Hotel Vier Jahreszeiten by VAYA inkl Zell am See-Kaprun Sommerkarte
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Summary of reviewsHotel Vier Jahreszeiten by VAYA inkl Zell am See-Kaprun Sommerkarte delivers a generally positive experience, especially celebrated for its prime location, robust culinary offerings and exceptional spa services. Nestled in Kaprun, the hotel enjoys a tranquil setting with picturesque mountain and castle views, all while being conveniently close to the town center and public transport. This strategic location makes it a hub for both winter and summer outdoor activities with easy access to ski lifts, hiking trails and other natural attractions.
The breakfast buffet stands out for its richness and variety, earning praise for a diverse array of options including fresh fruits, cheeses, rolls and even salmon. The catering to vegetarians and the availability of luxurious servings elevate the overall culinary experience. Dinner also receives accolades, featuring a mix of buffet and a la carte options with well-prepared, gourmet dishes and festive menus that are described as culinary highlights. Although there are minor critiques regarding the variety and occasional quality of meals, the general sentiment leans towards a satisfying dining experience.
Guest rooms offer spaciousness and cleanliness, especially in the modern bathrooms equipped with new fixtures. Rooms with balconies provide splendid views, enhancing the stay. While the rooms are generally clean and comfortable, feedback points to some disparity in the condition of the furniture and overall decor with a few comments on outdated or worn details.
Cleanliness is a strong point for the hotel with well-maintained common areas and a modern ambiance in both the rooms and the spa facilities. Despite some inconsistencies in housekeeping services, the overall feedback on cleanliness is positive, particularly for the spa and pool areas.
The staff receive high marks for their friendliness, helpfulness and proficiency in multiple languages. The front desk, housekeeping and bar staff are frequently commended for their accommodating and professional demeanor. Though there are occasional mentions of language barriers and inconsistent service, the general consensus praises the staff for significantly enhancing the guest experience.
The WiFi service, while generally functional, could benefit from improvements in signal strength and reliability, especially during peak times. Spa facilities, however, are exceptional, featuring multiple types of saunas and a beautifully maintained pool area, providing a serene and rejuvenating environment. The pool, complemented by luxurious amenities like sun loungers and a summer terrace, is also a standout feature, despite mixed reviews on water temperature.
Parking presents some challenges with limited spaces and additional costs being common points of criticism. However, the availability of nearby parking and occasional fee waivers partially mitigates this issue.
Overall, Hotel Vier Jahreszeiten by VAYA inkl Zell am See-Kaprun Sommerkarte excels in providing a pleasant and well-rounded stay with its appealing location, delicious dining options and top-notch spa facilities.
Categories
The breakfast buffet stands out for its richness and variety, earning praise for a diverse array of options including fresh fruits, cheeses, rolls and even salmon. The catering to vegetarians and the availability of luxurious servings elevate the overall culinary experience. Dinner also receives accolades, featuring a mix of buffet and a la carte options with well-prepared, gourmet dishes and festive menus that are described as culinary highlights. Although there are minor critiques regarding the variety and occasional quality of meals, the general sentiment leans towards a satisfying dining experience.
Guest rooms offer spaciousness and cleanliness, especially in the modern bathrooms equipped with new fixtures. Rooms with balconies provide splendid views, enhancing the stay. While the rooms are generally clean and comfortable, feedback points to some disparity in the condition of the furniture and overall decor with a few comments on outdated or worn details.
Cleanliness is a strong point for the hotel with well-maintained common areas and a modern ambiance in both the rooms and the spa facilities. Despite some inconsistencies in housekeeping services, the overall feedback on cleanliness is positive, particularly for the spa and pool areas.
The staff receive high marks for their friendliness, helpfulness and proficiency in multiple languages. The front desk, housekeeping and bar staff are frequently commended for their accommodating and professional demeanor. Though there are occasional mentions of language barriers and inconsistent service, the general consensus praises the staff for significantly enhancing the guest experience.
The WiFi service, while generally functional, could benefit from improvements in signal strength and reliability, especially during peak times. Spa facilities, however, are exceptional, featuring multiple types of saunas and a beautifully maintained pool area, providing a serene and rejuvenating environment. The pool, complemented by luxurious amenities like sun loungers and a summer terrace, is also a standout feature, despite mixed reviews on water temperature.
Parking presents some challenges with limited spaces and additional costs being common points of criticism. However, the availability of nearby parking and occasional fee waivers partially mitigates this issue.
Overall, Hotel Vier Jahreszeiten by VAYA inkl Zell am See-Kaprun Sommerkarte excels in providing a pleasant and well-rounded stay with its appealing location, delicious dining options and top-notch spa facilities.
