Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsVienna House Easy by Wyndham Frankfurt Airport is highly praised for its strategic location near Frankfurt Airport, making it an excellent choice for travelers seeking convenient access to the airport. Guests appreciate the efficient shuttle service and the quiet, peaceful ambiance, which is remarkably free from airplane noise despite the proximity. The hotel's reasonable price-performance ratio is also a significant draw, presenting a cost-effective alternative to pricier nearby accommodations. However, some logistical challenges with public transportation and hotel signage are noted.
The breakfast offering at the hotel is well-received for its extensive variety and quality with enjoyable options like a muesli bar with fresh fruit. The friendly breakfast staff contributes positively to the experience, although some guests feel that it can be overpriced and could benefit from being included in the room rate. There are occasional issues with availability and quality of certain items.
While the hotel lacks an operational restaurant and bar, leading to some inconvenience, staff recommendations for nearby dining options, including a newly opened Indian restaurant, are appreciated by guests. This helps mitigate the absence of in-house dining facilities.
Rooms at the hotel are typically described as spacious, clean and modern with comfortable beds and well-appointed bathrooms. However, guests have noted issues with inadequate air conditioning, minor maintenance problems and occasionally poor soundproofing. The overall cleanliness of the hotel is well-regarded, although inconsistencies such as dirty carpets and stained walls are occasionally reported.
The staff at Vienna House Easy by Wyndham Frankfurt Airport receive high marks for friendliness, helpfulness and professionalism, enhancing the overall guest experience. However, there are isolated incidents where staff seemed overwhelmed or unmotivated.
Wi-Fi quality at the hotel is variable with many guests reporting a strong and reliable connection, while others experience slow and unstable service. The beds are generally deemed very comfortable, contributing to a restful stay, despite occasional mentions of firmness preferences not being met.
As a four-star establishment, the hotel meets expectations for many guests, offering good value for money. However, some guests feel that it falls short of the four-star standard due to limited amenities and cleanliness issues.
For business travelers, the hotel offers practical convenience with its airport proximity and suitable facilities for short stays and corporate events. Despite some service issues, staff friendliness and a good location make it a decent choice for business trips.
Couples, including honeymooners, find the hotel accommodating with specific packages and a clean, functional environment. Some suggest improvements to enhance the romantic atmosphere.
In summary, Vienna House Easy by Wyndham Frankfurt Airport is well-regarded for its convenient location, cleanliness, comfortable rooms and pleasant staff. While there are areas for improvement, particularly with in-house dining and Wi-Fi quality, the hotel remains a solid choice for travelers, business guests and couples seeking a comfortable stay near Frankfurt Airport. Show more
Read review summaries for all categories
Categories
Hotel with Parking
Part of the Wyndham group, this airport hotel typically includes parking. Its brand recognition ensures a certain level of service.
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Business Hotel
4-Star Hotel
Room Types
Comfort Accessible RoomThe double room offers air conditioning, a wardrobe, as well as a private bathroom boasting a walk-in shower and a hairdryer. This double room has a safe deposit box, heating and a flat-screen TV.
Comfort RoomThe double room provides air conditioning, a wardrobe, as well as a private bathroom featuring a shower and a hairdryer. This double room features a safe deposit box, heating and a flat-screen TV.
Comfort Twin RoomThe twin room provides air conditioning, a wardrobe, as well as a private bathroom featuring a shower and a hairdryer. This twin room features a safe deposit box, heating and a flat-screen TV.
Junior SuiteThe suite has a private bathroom, air conditioning, a tea and coffee maker, as well as a seating area with a flat-screen TV. The suite offers a wardrobe, a safe deposit box, a sofa, heating, as well as a TV.
Family RoomThe family room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 2 beds.
Guest Reviews
6.9
Rated
Location
Vienna House Easy by Wyndham Frankfurt Airport garners considerable praise for its strategic proximity to Frankfurt Airport, making it highly convenient for travelers needing quick accessibility. Located approximately 10-15 minutes by taxi from the airport, the hotel often enjoys commendation for its seamless shuttle bus service that connects guests efficiently to airport terminals. Despite being close to the airport, guests appreciate the quiet ambiance, free from airplane noise, providing a peaceful stay.
Supermarkets and restaurants are within a short walk and the hotel is noted for its peaceful location in Kelsterbach, away from heavy traffic. This makes it a suitable option for overnight stays before or after flights. Guests also value the reasonable price-performance ratio, viewing it as a more cost-effective alternative to pricier hotels closer to the airport.
However, accessibility via public transportation is highlighted as troublesome by some guests, who find the hotel difficult to locate due to inadequate signage with some relying on taxis to reach the destination. Public transport connections, especially on weekends, are reportedly poor, making taxis or rideshares like Uber necessary for getting around.
Overall, the hotel is well-regarded for its proximity to Frankfurt Airport, quiet setting and great value for price, although some logistical challenges with public transportation and hotel signage are noted by guests.
