The Residence Bintan
Kawal
0.94173400,
104.65896300
,
Kampung Galang Batang, Gunung Kijang Bintan, Kepulauan Riau,indonesia
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Summary of reviewsThe Residence Bintan is a serene and tranquil resort located in the southeast part of Bintan, offering a secluded getaway from the bustling town and ferry terminal. Although the resort is approximately 75 minutes from the ferry terminal by shuttle bus, its remoteness contributes to the peaceful atmosphere, providing guests with great beach access and beautiful, unspoiled surroundings. This location ensures an ideal retreat for those seeking calm and relaxation, enhanced by family-friendly amenities and activities.
Guests of The Residence Bintan particularly enjoy the breakfast experience, which blends local and Western flavors in an extensive buffet that caters to various preferences. The breakfast ambiance with scenic sea views and a cool, breezy atmosphere, is highly praised, while both the weekend buffet and weekday á la carte options are deemed delicious, contributing to a highlighted aspect of the stay.
Dinner experiences also receive commendation, especially the Indonesian restaurant Rica Rica. However, there are mixed reviews regarding some dishes and service consistency with minor criticisms about portion sizes and prices. Despite this, many guests appreciate the varied and interesting daily menu and enjoy the private and scenic dining settings.
The resort's accommodations are another standout feature, offering spacious, clean and beautifully designed rooms, perfect for families and couples. Amenities include private pools, expansive terraces with hammocks and bicycles for easy resort navigation. The comfortable and well-equipped rooms, combined with exceptional customer service, ensure a relaxing and memorable stay.
Cleanliness at The Residence Bintan consistently receives high marks with guests praising the well-maintained facilities, spotless rooms and pristine common areas, including the beach. The dedication to cleanliness and the supportive, friendly staff notably enhance guest satisfaction.
The resort's staff are often highlighted as a key strength, providing friendly, attentive and professional service from arrival through departure. Their ability to fulfill guest requests and offer personalized service creates a welcoming and unforgettable experience.
The spa at The Residence Bintan is highly recommended with excellent service and outstanding wellness treatments such as hot rock massages. Guest satisfaction is also bolstered by special touches and personalized services, contributing to a top-notch spa experience.
The pool is another highlight, described as clean, spacious and well-maintained, suitable for families and providing a quiet escape. The poolside bar and additional amenities like a kids club and free yoga sessions enhance the overall experience. The convenience of direct beach access and a range of sea activities further adds to the charm.
While some guests note that the beach could be cleaner and mention occasional tar, the private, exclusive beachfront offers stunning views and enjoyable water activities, contributing to a generally positive experience.
Families find The Residence Bintan particularly accommodating, thanks to a variety of kid-friendly activities and attentive staff. Features like a farm, Kids Club, children’s pool and playroom provide ample entertainment for young guests, making the resort an excellent choice for family vacations.
The comfortable and spacious bedrooms with super comfy, extra-large beds, ensure a restful sleep and contribute positively to the overall tranquil resort experience. Despite a minor issue with the wooden base of the beds, the bedding quality fits perfectly with the serene setting of the resort.
In summary, The Residence Bintan is a well-regarded destination for those seeking a peaceful and family-friendly retreat, offering excellent accommodations, cleanliness and outstanding service. Despite minor areas for improvement, the resort consistently delivers a memorable and relaxing experience for its guests.
Categories
Guests of The Residence Bintan particularly enjoy the breakfast experience, which blends local and Western flavors in an extensive buffet that caters to various preferences. The breakfast ambiance with scenic sea views and a cool, breezy atmosphere, is highly praised, while both the weekend buffet and weekday á la carte options are deemed delicious, contributing to a highlighted aspect of the stay.
Dinner experiences also receive commendation, especially the Indonesian restaurant Rica Rica. However, there are mixed reviews regarding some dishes and service consistency with minor criticisms about portion sizes and prices. Despite this, many guests appreciate the varied and interesting daily menu and enjoy the private and scenic dining settings.
