The Trees, Kandy
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Summary of reviewsSituated in a prime location overlooking Kandy Lake and the Temple of the Tooth, The Trees, Kandy stands out for its stunning vantage point and convenient access to city attractions. Guests frequently praise the breathtaking views of the palace, lake and mountains and the rooftop swimming pool enhances the overall appeal by providing a luxurious spot to take in the scenery. Despite occasional reliance on tuk-tuks due to the hotel's elevated position, its proximity to restaurants, city squares and other amenities ensures convenience for guests.
The hotel's breakfast is widely lauded for its variety and quality, featuring both Western and Sri Lankan options, though some guests noted limited choices and occasional issues with availability. The dinner service, especially rooftop and poolside BBQ buffets, received numerous positive mentions with guests appreciating the diverse and delicious options, including pizzas and local cuisine.
Guests find the rooms spacious, modern and well-maintained with beautiful balconies offering stunning views. The family suites cater well to larger groups and the calming wood aesthetic adds to the serene atmosphere. Cleanliness is a standout feature with meticulous maintenance and well-appointed facilities frequently noted.
The staff have won high marks for their friendliness, attentiveness and helpfulness, though a few guests noted occasional inexperience among restaurant staff. Overall, the service is generally perceived as exceptional, contributing to a memorable stay.
The rooftop infinity pool receives high praise for its magnificent views and excellent design, despite not being heated. The hotel is also noted for its family-friendly atmosphere with spacious family suites and accommodating staff making it an ideal choice for families, though the rooftop terrace and breakfast options may pose minor challenges for those with young children.
In summary, The Trees, Kandy offers a blend of scenic beauty, modern comfort and excellent service, making it an attractive choice for travelers exploring Kandy.
Categories
The hotel's breakfast is widely lauded for its variety and quality, featuring both Western and Sri Lankan options, though some guests noted limited choices and occasional issues with availability. The dinner service, especially rooftop and poolside BBQ buffets, received numerous positive mentions with guests appreciating the diverse and delicious options, including pizzas and local cuisine.
Guests find the rooms spacious, modern and well-maintained with beautiful balconies offering stunning views. The family suites cater well to larger groups and the calming wood aesthetic adds to the serene atmosphere. Cleanliness is a standout feature with meticulous maintenance and well-appointed facilities frequently noted.
The staff have won high marks for their friendliness, attentiveness and helpfulness, though a few guests noted occasional inexperience among restaurant staff. Overall, the service is generally perceived as exceptional, contributing to a memorable stay.
The rooftop infinity pool receives high praise for its magnificent views and excellent design, despite not being heated. The hotel is also noted for its family-friendly atmosphere with spacious family suites and accommodating staff making it an ideal choice for families, though the rooftop terrace and breakfast options may pose minor challenges for those with young children.
In summary, The Trees, Kandy offers a blend of scenic beauty, modern comfort and excellent service, making it an attractive choice for travelers exploring Kandy.
Small Hotel
The Trees offers comfortable accommodations and a tranquil setting. Its convenient location and serene ambiance make it a great choice for a relaxing and enjoyable stay.
Hotel with Outdoor Pool
This hotel offers a 5-star experience with a rooftop swimming pool providing stunning views, a sun terrace, and a restaurant. Guests have praised the beautiful rooftop pool and the view over Kandy Lake.
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Outdoor Pool
Hotel with Parking
Accessible Hotel
5-Star Hotel
Guest Reviews
Situated in a prime location, The Trees, Kandy, offers guests a stunning vantage point over Kandy Lake and the Temple of the Tooth. Its central position allows for easy access to the city's attractions with many points of interest just a short walk away. Guests can reach the city center and the lakeside path in just 10 minutes by foot and the hotel's elevated position on a hill provides breathtaking views of the surrounding area.
The views from the hotel are praised frequently with many highlighting the magnificent and unparalleled panoramas of the palace, lake and mountains. This beautiful location coupled with a short stroll to key sites makes it a handy choice for visitors exploring Kandy. The rooftop swimming pool, overlooking the lake, adds to the hotel's appeal, offering a perfect blend of convenience and luxury.
Despite its elevation, which sometimes necessitates tuk-tuks for travel, the hotel's proximity to restaurants, the city square and other hotels ensures that guests have everything they need within reach. The hotel itself is described as beautiful and brand new with elegant design and soft, comfortable beds. With service, staff and food also receiving high marks, The Trees, Kandy, emerges as an excellent choice for travelers seeking both convenience and scenic beauty during their stay in Sri Lanka.
