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Hotel Victoria by VAYA

Kaprun , Krapfstraße 6 (Show on Map)

8.0

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHotel Victoria by VAYA in Kaprun consistently receives high praise for its premium location at the foot of the Kitzsteinhorn. Guests delight in the hotel's convenient proximity to the town center, which is just a short walk away, negating the need for car travel. This location serves as an optimal base for skiing, hiking, and mountain biking, offering easy access to local attractions like the Kitzsteinhorn ski area and the Sigmund Thun Gorge. The serene surroundings provide a picturesque mountain retreat for both adventure seekers and those looking to unwind.

The hotel is celebrated for its breakfast offerings, which feature an expansive buffet catering to diverse dietary needs, ensuring a satisfying start to the day. The pleasant breakfast atmosphere enhances the overall experience, contributing to the guests' enjoyment during their stay. While dinner receives mixed reviews, the quality and variety of food often exceed expectations, with highlights including delicious waffles and an extensive drink selection.

Rooms at Hotel Victoria are praised for their modernity, comfort, and spaciousness, with many providing stunning views of glaciers or mountains from balconies. The beds are notably comfortable, contributing to restful accommodations. Despite minor issues with worn-out decor and occasional cleanliness concerns, the hotel generally provides clean, bright rooms equipped with air conditioning and bathtubs.

Cleanliness across the hotel, especially in the pool and sauna area, is largely well-maintained, thanks to a competent and friendly staff. The team is consistently described as exceptional, providing personalized and attentive service, which includes memorable touches such as birthday celebrations.

The spa area is generally well-received for its inviting wellness amenities, including an indoor pool, sauna, steam room, and Hamam. The new and tidy environment adds to the relaxation experience, despite some guests finding the space slightly small.

The indoor pool offers a pleasant experience with its clean and well-maintained facilities, operating from 8 AM to 9 PM. Although some find the water temperature cooler than expected, the pool's seamless design enhances relaxation.

Parking options include secure garage and open facilities with additional charges. Although some express concerns about tight spaces and fees, the availability of parking is appreciated.

Overall, Hotel Victoria by VAYA provides a wonderful combination of comfort, stunning location, and committed service, making it a favored choice for guests visiting the beautiful alpine region of Kaprun.
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Hotel near Golf Courses

Hotel Victoria is near Golf Club Zell am See-Kaprun. It is ideal for a combination of golf and nature holidays.

Hotel with Swimming Pool

This family-friendly hotel features both indoor and outdoor pools, along with wellness facilities. It is known for its warm hospitality and stunning mountain views.

Indoor Pool

Hotel with Indoor Pool

Guests can enjoy a heated indoor pool located within a spacious wellness area. The property has been recently renovated, offering modern and comfortable facilities for relaxation.

Hotel near Ski Resorts

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Hotel with Parking

Room Types

Superior Double Room This twin/double room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a balcony with garden views. The unit has 1 bed.

Junior Suite II The suite has 1 bedroom and 1 bathroom with a bath and free toiletries. The suite offers a wardrobe, a safe deposit box, a sofa, a flat-screen TV with satellite channels, as well as garden views. The unit has 3 beds.

Family Room This family room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a balcony with garden views. The unit has 2 beds.

Family Room Superior The spacious family room offers a wardrobe, a safe deposit box, a balcony with garden views as well as a private bathroom featuring a bath. The unit offers 3 beds.

Superior Room I Guests can make the most of a terrace and garden views. The unit has 2 beds.

About Hotel Victoria by VAYA

License: 50606-007328-2020

Guest Reviews

8.0

Very Good

Location

Nestled in the serene surroundings at the foot of the Kitzsteinhorn, Hotel Victoria by VAYA offers a prime location for visitors eager to explore Kaprun and its stunning natural attractions. Guests rave about the hotel's proximity to the center of Kaprun, with the convenience of having the town within walking distance and no need for a car during their stay. It's an ideal base for skiing, hiking, and mountain biking, with easy access to the Kitzsteinhorn ski area and the nearby Sigmund Thun Gorge.

The tranquil setting provides a peaceful retreat with picturesque mountain views, making it an excellent choice for those seeking both adventure and relaxation. A nearby bus stop facilitates day trips and hikes, further enhancing its appeal for outdoor enthusiasts. Despite its quiet location, guests appreciate being close to various attractions and amenities, making it a great starting point for exploring the region. The hotel's clean accommodations, convenient access to the ski bus, and delightful dining options round off a satisfying experience in this beautiful alpine area.

Breakfast

Hotel Victoria by VAYA has garnered considerable praise for its breakfast offerings. Guests describe the morning meal as a delightful experience marked by a rich variety of options that cater to diverse dietary needs, including gluten and cheese-free selections prepared with care by the chef. The breakfast buffet features an expansive array of delicious and tasty food items, ensuring there is something for everyone. The breakfast experience is complemented by a pleasant atmosphere, contributing to the overall enjoyment of guests during their stay.

Visitors frequently highlight the high standards maintained in the breakfast menu, noting its comprehensive and extensive nature. The buffet includes everything one could wish for, making it a fulfilling start to the day whether guests are enjoying an all-inclusive package or simply the morning offerings. Some guests mention that breakfast service could start slightly earlier than 7:30 AM to better accommodate early risers, but overall, the breakfast at Hotel Victoria is consistently described as great, super, and awesome—demonstrating the hotel’s commitment to providing a satisfying culinary experience.

Dinner

Hotel Victoria by VAYA provides a mixed dining experience according to guest reviews. Many guests praise the hotel for offering delicious and excellent food, with dinners often described as tasty and varied. Breakfast, like dinner, receives high marks, with reviewers noting a wide selection and the overall quality exceeding expectations. Guests enjoying the all-inclusive option appreciate the good variety and availability of drinks. The waffles are a particular highlight, adding a sweet touch to their dining experience.

