Aero Guest Lodge Kempton Park
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Summary of reviewsAero Guest Lodge Kempton Park offers a highly convenient stay due to its prime location just minutes from OR Tambo Airport in Johannesburg. This proximity, along with a reliable airport shuttle service, makes it an excellent choice for travelers needing a quick stopover. The surrounding amenities, such as a nearby supermarket and gas station, add another layer of convenience, despite the neighborhood's less appealing aspects.
Breakfast at the lodge receives generally positive feedback with guests praising the hearty and freshly prepared options like eggs and omelets. While some found the breakfast basic or lacking variety, the overall experience is considered satisfying, especially given the price-quality ratio and the friendly atmosphere in which it's served.
While the lodge no longer offers an in-house dinner service, the helpful staff ensures guests can easily arrange for food deliveries, maintaining a degree of convenience. The spacious and clean rooms with large bathrooms and private entrances are frequently highlighted, although there are calls for upgrades and better maintenance to address issues such as outdated furnishings and inadequate heating during colder months.
Cleanliness receives mixed reviews; many guests commend the well-maintained gardens and overall clean facilities, but there are recurring complaints about specific cleanliness issues, such as blocked shower drains and dirty bedding. Nonetheless, the helpful and friendly staff are often cited as a major positive, enhancing the overall guest experience with their exceptional service and welcoming demeanor.
The free WiFi provided is appreciated but receives mixed reviews regarding its reliability and strength, particularly in the rooms. The swimming pool and garden area offer a pleasant retreat, though inconsistent pool cleanliness and water temperature can detract from the experience. Parking options, including a secure lot and complimentary shuttle service, add further convenience for guests.
Families find the lodge accommodating with family-friendly rooms and a safe, relaxed environment. The comfort of beds varies significantly with some guests enjoying cozy, restful nights, while others face issues with old and uncomfortable bedding.
Though Aero Guest Lodge Kempton Park strives to present itself as a four-star establishment, many guests feel it falls short of this rating. Despite some setbacks, the convenient location, friendly staff and practical amenities like breakfast and shuttle services make it a suitable choice for travelers prioritizing transit ease and a welcoming atmosphere.
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Breakfast at the lodge receives generally positive feedback with guests praising the hearty and freshly prepared options like eggs and omelets. While some found the breakfast basic or lacking variety, the overall experience is considered satisfying, especially given the price-quality ratio and the friendly atmosphere in which it's served.
While the lodge no longer offers an in-house dinner service, the helpful staff ensures guests can easily arrange for food deliveries, maintaining a degree of convenience. The spacious and clean rooms with large bathrooms and private entrances are frequently highlighted, although there are calls for upgrades and better maintenance to address issues such as outdated furnishings and inadequate heating during colder months.
Cleanliness receives mixed reviews; many guests commend the well-maintained gardens and overall clean facilities, but there are recurring complaints about specific cleanliness issues, such as blocked shower drains and dirty bedding. Nonetheless, the helpful and friendly staff are often cited as a major positive, enhancing the overall guest experience with their exceptional service and welcoming demeanor.
The free WiFi provided is appreciated but receives mixed reviews regarding its reliability and strength, particularly in the rooms. The swimming pool and garden area offer a pleasant retreat, though inconsistent pool cleanliness and water temperature can detract from the experience. Parking options, including a secure lot and complimentary shuttle service, add further convenience for guests.
Families find the lodge accommodating with family-friendly rooms and a safe, relaxed environment. The comfort of beds varies significantly with some guests enjoying cozy, restful nights, while others face issues with old and uncomfortable bedding.
Though Aero Guest Lodge Kempton Park strives to present itself as a four-star establishment, many guests feel it falls short of this rating. Despite some setbacks, the convenient location, friendly staff and practical amenities like breakfast and shuttle services make it a suitable choice for travelers prioritizing transit ease and a welcoming atmosphere.
Hotel with Parking
This hotel is located in Kempton Park and offers parking facilities for guests.
Cheap Hotel
Aero Guest Lodge offers affordable accommodation in Kempton Park. It is conveniently located and provides essential amenities for a comfortable stay, making it a good value choice.
