ARENA Boutique Hotel Kuala Terengganu
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Summary of reviewsARENA Boutique Hotel Kuala Terengganu is celebrated for its prime location in the heart of Kuala Terengganu, offering convenient access to attractions such as Chinatown, Pasar Payang, Pulau Warisan and the waterfront. This strategic positioning allows for easy exploration of local eateries, shopping centers, tourist spots and important government offices, making it ideal for both leisurely strolls and accessing public transportation.
Although the hotel does not serve breakfast, guests find a variety of convenient dining options nearby, including local favorites like nasi lemak and nasi kerabu. Dinner experiences are a mix of positive reviews about the hotel's proximity to various dining places and some notes on challenges in finding open eateries in the evening.
The rooms are frequently praised for their spaciousness, comfort and modern design with amenities like smart TVs, fridges and microwaves. Many guests appreciate the clean and comfortable beds, contributing to a restful stay. Family rooms are particularly noted for their ample space, accommodating larger groups comfortably. However, there are occasional complaints about cleanliness, including dusty floors, unclean toilets and noise issues due to poor soundproofing.
Staff at the hotel generally receive positive feedback for their friendliness and helpfulness with many guests noting pleasant interactions and efficient service. While the WiFi service is described as inconsistent, it is marked by periods of stable and fast connectivity, complementing the entertainment options like Netflix and YouTube available in the rooms.
Parking at the hotel poses some challenges with limited spaces often located a distance from the hotel and not being covered, which can be inconvenient during peak times or rainy days.
Overall, ARENA Boutique Hotel Kuala Terengganu offers good value for money, particularly praised for its spacious and comfortable rooms, modern amenities and excellent location. Despite minor drawbacks such as occasional cleanliness issues and inconsistent WiFi, it remains a favored choice among families and business travelers seeking a convenient and comfortable stay in Kuala Terengganu.
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Although the hotel does not serve breakfast, guests find a variety of convenient dining options nearby, including local favorites like nasi lemak and nasi kerabu. Dinner experiences are a mix of positive reviews about the hotel's proximity to various dining places and some notes on challenges in finding open eateries in the evening.
The rooms are frequently praised for their spaciousness, comfort and modern design with amenities like smart TVs, fridges and microwaves. Many guests appreciate the clean and comfortable beds, contributing to a restful stay. Family rooms are particularly noted for their ample space, accommodating larger groups comfortably. However, there are occasional complaints about cleanliness, including dusty floors, unclean toilets and noise issues due to poor soundproofing.
Staff at the hotel generally receive positive feedback for their friendliness and helpfulness with many guests noting pleasant interactions and efficient service. While the WiFi service is described as inconsistent, it is marked by periods of stable and fast connectivity, complementing the entertainment options like Netflix and YouTube available in the rooms.
Parking at the hotel poses some challenges with limited spaces often located a distance from the hotel and not being covered, which can be inconvenient during peak times or rainy days.
Overall, ARENA Boutique Hotel Kuala Terengganu offers good value for money, particularly praised for its spacious and comfortable rooms, modern amenities and excellent location. Despite minor drawbacks such as occasional cleanliness issues and inconsistent WiFi, it remains a favored choice among families and business travelers seeking a convenient and comfortable stay in Kuala Terengganu.
Business Hotel
ARENA Boutique Hotel is listed as a business hotel with meeting facilities. It is equipped with essential amenities for meetings and provides a comfortable environment for business activities.
Hotel with Parking
This boutique hotel provides a car park onsite free of charge and on-site complimentary parking. Convenient parking is available behind the building, including accessible parking.
Cheap Hotel
This hotel is a cheap hotel that is highly rated, with strong WiFi and TV with Netflix. It is located in the city center.
Accessible Hotel
ARENA Boutique Hotel provides accessible parking. It features wheelchair-accessible facilities and is disabled access friendly.
4-Star Hotel
This boutique hotel stands out with its stylish design and personalized service. It offers well-appointed rooms and a convenient location in Kuala Terengganu, making it ideal for travelers seeking a comfortable and unique experience.
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Gym
Guest Reviews
ARENA Boutique Hotel Kuala Terengganu boasts a prime location that is highlighted in numerous guest reviews. Situated in the heart of Kuala Terengganu, the hotel offers easy access to various attractions and amenities. Guests appreciate its close proximity to Chinatown, Pasar Payang, Pulau Warisan and the waterfront. The strategic location allows for convenient travel to nearby restaurants, banks, convenience stores and tourist spots like the Terengganu Drawbridge and Taman Tamadun Islam.
