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Summary of reviewsExplorers Hub in Kampala garners widespread praise from guests, particularly for its well-rounded offerings that cater to both business and leisure travelers. The hotel is enviably located in a serene, green residential area that provides a tranquil escape while still offering easy access to top attractions like Acacia Mall, local bars, and restaurants. Guests consistently highlight the safety and cleanliness of the area, with the stunning Nile River views further enhancing the overall ambiance.
The hotel's breakfast and dining experiences are standout features, with guests raving about the quality and variety of options available. The breakfast buffet receives frequent compliments for its excellent selection, including fruits, juice, coffee, eggs, and bacon, presented in a cozy terrace setting. The evening dining boasts a delightful atmosphere and a range of well-prepared dishes, complemented by highly regarded cocktails.
Rooms at Explorers Hub are described as spacious, clean, and comfortable, with well-thought-out amenities such as air conditioning and mosquito nets. Some rooms come with balconies offering extra space and pleasant views. The hotel's dedication to cleanliness is notable, with guests appreciating the high standards maintained in both rooms and communal areas. Beds are particularly praised for their size and comfort, contributing to a restful night's sleep.
Staff at the Explorers Hub receive exceptional commendations for their professionalism and friendliness. Guests often mention the attentive service and willingness of the team to accommodate needs, creating a warm and welcoming atmosphere. The blend of engaging activities and exceptional service ensures a memorable stay.
Wi-Fi service at Explorers Hub shows positive improvement, with many guests noting a stable and fast connection. While there are occasional reports of disruptions, the hotel's commitment to enhancing internet reliability is evident.
Overall, Explorers Hub offers an outstanding stay experience, combining strategic location, excellent dining, clean and comfortable accommodations, and exceptional service. The hotel’s commitment to guest satisfaction makes it a highly recommended choice for travelers visiting Kampala. Show more
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Categories
Hotel near Golf Courses
Mentioned as being near the Uganda Golf Club, this hotel provides an option for travelers seeking accommodation close to the golf course.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Business Hotel
Hotel with Parking
Accessible Hotel
Room Types
Double RoomThis double room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.
Standard Double RoomA seating area with a flat-screen TV, a desk, a balcony and a private bathroom are featured in this double room. The unit offers 1 bed.
Superior Double RoomThe double room offers a tiled floor, as well as a private bathroom boasting a shower. The air-conditioned double room features a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a wardrobe as well as garden views.
Guest Reviews
8.1
Very Good
Location
Explorers Hub boasts an enviable location in Kampala, making it a top choice for both business and leisure travelers seeking a serene escape from the city’s hustle and bustle while still being near all the action. Situated in a quiet, green residential area, the hotel offers a relaxed and tranquil atmosphere, perfect for unwinding after a busy day. Its central position allows for easy access to a variety of top-tier bars, restaurants, and the popular Acacia Mall, making it a practical base for exploring the city. Guests consistently highlight the safety and cleanliness of the area, further enhancing the appeal of this superbly located hotel. Positioned along the scenic Nile River, the setting provides stunning views, all within a safe and secure environment. Combining fantastic service, excellent amenities, and a strategic location, Explorers Hub delivers outstanding value for a memorable stay in Kampala.
Breakfast
Explorers Hub consistently impresses guests with its breakfast offerings, which feature a variety of options and superior quality. Many reviews highlight the breakfast as an outstanding start to the day, with phrases like excellent, superb, and outstanding frequently used to describe the experience. The buffet breakfast is appreciated for its multiple options, allowing guests to enjoy a varied and tasty meal. Noteworthy mentions include the availability of fruit, juice, coffee, eggs, and bacon, which contribute to the overall satisfaction. Guests also appreciate the breakfast setting, with some enjoying it on a cozy terrace, adding to the pleasurable experience. Despite a few suggestions for improvement, the breakfast at Explorers Hub generally receives high praise, complimenting both the quality of food and the attentive service of the staff. It's an ideal spot for travelers looking to start their day with a great meal before exploring the city.