4-Star Hotel
This hotel offers comfortable lodging with convenient access to Kempton Park. It is a suitable option for travelers seeking a standard level of service and amenities.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Small Hotel
Hotel with Outdoor Pool
Guest Reviews
Aero Guest Lodge Kempton Park boasts an enviable location, just minutes from OR Tambo Airport in Johannesburg. Its proximity to the airport makes it a highly convenient choice for travelers needing a quick stopover or a place to rest before or after a flight. With the airport only a short drive away, at around 3.7 kilometers, the lodge offers shuttle services, ensuring stress-free transfers.
The hotel’s situation is practical for getting to and from the airport efficiently, which is particularly useful for guests who have limited time between flights. The surrounding amenities, such as a nearby supermarket and gas station, add an extra layer of convenience.
Despite its advantageous placement near the airport, the lodge is not without its drawbacks. The surrounding neighborhood has been described unfavorably by some guests, who noted its less reassuring aspects, especially at night. The area can be noisy due to its close vicinity to the airport and nearby highways, which might not be ideal for those seeking tranquility.
In summary, Aero Guest Lodge Kempton Park is perfect for travelers prioritizing proximity to OR Tambo Airport and ease of transit. While the immediate vicinity may not offer much in terms of aesthetics or leisure, its convenient shuttle service, helpful staff and closeness to essential amenities compensate for these shortcomings.
At Aero Guest Lodge Kempton Park, guests generally had positive experiences with the breakfast offerings. The most consistent feedback highlighted the breakfast as good, tasty and sufficient. Guests appreciated the freshly cooked eggs and omelettes prepared upon request, as well as the hearty, filling portions. Many found the breakfast to be quite complete, delicious and served with a friendly atmosphere.
Although the breakfast didn't always meet everyone's expectations with some finding it basic, meager or lacking variety, most agreed that it was satisfactory, especially considering the price-quality ratio. There were also high praises for the exceptional, first-rate hot breakfast cooked to order, which featured items like fresh egg dishes and muesli.
Guests enjoyed a pleasant breakfast experience, noting the nice breakfast service and friendly staff. The beautiful garden and pool setting added to the overall enjoyment. However, some mentioned that the breakfast selection could be limited and was not always included in the price. Early risers found the start time of 7:30 am to be inconvenient, as some travelers needed to leave before that time.
In summary, Aero Guest Lodge Kempton Park's breakfast is generally well-received with ample portions, freshly prepared options and a welcoming ambiance, making it a positive start to the day for most guests.
The dinner situation at Aero Guest Lodge Kempton Park seems to have undergone significant changes. Formerly, guests could enjoy an in-house dining experience, but the hotel no longer offers an evening meal service. This has led to some inconvenience, as visitors now need to rely on external food delivery services like Uber Eats or nearby restaurants. Despite the absence of a dinner service, the staff is notably helpful in assisting with food orders and ensuring guests can have meals delivered directly to their rooms.
While some guests miss the previously available in-house dining and braai options, the lodge has adapted by facilitating takeaway arrangements, which many find convenient. Although the atmosphere with take-away dinners might not compare to a traditional restaurant setting, the dining area still provides a pleasant space to relax and chat.
On the downside, there have been occasional issues with pre-booked dinners not being available and a lack of proper heating and electric blankets in rooms, which can be discomforting, especially during cold nights. Guests should be prepared for the current dining arrangements and manage their expectations accordingly. However, the lodge does offer breakfast, making mornings a bit easier for travelers.
Aero Guest Lodge Kempton Park offers an array of room types that generally cater to travelers seeking space and comfort. Many reviews highlight the clean, spacious rooms with private entrances and big bathrooms. The large, open-plan layout of some apartments is particularly appreciated. Several guests noted the beautiful and nicely decorated rooms, describing them as cozy and family-friendly. The property's photo does justice to its exterior, which adds to the overall appeal.
However, there are recurrent mentions of the rooms being outdated with many calling for upgrades and better maintenance. Some rooms were noted to be in a poor state with old furnishings and cleanliness issues. Several reviews pointed out the need for improved heating in colder months, as well as basic amenities like fridges, safes and kettles being absent in some rooms.
Despite these drawbacks, the rooms' spaciousness remains a consistent positive across reviews. Simple improvements and attention to detail could elevate the guest experience significantly. Travelers looking for space and don't mind a few quirks might find Aero Guest Lodge Kempton Park to their liking, but those requiring modern facilities and top-notch cleanliness may want to consider other options.
Aero Guest Lodge Kempton Park presents a mixed experience when it comes to the comfort of its beds. Guests have frequently praised the comfort of the beds, describing them as cozy and conducive to a good night's rest. Beds in some rooms are especially noted for being extremely clean and quite comfortable with twin beds often receiving specific mentions for their comfort.
