Ramada Encore Kyiv
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Summary of reviewsRamada Encore Kyiv is a modern hotel located on the southern edge of Kyiv, providing a serene retreat while still within easy reach of a large shopping mall. This proximity to shops and amenities is highly appreciated by guests, especially those who enjoy shopping or need convenient access to everyday items. The hotel is praised for its clean and cozy rooms, some of which include small kitchens, as well as the politeness and helpfulness of the staff.
Guests find the breakfast offerings delicious and varied, often comparing them favorably to top-tier hotels, especially highlighting the freshly made pancakes and pastries. Despite some complaints about a lack of diversity and the cost, most guests enjoy the luxurious and bountiful buffet with a wide array of fruits and berries. The dinner experience is mixed with guests appreciating the tasty and well-presented dishes, but noting the high price and occasional issues with cold food or limited menu options.
The rooms are widely praised for their cleanliness, modern design and spaciousness. Guests particularly enjoy the warm and cozy atmosphere during winter stays and the wide range of amenities provided. However, some note that certain elements, such as furniture and drapes, are somewhat worn and could benefit from refurbishment. Overall, the cleanliness standards are exceptional with spotless rooms and facilities frequently mentioned.
Staff at the hotel receive high praise for their friendliness, helpfulness and professionalism, consistently providing personalized and warm service. The reception processes are efficient and many staff members are noted for their exceptional hospitality. Guests also commend the multilingual capabilities of the reception team, enhancing the experience for international visitors.
Free Wi-Fi at Ramada Encore Kyiv is generally reliable and fast with only occasional mentions of instability. The gym is well-equipped and clean, although some guests find it small. The parking facilities are excellent with both underground and surface options available and the free car park adds to the convenience.
The hotel is particularly family-friendly, offering large family rooms and accommodating special requests like preparing porridge for children. The adjacent shopping mall further enhances the family experience with additional activities nearby.
Guests' opinions on the beds are mixed; while some find them comfortable and clean, others criticize the size and stability, suggesting room for improvement in this area. Finally, while many aspects of the hotel align with its four-star rating, such as the high level of service and quality amenities, some guests feel that certain areas, like coffee quality and specific facility attributes, fall short of four-star standards. Overall, Ramada Encore Kyiv stands out as a clean, modern and convenient accommodation option with excellent service, especially appreciated for its quiet surroundings and proximity to shopping opportunities.
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Guests find the breakfast offerings delicious and varied, often comparing them favorably to top-tier hotels, especially highlighting the freshly made pancakes and pastries. Despite some complaints about a lack of diversity and the cost, most guests enjoy the luxurious and bountiful buffet with a wide array of fruits and berries. The dinner experience is mixed with guests appreciating the tasty and well-presented dishes, but noting the high price and occasional issues with cold food or limited menu options.
The rooms are widely praised for their cleanliness, modern design and spaciousness. Guests particularly enjoy the warm and cozy atmosphere during winter stays and the wide range of amenities provided. However, some note that certain elements, such as furniture and drapes, are somewhat worn and could benefit from refurbishment. Overall, the cleanliness standards are exceptional with spotless rooms and facilities frequently mentioned.
Staff at the hotel receive high praise for their friendliness, helpfulness and professionalism, consistently providing personalized and warm service. The reception processes are efficient and many staff members are noted for their exceptional hospitality. Guests also commend the multilingual capabilities of the reception team, enhancing the experience for international visitors.
Free Wi-Fi at Ramada Encore Kyiv is generally reliable and fast with only occasional mentions of instability. The gym is well-equipped and clean, although some guests find it small. The parking facilities are excellent with both underground and surface options available and the free car park adds to the convenience.
The hotel is particularly family-friendly, offering large family rooms and accommodating special requests like preparing porridge for children. The adjacent shopping mall further enhances the family experience with additional activities nearby.
Guests' opinions on the beds are mixed; while some find them comfortable and clean, others criticize the size and stability, suggesting room for improvement in this area. Finally, while many aspects of the hotel align with its four-star rating, such as the high level of service and quality amenities, some guests feel that certain areas, like coffee quality and specific facility attributes, fall short of four-star standards. Overall, Ramada Encore Kyiv stands out as a clean, modern and convenient accommodation option with excellent service, especially appreciated for its quiet surroundings and proximity to shopping opportunities.
Family Friendly Hotel
This hotel offers comfortable accommodations and a range of amenities suitable for families. Its location provides a balance of convenience and tranquility.