Breakfast
Vienna House Easy by Wyndham Frankfurt Airport offers a breakfast experience that is generally well-regarded by its guests. Reviewers consistently highlight the extensive and comprehensive nature of the breakfast, noting a wide selection and variety of delicious items that cater to different tastes. The breakfast area is frequently described as nice and pleasant, contributing to an overall enjoyable morning meal.
One of the standout features mentioned is the muesli bar with fresh fruit, which many found to be particularly appealing. Multiple guests also appreciated the friendly service provided by the breakfast staff, which adds to the positive atmosphere during the meal.
Despite the numerous positive comments, some guests pointed out that the breakfast could be overpriced with some suggesting that the price does not always match the quality provided. A few reviews noted issues such as limited availability, slow refills and occasional poor-quality items like dry rolls or overcooked sausages. Another common concern was the lack of included breakfast with some guests feeling it should be included in the room rate.
Nonetheless, for an airport hotel, the breakfast at Vienna House Easy by Wyndham Frankfurt Airport generally meets the expectations of travelers, offering a solid start to their day with a well-balanced and varied buffet. While there are areas for improvement, many found the breakfast to be very good, if not exceptional.
Dinner
The dining experience at Vienna House Easy by Wyndham Frankfurt Airport has received mixed reviews. Several guests have pointed out that the hotel currently lacks an operational restaurant and bar, leading to a significant inconvenience for those looking to dine in the evening. The restaurant is either closed or under construction with only a temporary setup in the conference room that offers a limited and expensive menu. The lack of a dinner service past 9 PM further exacerbates the situation, leaving guests to seek alternative dining options outside the hotel.
On a positive note, the hotel staff compensate for this shortfall by recommending nearby dining options. Guests have appreciated the recommendations, particularly for a newly opened Indian restaurant within walking distance, which has been described as a good dining choice. Despite the restaurant issues, breakfast at the hotel has received favorable remarks, described as being in the upper normal range.
Overall, while the absence of an in-house dining facility is a drawback, the proximity to decent external dining options helps mitigate the inconvenience to some extent.
Rooms
Vienna House Easy by Wyndham Frankfurt Airport offers a range of rooms that generally receive positive feedback for their cleanliness and spaciousness. Many reviews highlight the spacious and well-maintained nature of the rooms, which are often described as clean, cozy and newly renovated. The modern furnishings and appealing decor contribute to a comfortable stay for guests. The beds are frequently praised for their comfort and the bathrooms are typically deemed very good and modern.
Despite these positive aspects, there are some areas for improvement. Several reviews mention that the rooms can be quite hot with inadequate air conditioning and no fans provided. Additionally, there were occasional instances of minor maintenance issues such as defective televisions, missing room components like trash cans and desks and broken air conditioning units. Soundproofing also appears to be a concern for some guests, leading to disturbances.
While most rooms meet or exceed expectations in terms of cleanliness and comfort, a few guests encountered significant issues, such as unclean carpets or remnants from previous occupants. The ongoing renovations might contribute to some inconvenience, although freshly updated rooms are generally well-received. Overall, the staff's friendliness and helpfulness leave a positive impression, enhancing the stay despite some noted inconveniences.
Beds
Vienna House Easy by Wyndham Frankfurt Airport offers beds that guests frequently label as very comfortable, ensuring a restful night's sleep. Many reviewers highlight the coziness, noting that the bedding setup—with two pillows provided—is a nice touch. The beds are consistently praised for being clean and of good quality with some describing them as super comfortable. The fitted mattress covers and large beds also contribute to the overall satisfaction.
However, there are occasional mentions of the firmness of the beds not meeting everyone’s preferences with some finding the mattresses too hard or too soft and a few describing the beds as either narrow or crooked. Despite these minor issues, the general consensus leans heavily towards a positive experience with comfortable and well-maintained beds contributing to a pleasant stay.
Cleanliness
Vienna House Easy by Wyndham Frankfurt Airport is often praised for its cleanliness, especially regarding the rooms. Numerous guests have highlighted that the rooms are very clean, spacious and modern with many mentioning they were freshly renovated. The bathrooms also frequently receive positive comments for being clean and newly updated.
Visitors also appreciate the cleanliness of the general hotel environment, including the lobby, which is described as spacious and clean. The cleaning staff are often commended for their thoroughness and efficiency, contributing to an overall clean and comfortable stay.
However, some reviews indicate inconsistencies in the cleanliness of certain areas. Issues were noted with dirty carpets, stained walls and remnants from previous occupants. There were also mentions of a general unpleasant smell throughout the hotel and specific areas like the elevator and hallways needing more frequent cleaning. Despite these occasional concerns, the hotel is generally seen as providing great value for money, particularly for short stays related to air travel. The staff's friendliness and responsiveness to any cleanliness issues enhance the overall guest experience.
Staff
Visitors to the Vienna House Easy by Wyndham Frankfurt Airport frequently highlight the friendly and helpful demeanor of the staff. There is a recurring mention of the team being extremely accommodating, supportive and kind, making guests feel well taken care of, even in special situations such as traveling with children. Many reviews commend the reception staff for their warm welcome and attentiveness, ensuring a smooth check-in and check-out process.
