Protea Hotel by Marriott O R Tambo Airport
Kempton Park
-26.12553200,
28.23301800
,
Corner York And Gladiator Street, Rhodesfield
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Summary of reviewsProtea Hotel by Marriott O R Tambo Airport enjoys significant praise for its convenient location near Johannesburg's O R Tambo International Airport, making it an excellent choice for travelers with layovers or early flights. The complimentary shuttle service facilitates easy access, further enhancing the hotel's appeal for short stays or transits. Guests commend the airport-themed decor, clean rooms, friendly staff and the overall safety and convenience of the area, which also serves as a good base for excursions.
The dining experience, particularly the breakfast and dinner offerings, is frequently highlighted as a standout feature. The breakfast buffet is celebrated for its variety and high quality, including options for specific dietary needs like gluten-free items. The dinner, especially dishes like the Lamb Shank and the bar's wine selection receive consistent accolades. The restaurant and bar staff's attentiveness and friendliness greatly enhance the dining experience, although there are occasional mentions of slow service and ambient noise.
Rooms at the hotel are praised for their modern, stylish design and cleanliness, despite some concerns about their compact size, which may be less ideal for extended stays. The aviation-themed decor adds a unique touch and the comfortable beds along with the necessary amenities ensure a pleasant stay. Cleanliness across the hotel is generally well-maintained, although there are a few isolated incidents of lapses.
The staff earn high marks for their friendliness, professionalism and willingness to go the extra mile for guests, contributing significantly to the positive guest experience. From check-in to housekeeping, the courteous and helpful nature of the personnel is frequently noted, making guests feel welcome and well-cared for.
WiFi is available throughout the hotel with a mixed response from guests. While many appreciate the complimentary service and reliable connection, others report issues with poor connectivity, especially in specific rooms.
The gym receives mixed reviews with some guests finding it well-equipped and clean, while others feel it is outdated and in need of better maintenance. The pool area is generally appreciated for its beauty and relaxation, though there are comments about it sometimes being cold or not perfectly clean.
Parking is generally viewed positively with free and secure parking available, although there are occasional issues with space and accessibility.
Lastly, the hotel is considered family-friendly with services and packages that accommodate families traveling with children. The staff's warm, family-like treatment ensures a comfortable and enjoyable stay for families.
In summary, Protea Hotel by Marriott O R Tambo Airport is highly rated for its convenient location, stylish and clean rooms, excellent dining options and exceptionally friendly staff. Minor areas for improvement include room size, WiFi reliability and gym updates. Overall, it is a favored choice for travelers in transit, families and those seeking a comfortable and welcoming environment near the airport.
Categories
The dining experience, particularly the breakfast and dinner offerings, is frequently highlighted as a standout feature. The breakfast buffet is celebrated for its variety and high quality, including options for specific dietary needs like gluten-free items. The dinner, especially dishes like the Lamb Shank and the bar's wine selection receive consistent accolades. The restaurant and bar staff's attentiveness and friendliness greatly enhance the dining experience, although there are occasional mentions of slow service and ambient noise.
Rooms at the hotel are praised for their modern, stylish design and cleanliness, despite some concerns about their compact size, which may be less ideal for extended stays. The aviation-themed decor adds a unique touch and the comfortable beds along with the necessary amenities ensure a pleasant stay. Cleanliness across the hotel is generally well-maintained, although there are a few isolated incidents of lapses.
The staff earn high marks for their friendliness, professionalism and willingness to go the extra mile for guests, contributing significantly to the positive guest experience. From check-in to housekeeping, the courteous and helpful nature of the personnel is frequently noted, making guests feel welcome and well-cared for.
WiFi is available throughout the hotel with a mixed response from guests. While many appreciate the complimentary service and reliable connection, others report issues with poor connectivity, especially in specific rooms.
The gym receives mixed reviews with some guests finding it well-equipped and clean, while others feel it is outdated and in need of better maintenance. The pool area is generally appreciated for its beauty and relaxation, though there are comments about it sometimes being cold or not perfectly clean.
Parking is generally viewed positively with free and secure parking available, although there are occasional issues with space and accessibility.