Hotel with Parking
The hotel offers parking facilities for guests. Situated on Stolichne Shosse, it provides convenient access for those traveling by car.
EV charging stations
Accessible Hotel
Ramada Encore Kyiv offers accessible rooms and facilities to accommodate guests with disabilities. The hotel ensures ease of movement and comfort for all guests.
Hotel with Gym
Ramada Encore Kyiv provides a fitness center for guests who wish to maintain their workout routine.
Hotel with EV Charging Stations
Business Hotel
4-Star Hotel
Guest Reviews
The Ramada Encore Kyiv is a modern hotel situated on the southern edge of Kiev, offering a peaceful retreat from the bustling city center. The hotel is conveniently located next to a large shopping mall, providing guests with direct access to various shops, a supermarket and other amenities. This makes it an excellent choice for those who enjoy shopping or require easy access to everyday necessities.
Guests appreciate the quiet and serene surroundings, which are complemented by clean and cozy rooms, some of which even include a small kitchen. The staff receives high praise for their politeness and helpfulness, adding to the pleasant experience at the hotel.
Despite its great amenities and quiet location, the Ramada Encore Kyiv is notably far from the city center, making it less ideal for travelers who want to explore central Kiev frequently. The distance to the city center has been mentioned multiple times, along with the limited nearby services and lack of restaurants within walking distance. However, transportation options such as Uber and Bolt are affordable and easily accessible, making trips to the heart of Kiev more manageable.
The hotel's proximity to major roads and highways is both a benefit and a minor downside with some guests noting the noise from traffic. For those attending events at nearby venues or traveling by car, the location is particularly convenient, offering good connections in all directions and relatively easy access to the airport.
Overall, the Ramada Encore Kyiv stands out as a clean, quiet and modern accommodation option with excellent shopping opportunities right next door, making it ideal for those who prioritize peaceful surroundings over proximity to the city center.
Ramada Encore Kyiv has garnered a generally positive reception for its breakfast offerings, but some mixed feedback also emerges, reflecting varied experiences among guests.
The majority of the reviews commend the hotel for its delicious and varied breakfast options. Guests frequently highlight the diverse choices available, praising the breakfast for being as good as those offered in top-tier hotels. Freshly made pancakes and an extensive selection of pastries receive special mentions, adding to the gastronomic delight. In addition to the food, the scenic view of the Dnieper River from the breakfast area enriches the dining experience.
The buffet-style breakfast is typically described as luxurious and bountiful with a wide array of fruits and berries that delight many visitors. The quality of the cuisine is consistently praised and many reviewers note that the breakfast is filling and satisfying.
However, a few guests express dissatisfaction with the breakfast, citing a lack of diversity on certain days. Some find the cost of breakfast to be steep, particularly the price for items like scrambled eggs. Others note that having the same products daily can be monotonous and that certain days the breakfast appeared meager with limited options.
Overall, while the Ramada Encore Kyiv receives high marks for its breakfast from most guests, there are some areas where it could improve to meet the expectations of all travelers.
The dinner experience at Ramada Encore Kyiv receives mixed reviews from guests. On the positive side, many found the dishes to be delicious and interesting with room service meals receiving praise for their amazing presentation and flavor. The restaurant itself is described as beautiful and offering a diverse menu. However, some guests noted that the menu could benefit from more options. While the food quality is generally regarded as good, it's worth mentioning that the restaurant is considered quite expensive by several reviewers. A few guests experienced issues such as cold food when ordering room service and poor coffee quality. Overall, the restaurant offers good food in a visually pleasing setting, albeit with a few areas for improvement.
The rooms at Ramada Encore Kyiv generally receive high praise from guests for their comfort, cleanliness and modern design. Many reviews highlight the spaciousness of the rooms, making them particularly suitable for those who value extra space. Guests also appreciate the high service standards and the wide range of amenities provided, including kettles, tea, coffee, bathrobes and slippers.
The views from the windows are mentioned favorably with some rooms offering amazing vistas of the surrounding area. The hotel seems particularly well-suited for winter stays, as guests noted the warmth and coziness of the rooms during colder months. Additionally, the presence of a shopping mall adjacent to the hotel, complete with a direct passage, adds to the overall convenience.
However, there are a few less favorable comments. Some guests felt that the rooms and furniture were slightly worn and in need of refurbishment. Issues like small room sizes, outdated drapes and inconsistent water temperature in the bathrooms were noted. Despite these points, the overall sentiment leans towards the positive, especially for those who appreciated the cleanliness, spaciousness and excellent service provided by the hotel.
