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Bristol Palace

Karlovy Vary , Zamecky Vrch 34 (Show on Map)

8.1

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsBristol Palace is a historic 4-star hotel located in a prime location for exploring Karlovy Vary. Guests rave about the hotel's proximity to the city center, historical attractions and scenic views. The rooms are generally spacious and comfortable with some offering stunning panoramic views. However, some guests have noted issues with cleanliness and outdated furnishings. The breakfast has received mixed reviews with some guests finding it minimalistic and uninspiring. The dinner options are hit or miss with some guests finding the main courses delicious while others found them tragic. The hotel staff has received mixed reviews with some guests finding them friendly and helpful while others were disappointed by their service. The spa and pool facilities are generally good, but some guests have noted issues with water quality and overcrowding. Overall, Bristol Palace is a luxurious experience that exceeds expectations in every way, despite some minor issues.
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Categories

Luxury Hotel

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Hotel with Swimming Pool

Indoor Pool

Business Hotel

Hotel with Parking

Hotel with Gym

4-Star Hotel

Hotel with Indoor Pool

Room Types

Standard Single Room Attic room featuring a TV.

Standard Double or Twin Room Comfortable room featuring an oversize double bed, a TV.

Suite Spacious and refined suite with a separated living room and a bedroom with an oversize bed.

About Bristol Palace

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Guest Reviews

8.1

Very Good

Location

The Bristol Palace boasts an unbeatable location with guests raving about its proximity to the city center, historical attractions and scenic views. Some were impressed with how easy it was to explore the city on foot, while others appreciated the peaceful hillside location or the hotel's proximity to hiking trails. Multiple reviews noted the hotel's central location and close proximity to restaurants, bars and popular tourist destinations. Some guests were particularly smitten with the hotel's stunning city views and historic architecture. Despite a few guests mentioning that the hotel was a bit of a walk from some attractions, the majority of visitors praised the location as ideal for a visit to Karlovy Vary.

Breakfast

Several guest reviews of the breakfast at Bristol Palace Hotel have expressed disappointment. While some found the breakfast to be okay, others found it to be minimalistic and uninspiring with poor quality and insufficient choice for the number of guests. Some guests complained about long lines at the coffee machines and a lack of staff to replenish the food. The tea and baguettes, however, received praise from some guests. Many suggested that the hotel could improve the breakfast by adding more variety and expanding the options for cheese and cold cuts. Overall, the breakfast seems to be lacking for a 4-star hotel with some comparing it to the standard of a youth hostel.

Dinner

When it comes to dinner at Bristol Palace the reviews are mixed. Some guests found the main courses to be delicious while others found the meals to be tragic, cold, or not recommended at all. However, breakfast seemed to be a bright spot with a good variety and plenty to choose from. Lunch and dinner could be pre-booked at the hotel, but it seems that the quality of the food varied greatly. Despite some negative experiences, some reviewers found the overall quality of the dinner to be adequate while others felt it was lacking. It seems dinner at Bristol Palace may be hit or miss, so perhaps it's best to stick with breakfast and explore other dining options in the area.

Rooms

Bristol Palace is a beautiful old building with spacious and comfortable rooms, some of which have stunning panoramic views. The rooms are generally clean and well-equipped with bathrobes, slippers and safes, although some may be showing signs of age and require renovation. Some guests did find the rooms had a musty smell and a few noted issues such as cracked tiles, mold or damaged door frames. The decor is often antique with high ceilings and old furnishings adding to the charm of the place. Some rooms even resemble imperial suites with balconies and whirlpool tubs. The hotel has all the necessary comforts and is generally kept in good condition. The staff is friendly and helpful. The hotel also has a sauna, but some guests found it too small. Some rooms may need to be renovated, but overall the hotel is lovely and in a great location.

Beds

The Bristol Palace hotel has received varying reviews regarding their beds with some guests finding them ultra hard and uncomfortable while others found them to be comfortable. Several guests also mentioned the size of the rooms, some describing them as "gigantic" and "very pleasant." Despite positive feedback on cleanliness and comfort, a few guests had complaints about the pillows being extremely hard and uncomfortable with some mentioning that the beds were worn out and constantly squeaked. Additionally, one guest was disappointed that the hotel did not provide sweeteners for coffee or tea at breakfast, which they considered a major drawback for a four-star hotel. While some guests had issues with the beds, others found them comfortable, making it a mixed experience for guests staying at the Bristol Palace.