The central positioning also makes it ideal for exploring local eateries, cafes and shopping centers, as well as important government offices. Reviewers repeatedly note the ease of walking to many of these locations, adding to the overall convenience of the stay. Despite being in the city center, the hotel manages to offer a tranquil environment away from the bustling main roads.
The well-situated hotel is complemented by satisfactory amenities and a spacious, clean environment, which appeals to families and solo travelers alike. Easy access to public transportation such as the bus terminal further enhances its appeal as a central hub for a comfortable stay in Kuala Terengganu.
The ARENA Boutique Hotel Kuala Terengganu does not currently offer breakfast as part of its services and guests have expressed a desire for this amenity to be included in the future. However, finding breakfast is relatively convenient due to the hotel's strategic location. There are numerous nearby options, including local favorites like nasi lemak and nasi kerabu, which can be found just across the road or at restaurants adjacent to the hotel.
Other local eateries provide a varied and appealing breakfast experience, ensuring guests can start their day with a flavorful meal. Despite some logistical challenges, such as certain restaurants opening later in the morning, guests find it easy to locate a variety of breakfast and other dining options in close proximity to the hotel. Overall, while the hotel itself does not serve breakfast, the surrounding area compensates with an array of readily accessible dining choices.
The dinner experience at ARENA Boutique Hotel Kuala Terengganu receives mixed reviews with a leaning towards positive aspects. The hotel's prime location stands out, being conveniently close to various dining places, shops and cafes. Guests appreciate its proximity to Pasar Payang and the ease of finding surrounding restaurants, including fast food options. However, despite the abundance of dining choices, some guests note challenges in finding places to eat in the evening. Additionally, there is feedback about the difficulty of parking and some disappointment regarding the speed of service in the hotel's café with instances of long wait times.
Guest reviews of ARENA Boutique Hotel Kuala Terengganu highlight the hotel's spacious, clean and comfortable rooms as a major strength. Many guests appreciate the large size of the rooms, finding them suitable for families with ample space and comfortable beds. The rooms in the new building are noted for being particularly spacious and clean with modern designs and amenities like smart TVs, fridges and microwaves.
The cleanliness of the rooms receives mixed feedback; while many guests find the rooms clean and well-maintained, others report issues like dusty floors, smelly rooms and unclean toilets. The spacious bathroom facilities and good water pressure in showers are generally well-received.
The hotel enjoys a central location, providing easy access to the city's main attractions, shopping areas and food spots, which adds convenience for guests. However, some guests mention noise issues due to poor soundproofing, especially in rooms near the main road or adjacent to the lift.
Several functional amenities are available, including ironing machines on each floor, secure parking and a lounge with water refills and entertainment options like Netflix. Check-in is described as quick and easy with friendly and helpful staff.
Overall, ARENA Boutique Hotel offers a good mix of spacious, comfortable rooms and modern amenities in a strategic location, though it would benefit from addressing the occasional cleanliness and noise concerns.
Nestled in Kuala Terengganu, the ARENA Boutique Hotel provides a haven of comfort, particularly when it comes to its bedding. Guests frequently highlight the clean and comfortable beds, contributing significantly to a restful stay. The beds consistently receive praise for their coziness and sufficient size with many noting the availability of comfortable king-size options. Soft mattresses and an ample provision of pillows further enhance the sleeping experience.
Though a few reviews mention issues with bed cleanliness, such as stains on bedsheets and musty smells from blankets, the majority of guests find the beds and bed linens clean and well-maintained. The availability of extra pillows and the comforters also receive positive remarks. A number of reviews appreciate the large, comfortable space as suitable for families with children.
Overall, ARENA Boutique Hotel seems to excel in ensuring a comfortable and peaceful sleep environment for its guests, despite minor occasional cleanliness concerns.
ARENA Boutique Hotel Kuala Terengganu offers rooms that are often highlighted for their spaciousness and comfort. Many guests appreciate the clean and modern setup of both rooms and bathrooms, giving a strong positive first impression. Several reviews mention that the rooms are neat, tidy and well-designed with large bathrooms that are particularly pleasing.
However, there are notable inconsistencies regarding the hotel's cleanliness. While some guests found their rooms and bathrooms very clean, others reported various issues such as dust, stained linens and poorly cleaned areas. Particularly concerning were mentions of dirty toilets, moldy walls and even sightings of pests like cockroaches and ants. The presence of dust on bed headboards, fans and shelves has also been frequently reported.
