Mercure Kyiv Congress
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Summary of reviewsThe Mercure Kyiv Congress offers a generally favorable experience for travelers, particularly those on business trips or traveling with family. While slightly removed from Kyiv's bustling city center, its location near the Shuliavska metro station makes it easily accessible with nearby shopping centers, restaurants and supermarkets adding to its convenience. Proximity to the airport and train station further enhances its appeal.
Guests commonly praise the hotel's breakfast, noting the variety and freshness of dishes such as cottage cheese pancakes and grechka. However, some felt the breakfast could be improved, particularly in terms of sweet items and dietary-specific options. Dinner reviews highlight delicious beers and overall good quality, though service can be inconsistent with occasional long wait times and poorly prepared meals.
The rooms receive high marks for cleanliness, comfort and modern conveniences like climate control and mini-bars. Stylish decor and well-maintained bathroom facilities also contribute to a positive guest experience. Despite minor issues like poor soundproofing and ineffective climate control in some rooms, the general sentiment is positive.
Cleanliness throughout the hotel is commendable with guests frequently mentioning spotless rooms and immaculate bathrooms. Although there are occasional housekeeping lapses, they are outweighed by numerous positive remarks about the hotel's upkeep.
Staff receive mixed feedback but are generally described as friendly, polite and professional. The reception and room service teams are particularly praised for their quick and helpful responses, although isolated incidents of unfriendliness and language barriers are noted.
WiFi service is typically reliable, providing a stable connection throughout most of the hotel, though issues can arise on higher floors. Parking is ample with both free and paid options available, ensuring guests have convenient access to parking spaces.
The hotel is family-friendly, offering amenities like a children's room, easy stroller navigation and comfortable baby cribs. Its location near a large shopping center adds to its suitability for families.
Comfortable beds are often highlighted with many guests finding them to meet expectations despite occasional criticisms about mattress quality and bed size.
Business travelers find the hotel suitable for meetings and congresses with shared spaces being well-equipped and comfortable. While extra charges for business services and minor inconveniences have been noted, the hotel remains a reliable choice for business trips.
Overall, Mercure Kyiv Congress provides a comfortable and convenient stay with a few areas for improvement. Its strategic location, clean and modern rooms and friendly staff make it a solid choice for both business and leisure travelers.
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Guests commonly praise the hotel's breakfast, noting the variety and freshness of dishes such as cottage cheese pancakes and grechka. However, some felt the breakfast could be improved, particularly in terms of sweet items and dietary-specific options. Dinner reviews highlight delicious beers and overall good quality, though service can be inconsistent with occasional long wait times and poorly prepared meals.
The rooms receive high marks for cleanliness, comfort and modern conveniences like climate control and mini-bars. Stylish decor and well-maintained bathroom facilities also contribute to a positive guest experience. Despite minor issues like poor soundproofing and ineffective climate control in some rooms, the general sentiment is positive.
Cleanliness throughout the hotel is commendable with guests frequently mentioning spotless rooms and immaculate bathrooms. Although there are occasional housekeeping lapses, they are outweighed by numerous positive remarks about the hotel's upkeep.
Staff receive mixed feedback but are generally described as friendly, polite and professional. The reception and room service teams are particularly praised for their quick and helpful responses, although isolated incidents of unfriendliness and language barriers are noted.
WiFi service is typically reliable, providing a stable connection throughout most of the hotel, though issues can arise on higher floors. Parking is ample with both free and paid options available, ensuring guests have convenient access to parking spaces.
The hotel is family-friendly, offering amenities like a children's room, easy stroller navigation and comfortable baby cribs. Its location near a large shopping center adds to its suitability for families.
Comfortable beds are often highlighted with many guests finding them to meet expectations despite occasional criticisms about mattress quality and bed size.
Business travelers find the hotel suitable for meetings and congresses with shared spaces being well-equipped and comfortable. While extra charges for business services and minor inconveniences have been noted, the hotel remains a reliable choice for business trips.
Overall, Mercure Kyiv Congress provides a comfortable and convenient stay with a few areas for improvement. Its strategic location, clean and modern rooms and friendly staff make it a solid choice for both business and leisure travelers.