The resort's accommodations are another standout feature, offering spacious, clean and beautifully designed rooms, perfect for families and couples. Amenities include private pools, expansive terraces with hammocks and bicycles for easy resort navigation. The comfortable and well-equipped rooms, combined with exceptional customer service, ensure a relaxing and memorable stay.
Cleanliness at The Residence Bintan consistently receives high marks with guests praising the well-maintained facilities, spotless rooms and pristine common areas, including the beach. The dedication to cleanliness and the supportive, friendly staff notably enhance guest satisfaction.
The resort's staff are often highlighted as a key strength, providing friendly, attentive and professional service from arrival through departure. Their ability to fulfill guest requests and offer personalized service creates a welcoming and unforgettable experience.
The spa at The Residence Bintan is highly recommended with excellent service and outstanding wellness treatments such as hot rock massages. Guest satisfaction is also bolstered by special touches and personalized services, contributing to a top-notch spa experience.
The pool is another highlight, described as clean, spacious and well-maintained, suitable for families and providing a quiet escape. The poolside bar and additional amenities like a kids club and free yoga sessions enhance the overall experience. The convenience of direct beach access and a range of sea activities further adds to the charm.
While some guests note that the beach could be cleaner and mention occasional tar, the private, exclusive beachfront offers stunning views and enjoyable water activities, contributing to a generally positive experience.
Families find The Residence Bintan particularly accommodating, thanks to a variety of kid-friendly activities and attentive staff. Features like a farm, Kids Club, children’s pool and playroom provide ample entertainment for young guests, making the resort an excellent choice for family vacations.
The comfortable and spacious bedrooms with super comfy, extra-large beds, ensure a restful sleep and contribute positively to the overall tranquil resort experience. Despite a minor issue with the wooden base of the beds, the bedding quality fits perfectly with the serene setting of the resort.
In summary, The Residence Bintan is a well-regarded destination for those seeking a peaceful and family-friendly retreat, offering excellent accommodations, cleanliness and outstanding service. Despite minor areas for improvement, the resort consistently delivers a memorable and relaxing experience for its guests.
Resort near The Beach
This resort features a private, exclusive beach, described as long and beautiful. The clean and shallow waters are ideal for playing, making it especially enjoyable for families. It offers beachfront villas.
Resort Taking Steps Towards Sustainability
Through their Earth Basket program, this resort maintains an on-site kitchen garden on degraded land, growing pesticide-free produce and composting food waste. They integrate this program into guest experiences and work towards social upliftment of the local community.
Resort for Honeymoon
The Residence Bintan provides a tranquil escape with luxurious accommodations and stunning views. The focus on privacy and relaxation makes it ideal for a romantic honeymoon.
Resort with Spa
As a luxury resort, The Residence Bintan likely features a high-quality spa offering a range of treatments and wellness experiences. Specific details are unavailable in the provided context.
Family Friendly Resort
This resort offers a dedicated Kakatu Kids Club with activities like cooking classes and treasure hunts. Families can enjoy unique outdoor adventures including a mini-farm and ATV rides. Spacious rooms and villas are available, and children aged 3-12 stay free.
Romantic Resort
The Residence Bintan features luxurious accommodations nestled in a serene environment. Its secluded location and stunning views provide an intimate and romantic atmosphere.
Resort with Swimming Pool
Offering a tranquil escape, The Residence Bintan features private villas with plunge pools and stunning ocean views. The resort's main pool is expansive and well-maintained, enhancing the overall luxurious experience.
Children's Pool Private Pool Outdoor Pool
Resort with Parking
The Residence Bintan provides a car park onsite with self-parking and a car park free of charge. Guests can also take advantage of car hire and taxi service options available.
EV charging stations
Resort with EV Charging Stations
The Residence Bintan is tagged as having EV charging stations. It is a resort offering a tranquil escape with modern amenities.