Lastly, the hotel is considered family-friendly with services and packages that accommodate families traveling with children. The staff's warm, family-like treatment ensures a comfortable and enjoyable stay for families.
In summary, Protea Hotel by Marriott O R Tambo Airport is highly rated for its convenient location, stylish and clean rooms, excellent dining options and exceptionally friendly staff. Minor areas for improvement include room size, WiFi reliability and gym updates. Overall, it is a favored choice for travelers in transit, families and those seeking a comfortable and welcoming environment near the airport.
Hotel near Golf Courses
Guests at this hotel can practice their golf swing with lessons and a golf course nearby. The hotel is also close to four golf courses, including Kempton Park Golf Club.
Family Friendly Hotel
This hotel is an upscale option with amenities suitable for families, including a fitness studio. It offers a comfortable stay with convenient access to the airport.
Hotel with Free Wi-Fi
This hotel includes complimentary Wi-Fi. Averages users who have searched for the best hotels with free Wi-Fi in Kempton Park will find this hotel a great fit.
Business Hotel
The hotel provides well-equipped meeting spaces and essential business amenities. It's located conveniently close to the airport, making it suitable for short business trips.
Hotel with Parking
This four-star hotel offers parking facilities on site. It is located near the airport with views of the runways.
Accessible Hotel
This hotel offers a wide range of accessibility features including wheelchair accessible facilities, toilets with grab rails, lower bathroom sinks, emergency cords, visual aids like Braille and tactile signs, and auditory guidance. Accessible parking is also available.
Hotel with Gym
The hotel provides a fitness center for guests looking to maintain their workout routine while traveling.
4-Star Hotel
This hotel is located close to O.R Tambo International Airport and the Rhodesfield Gautrain Station. It features 24-hour room service and an express check-in and check-out feature, catering to travelers' needs.
Hotel with Outdoor Pool
This hotel provides an outdoor pool with sun loungers and umbrellas, creating a pleasant area for guests to unwind. Additional amenities include a fitness center and a restaurant.
Hotel for Honeymoon
Romantic Hotel
Hotel with Swimming Pool
Outdoor Pool
Guest Reviews
Protea Hotel by Marriott O R Tambo Airport is highly praised for its convenient location near Johannesburg's O R Tambo International Airport, making it an ideal choice for travelers with layovers or early morning flights. Guests appreciate the quick and easy access to the airport, often facilitated by a complimentary shuttle service that runs every half hour. This convenience makes it especially suitable for short stays or transit stops between flights.
The proximity to the airport is highlighted as a significant advantage, allowing guests to maximize rest before their next journey. Despite occasional mentions of it being further than expected from the airport, most find the short drive or shuttle ride efficient and stress-free. Additional positive remarks include the airport-themed decor, clean rooms and friendly, helpful staff that enhance the overall experience of staying close to one of Africa's busiest airports.
Guests also note that the hotel is a good jumping-off point for excursions, particularly to attractions like the Kruger National Park. The surrounding area is deemed safe with convenient parking, adding to the ease of a short stopover. Overall, the location is consistently cited as one of the hotel's best features, making it a favored choice for travelers in transit.
Guests of the Protea Hotel by Marriott O R Tambo Airport frequently praised the breakfast offerings, describing it as excellent, delicious and extensive. The breakfast buffet received acclaim for its variety, featuring both hot and cold options, including a chef-prepared egg station, which many found delightful. The wide range of choices catered well to diverse tastes, even including gluten-free options.
The restaurant staff were often noted for their attentiveness and friendliness, contributing positively to the dining experience. Many diners highlighted the visual appeal and punctuality of the breakfast service as well. The quality of food and presentation generally met high standards with phrases like "excellent value for money" being common.
However, some guests felt the breakfast was overpriced and not always included in the room rate, leading to mixed feelings about the cost. A few reviewers experienced issues such as incorrect labeling of food and found the quality inconsistent at times, ranging from bland to exceptionally good.
Despite a few negative remarks concerning pricing and occasional service hiccups, the general consensus points towards a satisfying and enjoyable breakfast experience at the hotel, leaving a lasting impression on many guests.
