Recognized with the ASEAN Green Hotel Award and certified with ISO 14001 Environmental Management Systems, this hotel demonstrates a strong commitment to sustainability. It implements practices such as waste management and water treatment, and prioritizes working with local suppliers and offering eco-friendly products.
Positioned as an eco-hotel with a new concept, this property utilizes eco-friendly toiletries and eco-friendly cleaning supplies as part of its operational practices.
This hotel has implemented green building concepts in its design and operations. Features include a north-south orientation to maximize natural lighting, the use of lightweight bricks and water-based paint, energy-efficient LED lighting, and a natural flow system for air circulation.
JW Marriott Hotel Surabaya stands out as an exceptional accommodation choice, offering an impressive blend of luxury, comfort, and accessibility. Situated in the heart of Surabaya, the hotel boasts a prime location that allows guests to easily explore nearby attractions like Tunjungan Plaza, Chinatown, and the historic old city. Its central position provides convenience for dining, shopping, and cultural experiences, all while maintaining a serene atmosphere in its quiet rooms.
Breakfast at JW Marriott Surabaya is often lauded for its sumptuous buffet, offering a diverse range of international and Indonesian dishes. The extensive selections cater to various tastes, setting the tone for a memorable day with friendly and welcoming service. Guests similarly enjoy the dinner experience, with a variety of dining options featuring global cuisine. Restaurants like Uppercut and Tang Palace offer delightful meals, contributing to the hotel's reputation for exceptional dining.
The hotel excels in delivering spacious and comfortable rooms that are consistently clean and well-maintained. Guests appreciate the elegant design and amenities, highlighting stunning city views from many rooms. The attentive staff further enhances the stay, known for their warmth, professionalism, and dedication to guest satisfaction. Staff members across various departments, from reception to restaurants, provide efficient and courteous service that fosters a hospitable environment.
Additional facilities such as the gym and pool contribute to a comprehensive and pleasurable experience. The gym is available 24 hours, equipped for fitness enthusiasts, while the pool offers a tranquil escape with its beautiful mosaic floor and surrounding garden. Guests frequently praise the beds for their comfort, ensuring a restful sleep.
Overall, JW Marriott Hotel Surabaya epitomizes five-star luxury with its elegant rooms, high-standard amenities, and superb service. Despite minor criticisms, it remains a top choice for travelers seeking a blend of comfort, convenience, and indulgence in Surabaya’s dynamic urban setting.
Favehotel MEX Tunjungan Surabaya stands out as a strategically located accommodation in the bustling heart of Surabaya, providing guests with easy access to shopping centers, dining options, and local attractions. Its proximity to Tunjungan Plaza and main transportation routes makes it an appealing choice for both leisure and business travelers. Despite its central location, the hotel maintains a peaceful atmosphere, further complimented by affordable rates and a friendly, efficient staff.
Guests find value in the inclusive breakfast offering, which includes a selection of local Indonesian dishes and Western options, despite some noting a limited variety. The breakfast buffet provides a good start to the day, even if it doesn’t fully cater to those seeking a broad array of choices.
Room cleanliness is praised, with guests frequently mentioning clean bedding and modern decor that create a cozy ambiance. However, the hotel does face challenges with room amenities, as many rooms lack windows and have minimal natural light. Some guests have reported issues with room size, and the lack of certain amenities and occasional maintenance issues highlight areas needing improvement.
Cleanliness in other areas of the hotel has mixed reviews, with tidy rooms upon arrival being a positive aspect, but issues like dusty hallways and patchy linens detract from the experience. Despite these concerns, the availability of hot water and the welcoming nature of the staff offer redeeming qualities.
The staff at favehotel MEX Tunjungan Surabaya receive high praise for their friendliness and attentiveness, contributing significantly to a welcoming and accommodating environment. Guests appreciate their warm reception and willingness to go above and beyond in service, which enhances the overall comfort of the stay.
Feedback on the beds is largely positive, with guests finding them comfortable and spacious, although some mention issues like soft mattresses and stained sheets. Overall, the combination of a strategic location, friendly staff, and comfortable accommodations makes favehotel MEX Tunjungan Surabaya a worthwhile option for visitors, though improvements in room amenities and cleanliness could further elevate guest satisfaction.
This hotel offers guests glass-bottled mineral water and provides refillable toiletries. It eliminates single-use plastic from all in-room amenities packaging and is aligned with global sustainability efforts.
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-20 out of 92 hotels in and around Kembangkuning