However, not all feedback is positive. Several reviews refer to the beds as old and uncomfortable with issues such as stained, torn bedding and broken mattresses. Some guests experienced discomfort due to hard beds, mismatched covers and lumpy pillows. There are also mentions of beds making creaking sounds, adding to the discomfort. A particular issue highlighted is the condition of the mattresses with reports of springs coming out and inadequate heating for beds.
In sum, the beds at Aero Guest Lodge Kempton Park have received varied feedback, ranging from very comfortable to in need of serious improvement. Personal experiences seem to differ greatly depending on the specific room and bed one stays in.
Aero Guest Lodge Kempton Park has received mixed reviews regarding its cleanliness. Many guests have highlighted the hotel's positive aspects such as its convenient proximity to the airport, beautiful and well-maintained gardens, clean and spacious rooms and overall clean facilities. These guests appreciated the immaculate and well-kept grounds, describing the rooms as clean and satisfactory.
However, there are consistent concerns about specific cleanliness issues. Several reviews pointed out blocked shower drains, dirty bathrooms and rooms, worn-out carpets, mold in showers and musty smells. Bedding and pillows were frequently described as dirty and odorous. Additionally, there were mentions of outdated facilities and inadequate heating arrangements in the rooms.
Despite the praise for certain clean elements and the well-kept garden, improvements are needed in room maintenance and thorough cleaning to address the recurring issues raised by guests. The hotel seems to offer a decent stopover experience but requires attention to detail in maintaining room hygiene and upgrading outdated facilities.
The reviews for 'Aero Guest Lodge Kempton Park' highlight a generally positive experience with the hotel's staff, who are often described as friendly, helpful and welcoming. Many guests noted the exceptional quality of the staff, emphasizing their friendliness and willingness to assist. Specific mentions include staff members going out of their way to ensure comfort and providing timely and efficient service.
Guests appreciated the hospitable reception with some pointing out that the reception and airport shuttle service were particularly commendable. The owners and staff were repeatedly described as exceptionally nice and accommodating, contributing to an overall pleasant stay.
However, a few reviews did mention instances of rudeness and lack of helpfulness, suggesting that there may be inconsistencies in the service. Despite these occasional negative experiences, the majority of reviews portray the staff as superb, supportive, attentive and resourceful.
Overall, the staff at 'Aero Guest Lodge Kempton Park' are considered a significant positive aspect of the hotel, enhancing the value for money and making many guests' stays more enjoyable and comfortable.
Guests at Aero Guest Lodge Kempton Park have mixed experiences with the hotel's WiFi. Many appreciate the provision of free WiFi, noting that it is great for a lodge in this location and convenient particularly for communication through WhatsApp. Some found the WiFi to be good or satisfactory, especially in the main building. However, a number of reviewers reported issues with WiFi connectivity in their rooms, describing it as weak, poor or non-existent. There were also mentions of intermittent outages and electricity cuts, which affected Internet availability. Overall, while some guests were satisfied with the WiFi service, others felt it was unreliable and not suitable for business needs.
Aero Guest Lodge Kempton Park offers a mixed experience when it comes to its swimming pool. On the positive side, guests frequently praised the beautiful and secluded feeling of the garden and pool area, describing it as a nice spot for relaxation away from the busy center. The garden itself is noted for being clean and well-kept, enhancing the overall ambiance. Several reviews mentioned the pool as nice, fun and well-maintained with some guests describing it as beautiful and immaculate.
However, not all pool experiences were favorable. Many guests pointed out that the water was often cold, making it less inviting for a swim. There were also recurring complaints about the cleanliness of the pool with descriptions of it being dirty, unclean and occasionally turning green. Some even mentioned rusted garden furniture around the pool area, which detracted from the overall experience.
In summary, while the garden and pool area of Aero Guest Lodge Kempton Park has the potential to be a lovely retreat with a beautiful setting, issues with pool cleanliness and cold water temperature might impact the overall enjoyment for some guests.
At Aero Guest Lodge Kempton Park, guests can expect a variety of convenient parking and transfer options that enhance their stay. The hotel offers free and secure parking in a large rear lot, providing peace of mind for those traveling with their own vehicles. Additional parking is also available nearby, making it easy for guests to find a spot. The parking areas are mostly described as safe, although some found certain spots a bit uncomfortable.