5-Star Resort
The Residence Bintan offers luxurious villas with private pools and direct beach access. Guests can indulge in spa treatments, enjoy fine dining, and experience personalized service in a tranquil setting.
Resort with Outdoor Pool
This resort is highlighted for its family-friendly facilities, including a children's pool with a pool slide. The pool area is noted as a great feature for families.
Resort with Private Pool Rooms
This resort provides a range of villas, including beachfront options, that come with private pools. Guests highlight the spacious and clean villas, excellent service, and the tranquil setting.
Resort with Children's Pool
This luxurious hotel offers a children's pool, a free children's club, and a playground. Its private beach also provides tidal pools for guided marine walks, adding a unique educational and recreational water activity for children.
Luxury Resort
Beachfront Resort
What is between the hotel and the beach?
Nothing. The beach is directly accessible from the hotel
Answers last updated by our editors
Business Resort
Resort with Gym
Resort for Yoga
Guest Reviews
The Residence Bintan offers a unique getaway that is both remote and tranquil. Situated in the southeast part of Bintan, this resort is nestled away from the bustling town and ferry terminal, resulting in a peaceful and private retreat. Guests often highlighted the considerable distance, approximately 75 minutes by shuttle bus from the ferry terminal, which makes the initial and final days of their stay feel slightly less efficient. However, this remoteness contributes to the serene atmosphere of the resort.
The location is described as beautiful and superb, positioned right on the edge of the island and offering great access to a relatively clean and unspoiled beach. The beach is directly accessible from the hotel, allowing guests to enjoy close proximity to nature and the sea. Despite its isolation, the resort provides a calm and relaxing environment with some activities designed to entertain kids, ensuring a family-friendly atmosphere.
While the remote setting means guests may need to arrange tours or taxis through the hotel to explore other attractions, the tranquil ambiance and stunning views make it a charming escape. The village surrounding the resort is large and calm with a beach that offers spectacular views and a pleasant experience. Although the journey from the ferry terminal might be long and occasionally hot, the quietness and the beauty of The Residence Bintan's location make it a worthy destination for those seeking a serene retreat by the sea.
The Residence Bintan delivers a breakfast experience that blends local and western flavors, creating an extensive and varied buffet that many guests find delightful. The breakfast buffet is noted for its wide selection, ensuring enough variety to cater to different preferences, including an array of delicious fruits. The setting of the breakfast is also highly praised with many mentioning the scenic sea view and breezy, cool atmosphere, enhancing the overall dining experience.
On weekends, the buffet-style breakfast receives high acclaim for its excellent choice and quality, while on weekdays, the á la carte options are also deemed delicious. Despite the wealth of positive feedback, some guests express a desire for more variety, particularly during weekdays or note that the options can sometimes lean too much towards western cuisine.
Overall, the quality of breakfast at The Residence Bintan is seen as a highlight of the stay with many guests expressing a willingness to return, citing both the food and the ambiance as key factors in their enjoyment.
Dinner experiences at The Residence Bintan received a mix of sentiments from guests. The overarching impression is that the cuisine, particularly in the different dining venues, often hit high notes. Rica Rica, the Indonesian restaurant, frequently garnered praise for its delicious fare, while other establishments such as The Dining Room and The Poolside Bar consistently maintained a high standard. The variety and quality of food were frequently noted as excellent and very delicious with many appreciative of the varied and interesting options available each day.
Despite the generally good reviews, there were areas highlighted for improvement. Some guests felt the food was just okay or even average at times and certain dishes failed to impress. Notably, the breakfast selections received criticisms for being limited and not up to the expected quality. There were also mentions of food being quite pricey with some diners feeling that the quality did not always match the cost.
Service at dinner had some inconsistencies; while many enjoyed their meals, there were occasional comments about slow service and a lack of excitement from staff. Additionally, the limited dining options for vegetarians and the quality of Indian cuisine were points of contention.
