacks, the WiFi service generally meets basic needs for most visitors.
The Gleneagle Hotel & Apartments offers a notable swimming pool experience, often praised for its large and clean pool area that is excellent for families. Guests frequently highlight the great facilities available, including a children's pool and a jacuzzi, adding to the enjoyment for both adults and kids. The showers in the pool area receive specific commendations for their quality.
However, there are some recurring minor issues. The pool is noted to close early, which can be inconvenient for those hoping for a late swim. It can also get quite noisy and crowded at times with a significant presence of children. Additionally, the requirement to book poolside time can be a bit of a hassle and there are occasional mentions of waiting times.
Overall, the pool at The Gleneagle Hotel & Apartments is a well-regarded feature, despite a few logistical drawbacks.
The Gleneagle Hotel & Apartments is highly praised as an excellent destination for families, particularly those with children. Guests consistently highlight the extensive array of activities tailored for kids, including organized children’s activities, plenty of entertainment options and kids' shows. Families appreciate the complimentary entertainment for small children, such as free access to the swimming pool equipped with toys.
The hotel’s environment is noted as being very family-friendly and accommodating, making it easy for families with little ones. The kid-friendly amenities, family-oriented atmosphere and specialized children's facilities, such as the children’s pool sections and kids' clubs, are recurrent positives in the reviews. Even the evening meals cater to young ones, enhancing the overall family experience.
Despite some comments on the size of the family rooms, which were sometimes considered small, the modernity and cleanliness of these rooms were well received. The hotel’s management and staff are often commended for their friendliness and attentiveness, especially towards children, making the stay enjoyable and stress-free for parents.
Overall, The Gleneagle Hotel & Apartments is celebrated as a great place for a family weekend getaway or longer stays, offering excellent value for money with its robust offerings for children's entertainment and family activities.
The Gleneagle Hotel & Apartments features an excellent children's pool that caters specifically to families with young children. The pool provides a great environment where kids can splash around freely, creating a fun and relaxed atmosphere. It is also well-maintained with particular attention given to the cleanliness of the slide area floors, ensuring a safe play zone for children. Overall, the children's pool is highly appreciated by families, making it a valuable amenity for guests with kids. However, it is worth noting that booking slots for pool time may be limited, so planning ahead is recommended.
The indoor pool area at The Gleneagle Hotel & Apartments receives high praise from guests, who found it lovely, warm and beautifully maintained. The indoor facilities overall are highlighted as being great with the swimming pool and changing areas noted for their cleanliness. Families particularly appreciate the child-friendly aspects of the pool, including toys and a popular inflatable slide. The pool is described as spacious and well-managed, ensuring good access for families. However, some guests did encounter issues with air conditioning, both around the pool tables and in the rooms, which impacted their comfort. Despite these minor drawbacks, the overall experience with the pool was positive, contributing to a great stay at the hotel.
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Location
Guests frequently highlight the quiet and serene surroundings, providing a peaceful retreat while still being close to the hustle and bustle of Killarney town, which is just a short, pleasant walk away. The location is particularly commended for those planning to explore the scenic Ring of Kerry and other local excursions, making it a convenient base for sightseeing.
Many reviews remark on the beautiful views and the hotel's proximity to various monuments and tourist landmarks. The area itself is described as stunning, adding to the allure of staying at The Gleneagle. Families find the hotel especially suitable with facilities and services that cater to their needs, including on-site parking and a courtesy shuttle service from local transport hubs.
The hotel's combination of comfort, cleanliness and excellent staff service enhances the overall experience, but it's the unbeatable location that stands out the most in guest reviews. Whether one is visiting for a concert, a conference or a leisurely tour of the national park, The Gleneagle Hotel & Apartments offers an ideal spot to reside in Killarney.
Breakfast
However, a few guests noted issues with temperature, mentioning that the food could occasionally be warmer and that there might be a wait for a table during busier times. Despite these minor drawbacks, the overall sentiment about the breakfast is overwhelmingly positive, highlighting not just the quality and variety of the food but also the friendly and helpful staff who contribute to the pleasant dining experience.
Dinner
However, some inconsistencies were reported in the dining experience. While many found the food in the restaurants exceptional, issues such as cold main courses and poor meal quality on certain occasions were mentioned. The Flesk Restaurant received mixed reviews; some diners found the meals amazing, while others were extremely disappointed. Service also varied with some citing excellent service and great waitstaff, while others experienced delays and issues, particularly with starters and drink orders in the bar.
