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Summary of reviewsSouthern Cross Resort receives glowing reviews for its excellent location, which offers stunning views, notably of Mount Fuji and a serene, picturesque setting. Guests appreciate the tranquility and beauty provided by the resort's golf course surroundings and the convenience of being near other tourist attractions. The well-maintained public baths and the quality dining experiences, especially when enjoying the superb views at the resort's restaurant, further enhance the pleasant ambiance. Affordability, especially during the off-season, is another appreciated aspect with the inclusion of natural hot springs and breakfast adding value.
The breakfast offerings at Southern Cross Resort are widely praised for their deliciousness and variety. Guests enjoy the diverse selection at the buffet and the delightful ambiance amplified by the splendid views of Mount Fuji. Although there are a few criticisms regarding the limited variety and minor issues with timeliness, the overall consensus is positive.
Dinner at the resort is another highlight with many guests remarking on the luxurious quality, reasonable pricing and delicious Italian course dinners. The private room option and the excellent service contribute to a memorable dining experience, despite occasional reports of feeling rushed or encountering delays.
The rooms at Southern Cross Resort are described as spacious, clean and comfortable, ideal for relaxation. While the resort's age shows through dated interiors and visible wear and tear, the cleanliness and maintenance of the rooms receive consistent praise. Unique amenities, such as an onsen and access to a pool, enhance the experience, although there are sporadic mentions of unpleasant smells.
Cleanliness across the resort maintains a commendable standard, particularly in the rooms and hot springs. Despite the aging facilities, the property remains well-maintained and staff responsiveness to maintaining cleanliness is frequently noted. There are isolated incidents of lapses in cleanliness but these are not indicative of the general standards.
The staff at Southern Cross Resort receive high praise for their exceptional service and kindness. Their attentiveness, pleasant demeanor and efficiency in handling guest needs, including emergencies, contribute significantly to a positive guest experience. While comments about brusque behavior exist, they are rare and overshadowed by the overwhelming approval of the staff's friendliness and helpfulness.
For golf enthusiasts, the resort's proximity to a beautiful golf course is a notable advantage, providing an upscale and convenient stay. The elegant atmosphere and well-maintained golfing facilities are appreciated, especially by the senior clientele. However, the resort's visible aging could use better upkeep according to some guests.
Lastly, the beds at Southern Cross Resort stand out for their cleanliness, comfort and adequate firmness, contributing to a restful sleep experience and are often considered some of the most comfortable beds guests have encountered.
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