Aarunya Nature Resort - Kandy is a beautiful boutique style resort nestled high up in the treetops of a mountaintop rainforest, offering exceptional views of the tropical nature that surrounds it. The sky villas are luxurious and unique with breathtaking views and interior design and the Jacuzzi is a wonderful addition that guests love. The staff is warm, welcoming and helpful with a particular shout out to Mr. Alec, who was described as the best. Guests were impressed by the friendliness and helpfulness of the staff, who went above and beyond to make their stay enjoyable. The food offering, cleanliness and attention to detail were also commended. Although there were a few negative experiences from guests, overall, Aarunya Nature Resort - Kandy provides a wonderful escape from reality. If you're looking for a peaceful retreat in Sri Lanka with friendly staff who will take care of your every need, Aarunya Nature Resort - Kandy is the perfect place for you!
The Kings Pavilion Luxury Hotel is consistently praised for its world-class staff who provide exceptional service with care and attention to detail. Guests describe the staff as dedicated, friendly and professional, acting as national ambassadors and providing helpful guidance and recommendations. The hospitality and warmth of the staff make for an exceptional vacation experience with international guests noting their quick aid to any request and even providing complimentary birthday cakes with candles. Overall, the staff at the Kings Pavilion Luxury Hotel go above and beyond for their guests.
Grand Serendib Hotel in Kandy is widely praised for its serene location, nestled on a tranquil hillside offering breathtaking panoramic vistas of the vibrant cityscape, surrounding mountains, and Kandy Lake. Guests appreciate its proximity to major attractions and convenient access to local sights, noting the ease of exploration combined with the retreat-like atmosphere.
Breakfast at the hotel stands out as a highlight, offering a diverse buffet that caters to both local and international tastes. The setting of the breakfast area, complete with stunning views, enhances the dining experience, while friendly and attentive staff contribute positively to the morning ambiance.
Dinner experiences are generally well-received, with the hotel providing a mix of buffet and à la carte options. Gala dinners and specific dishes such as curry and crab curry receive special commendation for their quality and flavorful offerings. The welcoming staff and scenic dining settings, including terrace and rooftop options, add to the dinners' appeal, though there are occasional mentions of dish quality not matching presentation.
Rooms at Grand Serendib Hotel are a focal point of guest satisfaction, praised for their spaciousness, cleanliness, and elegant modern decor. Balconies offer captivating views, contributing to a comfortable and luxurious stay, with special mention of the comfortable beds aiding restful sleep. The hotel’s high standards of cleanliness are consistently highlighted, contributing to an inviting and serene retreat.
The hotel staff are recognized for their exceptional service, consistently going above and beyond to meet guest needs and create a welcoming atmosphere. This hospitality extends to all areas of the hotel, enhancing the overall visitor experience with warmth and professionalism.
Free parking facilities are appreciated for their convenience, and the hotel’s organization of transport logistics adds to a hassle-free stay. While family suites provide ample space and comfort, the family-friendly environment is enriched by the staff's attentiveness, making it a captivating choice for families seeking a relaxing and exploratory vacation.
While the infinity pool offers stunning views and relaxation, critiques about its small size and cold water are noted, yet these do not diminish its overall appeal as a delightful feature. The hotel excels in creating memorable experiences, with only a few areas for improvement such as WiFi connectivity.
Overall, Grand Serendib Hotel's combination of stunning views, excellent amenities, and stellar service create a highly recommended destination for travelers seeking beauty, tranquility, and a touch of exploration in Kandy.
The Flame Tree Estate & Hotel is a hidden gem nestled in the heart of the Sri Lankan jungle, just a short drive from Kandy. This beautifully restored colonial villa offers a tranquil retreat amid stunning natural vistas, providing guests with breathtaking views of the surrounding lush landscapes and breathtaking sunsets. The secluded, serene environment creates an ideal setting for relaxation and exploration while remaining conveniently connected to nearby attractions.
Guests repeatedly praise the exquisite accommodation, highlighting the villa's refined opulence, stylish decor, and luxurious charm, which contribute to a relaxed and intimate atmosphere. With accommodations that cater to a maximum of ten guests, the estate ensures personalized attention and a serene setting for everyone. The charming rooms, featuring incredibly comfortable beds and stunning details, offer a dreamy escape, complemented by immaculate cleanliness and tasteful decorations.
The culinary experience at The Flame Tree Estate & Hotel is a constant source of admiration. Breakfasts are celebrated for their abundance, quality, and variety, with guests enjoying homemade specialties like cinnamon rolls and pineapple jam. The dinner menu offers a gourmet journey, impressing with its high quality and variety, often praised for its top-tier restaurant quality. Dining on the terrace by the pool enhances the experience, providing an unforgettable backdrop.
The infinity pool is a standout feature, perfectly positioned to offer exceptional panoramic views of the jungle, hills, and palm groves. It becomes a magical setting at sunset, providing the perfect enclave for relaxation and enjoying the beauty of nature.
The hotel's exceptional hospitality is delivered by a dedicated and warm staff. Staff members such as David, Angelo, and Kasun, along with the owners, are recognized for their friendliness and professionalism, ensuring that every guest feels welcomed and valued. Their genuine care and enthusiasm for fulfilling guest requests create an inviting and supportive atmosphere.
In sum, The Flame Tree Estate & Hotel captures a harmonious blend of luxury, comfort, and peace. Every aspect of this paradise-like retreat, from its luxurious accommodations and remarkable culinary experiences to its dedicated staff and stunning natural surroundings, ensures an exceptional stay that leaves a lasting impression.