Protea Hotel by Marriott O R Tambo Airport offers a diverse culinary experience that has garnered an array of positive feedback from its guests. The food at the hotel generally receives high praise with many describing it as excellent, delicious and of top quality. Guests particularly enjoyed hearty meals with generous portions and a large selection of dishes. The highly recommended Lamb Shank stood out among the menu options.
The restaurant's service is often highlighted as excellent with friendly, helpful and impressive staff contributing to a satisfying dining experience. Guests appreciated the reasonable prices for great food and service. The bar also received favorable mentions for its enjoyable wine selection.
While the majority of the feedback is positive, there are occasional critiques noting issues such as slow service, lack of atmosphere and noisy environments in the restaurant. Despite these minor setbacks, the overall consensus is that the hotel offers a delightful dining experience with a variety of tasty food options and exceptional service.
Protea Hotel by Marriott O R Tambo Airport receives a mix of feedback on its rooms, leaning slightly towards positive sentiments. Guests appreciate the hotel's modern and stylish rooms, which are frequently described as clean and comfortable. The interiors, decorated with an appealing aviation theme, add a unique and creative flair that many find attractive. The rooms come well-appointed and include all necessary amenities, ensuring a functional and practical stay.
However, size seems to be a consistent point of contention. Many reviewers mention that the rooms are on the smaller side with some finding them adequate for short stays but less suitable for extended visits. The practical use of space and tasteful decor are noted, but the compact nature does not go unnoticed. Cleanliness is mostly praised, though there are occasional complaints about rooms not being cleaned to perfection.
Despite these minor setbacks, the rooms' proximity to the airport, comfortable beds and overall design make them a suitable choice for travelers, particularly those making overnight stopovers or short stays. The friendly and helpful staff further enhance the experience. For light sleepers, it's worth noting that noise issues are mentioned, particularly related to thin walls and external sounds.
In summary, Protea Hotel by Marriott O R Tambo Airport provides a charming and functional stay with a unique design, though room size and noise may be considerations for some guests.
The beds at Protea Hotel by Marriott O R Tambo Airport receive overwhelmingly positive feedback from guests. Descriptions frequently highlight the super comfortable and clean beds with many guests noting the high quality of the bedding and the superb comfort of the mattresses. The bed linens are also praised for being crisp and soft, contributing to a good night's sleep.
Although some guests mentioned the room size as being smaller than expected, the comfort of the bed often compensated for it. A few reviews pointed out issues with bed structure, such as saggy mattresses or beds not being well made, but these seemed to be isolated incidents. Overall, the consistent theme is one of excellent comfort and guests seem to leave well-rested after their stays. The hotel's proximity to the airport adds to the convenience, making it an ideal choice for travelers seeking comfort and ease.
Protea Hotel by Marriott O R Tambo Airport has garnered positive feedback primarily centered around its commendable cleanliness and convenient location. Guests consistently highlighted the clean rooms, describing them as spacious and comfortable with clean linen and tidy environments being a common theme. The hotel maintains a high level of cleanliness with a polite and efficient housekeeping team ensuring that rooms are well-kept and maintained.
The hotel's proximity to the airport is highly appreciated, making it a practical choice for travelers needing a quick stopover. The cleanliness extends to the overall property with guests noting the neatness and well-maintained state of the hotel. The staff are described as extremely friendly and helpful, further enhancing the guest experience.
While most reviews reflect positively on the cleanliness, there are occasional mentions of areas needing improvement, such as floor cleanliness or issues with certain rooms not being up to standard. Some guests pointed out specific concerns like moldy odors in the bathroom or outdated facilities. Despite these isolated incidents, the general consensus remains favorable, emphasizing the hotel's cleanliness and convenience for airport travelers.
Overall, Protea Hotel by Marriott O R Tambo Airport stands out for its cleanliness, comfortable accommodations, courteous staff and prime location, although it does face minor challenges related to ongoing maintenance and occasional lapses in hygienic standards.
Protea Hotel by Marriott O R Tambo Airport has garnered a reputation for its exceptional staff. Guests consistently praise the team for being super friendly, attentive and helpful across various aspects of the hotel experience. From the check-in staff to the housekeeping crew, the cordial nature of the personnel stands out. Many reviewers highlight the friendly and efficient service provided by front desk staff, porters and restaurant waiters. The shuttle service to the airport is also often appreciated for its punctuality and the helpfulness of the drivers.
