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Summary of reviewsTEMU PRIMULA is a favored destination nestled near alluring beaches and cultural landmarks, making it ideally situated for visitors planning excursions to the beautiful Perhentian Islands. Positioned conveniently near the Kuala Besut Jetty, ferry terminal and various dining options, it offers guests easy access to local attractions like Bukit Keluang and Pantai Air Tawar while providing a serene beachside retreat.
The rooms at TEMU PRIMULA stand out for their spaciousness, cleanliness and comfort. Many feature balconies with scenic views, adding to the overall appeal. Guests often mention the efficient air conditioning and soft, comfy beds, ensuring a restful stay. The friendly and accommodating staff further enhance the positive experience, earning numerous commendations for their attentiveness and assistance.
While the breakfast receives mixed reviews with some guests appreciating the taste and Western options, there are noted concerns about limited variety and slow replenishment. Cleanliness within the hotel has room for improvement with frequent mentions of dirty bathrooms, stained linens and occasional pests. Despite these issues, many found the hotel's amenities and staff service satisfactory, particularly highlighting the excellent value for money, given the room size and facilities.
The hotel's free Wi-Fi service brings a mixed bag of reviews. Many guests enjoyed good Wi-Fi speeds in their spacious and clean rooms, while others pointed out issues such as spotty connections or the absence of Wi-Fi in certain areas. The potential for enhancing guest comfort further exists through minor improvements like adding laundry bags and slippers.
Families find TEMU PRIMULA to be a suitable choice thanks to its large rooms, some accommodating up to eight people and the presence of a children’s swimming pool. The lack of mini freezers poses a minor inconvenience, but overall, the hotel is regarded as a good option for family gatherings.
Despite lacking lifts, TEMU PRIMULA's accessibility through proximity to key transport links adds a layer of convenience for many travelers. Visitors praise the hotel’s exceptional location and accommodating staff, making it a strategic and desirable spot for exploring local sites or simply enjoying a beachside holiday. Show more
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Categories
Hotel near Golf Courses
Family Friendly Hotel
Hotel with Free Wi-Fi
Business Hotel
Cheap Hotel
Accessible Hotel
Room Types
Triple Room with BalconyThe spacious triple room offers air conditioning, soundproof walls, a balcony with sea views as well as a private bathroom boasting a bath. The unit has 2 beds.
Quadruple Room with BalconyThe spacious quadruple room features air conditioning, soundproof walls, a balcony with sea views as well as a private bathroom boasting a bath. The unit has 2 beds.
Deluxe King RoomThe spacious double room features air conditioning, soundproof walls, a balcony with sea views as well as a private bathroom boasting a bath. The unit has 1 bed.
Family Room with BalconyThe spacious family room provides air conditioning, soundproof walls, a balcony with sea views as well as a private bathroom featuring a bath. The unit offers 3 beds.
Guest Reviews
7.3
Good
Location
Nestled near the enchanting beaches and rich cultural landmarks, TEMU PRIMULA boasts a highly praised location that ensures convenience and comfort for its guests. The hotel is particularly notable for its proximity to the Kuala Besut Jetty, making it a strategic spot for travelers planning to visit the beautiful Perhentian Islands. Guests can easily enjoy the beach, which is within walking distance, providing picturesque scenery and a captivating beach breeze.
The hotel is also conveniently close to the ferry terminal and eateries that cater to various budgets, making it simple to find delicious meals day and night. Additionally, it offers easy access to numerous local attractions, including Bukit Keluang and the vibrant Pantai Air Tawar. Despite being somewhat far from the city center, its peaceful beachside location and proximity to essential amenities like easy parking and public transport make it an appealing choice for travelers.
TEMU PRIMULA's location, along with its spacious and comfortable rooms, assures a relaxing stay. The pleasant atmosphere and convenient access to sightseeing opportunities make it a strategic and desirable spot for those exploring the area.
Breakfast
The breakfast experience at TEMU PRIMULA has received a mixture of opinions from guests. Many guests praised the breakfast as delicious and filling with some Western options, making it an acceptable and convenient choice for travelers. The buffet, though often described as simple and economical, was appreciated by guests who found it sufficient by Western standards.
However, there were several recurring concerns about the variety and availability of the breakfast. Numerous guests noted that the selection was limited and sometimes not replenished promptly, leaving some unable to enjoy their breakfast. Vegetarian options were particularly sparse and the breakfast offerings were considered too simple by some with a few mentioning that it was not satisfying or that specific items were not added once they were finished.
While the breakfast generally received positive feedback for taste, the limited variety and occasional operational issues indicate room for improvement to enhance the overall guest experience.
Rooms
At TEMU PRIMULA, visitors frequently highlight the spacious and comfortable nature of the rooms as a standout feature, often describing them as large and airy. Many guests appreciate the cleanliness with some noting the rooms are both tidy and well-maintained. The rooms come with thoughtful amenities like a balcony, providing views of palm trees or even the sea, which enhances the stay experience.
Despite being an older hotel, the air conditioning is notably efficient, ensuring a comfortable sleep. The bed quality receives praise for being soft and comfy and the overall room atmosphere is generally pleasant. While some rooms struggled with dust and maintenance issues, these seemed to be exceptions rather than the rule, as many guests found their accommodations clean and fresh-smelling.
A few areas did receive criticism, such as outdated furniture, occasional musty smells and inconsistent water pressure. However, for the price, most guests felt the value was excellent, especially considering the room size and facilities available.