Experiences were enhanced by the atmosphere with particular enjoyment noted for dining on the beach. Although the setting is a bit remote, the overall reliance on the quality of food and service at these in-house restaurants suggests a strong culinary offering, albeit with room for refinement.
The Residence Bintan is highly praised for its spacious and beautifully designed rooms, making it a perfect getaway for families and couples alike. Guests consistently highlight the large, clean and luxurious accommodations, ranging from villas with private pools to rooms with expansive terraces featuring hammocks. The property offers generously sized rooms that are described as cozy, comfortable and well-equipped with essential amenities. Many reviews mention the exceptional condition of the rooms, emphasizing their cleanliness and well-maintained nature. The resort also impresses with features like air conditioning that works wonderfully and thoughtful touches such as bicycles provided for guests to navigate the resort with ease.
Families find the rooms particularly accommodating with some reviews noting that rooms are perfect for families with small children. The resort's beautiful, clean environment extends to its common areas, including a spacious swimming pool and lovely surroundings. Guests also appreciate the quiet and private atmosphere, which contributes to a relaxing stay.
In addition to the superb room conditions, the property boasts excellent customer service. The friendly and attentive staff significantly enhance the overall experience, ensuring that every need is met. The villas and rooms are well-maintained and inviting, providing a truly enjoyable and memorable stay for all guests.
The Residence Bintan remains a favored destination for guests seeking comfort and relaxation, particularly when it comes to their accommodations. The bedrooms consistently receive high praise for their spaciousness, offering ample room and partial sea views from the inviting verandas. Almost all the beds are highlighted as being very comfortable with many reviews specifically noting their super comfy nature, ensuring a restful sleep.
Most beds are king size, providing plenty of space and an impressive number are extra large, comfortably accommodating up to two adults and a child. This generous size contributes significantly to the satisfaction of guests with many appreciating the luxury of the extra-large beds. The beds’ spaciousness is complemented by comfortable pillows, adding to the overall sleeping experience.
However, one minor drawback noted is the wooden base of the otherwise superb king size beds, which can create some noise. Despite this, the comfortable bedings generally contribute positively to the guest experience, fitting perfectly with the tranquil and lush setting of the resort, especially during the monsoon season. This combination of excellent bedding and beautiful surroundings helps create a memorable and restful stay for visitors.
The Residence Bintan excels in cleanliness and comfort, making it an ideal destination for those seeking relaxation. The facilities are well-maintained, offering immaculate grounds and clean, spacious rooms that are perfect for families and couples alike. Guests frequently commend the very clean and comfortable accommodations, including modern bathrooms that provide all necessary amenities. The resort's environment is beautifully maintained, featuring clean and neat surroundings, including a well-kept beach, although some noted it could be cleaner. The villas and rooms, known for their spaciousness, are consistently highlighted for their cleanliness and comfort, making them great for families. While the resort's remote location adds to its tranquility, this can make dining options limited and slightly expensive. Overall, The Residence Bintan's dedication to cleanliness and guest satisfaction shines through, supported by friendly and supportive staff.
At The Residence Bintan, the staff consistently receive glowing praise from guests for their exceptional service. Visitors repeatedly highlight the staff's friendliness, attentiveness and professionalism, often describing them as the true strength of the property. From the moment of arrival, guests are greeted with warm smiles and helpful assistance, which creates a welcoming atmosphere throughout their stay.
The staff's politeness and courteous nature are evidently appreciated with many reviews noting their efforts to go above and beyond to ensure comfort and satisfaction. Their ability to fulfill guest wishes and provide attentive, well-trained service contributes significantly to a memorable vacation experience. Despite occasional language barriers, the overall sentiment reflects that their friendliness and willingness to help more than compensate for this minor issue.