A notable perk is the complimentary shuttle service to and from the airport, which is frequently highlighted as a major convenience. This free shuttle service eliminates the hassle of arranging transportation and adds significant value to the stay. As an alternative, a reliable taxi service is also available, facilitating effortless airport transfers.
Overall, the parking and transfer options at Aero Guest Lodge Kempton Park are appreciated by guests for their accessibility, security and added convenience.
Aero Guest Lodge Kempton Park provides a welcoming and family-friendly environment that caters to travelers with children. With family rooms designed to ensure privacy and comfort, it offers a safe haven ideal for those traveling with kids. Its close proximity to the airport makes it an excellent choice for a first or last night's stay, perfect for those seeking a convenient transit stop. The lodge boasts a safe and quiet compound, adding to the relaxed feel that many families appreciate. Guests often enjoy the personable, family-friendly atmosphere, making it a great option for a family stop-over. However, it’s worth noting that some reviews point out inconsistencies in cleanliness and safety perceptions, specifically mentioning that certain rooms may feel outdated. Despite these concerns, its overall appeal as a family-oriented lodge near the airport remains strong.
Aero Guest Lodge Kempton Park presents itself as a four-star establishment, but many guests find this rating misleading based on their experiences. Several reviews indicate that the hotel fails to live up to its four-star promise with some guests suggesting it is barely worth two or three stars. Formerly a four-star lodge, its current services and standards seem to have slipped from these expectations.
Despite the disappointments regarding its rating, the lodge does have some redeeming features. Guests consistently note the cleanliness of the rooms as well as the friendly and helpful nature of the staff. The spacious and secure environment further adds to the lodge's appeal. However, aspects such as breakfast do not meet the expectations set by the advertised rating, contributing to the overall sense of under-delivery. While the lodge has its positive points, its current status does not align with a true four-star experience.
The outdoor pool at Aero Guest Lodge Kempton Park receives much praise for its pleasant and well-maintained environment. Guests commend the immaculate pool area set within a lovely garden, creating a beautiful and serene atmosphere. The pool itself is frequently described as lovely and amazing, offering a refreshing experience. Surrounding the pool is a nice outdoor seating area and there are sunbeds with cushions, ensuring a comfortable place to relax. Several rooms offer pool views, allowing guests to enjoy the picturesque setting directly from their accommodation. Overall, the pool area at Aero Guest Lodge Kempton Park is highlighted for its beauty and tranquil ambiance.
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Location
The hotel’s situation is practical for getting to and from the airport efficiently, which is particularly useful for guests who have limited time between flights. The surrounding amenities, such as a nearby supermarket and gas station, add an extra layer of convenience.
Despite its advantageous placement near the airport, the lodge is not without its drawbacks. The surrounding neighborhood has been described unfavorably by some guests, who noted its less reassuring aspects, especially at night. The area can be noisy due to its close vicinity to the airport and nearby highways, which might not be ideal for those seeking tranquility.
In summary, Aero Guest Lodge Kempton Park is perfect for travelers prioritizing proximity to OR Tambo Airport and ease of transit. While the immediate vicinity may not offer much in terms of aesthetics or leisure, its convenient shuttle service, helpful staff and closeness to essential amenities compensate for these shortcomings.
Breakfast
Although the breakfast didn't always meet everyone's expectations with some finding it basic, meager or lacking variety, most agreed that it was satisfactory, especially considering the price-quality ratio. There were also high praises for the exceptional, first-rate hot breakfast cooked to order, which featured items like fresh egg dishes and muesli.
Guests enjoyed a pleasant breakfast experience, noting the nice breakfast service and friendly staff. The beautiful garden and pool setting added to the overall enjoyment. However, some mentioned that the breakfast selection could be limited and was not always included in the price. Early risers found the start time of 7:30 am to be inconvenient, as some travelers needed to leave before that time.
In summary, Aero Guest Lodge Kempton Park's breakfast is generally well-received with ample portions, freshly prepared options and a welcoming ambiance, making it a positive start to the day for most guests.
Dinner
While some guests miss the previously available in-house dining and braai options, the lodge has adapted by facilitating takeaway arrangements, which many find convenient. Although the atmosphere with take-away dinners might not compare to a traditional restaurant setting, the dining area still provides a pleasant space to relax and chat.