The bar staff adds to the welcoming atmosphere, often noted for their amiable and uplifting demeanor. Specific mentions of individuals, such as Mr. Machimane and Irvin, speak to the positive impression left by these ambassadors of hospitality. The reception staff, while occasionally critiqued for poor service, are generally described as professional and accommodating. Special attention is given to the team's warm welcomes and seamless check-in and check-out processes.
Despite a few instances of unprofessional behavior and misunderstandings, the majority of reviews emphasize the staff's willingness to go above and beyond to ensure guest satisfaction. Remarks about the kindness, politeness and efficiency of the hotel team underscore the consistently high level of customer care. This outstanding service, combined with the modern decor and amenities, makes for an enjoyable and comfortable stay for travelers passing through the busy airport vicinity.
The reviews regarding the WiFi at Protea Hotel by Marriott O R Tambo Airport present a mixed picture. Guests frequently highlight the availability of complimentary WiFi and many have noted that the WiFi is fast, reliable and strong enough for video calls. Some visitors appreciated the convenience of easy internet access and commended the solid connection.
However, there were notable drawbacks. Numerous guests reported issues such as non-existent or poor WiFi, particularly in certain rooms. Some encounters included WiFi signals that were incredibly bad or entirely down for extended periods. A few remarked that the WiFi worked well only in reception areas but not in the rooms and others faced issues with network reliability and limited access.
Overall, while many found the internet connection satisfactory and capable of meeting their needs, there is a significant number of guests who encountered problems that affected their stay.
The gym at Protea Hotel by Marriott O R Tambo Airport receives mixed reviews from guests. Positive comments frequently highlight the availability and cleanliness of the gym, noting it as well-equipped and even perfect by some standards. Guests appreciate the convenience of having free access to a fitness center and find the facilities satisfactory overall, praising the good, clean environment and adequate equipment.
On the other hand, some criticism points to the gym being small, outdated and in need of upgrading. Descriptions such as poor, limited and sub-par are noted with some guests specifically mentioning that older equipment needs replacement and many machines are often out of order. Despite these concerns, the gym remains a valued amenity for those looking to maintain their fitness routine during their stay.
The pool area at Protea Hotel by Marriott O R Tambo Airport receives a mix of feedback from guests, but the general sentiment leans towards positive. Many reviewers highlight the beauty and relaxation offered by the pool area, describing it as a nice, beautiful and very relaxing space. The outdoor pool is frequently mentioned as being large and clean with a well-designed and comfortable garden area that enhances the experience. Guests particularly appreciated the large, gorgeous swimming pool and noted that everything worked well in this inviting setting.
However, some reviews point to areas of improvement with occasional mentions of the pool being cold and not always 100% clean. A few guests noted that the pool beds were somewhat uncomfortable and that the pool could be noisy due to its proximity to the motorway and airport. There were also instances where the pool was not operational or closed early, which disappointed some visitors.
In summary, the pool area at this hotel is predominantly praised for its aesthetic appeal and relaxing atmosphere, though there are some concerns about cleanliness and operational hours that may need addressing.
The parking situation at Protea Hotel by Marriott O R Tambo Airport generally receives favorable feedback from guests. Many appreciate the availability of free and ample parking, noting that it is both convenient and secure. The safe parking lot and the positive experiences with the security staff at the parking booth are highlighted as particular advantages. Guests also mention that there are multiple parking options, including extended parking and the ability to leave their cars safely for longer periods.
Despite these strengths, a few guests did report difficulties, mentioning a lack of parking spaces at times and occasional issues with accessibility by car. Additionally, there are mixed comments about whether parking fees apply with some stating parking was free and others noting a parking fee. Overall, while there are minor drawbacks, the parking facilities at the hotel largely meet guests' expectations for convenience and security.
Protea Hotel by Marriott O R Tambo Airport presents a favorable environment for families and kids. Multiple reviews highlight its family-friendly atmosphere, making it a good choice for those traveling with children. Families who stayed there mentioned having a great experience with many noting the hotel's accommodating concierge and the comprehensive service that caters specifically to families, including convenient shuttle services.