Portions were generally large and value offerings like the €30 three-course dinner were appreciated. Despite occasional criticisms about the food from the van outside and the OD restaurant, the hotel’s food and facilities were well-regarded overall. Notably, those staying for multiple evenings often found the food consistently wonderful throughout their stay. The convenience of having multiple dining options within the hotel was also a highlight for many guests.
Rooms
Nevertheless, there are mixed reviews regarding room size with some guests finding them smaller than expected. Comfort is generally noted positively, although there are occasional mentions of rooms being too hot, especially during warmer weather, as the lack of air conditioning can make them stuffy. Noise can be an issue in some rooms due to thin walls. A few reviews also indicate that certain rooms and bathrooms appear outdated and in need of renovation.
Overall, the rooms are considered comfortable and well-equipped despite some imperfections. Positive remarks often highlight the fresh decor and the attentive household staff, ensuring rooms are immaculate and conducive to a pleasant stay.
Beds
However, there are mentions of inconsistency with some beds being described as uncomfortable or too firm. A few guests were dissatisfied with arrangements like two single beds pushed together instead of a proper double bed. Despite some beds being small or leading to restless nights, others found their sleeping experience very pleasant, praising the fresh linen and overall spaciousness of the beds.
Overall, while the comfort of the beds at The Gleneagle Hotel & Apartments is generally positive, a few guests' experiences suggest there could be improvements in consistency and bed configurations.
Cleanliness
The bathrooms generally meet guests' expectations for cleanliness and the leisure centre, including the pool area, appears well-kept and warm. The property as a whole is described as lovely and comfortable with clean and spacious rooms that cater well to families and individual travelers alike.
However, a few reviews note some inconsistencies. There are occasional mentions of overlooked areas, such as outdated amenities, dusty bathrooms and the need for a general refurbishment. Despite this, the overall sentiment leans heavily positive regarding the hotel's cleanliness with the majority of guests finding their experience exceptionally clean from start to finish.
Staff
Several reviews note the exceptional manner in which the staff interact with elderly guests, showcasing a considerate and caring attitude. Throughout the hotel, from the leisure center to housekeeping, staff members consistently exhibit a cheerful and professional attitude, making guests feel comfortable and welcome.
However, there are isolated reports of unhelpfulness and unorganized behavior, particularly during check-in and in some dining scenarios. Despite these few criticisms, the vast majority of feedback emphasizes the staff's exceptional service and efforts to go above and beyond to ensure guest satisfaction. Overall, the positive sentiments significantly outweigh the negatives, painting a picture of a hotel where the warmth and efficiency of the staff stand out as a key highlight.
Wi-Fi
Pool
However, there are some recurring minor issues. The pool is noted to close early, which can be inconvenient for those hoping for a late swim. It can also get quite noisy and crowded at times with a significant presence of children. Additionally, the requirement to book poolside time can be a bit of a hassle and there are occasional mentions of waiting times.
Overall, the pool at The Gleneagle Hotel & Apartments is a well-regarded feature, despite a few logistical drawbacks.
Family
The hotel’s environment is noted as being very family-friendly and accommodating, making it easy for families with little ones. The kid-friendly amenities, family-oriented atmosphere and specialized children's facilities, such as the children’s pool sections and kids' clubs, are recurrent positives in the reviews. Even the evening meals cater to young ones, enhancing the overall family experience.
Despite some comments on the size of the family rooms, which were sometimes considered small, the modernity and cleanliness of these rooms were well received. The hotel’s management and staff are often commended for their friendliness and attentiveness, especially towards children, making the stay enjoyable and stress-free for parents.
Overall, The Gleneagle Hotel & Apartments is celebrated as a great place for a family weekend getaway or longer stays, offering excellent value for money with its robust offerings for children's entertainment and family activities.
Children's Pool
Indoor Pool
Yes, The Gleneagle Hotel & Apartments has pool(s) that belong to one or more of the following categories: Indoor Pool, Children's Pool.
Yes, a spa is available at The Gleneagle Hotel & Apartments.
No, The Gleneagle Hotel & Apartments doesn't allow dogs.
No, parking facilities aren't available at The Gleneagle Hotel & Apartments.
Yes, The Gleneagle Hotel & Apartments has a gym.
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