Das Alpenhaus Kaprun inkl Zell am See-Kaprun Sommerkarte
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Summary of reviewsDas Alpenhaus Kaprun inkl Zell am See-Kaprun Sommerkarte receives glowing reviews across a variety of categories, making it a top choice for both relaxation and adventure in the Kaprun region.
The hotel's location is a standout feature, as it is centrally situated in the heart of Kaprun. Guests appreciate its proximity to ski lifts, hiking trails and other essential services, making it highly accessible for winter sports, hiking and cycling. The picturesque setting offers beautiful views of the mountains and glacier, further enhancing the guest experience. The inclusion of the Zell am See-Kaprun card, allowing access to various free activities and discounts, is another notable benefit.
Guests are consistently impressed with breakfast at the hotel, describing it as excellent with an extensive and varied buffet that includes fresh omelettes, delicious pastries and an assortment of options to cater to all tastes. The quality and freshness of the food are highly praised and the long breakfast hours add convenience.
Dinner at the hotel also receives high acclaim. Guests commend the excellent quality, presentation and variety of dishes with options catering to different dietary preferences, including meat, fish, vegetarian and vegan choices. Though some guests mention portion sizes and one-sided menu options, the overall sentiment is positive and the half-board option is highly recommended for its creative and delicious offerings.
The rooms at Das Alpenhaus Kaprun are noted for their spaciousness, modernity and comfort. Guests highlight the large windows and balconies that offer fantastic mountain views. Despite occasional lapses in cleaning services, the majority of reviews praise the clean, well-equipped rooms that contribute to a pleasant stay.
Cleanliness across the hotel, including the spa facilities, is generally excellent with regular mentions of well-maintained rooms and common areas. Some feedback does indicate minor inconsistencies in cleaning standards, but overall, the environment is praised for its cleanliness and orderliness.
The staff at the hotel receive consistent praise for their exceptional friendliness and professionalism. Many guests highlight the accommodating and helpful nature of the staff with special mentions for personalized attention and care. Occurrences of unfriendly behavior are rare and the staff's dedication to guest satisfaction enhances the welcoming atmosphere.
While the complimentary Wi-Fi is good in public areas, guests report inconsistent connectivity in the rooms with some experiencing weak or unreliable signals. This aspect leaves room for improvement to meet guest expectations fully.
The spa at Das Alpenhaus Kaprun is a major highlight, described as extensive and luxurious. It includes various saunas, steam baths and indoor pools, all maintained in excellent condition. Guests appreciate the clean, spacious facilities and the relaxing atmosphere, making the spa a favorite feature.
The gym also receives high praise for its modern, well-equipped facilities, providing everything needed for a comprehensive workout.
Swimming facilities, including both indoor and outdoor pools, are well-maintained, clean and spacious. The indoor pool, along with heated outdoor options, enhances the wellness experience, despite occasional comments about overcrowding and varied water temperatures.
Parking is available with options such as an underground garage, which, although tight and narrow for larger vehicles, provides a secure space. EV charging stations add convenience for electric vehicle owners.
In summary, Das Alpenhaus Kaprun inkl Zell am See-Kaprun Sommerkarte is highly regarded for its prime location, excellent dining, comfortable and well-maintained rooms, friendly staff and exceptional spa and recreational facilities, making it a popular choice for travelers.
Categories
The hotel's location is a standout feature, as it is centrally situated in the heart of Kaprun. Guests appreciate its proximity to ski lifts, hiking trails and other essential services, making it highly accessible for winter sports, hiking and cycling. The picturesque setting offers beautiful views of the mountains and glacier, further enhancing the guest experience. The inclusion of the Zell am See-Kaprun card, allowing access to various free activities and discounts, is another notable benefit.
Guests are consistently impressed with breakfast at the hotel, describing it as excellent with an extensive and varied buffet that includes fresh omelettes, delicious pastries and an assortment of options to cater to all tastes. The quality and freshness of the food are highly praised and the long breakfast hours add convenience.