Cleanliness

Guests have conflicting opinions on the cleanliness of Bristol Palace. While some guests have found the rooms and hotel to be well cleaned and very clean, others have noted areas for improvement. The sauna, steam room and pool have been criticized for being unhygienic or having dirt on the edges. The breakfast has been compared to that of a hostel and some guests noted the outdated furnishings and poor water quality in the pool. However, many guests still found the hotel to be very clean and well-maintained with some noting the daily cleaning and fresh towels and the friendly and helpful cleaning staff. The outside of the building and grounds have been praised for their charm and good condition with only occasional mentions of chlorine smells. Overall, the cleanliness of Bristol Palace is a mixed bag.

Staff

Guest reviews of the Bristol Palace are a mixed bag when it comes to the hotel staff. While some guests found the staff friendly and helpful, others were disappointed by their service. The receptionists, in particular, were criticized for their poor English and German language skills with some of them being described as unfriendly or even rude. However, there were also many positive comments about friendly waitresses, helpful tour desk employees and efficient security guards. The bar staff was often praised for their excellent service and the cleaning staff also received accolades for their hard work. Guests who spoke Czech or Russian found it easier to communicate with some of the staff, who did not speak English well. While there were some complaints about unprofessional or unhelpful staff, many guests had a positive experience and appreciated the friendly and attentive service provided by the hotel staff.

Spa

The spa at the Bristol Palace offers a variety of massages including Thai massages with competent Asian masseurs. There is a sauna and a pool with a jacuzzi for relaxation. However, guests have reported that some saunas were not in operation during their stay. The pool area is nice but could use more loungers. The wellness area can be difficult to find and requires a long underground walk from the main building. While some guests found the Thai massage exceptional, others found that the wellness area did not meet their expectations. Overall, the sauna and pool areas are spacious but may not be suitable for those looking for a dedicated wellness vacation. Massage services are available for an additional charge and can be booked at the hotel reception.

Pool

The pool and wellness facilities at Bristol Palace are pretty good, but guests should be aware that the swimming pool is about a 10-minute walk from the main building through an underground tunnel connecting to another building. Unfortunately, the pool and sauna close early at 9 PM. Guests have described the pool as cold with water quality issues, but others have found it pleasant with a large size, hot tub and whirlpool and sauna. However, sauna rooms are small and can be overcrowded. There are not enough pool chairs and loungers and the pool can be difficult to navigate due to the complex layout. Despite the drawbacks, there are some positive reviews of the pool, especially regarding the dedicated pool attendant and guests can access a bar, sauna, steam room and pool in the main building with an elevator.

Parking

Guests have had mixed experiences with parking at the Bristol Palace. While some have found the location of the hotel's parking convenient and safe, others have had difficulty with the availability and cost of parking. Many guests have reported that parking spaces are limited and often fully booked, leading to frustration and even reserved spots being given to other guests. Some guests have found that the proximity of public parking options is inconvenient and that the hotel's own parking is overpriced. Additionally, communication and organization surrounding parking could be improved with some guests being directed to the wrong location or experiencing confusion around reservation policies.

4 Star

The reviews of Bristol Palace are mixed with some guests feeling that the hotel did not meet their expectations for a four-star rating. Some guests noted a lack of amenities, including a disappointing breakfast buffet and difficulty finding parking. Others found the hotel to be a nice place to stay with beautiful views and thought that the quality of the accommodations and services matched the advertised four-star rating. Some guests suggested improvements such as expanding the evening dining options and updating the breakfast choices to meet current trends in 4-star hotels. Despite some negative comments, many guests enjoyed their stay and would visit again.

Luxury

Bristol Palace in Karlsbad is undeniably a luxurious experience that exceeds expectations in every way. This historical building boasts all the amenities one could desire within its feudal ambiance. The rooms are simply beautiful and magnificent. Despite some minor issues in service, Bristol Palace is a 4-star luxury hotel that certainly lives up to its name. A classic grand hotel that puts you in a prime location to explore and enjoy your surroundings. You won't regret indulging in the luxury of Bristol Palace.

Yes, Bristol Palace has pool(s) that belong to one or more of the following categories: Indoor Pool.

Yes, a spa is available at Bristol Palace.

Yes, Bristol Palace welcomes dogs.

Yes, parking facilities are available at Bristol Palace.

Yes, Bristol Palace has a gym.

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