Hotel Taking Steps Towards Sustainability
Mercure Kyiv Congress is recognized as an eco-friendly four-star option in Kyiv. The hotel has taken concrete measures to reduce its energy usage, showcasing a commitment to environmental responsibility alongside guest comfort.
Business Hotel
The Mercure Kyiv Congress is a 4-star property that provides meeting facilities and services for business travelers. It offers comfortable accommodations and is suited for congresses and events.
Hotel with Parking
This hotel offers parking for guests. Located on Vadima Hetmana Street, it is suitable for congress attendees and business travelers.
EV charging stations
Accessible Hotel
Mercure Kyiv Congress provides accessible rooms and facilities designed for guests with reduced mobility. The hotel ensures wheelchair access throughout its public spaces.
Hotel with Gym
Mercure Kyiv Congress features a fitness center for guests' convenience.
Hotel with EV Charging Stations
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
4-Star Hotel
Guest Reviews
Nestled near the Shuliavska metro station, Mercure Kyiv Congress Hotel provides a convenient and comfortable stay for travelers. While it might be slightly removed from the hustle and bustle of Kyiv's city center, its strategic location offers several perks. A large shopping center and a supermarket are mere steps away, making it easy for guests to access everything they need. The proximity to various forms of public transportation, including the metro, ensures that guests can navigate the city with ease.
The hotel is well-serviced with nearby amenities, including restaurants, cafes and currency exchange shops. For those traveling by car, there is a spacious parking lot available, adding to the overall convenience. Additionally, the hotel's advantageous position close to the airport and train station makes it an attractive option for those on the move.
Despite its distance from key attractions, the surroundings of Mercure Kyiv Congress offer ample opportunities for shopping and dining with major malls situated just across the street. The modern interiors and comfortable beds contribute to a pleasant stay, harmonizing with the hotel's excellent service and diverse facilities. Whether attending an event nearby or simply exploring the vibrant city of Kyiv, guests will find the location and amenities of Mercure Kyiv Congress highly accommodating.
The breakfast experience at Mercure Kyiv Congress appears to have mixed reviews. On the positive side, many guests appreciated the delicious and tasty offerings, especially praising the variety and freshness of dishes. The buffet-style breakfast was a highlight for several visitors with some enjoying the daily diversity and local specialties like cottage cheese pancakes and grechka. The options were broad enough to cater to different tastes.
However, there were notable criticisms. Some guests felt the breakfast selection was limited, particularly in terms of sweet items, fruits and dietary-specific options. Others mentioned that the breakfast could be improved, highlighting issues like poor service, lack of variety and the breakfast not being worth the price. Specific complaints about limited tea selections, overpriced offerings and cold food also came up. Despite these downsides, the generally favorable comments on taste and variety suggest that the breakfast can be satisfying, though improvements are needed to fully meet the expectations of all guests.
The Mercure Kyiv Congress hotel boasts a mixed dining experience at its on-site restaurant with highlights including delicious beers of the hotel's own production and an overall good variety on the menu. Dinner options are well-praised for being tasty and several guests have complimented the excellent cuisine and fair pricing. Despite these positives, the restaurant's performance is inconsistent with some guests noting poorly prepared food and long wait times for service. While the breakfast offerings receive general approval, some reviews point out a limited selection of fruits and sweets. An incident where a corporate event disrupted dinner plans reveals occasional communication mishaps. Cleanliness and ambiance at the restaurant are well-regarded, but the staff’s responsiveness to issues has room for improvement. Overall, the restaurant has potential with standout moments of culinary delight but needs to address service and consistency concerns to fully meet guest expectations.
Mercure Kyiv Congress receives generally positive feedback for its rooms with guests frequently highlighting their cleanliness and comfort. Many reviews describe the rooms as neat, cozy and well-equipp ed with all modern conveniences, including climate control, tea stations, mini-bars and comfortable beds. The bathroom facilities are often praised for being nicely maintained and functional with features like bathtubs and great shower cabins receiving special mentions.