Dinner at the hotel also receives high acclaim. Guests commend the excellent quality, presentation and variety of dishes with options catering to different dietary preferences, including meat, fish, vegetarian and vegan choices. Though some guests mention portion sizes and one-sided menu options, the overall sentiment is positive and the half-board option is highly recommended for its creative and delicious offerings.
The rooms at Das Alpenhaus Kaprun are noted for their spaciousness, modernity and comfort. Guests highlight the large windows and balconies that offer fantastic mountain views. Despite occasional lapses in cleaning services, the majority of reviews praise the clean, well-equipped rooms that contribute to a pleasant stay.
Cleanliness across the hotel, including the spa facilities, is generally excellent with regular mentions of well-maintained rooms and common areas. Some feedback does indicate minor inconsistencies in cleaning standards, but overall, the environment is praised for its cleanliness and orderliness.
The staff at the hotel receive consistent praise for their exceptional friendliness and professionalism. Many guests highlight the accommodating and helpful nature of the staff with special mentions for personalized attention and care. Occurrences of unfriendly behavior are rare and the staff's dedication to guest satisfaction enhances the welcoming atmosphere.
While the complimentary Wi-Fi is good in public areas, guests report inconsistent connectivity in the rooms with some experiencing weak or unreliable signals. This aspect leaves room for improvement to meet guest expectations fully.
The spa at Das Alpenhaus Kaprun is a major highlight, described as extensive and luxurious. It includes various saunas, steam baths and indoor pools, all maintained in excellent condition. Guests appreciate the clean, spacious facilities and the relaxing atmosphere, making the spa a favorite feature.
The gym also receives high praise for its modern, well-equipped facilities, providing everything needed for a comprehensive workout.
Swimming facilities, including both indoor and outdoor pools, are well-maintained, clean and spacious. The indoor pool, along with heated outdoor options, enhances the wellness experience, despite occasional comments about overcrowding and varied water temperatures.
Parking is available with options such as an underground garage, which, although tight and narrow for larger vehicles, provides a secure space. EV charging stations add convenience for electric vehicle owners.
In summary, Das Alpenhaus Kaprun inkl Zell am See-Kaprun Sommerkarte is highly regarded for its prime location, excellent dining, comfortable and well-maintained rooms, friendly staff and exceptional spa and recreational facilities, making it a popular choice for travelers.
Luxury Hotel
This luxury hotel in Kaprun features an extensive full-service spa with various saunas, steam baths, and indoor and outdoor pools. It also offers a 24-hour fitness center and individually decorated guestrooms, blending traditional Alpine ambiance with elegance.
Hotel near Golf Courses
Located in close proximity to the golf courses, this hotel offers spa facilities and a terrace, perfect for unwinding after a round of golf. The inclusion of the Zell am See-Kaprun Summercard provides additional benefits and access to local attractions.
Hotel near Ski Resorts
Close to the ski lifts and hiking trails, it is a prime choice for outdoor enthusiasts.
Hotel for Honeymoon
This hotel offers luxurious accommodations with stunning mountain views, a full-service spa, and gourmet dining options. It is conveniently located near ski lifts and hiking trails, making it a prime choice for outdoor enthusiasts. The hotel provides elegant rooms and exceptional comfort.
Hotel with Spa
The Alpenhaus Kaprun features a spacious 1000 m² spa and wellness area with a panoramic indoor pool and an outdoor pool with a sunbathing lawn. Guests can relax in six saunas and four relaxation rooms, and enjoy massages and body treatments. The wellness area offers unique views of the Kitzsteinhorn glacier and surrounding mountains.
Family Friendly Hotel
This hotel offers kid's meals and an outdoor pool. These amenities make it a suitable option for families looking for a comfortable and convenient stay.
Dog Friendly Hotel
This hotel welcomes dogs with open arms, offering amenities like dog blankets and bowls. Dogs are allowed in rooms/suites, the lobby, and on the terrace. The hotel's location in Zell am See-Kaprun provides ample space for dogs to move freely in natural surroundings.