On the downside, there have been occasional issues with pre-booked dinners not being available and a lack of proper heating and electric blankets in rooms, which can be discomforting, especially during cold nights. Guests should be prepared for the current dining arrangements and manage their expectations accordingly. However, the lodge does offer breakfast, making mornings a bit easier for travelers.
Rooms
However, there are recurrent mentions of the rooms being outdated with many calling for upgrades and better maintenance. Some rooms were noted to be in a poor state with old furnishings and cleanliness issues. Several reviews pointed out the need for improved heating in colder months, as well as basic amenities like fridges, safes and kettles being absent in some rooms.
Despite these drawbacks, the rooms' spaciousness remains a consistent positive across reviews. Simple improvements and attention to detail could elevate the guest experience significantly. Travelers looking for space and don't mind a few quirks might find Aero Guest Lodge Kempton Park to their liking, but those requiring modern facilities and top-notch cleanliness may want to consider other options.
Beds
However, not all feedback is positive. Several reviews refer to the beds as old and uncomfortable with issues such as stained, torn bedding and broken mattresses. Some guests experienced discomfort due to hard beds, mismatched covers and lumpy pillows. There are also mentions of beds making creaking sounds, adding to the discomfort. A particular issue highlighted is the condition of the mattresses with reports of springs coming out and inadequate heating for beds.
In sum, the beds at Aero Guest Lodge Kempton Park have received varied feedback, ranging from very comfortable to in need of serious improvement. Personal experiences seem to differ greatly depending on the specific room and bed one stays in.
Cleanliness
However, there are consistent concerns about specific cleanliness issues. Several reviews pointed out blocked shower drains, dirty bathrooms and rooms, worn-out carpets, mold in showers and musty smells. Bedding and pillows were frequently described as dirty and odorous. Additionally, there were mentions of outdated facilities and inadequate heating arrangements in the rooms.
Despite the praise for certain clean elements and the well-kept garden, improvements are needed in room maintenance and thorough cleaning to address the recurring issues raised by guests. The hotel seems to offer a decent stopover experience but requires attention to detail in maintaining room hygiene and upgrading outdated facilities.
Staff
Guests appreciated the hospitable reception with some pointing out that the reception and airport shuttle service were particularly commendable. The owners and staff were repeatedly described as exceptionally nice and accommodating, contributing to an overall pleasant stay.
However, a few reviews did mention instances of rudeness and lack of helpfulness, suggesting that there may be inconsistencies in the service. Despite these occasional negative experiences, the majority of reviews portray the staff as superb, supportive, attentive and resourceful.
Overall, the staff at 'Aero Guest Lodge Kempton Park' are considered a significant positive aspect of the hotel, enhancing the value for money and making many guests' stays more enjoyable and comfortable.
Wi-Fi
Pool
However, not all pool experiences were favorable. Many guests pointed out that the water was often cold, making it less inviting for a swim. There were also recurring complaints about the cleanliness of the pool with descriptions of it being dirty, unclean and occasionally turning green. Some even mentioned rusted garden furniture around the pool area, which detracted from the overall experience.
In summary, while the garden and pool area of Aero Guest Lodge Kempton Park has the potential to be a lovely retreat with a beautiful setting, issues with pool cleanliness and cold water temperature might impact the overall enjoyment for some guests.
Parking
A notable perk is the complimentary shuttle service to and from the airport, which is frequently highlighted as a major convenience. This free shuttle service eliminates the hassle of arranging transportation and adds significant value to the stay. As an alternative, a reliable taxi service is also available, facilitating effortless airport transfers.
Overall, the parking and transfer options at Aero Guest Lodge Kempton Park are appreciated by guests for their accessibility, security and added convenience.
Family
4 Star
Despite the disappointments regarding its rating, the lodge does have some redeeming features. Guests consistently note the cleanliness of the rooms as well as the friendly and helpful nature of the staff. The spacious and secure environment further adds to the lodge's appeal. However, aspects such as breakfast do not meet the expectations set by the advertised rating, contributing to the overall sense of under-delivery. While the lodge has its positive points, its current status does not align with a true four-star experience.
Outdoor Pool
Yes, Aero Guest Lodge Kempton Park has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Aero Guest Lodge Kempton Park.
No, Aero Guest Lodge Kempton Park doesn't allow dogs.
Yes, parking facilities are available at Aero Guest Lodge Kempton Park.
No, Aero Guest Lodge Kempton Park doesn't have a gym.
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