The housekeeping service appears to need improvement, as some guests felt that the cleanliness wasn't up to par and areas like the floor, corners and under beds were neglected. Issues with inconsistent cleaning, such as finding hair on bedsheets and towels with stains, were also mentioned. Specific concerns about the toilet cleanliness, including clogged sinks and mold, were common.
In summary, while the ARENA Boutique Hotel Kuala Terengganu has many strengths in terms of room comfort and design, there is significant room for improvement in maintaining consistent cleanliness and housekeeping standards.
The staff at ARENA Boutique Hotel Kuala Terengganu generally receive positive feedback for their friendliness and helpfulness. Many guests noted that the staff were responsive, kind and willing to attend to their requests, making for an overall pleasant interaction. Housekeeping also received praise for maintaining tidy rooms, while the reception staff were often highlighted for being courteous and efficient with a good command of English.
However, there are instances of criticism. Some guests experienced indifferent or rude behavior and mentioned that the staff sometimes appeared unresponsive or lacked essential information. Complaints included poor customer service, especially at the front desk with some receptionists being described as unhelpful or slow.
Despite these isolated issues, the majority of the reviews reflect a positive experience with the hotel's staff, often noting their accommodating nature and dedication to making guests feel welcome.
While the ARENA Boutique Hotel in Kuala Terengganu offers some appealing features like Netflix and YouTube connectivity for entertainment and fast internet in some areas, the reviews indicate significant inconsistency with their WiFi service. Guests pointed out that the WiFi speed can be good at times and is described as quite stable and seamless by some. However, a number of guests experienced issues such as slow and unstable connections, low coverage and frequent disconnections. While some rooms reportedly have strong and high-speed WiFi, others experience problems, especially on the second floor and in common areas. Despite these mixed reviews, the hotel's pricing and the availability of smart TVs add value to the overall staying experience.
Visitors to the ARENA Boutique Hotel Kuala Terengganu have noted a recurring theme regarding the parking situation at the hotel. Although parking is available, it is frequently reported as limited and sometimes far from the hotel, posing challenges, especially during peak times and certain days. Many guests mentioned the parking area is behind the hotel and while it is free, it can be difficult to find a spot with spaces filling up quickly and not being covered — which can be problematic during rainy days. There were positive mentions of the parking being spacious and secure, but also suggestions that improvements are needed to make the parking more convenient and accessible. Overall, while the hotel provides parking, potential guests should be prepared for possible difficulties in finding a spot and the distance from the parking area to the hotel.
ARENA Boutique Hotel Kuala Terengganu offers a range of accommodations well-suited for families, particularly noted for their spacious and comfortable family rooms. Many guests have emphasized the ample space available, which comfortably fits larger family sizes including 2 adults and up to 4 children. The family rooms include amenities such as a sofa and some reviewers mentioned added security with a safe. Cleanliness and comfort are consistent themes in the reviews, making the hotel a suitable choice for families seeking a cozy and hygienic stay.
However, a few practical aspects were highlighted as areas for improvement. There’s no wardrobe in the family rooms, only a coat hanger and iron boards are not provided. Additionally, parking is noted to be somewhat inconvenient and not ideally safe, being a distance away and poorly lit. Despite these minor drawbacks, ARENA Boutique Hotel remains a value-for-money option for families, offering a comfortable and spacious retreat.
The ARENA Boutique Hotel Kuala Terengganu boasts great customer service and a clean environment, akin to a four-star hotel. Guests appreciate its prime location and commend its spaciousness and high standards. Clean, comfortable and modern amenities contribute to its high rating. The hotel interior compares favorably to a 4-5 star establishment with frequent room cleaning ensuring a tidy stay.
Although the hotel does not provide breakfast and lacks a fridge in the rooms, these minor shortcomings are overshadowed by its comfortable, modern design and interesting setting. While the room walls are noted to be somewhat thin, the overall consensus remains positive, highlighting the hotel's excellent service, cleanliness and comfort.
ARENA Boutique Hotel Kuala Terengganu proves to be convenient and suitable for short stays and business travel. Located well with secure parking and accessible amenities, it serves as an ideal spot for work engagements. The hotel features a business lounge that guests appreciate, offering ample parking and a suitable space for gatherings. Despite this, potential visitors should be aware of a few drawbacks such as a lack of refrigerators, rooms without windows and occasionally dirty bathrooms. Overall, it remains a comfortable and good budget option for business travelers looking for a brief and practical stay.