Nestled high in the hills above Kandy, The Summit offers a captivating retreat that embodies luxury, tranquility, and exceptional hospitality. Guests frequently highlight the breathtaking panoramic views of the city and surrounding mountains, which can be admired from various vantage points throughout the hotel, including private terraces and spacious rooms featuring large glass windows.
The accommodations at The Summit are described as a luxurious haven, with modern, tastefully decorated rooms that offer both comfort and functionality. The beds, in particular, are celebrated for their exceptional comfort, providing a restful sleep experience that complements the serene ambiance of the hotel. The attention to cleanliness and detail is evident throughout the property, enhancing the overall sense of luxury and comfort.
Culinary excellence is another standout feature of The Summit, with both breakfast and dinner receiving high praise for their quality and variety. Guests enjoy a blend of local and international cuisine, expertly prepared and beautifully presented, whether in a romantic rooftop setting or their own room. The staff's warm hospitality and attentiveness enhance the dining experience, leaving a lasting impression on visitors.
While the hotel's Wi-Fi connectivity has room for improvement, The Summit more than compensates with its outstanding service, luxurious offerings, and the unforgettable beauty of its location. Despite its remote setting, the hotel remains conveniently accessible to Kandy with onsite transport options, making it an ideal choice for travelers seeking both seclusion and convenience.
Overall, The Summit in Kandy emerges as a beacon of luxurious comfort and extraordinary hospitality, promising an unforgettable stay in a stunning mountain retreat. Through its blend of opulence, eco-consciousness, and remarkable service, The Summit delivers a memorable and captivating experience, often described by guests as one of the best in Sri Lanka.
Ru Boutique, nestled alongside the picturesque Kandy Lake, is a haven of comfort and modern charm that garners high praise from its guests. Its prime location offers easy access to Kandy's vibrant city center and major attractions, such as the Temple of the Sacred Tooth Relic, while providing a tranquil setting perfect for a serene stroll by the lake. Despite occasional noise from nearby traffic, the superb location and welcoming staff create a memorable experience at the heart of Kandy.
The boutique is celebrated for its exceptional dining experiences, particularly its breakfast. Guests relish the diverse menu of authentic Sri Lankan dishes served in a stunning garden setting with lake views. While some found the menu slightly limited for a 5-star establishment, the quality and value impressively stand out. The dinner offerings also receive high marks, with both international and local cuisines delighting diners. The staff's willingness to accommodate special requests ensures a satisfying culinary journey.
Ru Boutique excels in offering comfort and luxury through its spacious and elegantly furnished rooms. Many visitors appreciate complimentary room upgrades, with rooms often described as large, clean, and beautifully decorated. The strategic location provides convenient access to local restaurants and attractions, enhancing the overall experience.
Cleanliness at Ru Boutique is often praised, with the hotel providing a stylish and inviting environment. Rooms are spacious and clean, though a few guests note occasional lapses in some areas. Despite this, the staff's attention to detail and the superb maintenance of common areas create a positive impression of cleanliness and comfort.
The boutique's staff is noted for their exceptional warmth and friendliness, consistently going the extra mile to accommodate guests' needs. Their professionalism and genuine care significantly contribute to the positive guest experience, leaving a lasting impression on visitors.
While the pool is described as cozy and adequate for a quick dip, its small size and inconsistent maintenance may be a consideration for those prioritizing a pool experience. Nonetheless, the hotel’s luxury is evident in its opulently decorated rooms and comfortable bedding, offering a truly luxurious stay.
Overall, Ru Boutique delivers a memorable and delightful experience with its enchanting location, exceptional dining, and luxurious accommodations, making it a highly recommended choice for travelers seeking a memorable stay in Kandy.
Situated in a prime location overlooking Kandy Lake and the Temple of the Tooth, The Trees, Kandy stands out for its stunning vantage point and convenient access to city attractions. Guests frequently praise the breathtaking views of the palace, lake and mountains and the rooftop swimming pool enhances the overall appeal by providing a luxurious spot to take in the scenery. Despite occasional reliance on tuk-tuks due to the hotel's elevated position, its proximity to restaurants, city squares and other amenities ensures convenience for guests.
The hotel's breakfast is widely lauded for its variety and quality, featuring both Western and Sri Lankan options, though some guests noted limited choices and occasional issues with availability. The dinner service, especially rooftop and poolside BBQ buffets, received numerous positive mentions with guests appreciating the diverse and delicious options, including pizzas and local cuisine.
Guests find the rooms spacious, modern and well-maintained with beautiful balconies offering stunning views. The family suites cater well to larger groups and the calming wood aesthetic adds to the serene atmosphere. Cleanliness is a standout feature with meticulous maintenance and well-appointed facilities frequently noted.
The staff have won high marks for their friendliness, attentiveness and helpfulness, though a few guests noted occasional inexperience among restaurant staff. Overall, the service is generally perceived as exceptional, contributing to a memorable stay.
The rooftop infinity pool receives high praise for its magnificent views and excellent design, despite not being heated. The hotel is also noted for its family-friendly atmosphere with spacious family suites and accommodating staff making it an ideal choice for families, though the rooftop terrace and breakfast options may pose minor challenges for those with young children.
In summary, The Trees, Kandy offers a blend of scenic beauty, modern comfort and excellent service, making it an attractive choice for travelers exploring Kandy.