Positive remarks consistently mention great service with the staff providing everything needed and responding quickly to requests. Guests note the professionalism and competence of the team, which adds to an overall pleasant stay. However, there are instances where the staff seemed overwhelmed or unmotivated, leading to some coordination issues and perceived inattentiveness.
Despite a few less favorable comments about isolated experiences with misinformation or lack of assistance, the prevailing sentiment is that the hotel's staff are generally friendly, approachable and helpful. These characteristics contribute significantly to the positive guest experiences at Vienna House Easy by Wyndham Frankfurt Airport.
Wi-Fi
The Wi-Fi experience at Vienna House Easy by Wyndham Frankfurt Airport appears to be quite varied according to guest reviews. Many guests reported a positive experience, highlighting the internet as excellent, strong, good, stable and consistent without significant issues. For some, the Wi-Fi worked well and was deemed acceptable with reasonable reception.
However, not all guests had this seamless experience. Several reviews mentioned that the Wi-Fi was slow, unreliable and prone to breaking multiple times. In some cases, the internet connection was described as poor throughout the premises or even non-existent in entire areas of the hotel. Some guests struggled with unstable Wi-Fi that frequently dropped, creating a frustrating experience.
Ultimately, while there are positive notes about the hotel’s Wi-Fi, guests should be prepared for possibly inconsistent performance, depending on their specific room and location within the hotel.
4 Star
Vienna House Easy by Wyndham Frankfurt Airport boasts several positive reviews regarding its four-star rating with multiple guests affirming it as a perfect or great 4-star hotel, meeting the expected standard for such establishments. The hotel is praised for its good value for the price, providing an economically-wise choice for travelers seeking comfort without breaking the bank. However, there are contrasting opinions that highlight limitations in the amenities and overall experience, suggesting that the hotel may not fully live up to its four-star billing. Some guests reported dissatisfaction, mentioning that it feels more like a 2.5 to 3-star establishment, citing issues such as limited amenities and insufficient basic cleaning standards. The experience appears to fluctuate, leaving some guests questioning the four-star rating advertised.
Business
Vienna House Easy by Wyndham Frankfurt Airport has a mix of reviews when it comes to catering to business travelers. Many guests find the hotel ideal for short business stays and practical for those needing to travel early from Frankfurt due to its good location and proximity to the airport. Its strategic position benefits those working at the airport, adding convenience.
The hotel is noted for great business facilities, including spacious and well-equipped meeting rooms and a business center on site. It is well-suited for corporate events and has tidy business-class services.
However, some reviews point out limitations in the facilities for business travelers and a few suggest the hotel might not be entirely suitable for business stays. Issues such as service problems, making bookings with company credit cards and perception of poorly trained staff have been raised.
Additional services like the shuttle service to the airport, which is free to the hotel but costs money to the airport, can be practical yet may add to the expenses. Despite these mixed reviews, staff friendliness and accommodation are frequently noted. Overall, the hotel can be considered a decent choice for short business trips and proximity-based stays near Frankfurt Airport.
Honeymoon
Vienna House Easy by Wyndham Frankfurt Airport presents a favorable option for couples on their honeymoon. The hotel offers special arrangements for honeymooners, including a dedicated honeymoon suite, ideal for creating memorable experiences. Guests have praised the rooms and bathrooms for being state-of-the-art and newly renovated, providing a clean, functional space with ample room. The abundant breakfast option further enhances the stay. However, some reviews indicate a lack of a romantic atmosphere and specific honeymoon amenities. Despite these minor drawbacks, the hotel remains a great choice for honeymoon stays with its special packages and overall accommodating environment.
Romantic
Vienna House Easy by Wyndham Frankfurt Airport has received praise for its romantic atmosphere and location, making it ideal for a getaway. Guests have highlighted the cozy rooms designed for two and the availability of romantic dining options. The hotel offers specific packages catering to couples, enhancing the experience. However, some reviews mention that the ambience could improve with a few guests not finding it as romantic as anticipated. Nonetheless, the hotel remains a suitable option for couples looking for a romantic stay near the airport.
Dog Friendly
Vienna House Easy by Wyndham Frankfurt Airport is noted for its dog-friendly atmosphere, creating a welcoming environment for guests traveling with their furry friends. Pet owners can find suitable accommodations as the hotel policy allows dogs, making it a pet-friendly property where dogs are made to feel welcome. The overall ambiance appears to be extremely positive with friendly and multicultural employees, an exceptionally friendly receptionist and overall welcoming staff. Additionally, guests highlight the great value for the price with complimentary snacks and drinks available in the lobby. While some reviews lack detailed information about pet policies, the general consensus points towards a positive experience for both pets and their owners.
No, Vienna House Easy by Wyndham Frankfurt Airport doesn't have any pool.
No, a spa isn't available at Vienna House Easy by Wyndham Frankfurt Airport.
Yes, Vienna House Easy by Wyndham Frankfurt Airport welcomes dogs.
Yes, parking facilities are available at Vienna House Easy by Wyndham Frankfurt Airport.
No, Vienna House Easy by Wyndham Frankfurt Airport doesn't have a gym.