Exceptional service, beautiful smiles and a genuine concern for guests, including children, are common themes in the reviews. Whether it’s accommodating special requests, providing excellent service recovery or simply making guests feel truly looked after, the staff at The Residence Bintan consistently leave a positive and lasting impression. They help make every stay not just pleasant, but truly unforgettable.
The spa at The Residence Bintan garners high praise from guests for its excellent service and outstanding wellness offerings. Guests frequently mention the spa's popularity, indicating its strong reputation. Many have enjoyed incredible massages with one guest particularly recommending the hot rock massage as one of the best experiences they've had. The staff are commended for their excellent service, contributing to a wonderful spa experience overall. The convenience of having the spa and dining area in close proximity also adds to the overall positive experience. Special touches, like birthday surprise arrangements, enhance the personalized feel of the services. Overall, the spa at The Residence Bintan comes highly recommended by guests for its exceptional quality and memorable experiences.
The pool at The Residence Bintan stands out as a highlight for guests. Described as clean, spacious and well-maintained, it provides a relaxing retreat for visitors. Many enjoyed the serene atmosphere of the pool, noting its lovely size and suitability for families with children. The privacy of the private pools in the pool villas received commendation and the pool area itself was appreciated for being beautiful and quiet - an ideal escape for those seeking tranquility.
Guests mentioned additional amenities such as a kids club, free yoga sessions and a variety of poolside food and drinks, which added to the overall enjoyment. The poolside bar staff were frequently noted as exceptional, enhancing the poolside experience with their attentive service. Furthermore, the main pool offers great views over the beach and easy access from the pool to the beach added to the convenience.
Overall, the pool facilities at The Residence Bintan received high praise with many guests expressing their enjoyment of the pool and pool area during their stay.
The Residence Bintan offers a mixed but generally positive experience when it comes to its beach. Guests appreciated the resort's private, exclusive beach, describing it as long, beautiful and great for beach-front villas. The clean and shallow waters are ideal for playing, making it especially enjoyable for families. Many visitors enjoyed the serene experience, noting the beach's stunning views and its beauty, particularly in the evenings.
However, some guests pointed out that the beach wasn’t very large and could sometimes be littered, particularly with sticky tar, detracting from its overall appeal. While the beach directly in front of the main pool was well-maintained, the further stretches were not as clean. Despite these drawbacks, the convenience of direct beach access from the hotel and the range of sea activities available added to the resort's charm. Overall, while not perfect, the beach at The Residence Bintan provided a relaxing and often memorable experience for those who visited.
The Residence Bintan is an excellent destination for families with children, offering an array of activities and facilities that cater specifically to young guests. The resort is well-maintained and staff are notably attentive to the needs of toddlers. Families traveling with kids will find plenty to keep their little ones entertained.
Among the highlights is the farm where children can feed rabbits, chickens and fish, an activity that was a hit with many youngsters. The Kids Club, particularly suitable for children aged 3-7, provides a fun environment with various engaging activities. The children’s pool and playroom offer further options for entertainment, although the proximity of the children’s pool to the larger pool is worth noting for safety.
Families can expect spacious and comfortable accommodations with great pool facilities. Reviewers frequently mention the attentive staff who go out of their way to ensure the young guests are well looked after. The Residence Bintan is highly recommended as a family-friendly resort, making it an ideal choice for those planning to vacation with children.
The Residence Bintan offers an inviting atmosphere with its friendly, hospitable and polite staff consistently providing exceptional service. The facilities and overall service level receive high praise, contributing to a great guest experience. While the hotel claims to be on par with other resorts in Bintan and positions itself as a 5-star property, some reviews suggest that it does not fully meet the global 5-star standard. Despite this, the consistent high standard of service makes it a recommended choice for its excellent hospitality.
The children's pool at The Residence Bintan has received favorable feedback from guests. Visitors appreciate the range of activities designed for children, often highlighting the well-organized and engaging offerings at the Kids Club. The pool itself with its shallow water and child-friendly amenities like a pool slide, is noted as a great feature for families. Additionally, the little touches provided by the hotel contribute to a special and enjoyable experience for young guests. Overall, the child-friendly facilities and activities make The Residence Bintan a welcoming destination for families with kids.
