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Vichy Thermalia Spa Hôtel

Fes , B.p 2426 Fés Principale Moulay Yacoub (Show on Map)

7.5

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Vichy Thermalia Spa Hôtel, nestled in the tranquil hills of Moulay Yacoub village, offers a picturesque and peaceful location, ideal for those seeking relaxation and wellness. This serene environment, complemented by the beautiful surrounding mountains and proximity to local attractions like Ain al-Kabrit, contributes to a calm and welcoming atmosphere. Cleanliness and quality service are consistent themes with many guests praising the immaculate conditions of the rooms and common areas, as well as the exceptional professionalism of the housekeeping team.

Guests have widely praised the hotel’s breakfast, noting its delicious, plentiful and varied options, though some have commented on the need for more variation and better replenishment. The dining experience extends positively to dinner, where the food quality is superb, despite some feedback regarding the limited menu selections and higher pricing.

Rooms are lauded for their spaciousness, modern design and beautiful decor with an emphasis on comfort and tranquility. Although a few guests mentioned the simplicity of the decor, the overall sentiment is one of satisfaction, particularly regarding the peaceful environment and beautiful views.

The staff at Vichy Thermalia Spa Hôtel receive high marks for their friendliness, attentiveness and professionalism. Special mentions of individual team members highlight the personalized care and excellent service across departments, significantly enhancing the guest experience. This, coupled with the top-notch spa services, including highly praised facial treatments, massages and thermal water benefits, contributes to a relaxing and rejuvenating stay.

The pool facilities, while generally appreciated for their cleanliness and variety, received some comments about maintenance issues such as dirty mattresses on sun loungers and pest control needs at the outdoor pool. Nonetheless, the overall pool experience remains positive.

Overall, the Vichy Thermalia Spa Hôtel provides a serene and high-quality retreat with notable points of praise for its location, cleanliness, excellent staff, comfortable rooms and comprehensive spa services. Minor areas for improvement include menu variety, better breakfast replenishment and pool maintenance, yet the hotel consistently delivers a pleasant and relaxing guest experience.
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Hotel with Spa

This hotel is directly connected to the Moulay Yacoub thermal center, offering a strong focus on thermal spa treatments. It features indoor and seasonal outdoor pools, providing a comprehensive wellness experience.

Family Friendly Hotel

This hotel includes spa facilities which may cater to families looking for relaxation and wellness options. The hotel's amenities and location in Fes make it a suitable choice for a family vacation.

Hotel with Swimming Pool

This hotel focuses on wellness and relaxation, offering a spa and thermal treatments. The pool is part of the overall wellness experience, providing a soothing environment for guests seeking rejuvenation.

Heated Pool Indoor Pool Outdoor Pool

Accessible Hotel

This hotel offers handicapped access, facilities for disabled guests, wheelchair accessibility, and a lift.

Hotel with Gym

This hotel has a spa and wellness center, offering various treatments and facilities. It also provides gym facilities.

4-Star Hotel

Vichy Thermalia Spa Hôtel provides a relaxing and rejuvenating experience with its comprehensive spa facilities and comfortable accommodations. The hotel offers a range of treatments and services, ensuring a pleasant and refreshing stay.

Hotel with Outdoor Pool

Vichy Thermalia Spa Hôtel, known for its spa facilities, includes an outdoor swimming pool as part of its amenities, providing guests with a place to swim and relax outdoors.

Hotel with Indoor Pool

Vichy Thermalia Spa Hôtel in Moulay Yacoub features an impressive indoor pool. The hotel is known for its spa and wellness facilities, with the indoor pool being a central part of the offerings for guests seeking relaxation and therapeutic benefits.

Luxury Hotel

Hotel for Honeymoon

Romantic Hotel

Business Hotel

Hotel with Parking

Hotel with Heated Pool

Room Types

Chambre Classique The spacious double room features air conditioning, soundproof walls, a balcony with mountain views as well as a private bathroom boasting a walk-in shower. The unit has 1 bed.

Chambre Twin Classique The spacious twin room provides air conditioning, soundproof walls, a balcony with mountain views as well as a private bathroom featuring a walk-in shower. The unit offers 2 beds.