Staff interactions are positive with mentions of friendly and accommodating service, adding to a generally pleasant stay at TEMU PRIMULA.
Beds
TEMU PRIMULA presents a welcoming haven for those seeking comfortable accommodations. Guests consistently highlight the exceptionally comfortable beds with many describing the bedding as soft and the mattresses as new and clean, ensuring a restful night's sleep. Spacious rooms contribute to the hotel's appeal, often mentioned alongside the reliable and good Wi-Fi. The bedding and towels not only feel pleasant but also carry a fresh scent, adding to the overall comfort.
The rooms provide generous space and large beds, which receive high marks for comfort. Alongside these positives, the friendly and helpful staff enhance the guest experience, reinforcing the hospitality of the hotel. For families or groups, TEMU PRIMULA proves to be an accommodating choice with its spacious room options like the "Room for Qudro."
While some guests noted specific areas for improvement, particularly regarding room expectations and flooring, the overriding sentiment around the bedding underscores a comfortable and restful stay at TEMU PRIMULA.
Cleanliness
TEMU PRIMULA offers spacious rooms, some with balconies, which provide a welcoming first impression. The hotel’s breakfast receives high praise for its rich and varied options, including delicious Western choices. However, the overall cleanliness of the hotel leaves much to be desired. Numerous guests have reported issues such as dirty bathrooms, stained sheets, dusty floors and spider webs. The presence of cockroaches and mosquitoes has also been noted, alongside an unpleasant musty smell in some rooms. Although some reviews mention clean towels and bedsheets, these positive aspects are overshadowed by the frequent mentions of general dirtiness, including dirty mirrors, sticky floors and gecko droppings. The hotel lobby and corridors have an eerie feeling at night and the area surrounding the rooms is often dark and poorly maintained. While the hotel claims to match the cleanliness standards of a starred hotel, significant improvements in maintenance and housekeeping are necessary to meet guests' expectations.
Staff
TEMU PRIMULA boasts a remarkable team dedicated to guest satisfaction. Visitors consistently describe the staff as extremely friendly, polite and attentive, ensuring a pleasant stay for all. The reception desk garners special mention with its lovely and welcoming personnel, notably receptionist Intan. Many reviews highlight the competence and efficiency of the team, particularly the manager who adeptly handled overbooking scenarios and other guest concerns.
Guests appreciate the quick responses and supportive nature of the staff, from helping with luggage to offering complimentary transfers to the jetty. The hotel's customer service is highly praised with many remarking on the kindness and courteousness of the entire team.
Although some areas for improvement were noted, such as bathroom cleanliness and occasional lapses in service, the general sentiment about the staff remains overwhelmingly positive. The consistent friendliness and helpfulness contribute significantly to the overall pleasant and comfortable experience at TEMU PRIMULA.
Wi-Fi
At TEMU PRIMULA, the guest experience appears to be a mixed bag when it comes to the hotel’s Wi-Fi services. On the positive side, several guests commended the spacious and clean rooms, which they reported to have good Wi-Fi speeds. This makes staying in the room for work or streaming content on personal devices quite pleasant.
However, not all guests shared this positive sentiment with several pointing out issues such as spotty Wi-Fi, poor internet connection or no Wi-Fi in the rooms at all. These inconsistencies in the internet service indicate that the hotel's Wi-Fi strength may vary from room to room.
Despite these connectivity issues, the hotel excels in providing a comfortable stay with large rooms that are great value for money. The clear TV and occasional good internet connection add to the convenience for those who might need these amenities during their stay. Additionally, there are suggestions for minor improvements like providing laundry bags and slippers to enhance guest comfort further.
While the lack of a private beach might be a small downside, the overall room quality and value provided by TEMU PRIMULA seem to leave guests generally satisfied with their stay.
Family
TEMU PRIMULA is a family-friendly hotel that offers spacious accommodations suitable for families. Guests have consistently praised the large, pleasant rooms, which can comfortably fit families of different sizes with some rooms accommodating up to 6-8 people. The hotel also features a swimming pool for children, which adds to its appeal for those traveling with kids.
The location is noted to be convenient and the accommodation is described as comfortable, making it a good choice for family gatherings. While the hotel does provide several amenities, it lacks certain facilities like mini freezers in the rooms, which could make stays even more convenient for families.
Overall, the pricing is considered reasonable and the hotel is recommended for family stays despite having older room facilities. Adding a mini fridge and possibly expanding the swimming pool could further enhance the family's experience at the hotel.
Accessible
TEMU PRIMULA offers a prime location for travelers, being conveniently near the Kuala Besut Jetty, making it extremely accessible for those planning to take a boat trip. Its close proximity to the beach adds to the appeal for those eager for seaside relaxation. However, potential guests should be mindful that the hotel does not feature lifts, posing a challenge for senior citizens or individuals with disabilities. All rooms require the use of stairs, which could be a significant inconvenience. Additionally, while accommodating in many ways, the service may not always be flexible about early breakfast requests, as noted by a guest needing to catch an early bus. Despite these limitations, the hotel's location near key transport links makes it a practical choice for many travelers.
No, TEMU PRIMULA doesn't have any pool.
No, a spa isn't available at TEMU PRIMULA.
No, TEMU PRIMULA doesn't allow dogs.
No, parking facilities aren't available at TEMU PRIMULA.