The Residence Bintan offers a truly luxurious stay that lives up to the expectations of a 5-star hotel. Guests consistently highlight the excellent, friendly and reliable service provided by a very kind and helpful staff. The private pools are described as lovely and serene, adding an indulgent touch to the experience, especially with the floating breakfasts that are deemed a luxurious treat.
The villas themselves are incredibly spacious, beautiful and offer great accommodation and facilities. Attention to detail is notable, contributing to an overall sense of real luxury and a feeling that the service merits its 5-star rating.
However, some guests feel the hotel doesn't consistently deliver the quintessential 5-star service experience and that it is on the pricier side, particularly when it comes to activities and trips. The dining options seem to leave room for improvement with restaurants being rated as average at best.
Despite these points, the hotel stands out as a good getaway from nearby Singapore with the quality of the accommodations and the excellent service making it a worthwhile retreat.
The Residence Bintan offers an ideal setting for a romantic escape with numerous guests praising it as a perfect spot for a honeymoon or a special getaway. Visitors felt treated like royalty, enhancing the sense of being in a little slice of paradise. Dining on the beach impressed many, contributing to the great atmosphere, along with excellent food and service. The hotel fosters a calm and romantic ambiance, making it perfect for a peaceful and relaxing environment. It's also noted as being beneficial for renewing the body, mind and soul.
Location Show Map
Location
The location is described as beautiful and superb, positioned right on the edge of the island and offering great access to a relatively clean and unspoiled beach. The beach is directly accessible from the hotel, allowing guests to enjoy close proximity to nature and the sea. Despite its isolation, the resort provides a calm and relaxing environment with some activities designed to entertain kids, ensuring a family-friendly atmosphere.
While the remote setting means guests may need to arrange tours or taxis through the hotel to explore other attractions, the tranquil ambiance and stunning views make it a charming escape. The village surrounding the resort is large and calm with a beach that offers spectacular views and a pleasant experience. Although the journey from the ferry terminal might be long and occasionally hot, the quietness and the beauty of The Residence Bintan's location make it a worthy destination for those seeking a serene retreat by the sea.
Breakfast
On weekends, the buffet-style breakfast receives high acclaim for its excellent choice and quality, while on weekdays, the á la carte options are also deemed delicious. Despite the wealth of positive feedback, some guests express a desire for more variety, particularly during weekdays or note that the options can sometimes lean too much towards western cuisine.
Overall, the quality of breakfast at The Residence Bintan is seen as a highlight of the stay with many guests expressing a willingness to return, citing both the food and the ambiance as key factors in their enjoyment.
Dinner
Despite the generally good reviews, there were areas highlighted for improvement. Some guests felt the food was just okay or even average at times and certain dishes failed to impress. Notably, the breakfast selections received criticisms for being limited and not up to the expected quality. There were also mentions of food being quite pricey with some diners feeling that the quality did not always match the cost.
Service at dinner had some inconsistencies; while many enjoyed their meals, there were occasional comments about slow service and a lack of excitement from staff. Additionally, the limited dining options for vegetarians and the quality of Indian cuisine were points of contention.
Experiences were enhanced by the atmosphere with particular enjoyment noted for dining on the beach. Although the setting is a bit remote, the overall reliance on the quality of food and service at these in-house restaurants suggests a strong culinary offering, albeit with room for refinement.
Rooms
Families find the rooms particularly accommodating with some reviews noting that rooms are perfect for families with small children. The resort's beautiful, clean environment extends to its common areas, including a spacious swimming pool and lovely surroundings. Guests also appreciate the quiet and private atmosphere, which contributes to a relaxing stay.
In addition to the superb room conditions, the property boasts excellent customer service. The friendly and attentive staff significantly enhance the overall experience, ensuring that every need is met. The villas and rooms are well-maintained and inviting, providing a truly enjoyable and memorable stay for all guests.