Hotel with Parking
This hotel is centrally located in Kaprun. It offers a full-service spa and recreational amenities including an outdoor pool, an indoor pool, and a hot tub. Free self-parking is available onsite.
EV charging stations
Hotel with EV Charging Stations
Offers EV charging stations. The hotel provides a comfortable and convenient base for exploring Kaprun with facilities for EV owners.
4-Star Hotel
Located at the foot of the Kitzsteinhorn Mountain, this hotel features a spa area with indoor and outdoor pools. The Maiskogel Ski Lift is nearby, making it ideal for ski enthusiasts. It also includes the Zell am See-Kaprun Summer Card.
Hotel with Indoor Pool
The hotel boasts a large 1000 m ALPEN.VEDA.SPA area that includes both indoor and outdoor swimming pools, along with a whirlpool and various saunas, offering extensive wellness facilities.
Hotel Taking Steps Towards Sustainability
Romantic Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool Outdoor Pool
Business Hotel
Hotel with Gym
Hotel with Tennis Courts
Hotel with Outdoor Pool
Hotel with Heated Pool
About Das Alpenhaus Kaprun inkl Zell am See-Kaprun Sommerkarte
License: Registrierungsnummer gemäß § 9 Abs. 5 Salzburger Nächtigungsabgabengesetz: 50606-006712-2020 - Betriebsnummer/Objektcode: 6712
Guest Reviews
Location
The picturesque setting and beautiful views, including sights of the glacier and mountains, add to the hotel's allure. Guests appreciate the strategic location for exploring nearby attractions like Zell am See, which is not far from the hotel and multiple hiking and biking trails.
The hotel provides the Zell am See-Kaprun card, enabling guests to enjoy various free activities and discounts. This, combined with the central positioning, enhances the overall experience by making it easier to partake in local events and tourist spots.
Guests also highlight the convenience of the location for outdoor endeavors such as skiing, snowboarding, hiking and cycling. Additionally, the hotel's central position ensures that restaurants, shops and entertainment are all within easy reach.
Overall, Das Alpenhaus Kaprun is celebrated for its superbly central location, making it a perfect base for both relaxation and adventure in the Kaprun region.
Breakfast
Guests appreciate the quality and freshness of the food with many emphasizing that the breakfast is rich, balanced and varied. The morning service is also praised for being attentive and efficient, contributing to a pleasant dining experience. For those looking to enjoy a leisurely start to their day, the hotel offers long breakfast hours until 11:00 am, making it very guest-friendly.
The abundance and diversity of the breakfast selection seem to leave a lasting impression, as guests frequently mention the large and well-assorted buffet. In summary, the breakfast at Das Alpenhaus Kaprun not only satisfies but also impresses with its ample choices and exceptional quality, setting a high standard for hotel dining experiences.
Dinner
Diners can enjoy a richly cooked, varied and gourmet experience that caters to different dietary preferences, including meat, fish, vegetarian and vegan options. Despite some comments about portion sizes and one-sided menu options, the majority of guests report being highly satisfied with both the quality and diversity of the meals. Meals are described as delicious, creative and presented in a way that stands out.
Guests also appreciate the attentiveness to food allergies and the possibility of ordering bespoke dishes. With half-board options, there seems to be a plethora of choices that cover appetizing starters, tasty main courses and delectable desserts.
While there are a few comments mentioning that dinner did not always meet the expected standard, the overall sentiment leans heavily towards a positive dining experience. Many visitors highly recommend the half-board option for the consistently good food paired with excellent service.
In summary, the dinner at Das Alpenhaus Kaprun is noted for its excellent culinary journeys, diverse menus and the ability to cater to various tastes and dietary needs, cementing its reputation as a top-notch dining destination.
Rooms
Despite some concerns about occasional lapses in cleaning services and outdated decor in certain areas, most guests report that the accommodations are clean and tidy. The rooms are not only visually appealing and tastefully furnished, but also functionally designed with everything one might need readily available. Notably, the junior suites are particularly spacious and beautifully furnished.
