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Summary of reviewsThe Tokushima Grandvrio Hotel delivers a commendable guest experience, especially in terms of location, breakfast and staff service. Situated by a picturesque river, the hotel offers serene views, especially delightful during early morning walks and evening stargazing. Its accessibility to key attractions, free parking and proximity to a variety of dining establishments further enhance its appeal. Despite being slightly removed from the city center, its central positioning in Tokushima City and nearby facilities like a convenience store add to its convenience, making it a practical choice for both car travelers and those on foot.
The breakfast buffet at Tokushima Grandvrio Hotel stands out, praised for its extensive variety, delicious offerings and use of fresh local ingredients. Guests particularly enjoyed regional specialties like Tokushima ramen and yuzu juice, appreciating the quality and diversity of the food. The breakfast area itself offers a pleasant setting, augmenting the dining experience despite occasional busyness and pricing concerns.
Dinner options receive mixed feedback with the Chinese restaurant's all-you-can-eat buffet and the teppanyaki restaurant's service receiving commendation. Some guests noted wait times and a limited menu at the Chinese restaurant as potential drawbacks. However, the rich variety of nearby local dining options, including reasonably priced and tasty yakitori, was well-received, often with assistance from the hotel's helpful front desk staff.
Rooms at the hotel are spacious and equipped with amenities like microwaves, kettles and fridges, contributing to a comfortable stay. The beautiful river and harbor views from the rooms and a generally relaxing atmosphere enhance the guest experience. However, the hotel shows signs of wear with occasional issues like peeling wallpaper and dated carpets. Despite these, the impressive room size, cleanliness and comfortable beds outweigh the minor maintenance issues.
Cleanliness throughout the hotel is often praised, even as some aging signs like mold and peeling wallpaper are noted. The diligent daily room cleaning and well-maintained common areas ensure a pleasant environment. Staff service is a standout feature with numerous accolades for their professional, friendly and attentive demeanor. The front desk is particularly highlighted for its efficiency and helpfulness, creating a warm and welcoming atmosphere for guests.
The hotel's Wi-Fi service has room for improvement with consistent complaints about connectivity and speed. Despite some guests having positive experiences, many reported frequent disconnections and trouble accessing the internet. In contrast, the parking facilities are highly appreciated for their convenience, spaciousness and free access. The covered multi-story parking lot is particularly noted for its practicality, assisting guests in reaching nearby amenities without hassle.
Family guests find the hotel accommodating with thoughtful amenities like children's slippers and toiletries and a family-friendly breakfast buffet. Although some non-smoking rooms had residual cigarette smells, the overall setup is favorable for families traveling together. Bedding experiences receive mixed reviews with the large and spacious beds being appreciated but variability in mattress firmness noted.
Overall, the Tokushima Grandvrio Hotel achieves a balance of affordability and quality, making it a valuable option for both leisure and business travelers. Despite minor shortcomings in Wi-Fi connectivity and some dated facilities, the hotel’s prime location, excellent breakfast, spacious rooms and attentive staff make it a highly recommended stay in Tokushima.
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