The hotel's staff often goes above and beyond, treating guests like family, which contributes to an enjoyable stay for both parents and children. Family packages are available, adding value and making the overall experience hassle-free. Despite some guests feeling the hotel might not be ideally tailored for families, the majority found it sufficiently family-friendly with ample facilities and amenities designed for a pleasant family vacation.
In summary, while there are certain aspects that could potentially be improved, Protea Hotel by Marriott O R Tambo Airport generally offers a welcoming and enjoyable environment for families. This makes it a recommendable option for those planning a holiday with kids, thanks to its kid-friendly activities and atmosphere.
The Protea Hotel by Marriott O R Tambo Airport, while officially rated as a four-star property, has received mixed feedback regarding its star rating and services. Many guests find the hotel a good quality and decent four-star experience, sometimes even highlighting its worthy four-star qualities and value. The establishment also appears to have an edge over similar local hotels such as the City Lodge.
However, several reviews pointed out discrepancies, suggesting that the hotel feels more like a three-star venue due to inconsistent service and certain subpar experiences. Some guests reported unfriendly and unhelpful staff, particularly during night shifts, which detracted from the overall perception of a four-star service. There were also complaints about the food being disappointing and pricey.
Despite these criticisms, some visitors felt the hotel met their four-star expectations and provided a worthwhile stay. In general, while there are aspects that meet four-star standards, inconsistencies in service and amenities might make it feel overestimated in comparison to other four-star hotels.
The Protea Hotel by Marriott O R Tambo Airport comes highly recommended for business travelers looking for an efficient and comfortable stay. The hotel's excellent soundproofing ensures a quiet environment, making it ideal for business trips and meetings. Its proximity to the airport and the availability of a shuttle service highlight its convenience for short stays. The decor and air conditioning are particularly noted for creating a pleasant atmosphere.
Business travelers will find the hotel's functional amenities and facilities up to par, including available business rooms and free access to a printer, a practical benefit for work on the go. The staff's courteous nature and the ease of checking out contribute to a smooth and hassle-free experience. Moreover, the hotel's cleanliness, professional environment and good value for money have been consistently praised.
While some reviews mention issues like the forgetfulness of wake-up calls and the absence of a room service food menu on QR scans, the hotel remains a good, comfortable place well-suited for business stays. Its location and the overall business-friendly environment make it perfect for those traveling for work.
The Protea Hotel by Marriott O R Tambo Airport is noted for its friendly and helpful staff, ensuring a warm and welcoming experience for all guests. The hotel features fully accessible rooms and entrance, providing ease of movement for those with disabilities. Public restrooms are accessible, contributing to the overall convenience. Families benefit from rooms with inter-leading doors, making it easier to stay close to one another.
Moreover, guests appreciate the efficiency of the shuttle service, which is easy to use. However, some areas of the hotel, including the bath and certain services, lack accessibility. Elevator waiting times have been mentioned as a point of inconvenience. While the hotel is described as pretty accessible overall, additional improvements in accessibility would enhance the experience further.
The outdoor pool at Protea Hotel by Marriott O R Tambo Airport receives mixed reviews from guests. Positively highlighted for its large size, garden surroundings and cleanliness, the pool area is often described as beautiful and well-maintained. Guests appreciate the perfect temperature and the availability of the swimming pool with several comments noting it as a great feature. However, there are notable criticisms regarding maintenance issues and frequent closures due to renovations. Some guests found the pool area closed off without prior communication, which was described as unfair. Occasional comments mention the pool being unavailable or not operating, alongside reports of the pool being cold and not cleaned. Overall, while the pool area holds promise with its appealing features, operational inconsistencies have affected guest satisfaction.
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Location
The proximity to the airport is highlighted as a significant advantage, allowing guests to maximize rest before their next journey. Despite occasional mentions of it being further than expected from the airport, most find the short drive or shuttle ride efficient and stress-free. Additional positive remarks include the airport-themed decor, clean rooms and friendly, helpful staff that enhance the overall experience of staying close to one of Africa's busiest airports.