Chambre supérieur The spacious double room provides air conditioning, soundproof walls, a balcony with mountain views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.

Chambre Twin Supérieur The spacious twin room features air conditioning, soundproof walls, a balcony with mountain views as well as a private bathroom boasting a walk-in shower. The unit has 2 beds.

Deluxe Suite This spacious suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The air-conditioned suite provides a flat-screen TV with satellite channels, soundproof walls, a tea and coffee maker, a seating area as well as mountain views. The unit offers 2 beds.

Suite with Terrace This spacious suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The air-conditioned suite provides a flat-screen TV with satellite channels, soundproof walls, a tea and coffee maker, a seating area as well as pool views. The unit offers 2 beds.

About Vichy Thermalia Spa Hôtel

License: 35000HT1030

Guest Reviews

7.5

Good

Location

Nestled in the tranquil hills of Moulay Yacoub village, Vichy Thermalia Spa Hôtel offers a magnificent location that is both peaceful and picturesque. The serene environment on the hill provides beautiful views of the surrounding mountains, making it an ideal retreat for those seeking relaxation and wellness options. Many guests praise the calmness and cleanliness of the hotel, enhanced by its beautiful and comfortable rooms.

The hotel’s geographical situation ensures it is far enough from the hustle and bustle of Fes to guarantee a peaceful stay, yet close enough to facilitate convenient tours to nearby attractions like Ain al-Kabrit. The combination of a quiet location, excellent spa facilities and a welcoming atmosphere contributes to an exceptional experience. The quality of the food and the overall cleanliness of the establishment are frequently highlighted, making it a perfect spot for a relaxing getaway.

Breakfast

The breakfast at Vichy Thermalia Spa Hôtel has been generally well received by guests. Many have praised it for being delicious, plentiful and varied, offering a range of choices to suit different tastes and dietary preferences. The quality of the breakfast buffet is noted for being high, often described as impeccable and extensive. Guests appreciate both the taste and the presentation with some highlighting the friendly and attentive cafeteria staff.

However, not all feedback is glowing. A few reviews mentioned that the breakfast could benefit from more variation and that the buffet should be replenished more efficiently when items run out. There were also remarks about the breakfast being pricey compared to European standards. Nevertheless, the overall consensus leans towards a positive dining experience with many guests finding the breakfast to be a delightful and satisfying part of their stay at the hotel.

Dinner

At the Vichy Thermalia Spa Hôtel, guests can expect a dining experience marked by both praise and constructive criticism. The restaurant offers a well-composed buffet for both breakfast and dinner, noted for its variety and consistent quality. Particularly highlighted is the plentiful and well-stocked dinner buffet.

Many were impressed by the quality of specific dishes with seafood spaghetti receiving a special mention. The food was complimented for being well-made and well-served and the restaurant itself was described as great.

However, some aspects of the dining experience could use improvement. There was feedback about the scarcity of Moroccan specialties and the limited menu options, leading to some guests desiring a richer and more varied selection. Additionally, the cost of meals and extras, such as water, was seen as steep, which detracted from the overall satisfaction. Despite these issues, guests found the quality of the food generally superb, though expensive relative to what was presented.

Overall, the dining experience at Vichy Thermalia Spa Hôtel is characterized by high-quality offerings and excellent service, albeit with some areas where variety and more reasonable pricing could enhance the experience further.

Rooms

The rooms at Vichy Thermalia Spa Hôtel have garnered positive remarks for their cleanliness and tranquility, providing a peaceful retreat for guests. Many have highlighted the spaciousness of the rooms, noting that even the basic options offer ample space. The suite's unique layout and modern design have been particularly praised with beautiful decor and large windows enhancing the overall experience.

Comfort is a common theme with reviews frequently mentioning how comfortable and clean the rooms are. The bathrooms are also noted for their modern aesthetic and cleanliness. Guests have appreciated the quiet environment and the beautiful views, especially those overlooking the pool.

Although one review mentioned that the decoration could be considered too simple and lacking in comfort given the room size, the overwhelming sentiment points to a high level of satisfaction with the room's comfort, cleanliness and spaciousness, aligning with a five-star hotel experience. The positive feedback suggests a reliable standard in the room offerings with many guests expressing a desire to return.