However, not all aspects of the dining experience are uniformly positive. Some diners find the buffet presentation unappealing, noting that food is sometimes served cold. A few describe the atmosphere of the buffet dinners as resembling a cafeteria or company canteen. While the selection is vast, the composition of meals occasionally leaves room for improvement. Options available through the all-inclusive service are not always well-received, suggesting inconsistency in the overall dining quality.

Despite these occasional drawbacks, the varied and replenished food selection ensures that guests can find something to their taste, making dining at Hotel Victoria a predominantly satisfying aspect of their stay.

Rooms

Hotel Victoria by VAYA offers guests a mixed experience when it comes to room quality, yet there are notable positives that stand out. The rooms are widely praised for their modernity, comfort, and size, often being described as spacious, with many offering pleasant interiors. Guests frequently find the beds to be exceptionally comfortable, enhancing the overall restful atmosphere of the accommodations. A significant highlight is the scenic views, with some rooms offering stunning vistas of the surrounding glaciers or mountains, particularly from those with balconies, adding to the serene ambience.

Technically, the rooms are in good condition, with proper facilities including air conditioning and bathtubs in several rooms. Cleanliness is generally satisfactory, with most guests noting that the rooms are clean and bright. However, some reviews indicate that the cleanliness could be improved.

Despite the positive aspects, there are some downsides. Certain furniture and decor elements appear worn out or outdated, and in some cases, rooms are showing signs of wear and tear, such as stained carpets and walls or slight damage from past water issues. Some bathrooms, although large, have small showers, which can be inconvenient.

Overall, while the rooms at Hotel Victoria by VAYA generally ensure a comfortable stay with ample space and breathtaking views, there is room for improvement in decor updates and detail cleaning to match the picturesque setting with equally pristine accommodations.

Beds

Hotel Victoria by VAYA receives positive remarks for the comfort of its beds, frequently described as comfortable and nice, with good-quality mattresses contributing to a restful sleep. Guests often highlight the excellent condition of the beds, although some note that the mattresses are in two pieces, which may be a consideration for some visitors. While most reviews applaud the comfort of the beds, one suggests that they might be too hard and short for taller guests. Overall, the beds contribute significantly to the appeal of the standard-sized rooms, which sometimes feature a terrace with seating, adding to the hotel’s charm despite any minor inconveniences such as additional charges for parking.

Cleanliness

Hotel Victoria by VAYA receives a variety of comments regarding its cleanliness, with many guests praising the high standards maintained in different areas of the hotel. The hotel is frequently described as very clean, neat, and tidy, with specific commendations for the cleanliness of the pool and sauna area, as well as the kitchen. Guests appreciate the friendly and competent staff who contribute to a welcoming and well-maintained environment. The cleanliness extends to the bathrooms, which are noted for being so pristine despite some being small and poorly designed. While some visitors point out issues like dirty rooms, shabby furniture, and mold, many others find the overall cleanliness satisfactory and are pleased with the effort made by the hotel to maintain a clean space. Despite varying opinions on room conditions, the hotel's strategic location near the Kaprun River and its clean, well-equipped facilities seem to enhance the guest experience.

Staff

Hotel Victoria by VAYA garners praise for its exceptional staff, who are consistently described as friendly, attentive, and accommodating. Guests frequently highlight the professionalism of the lobby team and the helpful nature of the reception staff. A notable experience includes personalized service, such as a birthday celebration with a decorated table and cake, showcasing the staff’s dedication to guest satisfaction. The team is commended for their politeness and kindness, making every interaction pleasant. Overall, the staff at Hotel Victoria by VAYA go above and beyond to ensure a welcoming and enjoyable stay for all guests.

Spa

The spa at Hotel Victoria by VAYA generally receives positive feedback for its amenities and atmosphere. Guests frequently mention the wellness area's attractive features, including a new, tidy environment with an indoor pool, sauna, steam room, and a Hamam. It's often described as a great place for relaxation, with a very nice and beautiful setup appreciated by many. However, there are mixed opinions, as some guests find the spa area to be small and uninviting, suggesting that experiences may vary. Overall, the spa offers a comprehensive set of facilities that are usually well-maintained and appealing to visitors.

Pool

The pool at Hotel Victoria by VAYA offers guests a generally pleasant experience with its brand new indoor facilities. Operating hours from 8 AM to 9 PM allow ample time for enjoyment. The pool area, which is clean and well-maintained, features a seamless design with no separation from the sauna, enhancing the relaxation atmosphere. Guests can enjoy pleasantly warm water, contributing to an overall soothing experience, despite some finding the water a bit cool at times. While some imagery may make the pool appear more impressive than it is, the facility is nonetheless well-received, adding value to the guest experience. Though there have been periods of unavailability due to renovations, the improvements promise to enhance future stays.

Parking

Hotel Victoria by VAYA offers both garage and open parking facilities on-site, providing convenient options for guests traveling by car. While the parking is secure, guests should be aware of the additional charges associated, with fees ranging between €5 and €8 per day. Despite the slightly tight parking spaces, the availability of paid parking ensures guests have a place for their vehicles during their stay. Some guests have noted a discrepancy between the cost and the type of parking provided but overall appreciate the presence of parking facilities at the hotel.

Yes, Hotel Victoria by VAYA has pool(s) that belong to one or more of the following categories: Indoor Pool.

Yes, a spa is available at Hotel Victoria by VAYA.

Yes, Hotel Victoria by VAYA welcomes dogs.

Yes, parking facilities are available at Hotel Victoria by VAYA.

No, Hotel Victoria by VAYA doesn't have a gym.

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