5-Star HotelSummary of reviews related to the '5 Star' categoryThe Shangri-La Jakarta provides exceptional service as a five-star hotel, maintaining high standards even after the pandemic. Guests enjoyed an excellent city center break and praised the hotel's staying comfort and customer service. While the hotel is smaller than others in its price range, it still provides superb amenities and a fantastic staff. Guests described their stay as awesome and exceptional, though one noted that it was not as fabulous as other five-star hotels they had visited. Overall, the Shangri-La Jakarta is a fantastic hotel with all the necessary amenities and an exceptional staff that truly embodies a five-star experience.
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