Dinner
Nestled within the Explorers Hub, the hotel's restaurant promises a delightful culinary experience, consistently praised by guests for its great food. With an extensive menu, diners can enjoy a wide range of dishes that are well-prepared, ensuring that every meal, be it dinner or breakfast, is both satisfying and delicious. The breakfast offerings are particularly noteworthy, described as copious and very good. Guests have highlighted the evening meals as a perfect way to end the day, with a good choice of mains available. The restaurant atmosphere complements the dining experience, offering a nice and silent environment to enjoy the fine array of dishes, along with highly regarded cocktails. Overall, it’s clear that the hotel prides itself on providing excellent food, making it a memorable part of the stay for those who visit.
Rooms
Explorers Hub offers a mix of spacious and cozy rooms that are consistently praised for their cleanliness and comfort. Guests appreciate the rooms' well-equipped nature, often highlighting amenities like air conditioning and well-constructed mosquito nets. Those who stayed in rooms with a balcony enjoyed additional space and a pleasant view. Beds are especially noted for their comfort and size, enhancing the restful experience. While some rooms are smaller than expected, the overall atmosphere tends to be welcoming, clean, and friendly. Although a few rooms may benefit from updates or a better design layout, especially in the bathroom area, the hotel generally provides a satisfactory accommodation experience that meets travelers' basic needs.
Beds
Explorers Hub offers an overall satisfying sleeping experience for guests, focusing on comfort and spaciousness. The beds receive consistent praise for being particularly comfortable, with many reviewers mentioning the plush and supportive nature of the mattresses. Guests appreciate the generous size of the beds, often described as super large and big, providing ample space to relax and unwind after a day of exploration. The quiet surroundings further enhance the restful atmosphere, allowing for a peaceful night's sleep. Even when rooms accommodate more than one bed, comfort remains a highlight, making Explorers Hub a reliable choice for a restful stay.
Cleanliness
Explorers Hub consistently impresses guests with its superb dedication to cleanliness and comfort. Visitors frequently highlight the hotel's clean and comfortable rooms, noting that each space is well laid out and maintains a welcoming atmosphere. The establishment ensures a high standard of hygiene with its daily cleaning routine, extending even to outdoor areas like the garden. Guests feel safe and at ease in this exceptionally clean environment, appreciating the spaciousness and overall maintenance of the property. Explorers Hub proves to be a dependable choice for travelers prioritizing cleanliness and comfort.
Staff
Explorer's Hub is a shining example of exceptional hospitality, consistently receiving high praise for its outstanding staff. Guests are welcomed by a team of professionals who are not only friendly and courteous but also remarkably helpful and attentive. The staff's willingness to assist and their adaptability to guests' needs enhance the overall experience at the hotel. The management ensures a warm atmosphere, and the kindness extends throughout the team, from the attentive restaurant staff to the supportive personnel at every corner of the hotel. Whether it’s the engaging entertainment activities or the exceptional service provided, visitors consistently note that the staff play an integral role in making their stay memorable and enjoyable.
Wi-Fi
At Explorers Hub, guests have experienced a variety of encounters with the hotel's Wi-Fi service. Many appreciate the stable and fast connection, particularly benefiting those who need reliable internet access during their stay. Improvements in the internet service have also been noted, indicating an ongoing effort to enhance guest satisfaction. However, there are occasional challenges, with some guests experiencing disruptions and low bandwidth at times. While some reviews suggest the Wi-Fi isn't entirely dependable, overall improvements and positive experiences with the connection suggest that Explorers Hub is committed to offering a better online experience for its patrons.
No, Explorers Hub doesn't have any pool.
No, a spa isn't available at Explorers Hub.
No, Explorers Hub doesn't allow dogs.
Yes, parking facilities are available at Explorers Hub.