The breakfast experience at 'The Trees, Kandy' generally receives high praise from guests. Many highlight the quality of the breakfast as good, freshly prepared and exceptional. Guests frequently commend the variety available, mentioning both Western and Sri Lankan options, as well as an extensive and diverse buffet. Specific items like French toast with maple syrup receive notable praise.
On the positive side, breakfasts are described as delicious, hot, fresh and sufficient with some guests referring to it as the best breakfast they have had. The cleanliness and comfort of the dining area also enhance the overall experience.
Nevertheless, a few guests express concerns about the options being limited or not variable and some find the pricing of breakfast and additional charges, such as for bottled water, to be unusual. Instances where food was consumed by 9:15 despite breakfast being served until 10:00 am were also noted. A fraction of the reviews mention that the breakfast did not meet their expectations completely, describing it as a disaster.
Overall, while there are a few areas for improvement, the breakfast at 'The Trees, Kandy' is widely enjoyed for its variety, quality and flavor.
The Trees, Kandy offers a diverse array of dining experiences, often receiving positive feedback from guests. The dinner service, in particular, is frequently praised with many highlighting the quality of the food. Guests have enjoyed the delicious dinner buffets on the rooftop and the poolside BBQ buffets. The Vito Wood Fired Pizza and local kitchen offerings are often mentioned as exceptional. Some rooms provide specific dining options according to the room booklet, enhancing convenience and personalized service.
While most reviews commend the dinner as amazing, delicious and well-served by attentive staff, some minor drawbacks are noted. The ambiance of the restaurant and the temperature of the food at times fall short of expectations and the dining experience can occasionally be interrupted by several people waiting for food. Limited dining options for breakfast and dinner are occasionally mentioned and some guests found the restaurant not up to standard. There is also no possibility to eat outside, which might be a limitation for some diners.
However, the overall sentiment remains positive with many guests appreciating the good food, international cuisine and the attentive service that made their dinner experience enjoyable.
The hotel, 'The Trees, Kandy,' has garnered positive feedback for its rooms, often highlighted for their spaciousness and modern design. Guests appreciate the super clean, well-maintained environment of the rooms and remark on their comfort and simplicity. The large, well-appointed rooms sometimes lack a minibar but are equipped adequately otherwise. The balconies, frequently described as beautiful and nicely furnished, offer stunning views of the lake and pool, enhancing the overall experience.
The family suite stands out as particularly spacious, catering well to larger groups or families. The rooms are designed with a calming wood aesthetic, contributing to the serene atmosphere that guests have enjoyed. Though some furnishings were still missing, the overall décor is tasteful and the modern amenities meet guests' needs.
Guests also note the consistent efforts of cleaning staff in maintaining hygiene standards, which has been well-received. The newness of the hotel adds to its appeal, embodying a blend of comfort, modernity and aesthetic appeal in a prime location. Overall, 'The Trees, Kandy' offers fantastic, spacious and comfortable rooms that have left a positive impression on its visitors.
The Trees, Kandy stands out for its exceptional cleanliness with guest reviews consistently highlighting the spotless condition of the hotel. Visitors frequently describe the establishment as very clean, super clean and meticulously maintained. The bathrooms and rooms are especially noted for their cleanliness, contributing to a comfortable stay. The hotel’s modern design and new facilities further enhance its appeal with everything described as well-appointed and pristine. The cleaning staff also receive high praise for their efforts in keeping the rooms immaculate. Additionally, guests appreciate the comfortable beds, pillows and duvets, which enhance the overall experience. Despite one remark about dirt and dust, the overwhelming consensus is that The Trees maintains a high standard of cleanliness, aligning with the expectations of guests looking for a beautiful, well-kept hotel in Kandy.
The staff at The Trees, Kandy has garnered much praise from guests, highlighting their friendliness, helpfulness and attentiveness. Many reviews describe the staff as very friendly, welcoming and kind, often going above and beyond to ensure a pleasant stay. The team is noted for being extremely helpful and attentive with several members speaking English fluently, which adds to the convenience for international travelers.
Guests frequently mention the exceptional service provided by the staff, including their ability to take care of guests' needs and promptly address any concerns. The restaurant manager, in particular, has been singled out for being notably helpful, enhancing the dining experience.
While most reviews are overwhelmingly positive, a few guests did mention areas for improvement. Some felt that certain staff members, particularly in the restaurant, seemed inexperienced or somewhat clueless, occasionally leading to service hiccups. Additionally, a couple of reviews pointed out that some employees appeared rigid or inattentive during certain interactions.
Overall, the consensus is that the staff at The Trees, Kandy is fantastic, flexible and professional, contributing significantly to a memorable and enjoyable stay for their guests.