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Heated Pool Indoor Pool
Location of the pool: Indoor pool
Is it a pool of special type?
Heated pool
In the pool there is also:
Show more... an area designated for children
Hotel with Parking
4-Star Hotel
Hotel with Indoor Pool
Hotel with Heated Pool
About Hotel Vier Jahreszeiten by VAYA inkl Zell am See-Kaprun Sommerkarte
License: 50606-007252-2020
Guest Reviews
Location
Visitors appreciate the ease of access to winter sports with the ski bus stop located right outside the hotel, making it an ideal base for skiers. The proximity to the Maiskogelbahn lift and cross-country skiing trails further enhances its appeal for winter activities. Additionally, the hotel offers convenient access to summer hiking routes and the scenic surrounding nature, making it a perfect starting point for various outdoor adventures.
The hotel’s central position in Kaprun allows guests to explore the charming town and its amenities easily. The nearby bus station and short distance to Zell am See expand the options for day trips and exploration. Overall, guests highlight the hotel's strategic location, blending proximity to both natural attractions and essential services, creating an ideal balance for a mountain getaway.
Breakfast
Guests appreciate the options for vegetarians and the luxurious, plentiful servings. The breakfast buffet is described as tasty, appealing and plentiful with some noting a diverse assortment of teas, sausages and fresh bread. Despite the widely praised quality, a few guests mention occasional shortcomings such as limited variety and instances when the buffet wasn't refilled promptly.
Overall, the breakfast is characterized by its richness, variety and freshness, contributing significantly to a delightful stay at the hotel. The positive feedback on the breakfast heightens the culinary experience, complementing the beautiful ambiance and strongly enhancing the overall guest satisfaction.
Dinner
The evening dining atmosphere is complemented by beautifully presented dishes and romantic menus. Diners frequently commend the chef for his craftsmanship, noting that the food is lovingly prepared and comparable to upscale restaurants. The availability of a separate menu for children and later dinner times are additional perks that enhance the overall experience.
Nonetheless, a few criticisms emerge, such as occasional dissatisfaction with the variety and quality of some dishes and in some cases, portions being perceived as small. Some guests found certain dinners to be plain or not meeting the four-star expectations with issues like lukewarm side dishes or repetitive offerings over consecutive days. Despite these occasional complaints, the overarching sentiment emphasizes excellent, tasty and satisfying dinners that offer good value for money. The friendly and accommodating staff further elevate the dining experience, making it a noteworthy feature of the stay at this hotel.
Rooms
However, the condition of the furniture and the overall state of the rooms have drawn critical remarks. Guests have noted significant wear and tear, outdated decor and a few instances where rooms appeared run-down or did not match the online pictures. The absence of basic amenities like refrigerators and kettles in some rooms, coupled with issues such as noise and inadequate climate control, detract from the overall comfort.
Despite these drawbacks, the rooms are generally kept clean with hardworking cleaning staff, though some found the cleanliness standards inconsistent. The hotel offers charming and cozy rooms in a central location, which enhances its appeal. Guest experiences vary widely, making it essential to weigh the positives of spaciousness and cleanliness against the negatives of aging details and occasional maintenance issues.
Beds
However, some reviews point out drawbacks, such as thin pillows, the occasional discovery of hair on the bed and an infrequent change of sheets. A few guests experienced discomfort due to the softness of the mattresses with one review mentioning back pain. A third bed, usually a couch, is described as less comfortable. Despite these issues, the general consensus is that the hotel provides a pleasant and restful sleeping environment bolstered by clean and inviting bedding.
Cleanliness
Guests consistently note the hotel rooms as clean, tidy and typically Austrian with large, bright bathrooms often highlighted. Common areas and the hotel's exterior are also mentioned as being super clean and very well-maintained, contributing to a generally pleasant experience.
However, it's worth noting that some reviews highlight inconsistencies in the housekeeping service. There were instances where cleaning was described as average with some specific areas like the floor in the buffet area reported as sticky and bathrooms occasionally lacking in cleanliness. A few reviews also cited issues such as forgotten housekeeping service and outdated room conditions, while others felt cleanliness standards sometimes did not meet their expectations.
Overall, while the hotel excels in many areas of cleanliness, ensuring consistent housekeeping practices and addressing specific maintenance issues would further enhance guest satisfaction.
Staff
Despite a few reports of language barriers and instances of unhelpfulness or unresponsiveness, the general sentiment reflects a professional and courteous staff that manages to maintain a positive and accommodating demeanor even when faced with guest dissatisfaction. The bar staff also receives positive remarks for their attentiveness with a special mention for Marius, praised as an outstanding bartender.