Guests also enjoyed the well-designed rooms and fully equipped amenities, making their stay comfortable and enjoyable. The presence of a large parking area further adds to the practicality of staying at Ramada Encore Kyiv. Finally, the experience of room upgrades and festive decorations were mentioned as delightful surprises, adding to the overall pleasant experience at the hotel.
The guest reviews for Ramada Encore Kyiv highlight a mix of opinions about the beds. Notably, many visitors commend the comfort of the mattresses and describe the beds as big, soft and conducive to a good night's sleep. Clean linens and a high standard of bedding hygiene are also frequently praised, contributing to an overall positive experience for some guests.
However, there are recurring complaints about the size and comfort of the beds. Several guests mention that the beds are small, narrow and sometimes unstable, which detracts from their comfort. Some reviews emphasize that double beds do not adequately accommodate two people. Issues such as a bend in the center and bed sagging have been noted, comparing the experience to less favorable settings.
While a number of visitors were satisfied with the bedding, there is a clear and consistent call for improvements, particularly regarding bed size and stability. Overall, while the beds have their strengths in terms of comfort and cleanliness, there is significant room for enhancement to meet the expectations of all guests.
The 'Ramada Encore Kyiv' has received resounding applause from guests for its impeccable cleanliness. Visitors consistently noted that the rooms and facilities are kept in perfect condition, often describing them as spotless and crystal clean. The efforts of the cleaning staff have not gone unnoticed with many highlighting their attentiveness and commitment to maintaining a high standard of hygiene.
Guests particularly appreciated the cleanliness of the rooms, beds and bathrooms, frequently referring to the atmosphere as comfortable and organized. The hotel’s attention to cleanliness extends to its public spaces as well, ensuring a welcoming environment for all.
Though there were occasional mentions of specific cleanliness issues, such as dust in corners or dirty bathroom areas, these seem to be exceptions rather than the norm. Additionally, guests praised the staff for their friendly service and quick responses to housekeeping requests, contributing to an overall positive experience.
Linked to a large mall and supermarket, the hotel's cleanliness and strategic location make it a practical and pleasant choice for travelers. With clean, stylish rooms and a focus on guest comfort, the 'Ramada Encore Kyiv' stands out as a favored destination for those prioritizing hygiene and convenience during their stay.
Ramada Encore Kyiv boasts an exceptional reputation for its staff, who repeatedly receive high praise from guests. The team is noted for being extremely friendly, helpful and professional, providing personalized and warm service throughout the hotel. From the cheerful reception employees to the attentive and polite chambermaids, each member contributes to a positive guest experience.
Reception processes, particularly check-in, are efficient, often taking no more than five minutes. Guests highlight the friendly and knowledgeable nature of the reception staff with several employees receiving special mentions for their outstanding service. Names like Evgeny, Mohand, Yana and Anna surface frequently, cited for their exceptional hospitality and professionalism.
The overall attitude of the staff is often described as outstanding with a high level of cooperation and responsiveness to guest needs. Notable mentions include quick responses to requests, helpful assistance with luggage and transportation and a readiness to make every effort to ensure a comfortable stay. Service standards are consistently maintained across the hotel, further elevating the level of comfort and hospitality.
Guests also appreciate the multilingual capabilities of the reception team, enhancing communication and service for international visitors. This supportive, polite and customer-oriented approach extends across the entire staff, making Ramada Encore Kyiv an excellent choice for both leisure and business travelers seeking top-notch service and a welcoming atmosphere.
Ramada Encore Kyiv generally offers a reliable and high-quality Wi-Fi experience for its guests. Phrases such as "free and fast Wi-Fi," "stable and fast Wi-Fi," and "high-quality Wi-Fi" are common in the reviews. The Wi-Fi signal is noted to be strong and its quality is described as excellent. It is also highlighted that the hotel uses a generator to provide internet access during electricity shortages in the city. However, there are occasional mentions of unstable Wi-Fi and one review suggests an opportunity for improvement. Despite these isolated issues, the overall feedback indicates that internet is available and dependable for most users.
The gym at Ramada Encore Kyiv is equipped with modern and well-maintained facilities, offering a functional environment for workouts. Guests have positively noted the gym's cleanliness and the variety as well as the quality of its equipment. Despite some mentioning the gym's limited size, the overall condition and accessibility of the gym have received commendations, making it a convenient amenity for fitness enthusiasts.