Guests also note that the hotel is a good jumping-off point for excursions, particularly to attractions like the Kruger National Park. The surrounding area is deemed safe with convenient parking, adding to the ease of a short stopover. Overall, the location is consistently cited as one of the hotel's best features, making it a favored choice for travelers in transit.
Breakfast
The restaurant staff were often noted for their attentiveness and friendliness, contributing positively to the dining experience. Many diners highlighted the visual appeal and punctuality of the breakfast service as well. The quality of food and presentation generally met high standards with phrases like "excellent value for money" being common.
However, some guests felt the breakfast was overpriced and not always included in the room rate, leading to mixed feelings about the cost. A few reviewers experienced issues such as incorrect labeling of food and found the quality inconsistent at times, ranging from bland to exceptionally good.
Despite a few negative remarks concerning pricing and occasional service hiccups, the general consensus points towards a satisfying and enjoyable breakfast experience at the hotel, leaving a lasting impression on many guests.
Dinner
The restaurant's service is often highlighted as excellent with friendly, helpful and impressive staff contributing to a satisfying dining experience. Guests appreciated the reasonable prices for great food and service. The bar also received favorable mentions for its enjoyable wine selection.
While the majority of the feedback is positive, there are occasional critiques noting issues such as slow service, lack of atmosphere and noisy environments in the restaurant. Despite these minor setbacks, the overall consensus is that the hotel offers a delightful dining experience with a variety of tasty food options and exceptional service.
Rooms
However, size seems to be a consistent point of contention. Many reviewers mention that the rooms are on the smaller side with some finding them adequate for short stays but less suitable for extended visits. The practical use of space and tasteful decor are noted, but the compact nature does not go unnoticed. Cleanliness is mostly praised, though there are occasional complaints about rooms not being cleaned to perfection.
Despite these minor setbacks, the rooms' proximity to the airport, comfortable beds and overall design make them a suitable choice for travelers, particularly those making overnight stopovers or short stays. The friendly and helpful staff further enhance the experience. For light sleepers, it's worth noting that noise issues are mentioned, particularly related to thin walls and external sounds.
In summary, Protea Hotel by Marriott O R Tambo Airport provides a charming and functional stay with a unique design, though room size and noise may be considerations for some guests.
Beds
Although some guests mentioned the room size as being smaller than expected, the comfort of the bed often compensated for it. A few reviews pointed out issues with bed structure, such as saggy mattresses or beds not being well made, but these seemed to be isolated incidents. Overall, the consistent theme is one of excellent comfort and guests seem to leave well-rested after their stays. The hotel's proximity to the airport adds to the convenience, making it an ideal choice for travelers seeking comfort and ease.
Cleanliness
The hotel's proximity to the airport is highly appreciated, making it a practical choice for travelers needing a quick stopover. The cleanliness extends to the overall property with guests noting the neatness and well-maintained state of the hotel. The staff are described as extremely friendly and helpful, further enhancing the guest experience.
While most reviews reflect positively on the cleanliness, there are occasional mentions of areas needing improvement, such as floor cleanliness or issues with certain rooms not being up to standard. Some guests pointed out specific concerns like moldy odors in the bathroom or outdated facilities. Despite these isolated incidents, the general consensus remains favorable, emphasizing the hotel's cleanliness and convenience for airport travelers.
Overall, Protea Hotel by Marriott O R Tambo Airport stands out for its cleanliness, comfortable accommodations, courteous staff and prime location, although it does face minor challenges related to ongoing maintenance and occasional lapses in hygienic standards.
Staff
The bar staff adds to the welcoming atmosphere, often noted for their amiable and uplifting demeanor. Specific mentions of individuals, such as Mr. Machimane and Irvin, speak to the positive impression left by these ambassadors of hospitality. The reception staff, while occasionally critiqued for poor service, are generally described as professional and accommodating. Special attention is given to the team's warm welcomes and seamless check-in and check-out processes.
Despite a few instances of unprofessional behavior and misunderstandings, the majority of reviews emphasize the staff's willingness to go above and beyond to ensure guest satisfaction. Remarks about the kindness, politeness and efficiency of the hotel team underscore the consistently high level of customer care. This outstanding service, combined with the modern decor and amenities, makes for an enjoyable and comfortable stay for travelers passing through the busy airport vicinity.
