InfoSummary of reviewsThe Lake Biwa Marriott Hotel is a luxurious and tranquil retreat, situated in an outstanding location directly in front of the stunning Lake Biwa. Guests frequently commend the spectacular lake views and beautiful scenery, appreciating the hotel's new, clean, and comfortable environment, which adds to the serene experience. While some guests mention the hotel's remote location from certain attractions, its proximity to the Pieri Moriyama shopping area provides a convenient urban touch to the lakeside escape.
The culinary offerings at the hotel enjoy positive feedback, particularly the breakfast, which features a diverse and delicious buffet. Freshly prepared egg dishes served directly to tables and a harmonious blend of Japanese and Western cuisines enhance the breakfast experience. Although some guests find the breakfast price on the higher side, the overall quality and service make it an excellent start to the day, especially with the added pleasure of dining with a lake view.
Dinner at the hotel's restaurant on the 12th floor receives praise for its delicious course meals and polite service, despite some opinions about the high pricing. The hotel's in-house dining venue primarily offers Western-style cuisine, providing guests with a convenient option given the limited external dining choices.
The rooms are consistently highlighted for their spaciousness, cleanliness, and beautiful lake views, contributing to a relaxing and picturesque stay. Guests appreciate the well-maintained accommodations, which exceed expectations for their price range.
Cleanliness throughout the hotel is notable, with guests emphasizing the immaculate condition of both lobby and guest rooms. Although a minor bathroom odor was mentioned, the overall pristine state ensures a comfortable and pleasant environment.
The exceptional service and warm hospitality of the staff further enhance the guest experience. The team is recognized for being incredibly friendly, supportive, and accommodating, maintaining an English-friendly atmosphere for international travelers. Their professionalism and commitment to service excellence create a welcoming and enjoyable stay at the Lake Biwa Marriott Hotel. Show more