Guests also appreciate the quietness and comfort of the rooms, finding them to be a perfect retreat after a day of exploring the beautiful surroundings. The addition of amenities like modern shower rooms, large bathtubs and separate toilets contribute positively to the guest experience. Overall, the rooms are described as clean, comfortable and an integral part of a delightful stay at this well-situated and beautifully maintained hotel.
Beds
However, there are notable concerns about bed comfort and cleanliness. Some guests found the mattresses too hard, while others mentioned issues with outdated pillows and mattresses. A significant number of reviewers reported back pain after their stay, attributing it to the hardness of the beds or the discomfort of the additional sofa beds. Cleanliness issues were also mentioned, including reports of dirty or smelly sheets and dog hair on the bedding.
Overall, while many guests have had a pleasant experience with the beds, there are areas that need attention to ensure a consistently comfortable stay for all visitors.
Cleanliness
However, some feedback indicates inconsistencies in cleaning standards. While the overall hotel environment is often praised for being clean and orderly, there are occasional reports of specific areas, such as bathrooms, not meeting expected cleanliness levels. Some guests encountered issues with dusty surfaces and inadequate vacuuming in their rooms. Moreover, there were a few disappointments regarding cleanliness in hallways and elevators. Despite these occasional lapses, the majority of reviews reflect a positive experience regarding the hotel's upkeep.
Additionally, the hotel's central location and excellent wellness amenities, including multiple saunas, add to the overall appeal, making it a favored choice for many visitors. The friendly staff and well-maintained facilities contribute to a generally pleasant and comfortable stay.
Staff
Occurrences of unfriendly or unprofessional behavior seem to be rare and do not represent the overall guest experience. Nevertheless, some guests reported grumpy receptionists and rude restaurant staff, suggesting occasional inconsistencies in service quality. Despite this, the majority of feedback underscores the staff's dedication to making guest stays pleasant through their warm greetings, efficient service and a readiness to fulfill special requests.
The friendly and courteous staff is frequently credited as a significant factor in guest satisfaction, contributing positively to the hotel’s ambiance and making it a recommended choice for visitors seeking a welcoming and supportive environment.
Wi-Fi
However, when it comes to the rooms, the Wi-Fi can be lacking. Reports indicate that the connection is often weak, unreliable and slow with some areas having no internet access at all. In some instances, guests found the Wi-Fi to be poor or completely unusable, stating that it barely works outside of the lobby area. Overall, while guests appreciated the complimentary Wi-Fi, they felt that improvement is necessary to ensure consistent and reliable internet access throughout the entire hotel.
Spa
The relaxation rooms provide ample comfort with plenty of sunbeds available. Although some reviews mention the wellness area can be somewhat crowded at times, the overall experience remains positive due to the quality of the amenities and professional staff. Guests appreciate the spa's cleanliness with particular commendation for the well-cleaned saunas and the overall upkeep of the facilities.
The presence of a well-equipped gym, whirlpool and varied sauna options add to the appeal. The spa's pleasant atmosphere and the availability of fresh towels contribute to a sense of indulgence and relaxation. With excellent ratings across the board, the spa area at Das Alpenhaus Kaprun proves to be a significant highlight for those seeking a rejuvenating escape.
Gym
Pool
The indoor pool is particularly noted for its cleanliness and suitable water temperature, inviting guests to swim a few laps. The outdoor pool also receives positive remarks, along with the heated pools that add to the comfort. Additionally, the hotel offers a pleasant whirlpool where guests can unwind, further enhancing the appeal of the overall pool area.
The wellness area, including the sauna, is highly regarded with many guests appreciating its excellent condition and decent size. The facilities are fully equipped, allowing for a complete relaxation experience. Despite a few mentions of the indoor pool being crowded and some mixed comments on water temperature, the overall feedback on the pool and wellness amenities remains exceptionally positive. The combination of great indoor and outdoor swimming options, along with the thorough cleanliness and spaciousness, makes Das Alpenhaus Kaprun a top choice for travelers seeking leisure and wellness.
