Mass Hotel
Kampong Kerayong
3.26480700,
102.44801000
,
No 1-2, 2nd Floor, Jalan Emas 5, Taman Komersil Emas
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Summary of reviewsMass Hotel is highly regarded for its strategic location in the heart of the city, offering unparalleled convenience with easy access to essential amenities like petrol stations, banks, fast food outlets and numerous restaurants. Guests consistently emphasize the excellent, safe parking facilities, further enhancing the convenience for travelers.
The hotel stands out for its clean and comfortable environment with praise often directed at the spacious, well-maintained rooms and comfortable toilets. The rooms are noted for being neat, featuring ample space and good air conditioning, which collectively create a comfortable atmosphere. Amenities such as kiblah arrows add to the appeal for guests with specific needs, despite some occasional maintenance issues like air conditioning leaks and non-functional TVs.
Exceptional cleanliness is a recurrent theme in guest reviews with tidy rooms and clean bed sheets being frequently mentioned. The hotel’s commitment to maintaining high standards of cleanliness extends to its staff, who are often described as kind, friendly and helpful. Their attentiveness and welcoming attitude significantly enhance the guest experience with staff members going the extra mile to fulfill requests and provide assistance.
Overall, Mass Hotel offers great value for money, combining a prime location, high standards of cleanliness and a hospitable staff, making it a commendable choice for travelers seeking comfort and convenience.
The hotel stands out for its clean and comfortable environment with praise often directed at the spacious, well-maintained rooms and comfortable toilets. The rooms are noted for being neat, featuring ample space and good air conditioning, which collectively create a comfortable atmosphere. Amenities such as kiblah arrows add to the appeal for guests with specific needs, despite some occasional maintenance issues like air conditioning leaks and non-functional TVs.
Exceptional cleanliness is a recurrent theme in guest reviews with tidy rooms and clean bed sheets being frequently mentioned. The hotel’s commitment to maintaining high standards of cleanliness extends to its staff, who are often described as kind, friendly and helpful. Their attentiveness and welcoming attitude significantly enhance the guest experience with staff members going the extra mile to fulfill requests and provide assistance.
Overall, Mass Hotel offers great value for money, combining a prime location, high standards of cleanliness and a hospitable staff, making it a commendable choice for travelers seeking comfort and convenience.
Family Friendly Hotel
Small Hotel
Guest Reviews
Nestled in the heart of the city, Mass Hotel enjoys a favorable reputation for its strategic location and convenience. Guests repeatedly highlight the hotel’s prime setting, which offers easy access to a variety of facilities, including petrol stations, banks, fast food outlets and numerous restaurants. The excellent location not only places visitors within reach of essential amenities but also ensures a safe parking space, enhancing the overall convenience for travelers.
Beyond its location, the hotel also delivers a clean and comfortable environment. Clean rooms and well-maintained, comfortable toilets stand out in the reviews, contributing to a pleasant stay. Furthermore, guests also appreciate the kind and friendly staff, noting it contributes positively to their experience. The combination of these factors – strategic location, cleanliness and hospitable staff – make Mass Hotel a commendable choice for travelers.
Mass Hotel offers rooms that are consistently praised for their spaciousness, cleanliness and comfort. Guests appreciate the ample space, comfortable atmosphere and neat conditions of the rooms. The air conditioning generally keeps the rooms cool and enhances the overall comfort of the stay. Additionally, the bathrooms are described as big with high water pressure in most instances, though there are isolated issues with low water pressure on certain floors.
Many rooms feature convenient amenities such as kiblah arrows, appealing to guests with specific needs. However, there are some drawbacks, including occasional maintenance issues like air conditioning leaks and non-functional TVs. In one incident, the lack of lighting in the bathroom and insufficient furniture were highlighted as inconveniences.
Despite these minor issues, the majority of reviews emphasize the great value for money provided by the hotel, making it a comfortable and desirable choice for travelers. The availability of easy parking further adds to the convenience, enhancing the overall guest experience.
Mass Hotel has garnered positive feedback for its exceptional cleanliness and central location. Guests frequently commend the neatly arranged rooms, emphasizing clean and comfortable toilets as well. The hotel's convenient city-center position provides easy access to various attractions. Visitors find the rooms consistently clean with special mention of tidy bed sheets. Additionally, the staff is praised for their friendliness, enhancing the overall comfort of staying at the hotel. However, there was a minor concern noted about the bathroom's occasional odor.
At Mass Hotel, visitors often praise the very helpful and kind staff, noting their friendly demeanor and good service. The team is recognized for going the extra mile, such as a gentleman downstairs who readily fulfills requests and an assistant who actively provides assistance. The hotel's commitment to cleanliness also stands out, contributing to a positive experience. Overall, the staff's welcoming attitude and attentiveness significantly enhance the stay at Mass Hotel.
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Location
Beyond its location, the hotel also delivers a clean and comfortable environment. Clean rooms and well-maintained, comfortable toilets stand out in the reviews, contributing to a pleasant stay. Furthermore, guests also appreciate the kind and friendly staff, noting it contributes positively to their experience. The combination of these factors – strategic location, cleanliness and hospitable staff – make Mass Hotel a commendable choice for travelers.
Rooms
Many rooms feature convenient amenities such as kiblah arrows, appealing to guests with specific needs. However, there are some drawbacks, including occasional maintenance issues like air conditioning leaks and non-functional TVs. In one incident, the lack of lighting in the bathroom and insufficient furniture were highlighted as inconveniences.
Despite these minor issues, the majority of reviews emphasize the great value for money provided by the hotel, making it a comfortable and desirable choice for travelers. The availability of easy parking further adds to the convenience, enhancing the overall guest experience.
Cleanliness
Staff
No, Mass Hotel doesn't have any pool.
No, a spa isn't available at Mass Hotel.
No, Mass Hotel doesn't allow dogs.
No, parking facilities aren't available at Mass Hotel.
No, Mass Hotel doesn't have a gym.
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