Beds

The beds at Vichy Thermalia Spa Hôtel receive mixed reviews. Several guests comment on the comfort of the beds, describing them as very comfortable with comfortable bedding. However, there are mentions that the double room beds may feel narrow and small for taller individuals. Some feedback highlights discomfort for people with back problems or those who prefer firmer mattresses, as they found the beds too soft. Additionally, single beds do not receive positive remarks for comfort.

Cleanliness

The Vichy Thermalia Spa Hôtel has earned high praise for its cleanliness from many guests. Many reviews have highlighted the hotel's immaculate and well-maintained environment, describing it as clean and in beautiful buildings. The property is noted for being neat organized and providing a clean and quiet atmosphere, ideal for a relaxing weekend. Guests frequently mentioned the spotless conditions of the rooms and common areas with housekeeping teams receiving commendations for their professional and high-quality service. Despite some isolated incidents of inadequate cleanliness in certain rooms and areas, overall, the hotel is described as exceptionally clean, making it a pleasant place to stay with an attentive and accommodating staff.

Staff

The reviews for the Vichy Thermalia Spa Hôtel highlight an exceptional level of service provided by the hotel staff. Words like friendly, attentive and professional are consistently used to describe their interactions. Special mentions include Mrs. Latifa, the head housekeeper and Mr. Elyas from reception, both praised for their professionalism and impeccable manner. Guests particularly appreciated the reception staff’s proactive communication and the kindness of employees like Sofiane and server Ismail. Across various departments, including reception, housekeeping, restaurant and spa, the staff's service is described as top-notch and highly qualified. The dedication to cleanliness and the quality of housekeeping services stand out. Moreover, the staff's warmth, endless support and readiness to help contribute to a welcoming and pleasant atmosphere. The hotel managers are noted for their politeness and small gestures, such as granting access to hot springs, enhance the guest experience. However, there is a minor negative note about the outdoor and indoor parking staff, who were perceived as rude and unhelpful. Overall, the friendly, accommodating and attentive nature of the staff significantly enhances the hospitality experience at Vichy Thermalia Spa Hôtel.

Spa

The spa at Vichy Thermalia Spa Hôtel has garnered a multitude of positive feedback from guests, highlighting its exceptional services and facilities. The spa is generally described as pleasant and relaxing with treatments, particularly the facial treatments and massages, being highly praised. Guests have reported quality massages, both medical and relaxing, as well as top-notch thermal pool and hammam experiences. The thermal water is often noted for its wonderful healing qualities, contributing to an excellent and peaceful environment.

Staff at the spa have been recognized for their warm, attentive and professional demeanor with specific mentions of individuals like Sanae, Abdelfatah and Iman for their exceptional service. However, there are mixed reviews about the organization of the spa with some guests finding it not well organized and occasional comments about moody staff.

Despite this, the overall sentiment remains positive with many guests loving the thermal spa and its services. High-quality treatments and a supportive staff contribute to the spa’s reputation as an extraordinary facility, ensuring a relaxing atmosphere for all visitors.

Pool

The pool area at Vichy Thermalia Spa Hôtel consistently receives positive feedback for its cleanliness and the variety of facilities available to guests. Visitors appreciate having access to multiple water amenities including the heated pool, baths, hammam and jacuzzi. The thermal pool, which is accessible to outside visitors, adds a unique element to the experience, aligning well with the hotel's wellness focus.

However, some guests find the pool to be on the smaller side and mention that the sun loungers have dirty mattresses. Incorporating indoor and thermal pools into the hotel's high-value offerings could enhance the guest experience even further. While there are areas where the hotel's maintenance appears lacking, particularly the outdoor pool requiring pest control and aging rooms, the overall pool facilities are described as clean and enjoyable.

Yes, Vichy Thermalia Spa Hôtel has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Outdoor Pool.

Yes, a spa is available at Vichy Thermalia Spa Hôtel.

No, Vichy Thermalia Spa Hôtel doesn't allow dogs.

Yes, parking facilities are available at Vichy Thermalia Spa Hôtel.

Yes, Vichy Thermalia Spa Hôtel has a gym.

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