While there were occasional comments about staff being overwhelmed, uncooperative or unfriendly, these are outweighed by the numerous praises for the team's friendly and informative approach. The housekeeping staff also earns specific praise for their excellent service, contributing to a well-maintained and clean environment. Overall, the staff's welcoming nature and efforts to assist guests enhance the overall experience at the hotel.
Wi-Fi
Spa
The spa offers up to four types of saunas, including an infrared cabin and steam bath, catering to various preferences and ensuring a well-rounded experience. The sauna area is particularly noted for its cleanliness and inviting atmosphere with some visitors describing it as beautiful, excellent and well-equipped. The spa area also features a dedicated relaxation area and a separate pool, both of which are lauded for their calming ambiance and exceptional upkeep.
Guests appreciate the value for money provided by the sauna landscape and the overall hygiene and maintenance standards of the wellness area. The combination of a modern spa design, aesthetically pleasing spaces and diverse facilities ensures an incredibly relaxing environment that enhances guests' overall experience at the hotel.
In addition to top-tier spa amenities, the friendly and attentive staff contribute to the welcoming atmosphere, ensuring that everything from the pool to the relaxation areas meets high standards of cleanliness and comfort. While a few reviewers mention minor points like the spa opening hours, the overwhelming consensus highlights the spa and wellness area as standout features of the hotel, providing a peaceful and satisfying retreat.
Pool
The pool is part of a larger wellness area that is much admired, featuring a range of amenities including three saunas and an infrared cabin. This combination offers a comprehensive spa experience that many find perfect, particularly for family visits. The facility includes both heated indoor and outdoor pools, which guests find very pleasant and relaxing.
While the cleanliness and well-kept condition of the pool are frequently highlighted, there are mixed reviews regarding the pool's temperature with some guests finding the water too cold. Nevertheless, the overall sentiment is strongly positive with many guests labeling the pool area as fantastic, wonderful and a definite highlight of their stay.
Parking
The availability of parking spaces seems to be a recurring issue. Guests frequently note that the number of parking spaces is insufficient, often requiring advanced reservation. Limited parking has sometimes forced guests to park further away, which can be inconvenient. There are mentions of tight fits and the need for better organization of parking areas.
On a positive note, parking is available at the hotel and it is possible to find free parking in other nearby areas. However, guests should plan ahead and consider the additional costs and potential scarcity of spaces during their stay.
Ski
Skiing enthusiasts will find the hotel's amenities particularly appealing. There is a dedicated ski depot, ski storage and ski boot drying room, all of which ensure a hassle-free experience. The presence of an on-site ski rental shop further adds to the convenience and the inclusion of a ski pass is an appreciated bonus. Guests also commend the practical services available, including a drying room for ski gear and nearby dining options on an open ski terrace, perfect for unwinding after a day on the slopes.
The hotel's overall location is frequently described as perfect for ski holidays with easy access to ski slopes and lifts. In summary, the 'Hotel Vier Jahreszeiten by VAYA inkl Zell am See-Kaprun Sommerkarte' stands out for its seamless integration of skiing facilities, making it an ideal choice for skiing enthusiasts looking for both convenience and comprehensive services.
4 Star
However, several reviews indicate that the facilities and services do not consistently meet four-star expectations. Common points of criticism include worn-out amenities and mediocre sanitation. The food quality also falls below what one might expect from a four-star establishment. While the hotel strives for high-quality amenities, there's a recurring sentiment that it fails to reach the four-star benchmark with some guests suggesting it aligns more closely with a three-star standard. The general consensus among the reviews is that while certain aspects of the hotel are commendable, significant improvements are needed for it to truly embody a four-star experience.
Heated Pool
Indoor Pool
Honeymoon
Luxury
However, some reviewers note that certain aspects of the property do not fully meet the expectations of a 4-star standard, pointing out that several facilities appear worn out or in need of urgent renovation. Despite these points, the hotel's luxury name and offerings like the luxury farm beverages and luxe room furnishings largely create an impression of elegance and high-end service.
Romantic
Yes, Hotel Vier Jahreszeiten by VAYA inkl Zell am See-Kaprun Sommerkarte has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool. For more information, read the answers to the Pool questionnaire
Yes, a spa is available at Hotel Vier Jahreszeiten by VAYA inkl Zell am See-Kaprun Sommerkarte.
Yes, Hotel Vier Jahreszeiten by VAYA inkl Zell am See-Kaprun Sommerkarte welcomes dogs.
Yes, parking facilities are available at Hotel Vier Jahreszeiten by VAYA inkl Zell am See-Kaprun Sommerkarte.
No, Hotel Vier Jahreszeiten by VAYA inkl Zell am See-Kaprun Sommerkarte doesn't have a gym.
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