InfoSummary of reviewsThe Vichy Thermalia Spa Hôtel, nestled in the tranquil hills of Moulay Yacoub village, offers a picturesque and peaceful location, ideal for those seeking relaxation and wellness. This serene environment, complemented by the beautiful surrounding mountains and proximity to local attractions like Ain al-Kabrit, contributes to a calm and welcoming atmosphere. Cleanliness and quality service are consistent themes with many guests praising the immaculate conditions of the rooms and common areas, as well as the exceptional professionalism of the housekeeping team.
Guests have widely praised the hotel’s breakfast, noting its delicious, plentiful and varied options, though some have commented on the need for more variation and better replenishment. The dining experience extends positively to dinner, where the food quality is superb, despite some feedback regarding the limited menu selections and higher pricing.
Rooms are lauded for their spaciousness, modern design and beautiful decor with an emphasis on comfort and tranquility. Although a few guests mentioned the simplicity of the decor, the overall sentiment is one of satisfaction, particularly regarding the peaceful environment and beautiful views.
The staff at Vichy Thermalia Spa Hôtel receive high marks for their friendliness, attentiveness and professionalism. Special mentions of individual team members highlight the personalized care and excellent service across departments, significantly enhancing the guest experience. This, coupled with the top-notch spa services, including highly praised facial treatments, massages and thermal water benefits, contributes to a relaxing and rejuvenating stay.
The pool facilities, while generally appreciated for their cleanliness and variety, received some comments about maintenance issues such as dirty mattresses on sun loungers and pest control needs at the outdoor pool. Nonetheless, the overall pool experience remains positive.
Overall, the Vichy Thermalia Spa Hôtel provides a serene and high-quality retreat with notable points of praise for its location, cleanliness, excellent staff, comfortable rooms and comprehensive spa services. Minor areas for improvement include menu variety, better breakfast replenishment and pool maintenance, yet the hotel consistently delivers a pleasant and relaxing guest experience. Show more