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Location
The central positioning also makes it ideal for exploring local eateries, cafes and shopping centers, as well as important government offices. Reviewers repeatedly note the ease of walking to many of these locations, adding to the overall convenience of the stay. Despite being in the city center, the hotel manages to offer a tranquil environment away from the bustling main roads.
The well-situated hotel is complemented by satisfactory amenities and a spacious, clean environment, which appeals to families and solo travelers alike. Easy access to public transportation such as the bus terminal further enhances its appeal as a central hub for a comfortable stay in Kuala Terengganu.
Breakfast
Other local eateries provide a varied and appealing breakfast experience, ensuring guests can start their day with a flavorful meal. Despite some logistical challenges, such as certain restaurants opening later in the morning, guests find it easy to locate a variety of breakfast and other dining options in close proximity to the hotel. Overall, while the hotel itself does not serve breakfast, the surrounding area compensates with an array of readily accessible dining choices.
Dinner
Rooms
The cleanliness of the rooms receives mixed feedback; while many guests find the rooms clean and well-maintained, others report issues like dusty floors, smelly rooms and unclean toilets. The spacious bathroom facilities and good water pressure in showers are generally well-received.
The hotel enjoys a central location, providing easy access to the city's main attractions, shopping areas and food spots, which adds convenience for guests. However, some guests mention noise issues due to poor soundproofing, especially in rooms near the main road or adjacent to the lift.
Several functional amenities are available, including ironing machines on each floor, secure parking and a lounge with water refills and entertainment options like Netflix. Check-in is described as quick and easy with friendly and helpful staff.
Overall, ARENA Boutique Hotel offers a good mix of spacious, comfortable rooms and modern amenities in a strategic location, though it would benefit from addressing the occasional cleanliness and noise concerns.
Beds
Though a few reviews mention issues with bed cleanliness, such as stains on bedsheets and musty smells from blankets, the majority of guests find the beds and bed linens clean and well-maintained. The availability of extra pillows and the comforters also receive positive remarks. A number of reviews appreciate the large, comfortable space as suitable for families with children.
Overall, ARENA Boutique Hotel seems to excel in ensuring a comfortable and peaceful sleep environment for its guests, despite minor occasional cleanliness concerns.
Cleanliness
However, there are notable inconsistencies regarding the hotel's cleanliness. While some guests found their rooms and bathrooms very clean, others reported various issues such as dust, stained linens and poorly cleaned areas. Particularly concerning were mentions of dirty toilets, moldy walls and even sightings of pests like cockroaches and ants. The presence of dust on bed headboards, fans and shelves has also been frequently reported.
The housekeeping service appears to need improvement, as some guests felt that the cleanliness wasn't up to par and areas like the floor, corners and under beds were neglected. Issues with inconsistent cleaning, such as finding hair on bedsheets and towels with stains, were also mentioned. Specific concerns about the toilet cleanliness, including clogged sinks and mold, were common.
In summary, while the ARENA Boutique Hotel Kuala Terengganu has many strengths in terms of room comfort and design, there is significant room for improvement in maintaining consistent cleanliness and housekeeping standards.
Staff
However, there are instances of criticism. Some guests experienced indifferent or rude behavior and mentioned that the staff sometimes appeared unresponsive or lacked essential information. Complaints included poor customer service, especially at the front desk with some receptionists being described as unhelpful or slow.
Despite these isolated issues, the majority of the reviews reflect a positive experience with the hotel's staff, often noting their accommodating nature and dedication to making guests feel welcome.
Wi-Fi
Parking
Family
However, a few practical aspects were highlighted as areas for improvement. There’s no wardrobe in the family rooms, only a coat hanger and iron boards are not provided. Additionally, parking is noted to be somewhat inconvenient and not ideally safe, being a distance away and poorly lit. Despite these minor drawbacks, ARENA Boutique Hotel remains a value-for-money option for families, offering a comfortable and spacious retreat.
4 Star
Although the hotel does not provide breakfast and lacks a fridge in the rooms, these minor shortcomings are overshadowed by its comfortable, modern design and interesting setting. While the room walls are noted to be somewhat thin, the overall consensus remains positive, highlighting the hotel's excellent service, cleanliness and comfort.
Business
No, ARENA Boutique Hotel Kuala Terengganu doesn't have any pool.
No, a spa isn't available at ARENA Boutique Hotel Kuala Terengganu.
No, ARENA Boutique Hotel Kuala Terengganu doesn't allow dogs.
Yes, parking facilities are available at ARENA Boutique Hotel Kuala Terengganu.
Yes, ARENA Boutique Hotel Kuala Terengganu has a gym.
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