Visitors to 'The Trees, Kandy' consistently praise its rooftop pool, highlighting it as a standout feature of the hotel. The pool, often referred to as an infinity pool, offers breathtaking views of Kandy Lake, providing guests with an elevated and visually stunning experience. Many reviews describe the pool as magnificent, fabulous and beautiful, enhancing the allure of the rooftop terrace where it is located. Diners can also enjoy their meals while taking in the panoramic scenery. While the pool is noted for its spectacular setting and excellent design, it is not heated, a minor point in an otherwise overwhelmingly positive feedback regarding this remarkable feature.
The Trees, Kandy comes highly recommended for families seeking a child-friendly retreat. Families with pets will particularly love this place and the spacious family suites are a notable benefit. Highlighting its family-friendly atmosphere, the hotel offers good location and ample space, making it great for family stays. The staff are friendly and accommodating, enhancing the family experience. However, it is important to note some concerns: the rooftop terrace may pose child safety issues and breakfast options may not be appealing to young children. Despite these few drawbacks, The Trees, Kandy remains a good choice for families looking for a comfortable and accommodating stay.
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Location
The views from the hotel are praised frequently with many highlighting the magnificent and unparalleled panoramas of the palace, lake and mountains. This beautiful location coupled with a short stroll to key sites makes it a handy choice for visitors exploring Kandy. The rooftop swimming pool, overlooking the lake, adds to the hotel's appeal, offering a perfect blend of convenience and luxury.
Despite its elevation, which sometimes necessitates tuk-tuks for travel, the hotel's proximity to restaurants, the city square and other hotels ensures that guests have everything they need within reach. The hotel itself is described as beautiful and brand new with elegant design and soft, comfortable beds. With service, staff and food also receiving high marks, The Trees, Kandy, emerges as an excellent choice for travelers seeking both convenience and scenic beauty during their stay in Sri Lanka.
Breakfast
On the positive side, breakfasts are described as delicious, hot, fresh and sufficient with some guests referring to it as the best breakfast they have had. The cleanliness and comfort of the dining area also enhance the overall experience.
Nevertheless, a few guests express concerns about the options being limited or not variable and some find the pricing of breakfast and additional charges, such as for bottled water, to be unusual. Instances where food was consumed by 9:15 despite breakfast being served until 10:00 am were also noted. A fraction of the reviews mention that the breakfast did not meet their expectations completely, describing it as a disaster.
Overall, while there are a few areas for improvement, the breakfast at 'The Trees, Kandy' is widely enjoyed for its variety, quality and flavor.
Dinner
While most reviews commend the dinner as amazing, delicious and well-served by attentive staff, some minor drawbacks are noted. The ambiance of the restaurant and the temperature of the food at times fall short of expectations and the dining experience can occasionally be interrupted by several people waiting for food. Limited dining options for breakfast and dinner are occasionally mentioned and some guests found the restaurant not up to standard. There is also no possibility to eat outside, which might be a limitation for some diners.
However, the overall sentiment remains positive with many guests appreciating the good food, international cuisine and the attentive service that made their dinner experience enjoyable.
Rooms
The family suite stands out as particularly spacious, catering well to larger groups or families. The rooms are designed with a calming wood aesthetic, contributing to the serene atmosphere that guests have enjoyed. Though some furnishings were still missing, the overall décor is tasteful and the modern amenities meet guests' needs.
Guests also note the consistent efforts of cleaning staff in maintaining hygiene standards, which has been well-received. The newness of the hotel adds to its appeal, embodying a blend of comfort, modernity and aesthetic appeal in a prime location. Overall, 'The Trees, Kandy' offers fantastic, spacious and comfortable rooms that have left a positive impression on its visitors.
Cleanliness
Staff
Guests frequently mention the exceptional service provided by the staff, including their ability to take care of guests' needs and promptly address any concerns. The restaurant manager, in particular, has been singled out for being notably helpful, enhancing the dining experience.
While most reviews are overwhelmingly positive, a few guests did mention areas for improvement. Some felt that certain staff members, particularly in the restaurant, seemed inexperienced or somewhat clueless, occasionally leading to service hiccups. Additionally, a couple of reviews pointed out that some employees appeared rigid or inattentive during certain interactions.
Overall, the consensus is that the staff at The Trees, Kandy is fantastic, flexible and professional, contributing significantly to a memorable and enjoyable stay for their guests.
Pool
Family
Yes, The Trees, Kandy has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at The Trees, Kandy.
No, The Trees, Kandy doesn't allow dogs.
Yes, parking facilities are available at The Trees, Kandy.
No, The Trees, Kandy doesn't have a gym.
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