The modern renovation and stylish decor of the rooms also contribute to a pleasant atmosphere, making the stay enjoyable for guests. Despite some rooms being considered small or narrow, they are often noted for their well-thought-out design. Spacious rooms are also available and appreciated for their size and comfort.
However, some guests did report issues such as poor soundproofing and instances where the climate control didn't work effectively. Occasional complaints about rooms being too dark or cold were noted, as well as rare mentions of rooms not meeting expectations in terms of cleanliness.
Despite a few drawbacks, the balance of opinions leans towards positive with many guests enjoying the quiet and comfortable environment of the rooms at Mercure Kyiv Congress.
Mercure Kyiv Congress has received mixed reviews regarding their beds, but there are several positive notes worth highlighting. Guests often found the beds to be comfortable with some specifically mentioning nice mattresses and large, good-quality beds. For many, the beds met expectations and contributed to a pleasant stay. Despite these positive remarks, there were also several criticisms. Some guests found the beds uncomfortable with complaints about hard or inadequate mattresses, as well as small, sometimes hard pillows. A few reviews mentioned issues like joined beds instead of a proper double bed, small bed sizes and even instances of broken beds. Although opinions varied, the comfortable beds were a recurring positive theme for many guests, reflecting a generally favorable impression of sleeping arrangements at the hotel.
The 'Mercure Kyiv Congress' prides itself on exceptional cleanliness with many guests highlighting the spotless rooms and immaculate bathrooms. Several remarks emphasized the snowy white, crisp towels and robes, underscoring the attention to detail in housekeeping. Guests frequently described the rooms as clean, tidy and comfortable, often praising the thoughtful design and ample space. The common areas, including the spacious parking lot, also maintained high standards of cleanliness and orderliness.
Despite the overwhelmingly positive reviews about cleanliness, a few visitors noted inconsistencies. There were occasional mentions of housekeeping not fulfilling specific requests promptly and some isolated incidents of cleanliness issues, such as dirty mirrors and toilets. However, these comments were outweighed by the many positive remarks about the upkeep of the rooms and the overall environment of the hotel.
In summary, the 'Mercure Kyiv Congress' generally delivers an impressive standard of cleanliness with most guests leaving satisfied with their spotless, well-maintained accommodations and the diligent housekeeping services.
The staff at Mercure Kyiv Congress received mixed feedback from guests with a substantial number of reviews highlighting positive experiences. Many guests praised the staff as awesome, friendly and polite, noting their attentiveness and cooperative nature. Words like professional, client-oriented and exceptional frequently appeared in reviews, suggesting a high level of professionalism. Several guests appreciated the helpfulness and quick response of the staff, especially the reception and room service teams with specific mentions of fast service and solution-oriented attitudes.
However, not all reviews were glowing. Some guests reported encounters with unfriendly and unhelpful staff members, including issues at the front desk and breakfast restaurant. A few noted instances of rude and disrespectful communication and a lack of English proficiency among some staff, which sometimes led to unresolved issues. There were also some comments about unprofessional behavior and extra charges without clear evidence. Despite these criticisms, the overall sentiment leaned towards positive experiences, emphasizing the friendly and caring nature of the majority of the staff.
Mercure Kyiv Congress offers a generally reliable WiFi service for guests. Many reviews highlighted the availability of good and stable internet throughout the hotel, often noting that the WiFi is not only complimentary but also consistently functional. However, some guests reported weak or poor connections, particularly on the seventh floor and above. Despite these occasional problems, the hotel's staff have been praised for their helpfulness in resolving any WiFi connectivity issues that arise. This allows guests to enjoy a dependable online experience for most of their stay.
Mercure Kyiv Congress offers a variety of parking options for guests, including both free and paid parking spaces. Guests can find convenient free parking with barriers near the hotel, though at times a search may be required to secure a spot. Additionally, there is a large, covered parking lot available and for added convenience, some parking services are priced at 700 UAH. This range of options ensures that guests have access to ample parking space during their stay.