Guests at the Ramada Encore Kyiv have consistently praised the hotel's parking facilities, highlighting the availability of both underground and surface parking options. The consensus is that the parking areas are large and conveniently located next to the hotel, making it easy for guests to find a spot. Additionally, the free car park is frequently mentioned, adding further convenience for travelers. Overall, the parking situation at the hotel is seen as a significant advantage, contributing positively to the guest experience.
Ramada Encore Kyiv is particularly regarded for its family-friendly environment, making it a suitable choice for those traveling with children. Guests have appreciated the ease with which porridge for their child was prepared, reflecting the hotel's accommodating approach to family needs. The availability of large family rooms supports comfortable stays with instances of prompt room upgrades catering to family requirements.
The hotel's location adjacent to a mall offers additional convenience, providing family activities nearby. The accommodation itself is noted for its ideal setup for family stays, ensuring a comfortable experience for all members. Overall, Ramada Encore Kyiv earns high marks for its thoughtful amenities and adept handling of family guests, solidifying its reputation as a welcoming destination for family travelers.
Ramada Encore Kyiv presents a mixed picture when it comes to maintaining its four-star rating. On the positive side, the hotel boasts a commendable level of service with several reviews highlighting top-notch service suitable for a four-star hotel and staff training levels that meet four-star standards. Guests appreciate the hotel's ambiance and comfort, finding them consistent with four-star expectations. They also acknowledge the investment in facilities and guest amenities that align with its star rating. Breakfast at the hotel is well-regarded as being up to the four-star level, meeting customer expectations in terms of service and overall experience.
However, not all feedback supports the four-star claim. Some guests feel the hotel falls short in certain areas. Issues like the quality of coffee and some aspects of the facility and service do not meet the expected standards, leading to a feeling that the hotel does not fully live up to its four-star billing. This contrast in guest experiences highlights areas where the hotel could improve to consistently meet the expectations set by its star rating.
Ramada Encore Kyiv offers a comprehensive range of amenities tailored for business travelers. It stands out with its numerous conference rooms and meeting spaces, making it ideal for corporate gatherings, business negotiations and seminars. The hotel provides essential business services such as fax and copy facilities, ensuring seamless operations for business clients. Its excellent service and high comfort level contribute to a productive stay, while large groups are efficiently accommodated. Located conveniently for business purposes, Ramada Encore Kyiv serves as a top-class representative for companies, delivering exceptional support and service exclusively for business trips.
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Location
Guests appreciate the quiet and serene surroundings, which are complemented by clean and cozy rooms, some of which even include a small kitchen. The staff receives high praise for their politeness and helpfulness, adding to the pleasant experience at the hotel.
Despite its great amenities and quiet location, the Ramada Encore Kyiv is notably far from the city center, making it less ideal for travelers who want to explore central Kiev frequently. The distance to the city center has been mentioned multiple times, along with the limited nearby services and lack of restaurants within walking distance. However, transportation options such as Uber and Bolt are affordable and easily accessible, making trips to the heart of Kiev more manageable.
The hotel's proximity to major roads and highways is both a benefit and a minor downside with some guests noting the noise from traffic. For those attending events at nearby venues or traveling by car, the location is particularly convenient, offering good connections in all directions and relatively easy access to the airport.
Overall, the Ramada Encore Kyiv stands out as a clean, quiet and modern accommodation option with excellent shopping opportunities right next door, making it ideal for those who prioritize peaceful surroundings over proximity to the city center.
Breakfast
The majority of the reviews commend the hotel for its delicious and varied breakfast options. Guests frequently highlight the diverse choices available, praising the breakfast for being as good as those offered in top-tier hotels. Freshly made pancakes and an extensive selection of pastries receive special mentions, adding to the gastronomic delight. In addition to the food, the scenic view of the Dnieper River from the breakfast area enriches the dining experience.
The buffet-style breakfast is typically described as luxurious and bountiful with a wide array of fruits and berries that delight many visitors. The quality of the cuisine is consistently praised and many reviewers note that the breakfast is filling and satisfying.
However, a few guests express dissatisfaction with the breakfast, citing a lack of diversity on certain days. Some find the cost of breakfast to be steep, particularly the price for items like scrambled eggs. Others note that having the same products daily can be monotonous and that certain days the breakfast appeared meager with limited options.