Beds
Most beds are king size, providing plenty of space and an impressive number are extra large, comfortably accommodating up to two adults and a child. This generous size contributes significantly to the satisfaction of guests with many appreciating the luxury of the extra-large beds. The beds’ spaciousness is complemented by comfortable pillows, adding to the overall sleeping experience.
However, one minor drawback noted is the wooden base of the otherwise superb king size beds, which can create some noise. Despite this, the comfortable bedings generally contribute positively to the guest experience, fitting perfectly with the tranquil and lush setting of the resort, especially during the monsoon season. This combination of excellent bedding and beautiful surroundings helps create a memorable and restful stay for visitors.
Cleanliness
Staff
The staff's politeness and courteous nature are evidently appreciated with many reviews noting their efforts to go above and beyond to ensure comfort and satisfaction. Their ability to fulfill guest wishes and provide attentive, well-trained service contributes significantly to a memorable vacation experience. Despite occasional language barriers, the overall sentiment reflects that their friendliness and willingness to help more than compensate for this minor issue.
Exceptional service, beautiful smiles and a genuine concern for guests, including children, are common themes in the reviews. Whether it’s accommodating special requests, providing excellent service recovery or simply making guests feel truly looked after, the staff at The Residence Bintan consistently leave a positive and lasting impression. They help make every stay not just pleasant, but truly unforgettable.
Spa
Pool
Guests mentioned additional amenities such as a kids club, free yoga sessions and a variety of poolside food and drinks, which added to the overall enjoyment. The poolside bar staff were frequently noted as exceptional, enhancing the poolside experience with their attentive service. Furthermore, the main pool offers great views over the beach and easy access from the pool to the beach added to the convenience.
Overall, the pool facilities at The Residence Bintan received high praise with many guests expressing their enjoyment of the pool and pool area during their stay.
Beach
However, some guests pointed out that the beach wasn’t very large and could sometimes be littered, particularly with sticky tar, detracting from its overall appeal. While the beach directly in front of the main pool was well-maintained, the further stretches were not as clean. Despite these drawbacks, the convenience of direct beach access from the hotel and the range of sea activities available added to the resort's charm. Overall, while not perfect, the beach at The Residence Bintan provided a relaxing and often memorable experience for those who visited.
Family
Among the highlights is the farm where children can feed rabbits, chickens and fish, an activity that was a hit with many youngsters. The Kids Club, particularly suitable for children aged 3-7, provides a fun environment with various engaging activities. The children’s pool and playroom offer further options for entertainment, although the proximity of the children’s pool to the larger pool is worth noting for safety.
Families can expect spacious and comfortable accommodations with great pool facilities. Reviewers frequently mention the attentive staff who go out of their way to ensure the young guests are well looked after. The Residence Bintan is highly recommended as a family-friendly resort, making it an ideal choice for those planning to vacation with children.
5 Star
Children's Pool
Luxury
The villas themselves are incredibly spacious, beautiful and offer great accommodation and facilities. Attention to detail is notable, contributing to an overall sense of real luxury and a feeling that the service merits its 5-star rating.
However, some guests feel the hotel doesn't consistently deliver the quintessential 5-star service experience and that it is on the pricier side, particularly when it comes to activities and trips. The dining options seem to leave room for improvement with restaurants being rated as average at best.
Despite these points, the hotel stands out as a good getaway from nearby Singapore with the quality of the accommodations and the excellent service making it a worthwhile retreat.
Romantic
Yes, The Residence Bintan has pool(s) that belong to one or more of the following categories: Children's Pool, Private Pool, Outdoor Pool.
Yes, a spa is available at The Residence Bintan.
No, The Residence Bintan doesn't allow dogs.
Yes, parking facilities are available at The Residence Bintan.
Yes, The Residence Bintan has a gym.
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