The Kigali Serena Hotel is a great choice for a luxurious and relaxing stay in Kigali. Guests raved about the exceptional breakfast with great food choices and many venue options to choose from. The rooms are beautiful with generously-sized and well-stocked amenities, although some minor issues were noted. The staff are exceptional with friendly and welcoming attitudes that really make a difference. The outdoor pool is a highlight with large size and great views, allowing guests to soak up the sun and enjoy the hotel's serene atmosphere. Despite some needed renovations and updates, the Kigali Serena Hotel is definitely worth a visit.
Heaven Boutique Hotel is a unique and charming gem located in an upper-class and safe neighbourhood within walking distance of Kigali's city centre. The hotel offers a peaceful and comfortable stay with lovely boutique rooms that boast balconies and exceptional amenities. The breakfast buffet is amazing with a wide variety of options including freshly made omelets and pancakes, an assortment of breads, fruits, homemade jams and gluten-free options. The restaurant is a standout highlight among guests with delicious food for breakfast, lunch and dinner. The staff is top-notch with guests praising their friendliness, efficiency and professionalism. The hotel's gym is great with excellent facilities and the pool area is frequently described as beautiful, clean and lovely. Overall, guests find the hotel quiet, comfortable and clean with exceptional service. If you're ever in Kigali and looking for a nice boutique hotel, Heaven Boutique Hotel should definitely be at the top of your list.