Mercure Kyiv Congress is an affordable yet elegant 4-star hotel, lauded for its family-friendly amenities and convenient location. Guests appreciate the ease of navigating with a stroller, noting that the elevator accommodates this well. The presence of a children's room and access to a nearby children's planet in the shopping center enhances the hotel's appeal to families. The availability of a comfortable baby crib has been highlighted as a significant advantage, addressing the common issue of loose, uncomfortable beds for little ones. The hotel’s location, right across from a large shopping center, adds to its convenience. Overall, the combination of a safe environment, child-centric amenities and strategic location makes it a suitable choice for families traveling with young children.
Mercure Kyiv Congress is highly recommended for business travelers. Frequent business visitors will appreciate the hotel's strategic location and its suitability for business meetings with shared spaces being both beautiful and comfortable. The facilities cater well to those attending congresses, providing all the necessary amenities. While there have been some issues with extra charges for business services and inconvenient delivery of business requests, the hotel remains a reliable choice for business trips. However, attention to room lighting and preventing interruptions during important calls could improve the experience further. An iron room on the 5th floor is available for those who need it.
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Location
The hotel is well-serviced with nearby amenities, including restaurants, cafes and currency exchange shops. For those traveling by car, there is a spacious parking lot available, adding to the overall convenience. Additionally, the hotel's advantageous position close to the airport and train station makes it an attractive option for those on the move.
Despite its distance from key attractions, the surroundings of Mercure Kyiv Congress offer ample opportunities for shopping and dining with major malls situated just across the street. The modern interiors and comfortable beds contribute to a pleasant stay, harmonizing with the hotel's excellent service and diverse facilities. Whether attending an event nearby or simply exploring the vibrant city of Kyiv, guests will find the location and amenities of Mercure Kyiv Congress highly accommodating.
Breakfast
However, there were notable criticisms. Some guests felt the breakfast selection was limited, particularly in terms of sweet items, fruits and dietary-specific options. Others mentioned that the breakfast could be improved, highlighting issues like poor service, lack of variety and the breakfast not being worth the price. Specific complaints about limited tea selections, overpriced offerings and cold food also came up. Despite these downsides, the generally favorable comments on taste and variety suggest that the breakfast can be satisfying, though improvements are needed to fully meet the expectations of all guests.
Dinner
Rooms
The modern renovation and stylish decor of the rooms also contribute to a pleasant atmosphere, making the stay enjoyable for guests. Despite some rooms being considered small or narrow, they are often noted for their well-thought-out design. Spacious rooms are also available and appreciated for their size and comfort.
However, some guests did report issues such as poor soundproofing and instances where the climate control didn't work effectively. Occasional complaints about rooms being too dark or cold were noted, as well as rare mentions of rooms not meeting expectations in terms of cleanliness.
Despite a few drawbacks, the balance of opinions leans towards positive with many guests enjoying the quiet and comfortable environment of the rooms at Mercure Kyiv Congress.
Beds
Cleanliness
Despite the overwhelmingly positive reviews about cleanliness, a few visitors noted inconsistencies. There were occasional mentions of housekeeping not fulfilling specific requests promptly and some isolated incidents of cleanliness issues, such as dirty mirrors and toilets. However, these comments were outweighed by the many positive remarks about the upkeep of the rooms and the overall environment of the hotel.
In summary, the 'Mercure Kyiv Congress' generally delivers an impressive standard of cleanliness with most guests leaving satisfied with their spotless, well-maintained accommodations and the diligent housekeeping services.
Staff
However, not all reviews were glowing. Some guests reported encounters with unfriendly and unhelpful staff members, including issues at the front desk and breakfast restaurant. A few noted instances of rude and disrespectful communication and a lack of English proficiency among some staff, which sometimes led to unresolved issues. There were also some comments about unprofessional behavior and extra charges without clear evidence. Despite these criticisms, the overall sentiment leaned towards positive experiences, emphasizing the friendly and caring nature of the majority of the staff.
Wi-Fi
Parking
Family
Business
No, Mercure Kyiv Congress doesn't have any pool.
No, a spa isn't available at Mercure Kyiv Congress.
No, Mercure Kyiv Congress doesn't allow dogs.
Yes, parking facilities are available at Mercure Kyiv Congress.
Yes, Mercure Kyiv Congress has a gym.
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