Overall, while the Ramada Encore Kyiv receives high marks for its breakfast from most guests, there are some areas where it could improve to meet the expectations of all travelers.
Dinner
Rooms
The views from the windows are mentioned favorably with some rooms offering amazing vistas of the surrounding area. The hotel seems particularly well-suited for winter stays, as guests noted the warmth and coziness of the rooms during colder months. Additionally, the presence of a shopping mall adjacent to the hotel, complete with a direct passage, adds to the overall convenience.
However, there are a few less favorable comments. Some guests felt that the rooms and furniture were slightly worn and in need of refurbishment. Issues like small room sizes, outdated drapes and inconsistent water temperature in the bathrooms were noted. Despite these points, the overall sentiment leans towards the positive, especially for those who appreciated the cleanliness, spaciousness and excellent service provided by the hotel.
Guests also enjoyed the well-designed rooms and fully equipped amenities, making their stay comfortable and enjoyable. The presence of a large parking area further adds to the practicality of staying at Ramada Encore Kyiv. Finally, the experience of room upgrades and festive decorations were mentioned as delightful surprises, adding to the overall pleasant experience at the hotel.
Beds
However, there are recurring complaints about the size and comfort of the beds. Several guests mention that the beds are small, narrow and sometimes unstable, which detracts from their comfort. Some reviews emphasize that double beds do not adequately accommodate two people. Issues such as a bend in the center and bed sagging have been noted, comparing the experience to less favorable settings.
While a number of visitors were satisfied with the bedding, there is a clear and consistent call for improvements, particularly regarding bed size and stability. Overall, while the beds have their strengths in terms of comfort and cleanliness, there is significant room for enhancement to meet the expectations of all guests.
Cleanliness
Guests particularly appreciated the cleanliness of the rooms, beds and bathrooms, frequently referring to the atmosphere as comfortable and organized. The hotel’s attention to cleanliness extends to its public spaces as well, ensuring a welcoming environment for all.
Though there were occasional mentions of specific cleanliness issues, such as dust in corners or dirty bathroom areas, these seem to be exceptions rather than the norm. Additionally, guests praised the staff for their friendly service and quick responses to housekeeping requests, contributing to an overall positive experience.
Linked to a large mall and supermarket, the hotel's cleanliness and strategic location make it a practical and pleasant choice for travelers. With clean, stylish rooms and a focus on guest comfort, the 'Ramada Encore Kyiv' stands out as a favored destination for those prioritizing hygiene and convenience during their stay.
Staff
Reception processes, particularly check-in, are efficient, often taking no more than five minutes. Guests highlight the friendly and knowledgeable nature of the reception staff with several employees receiving special mentions for their outstanding service. Names like Evgeny, Mohand, Yana and Anna surface frequently, cited for their exceptional hospitality and professionalism.
The overall attitude of the staff is often described as outstanding with a high level of cooperation and responsiveness to guest needs. Notable mentions include quick responses to requests, helpful assistance with luggage and transportation and a readiness to make every effort to ensure a comfortable stay. Service standards are consistently maintained across the hotel, further elevating the level of comfort and hospitality.
Guests also appreciate the multilingual capabilities of the reception team, enhancing communication and service for international visitors. This supportive, polite and customer-oriented approach extends across the entire staff, making Ramada Encore Kyiv an excellent choice for both leisure and business travelers seeking top-notch service and a welcoming atmosphere.
Wi-Fi
Gym
Parking
Family
The hotel's location adjacent to a mall offers additional convenience, providing family activities nearby. The accommodation itself is noted for its ideal setup for family stays, ensuring a comfortable experience for all members. Overall, Ramada Encore Kyiv earns high marks for its thoughtful amenities and adept handling of family guests, solidifying its reputation as a welcoming destination for family travelers.
4 Star
However, not all feedback supports the four-star claim. Some guests feel the hotel falls short in certain areas. Issues like the quality of coffee and some aspects of the facility and service do not meet the expected standards, leading to a feeling that the hotel does not fully live up to its four-star billing. This contrast in guest experiences highlights areas where the hotel could improve to consistently meet the expectations set by its star rating.
Business
No, Ramada Encore Kyiv doesn't have any pool.
No, a spa isn't available at Ramada Encore Kyiv.
No, Ramada Encore Kyiv doesn't allow dogs.
Yes, parking facilities are available at Ramada Encore Kyiv.
Yes, Ramada Encore Kyiv has a gym.
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