Parking
EV charging stations
Family
Reviewers frequently praise the hotel as being ideal for family vacations with numerous amenities and facilities designed to engage kids. The hotel’s friendly and helpful staff contribute positively to this atmosphere, ensuring that both children and parents feel welcome and cared for. The presence of a Kaprun card enables families to partake in various local activities, adding to the overall appeal for energetic youngsters.
Additionally, the hotel’s close proximity to many family-centric activities and the excellent family area make it an optimal choice for those looking to explore the region with their kids. Activities and family centers nearby provide ample opportunities for fun and adventure, making every day a new experience.
Although teenagers mentioned they would appreciate larger meal portions, this seems to be a minor point amidst the positive feedback on the hotel's suitability for families. The existence of a child-free spa zone caters to parents seeking relaxation, while families can enjoy well-organized child-friendly bookings and amenities throughout their stay.
In essence, Das Alpenhaus Kaprun offers a joyful, accommodating and activity-rich environment, perfect for families seeking a fulfilling vacation in the Alps.
Ski
The ease of access to skiing is a standout feature with no need for a ski bus thanks to its adjacency to the slopes. It's ideally positioned for skiing and snowboarding and even for those interested in excursions to other ski areas like Kitzsteinhorn, the location serves as a convenient starting point.
Guests also appreciated practical amenities such as ski storage facilities and large ski boot rooms. The hotel's location—right in the middle of a tourist city but still providing fast connections to the ski areas—makes it perfect for both skiing convenience and enjoying local attractions.
Overall, the reviews emphasize that Das Alpenhaus Kaprun is a top choice for a ski trip due to its strategic location, walking distance access to ski lifts and supportive skiing infrastructure. Although there was a minor mention about the skier's snack falling short compared to the rest of the hotel's services, the focus remains on the excellent skiing experience provided.
4 Star
Business
Heated Pool
Outdoor Pool
Indoor Pool
Spa facilities also receive praise with guests enjoying the combination of the indoor pool and sauna area. The availability of both indoor and outdoor pools adds versatility and choice for relaxation. Safety and quality in the spa are assured with controls on depth and temperature and the presence of lifeguards.
However, some noted that the indoor pool can become crowded at times and size variations were mentioned with some describing it as smaller. Nonetheless, the overall sentiment towards the indoor pool is positive, highlighting its appeal as a pleasant and significant feature of the hotel's wellness offerings.
Luxury
The hotel’s high-end amenities and luxurious facilities, including a lovely spa, are often highlighted by guests. The combination of perfect facilities, attentive staff and high-quality food ensures a very satisfying and luxurious stay. Despite the general consensus of a luxurious experience, some minor details were noted as needing improvement to fully match the luxury standards expected. Overall, the modern luxury hotel offers a very nice atmosphere, promising a high-class and luxurious stay.
Romantic
Dog Friendly
However, some guests suggested improvements such as creating separate floors for dog-friendly rooms to avoid disturbing others who might prefer not to see pets in the hallways. Instances of dog hairs on bedding were also noted, indicating a need for meticulous cleanliness in shared spaces. Despite these minor concerns, the overall sentiment remains positive with many guests mentioning that their dogs enjoyed the stay as much as they did.
Yes, Das Alpenhaus Kaprun inkl Zell am See-Kaprun Sommerkarte has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Outdoor Pool.
Yes, a spa is available at Das Alpenhaus Kaprun inkl Zell am See-Kaprun Sommerkarte.
Yes, Das Alpenhaus Kaprun inkl Zell am See-Kaprun Sommerkarte welcomes dogs.
Yes, parking facilities are available at Das Alpenhaus Kaprun inkl Zell am See-Kaprun Sommerkarte.
Yes, Das Alpenhaus Kaprun inkl Zell am See-Kaprun Sommerkarte has a gym.
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