Wi-Fi
However, there were notable drawbacks. Numerous guests reported issues such as non-existent or poor WiFi, particularly in certain rooms. Some encounters included WiFi signals that were incredibly bad or entirely down for extended periods. A few remarked that the WiFi worked well only in reception areas but not in the rooms and others faced issues with network reliability and limited access.
Overall, while many found the internet connection satisfactory and capable of meeting their needs, there is a significant number of guests who encountered problems that affected their stay.
Gym
On the other hand, some criticism points to the gym being small, outdated and in need of upgrading. Descriptions such as poor, limited and sub-par are noted with some guests specifically mentioning that older equipment needs replacement and many machines are often out of order. Despite these concerns, the gym remains a valued amenity for those looking to maintain their fitness routine during their stay.
Pool
However, some reviews point to areas of improvement with occasional mentions of the pool being cold and not always 100% clean. A few guests noted that the pool beds were somewhat uncomfortable and that the pool could be noisy due to its proximity to the motorway and airport. There were also instances where the pool was not operational or closed early, which disappointed some visitors.
In summary, the pool area at this hotel is predominantly praised for its aesthetic appeal and relaxing atmosphere, though there are some concerns about cleanliness and operational hours that may need addressing.
Parking
Despite these strengths, a few guests did report difficulties, mentioning a lack of parking spaces at times and occasional issues with accessibility by car. Additionally, there are mixed comments about whether parking fees apply with some stating parking was free and others noting a parking fee. Overall, while there are minor drawbacks, the parking facilities at the hotel largely meet guests' expectations for convenience and security.
Family
The hotel's staff often goes above and beyond, treating guests like family, which contributes to an enjoyable stay for both parents and children. Family packages are available, adding value and making the overall experience hassle-free. Despite some guests feeling the hotel might not be ideally tailored for families, the majority found it sufficiently family-friendly with ample facilities and amenities designed for a pleasant family vacation.
In summary, while there are certain aspects that could potentially be improved, Protea Hotel by Marriott O R Tambo Airport generally offers a welcoming and enjoyable environment for families. This makes it a recommendable option for those planning a holiday with kids, thanks to its kid-friendly activities and atmosphere.
4 Star
However, several reviews pointed out discrepancies, suggesting that the hotel feels more like a three-star venue due to inconsistent service and certain subpar experiences. Some guests reported unfriendly and unhelpful staff, particularly during night shifts, which detracted from the overall perception of a four-star service. There were also complaints about the food being disappointing and pricey.
Despite these criticisms, some visitors felt the hotel met their four-star expectations and provided a worthwhile stay. In general, while there are aspects that meet four-star standards, inconsistencies in service and amenities might make it feel overestimated in comparison to other four-star hotels.
Business
Business travelers will find the hotel's functional amenities and facilities up to par, including available business rooms and free access to a printer, a practical benefit for work on the go. The staff's courteous nature and the ease of checking out contribute to a smooth and hassle-free experience. Moreover, the hotel's cleanliness, professional environment and good value for money have been consistently praised.
While some reviews mention issues like the forgetfulness of wake-up calls and the absence of a room service food menu on QR scans, the hotel remains a good, comfortable place well-suited for business stays. Its location and the overall business-friendly environment make it perfect for those traveling for work.
Accessible
Moreover, guests appreciate the efficiency of the shuttle service, which is easy to use. However, some areas of the hotel, including the bath and certain services, lack accessibility. Elevator waiting times have been mentioned as a point of inconvenience. While the hotel is described as pretty accessible overall, additional improvements in accessibility would enhance the experience further.
Outdoor Pool
Yes, Protea Hotel by Marriott O R Tambo Airport has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Protea Hotel by Marriott O R Tambo Airport.
No, Protea Hotel by Marriott O R Tambo Airport doesn't allow dogs.
Yes, parking facilities are available at Protea Hotel by Marriott O R Tambo Airport.
Yes, Protea Hotel by Marriott O R Tambo Airport has a gym.
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