InfoSummary of reviewsThe Residence Bintan is a serene and tranquil resort located in the southeast part of Bintan, offering a secluded getaway from the bustling town and ferry terminal. Although the resort is approximately 75 minutes from the ferry terminal by shuttle bus, its remoteness contributes to the peaceful atmosphere, providing guests with great beach access and beautiful, unspoiled surroundings. This location ensures an ideal retreat for those seeking calm and relaxation, enhanced by family-friendly amenities and activities.
Guests of The Residence Bintan particularly enjoy the breakfast experience, which blends local and Western flavors in an extensive buffet that caters to various preferences. The breakfast ambiance with scenic sea views and a cool, breezy atmosphere, is highly praised, while both the weekend buffet and weekday á la carte options are deemed delicious, contributing to a highlighted aspect of the stay.
Dinner experiences also receive commendation, especially the Indonesian restaurant Rica Rica. However, there are mixed reviews regarding some dishes and service consistency with minor criticisms about portion sizes and prices. Despite this, many guests appreciate the varied and interesting daily menu and enjoy the private and scenic dining settings.
The resort's accommodations are another standout feature, offering spacious, clean and beautifully designed rooms, perfect for families and couples. Amenities include private pools, expansive terraces with hammocks and bicycles for easy resort navigation. The comfortable and well-equipped rooms, combined with exceptional customer service, ensure a relaxing and memorable stay.
Cleanliness at The Residence Bintan consistently receives high marks with guests praising the well-maintained facilities, spotless rooms and pristine common areas, including the beach. The dedication to cleanliness and the supportive, friendly staff notably enhance guest satisfaction.
The resort's staff are often highlighted as a key strength, providing friendly, attentive and professional service from arrival through departure. Their ability to fulfill guest requests and offer personalized service creates a welcoming and unforgettable experience.
The spa at The Residence Bintan is highly recommended with excellent service and outstanding wellness treatments such as hot rock massages. Guest satisfaction is also bolstered by special touches and personalized services, contributing to a top-notch spa experience.
The pool is another highlight, described as clean, spacious and well-maintained, suitable for families and providing a quiet escape. The poolside bar and additional amenities like a kids club and free yoga sessions enhance the overall experience. The convenience of direct beach access and a range of sea activities further adds to the charm.
While some guests note that the beach could be cleaner and mention occasional tar, the private, exclusive beachfront offers stunning views and enjoyable water activities, contributing to a generally positive experience.
Families find The Residence Bintan particularly accommodating, thanks to a variety of kid-friendly activities and attentive staff. Features like a farm, Kids Club, children’s pool and playroom provide ample entertainment for young guests, making the resort an excellent choice for family vacations.
The comfortable and spacious bedrooms with super comfy, extra-large beds, ensure a restful sleep and contribute positively to the overall tranquil resort experience. Despite a minor issue with the wooden base of the beds, the bedding quality fits perfectly with the serene setting of the resort.
In summary, The Residence Bintan is a well-regarded destination for those seeking a peaceful and family-friendly retreat, offering excellent accommodations, cleanliness and outstanding service. Despite minor areas for improvement, the resort consistently delivers a memorable and relaxing experience for its guests. Show more
InfoSummary of reviewsTrikora Beach Club and Resort is a hidden gem on Bintan Island, offering an idyllic escape amidst mangrove trees and vibrant floral surroundings. The beachfront location is breathtaking, featuring clean white sands and crystal-clear waters, ideal for guests seeking serenity away from crowded areas. The resort seamlessly combines natural beauty with well-maintained facilities, including pools and a spa, enhancing the tranquil ambiance that is perfect for relaxation and rejuvenation.
Guests consistently praise the breakfast, which offers a delicious variety of options against the backdrop of stunning sea views. Meals at the restaurant, featuring a mix of local and international cuisines, are highlighted for their exceptional taste and quality. Dining by the beach is a favored experience, with the food, despite some pricing concerns, often considered worth the cost.
Accommodation in beachfront villas and spacious bungalows provides a charming, rustic feel, often deemed clean and comfortable. Although some minor drawbacks are noted, such as firm mattresses and thin curtains, the overall room experience is enhanced by the kampung-like atmosphere and picturesque sea views.
Visitors commend the resort's dedication to cleanliness, with immaculate grounds and attentively maintained facilities. Warm and welcoming staff offer exceptional service, contributing to the inviting and friendly environment that ensures guest satisfaction throughout the stay.
While the WiFi experience is occasionally inconsistent, it generally supports streaming and basic online activities, complementing the resort’s strong air conditioning and other amenities. The outdoor pools are especially notable for their cleanliness and family-friendly setup, providing a refreshing alternative to sea swimming with impressive ocean views.
Direct beach access allows guests to enjoy the serene, pristine sands and vibrant marine life, with ample opportunities for water sports and snorkeling. The stunning beachfront location, combined with the harmonious integration into the surrounding landscape, offers an enchanting retreat that captures the essence of tranquility and relaxation on Bintan Island. Show more
