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Summary of reviewsThe Tokushima Grandvrio Hotel delivers a commendable guest experience, especially in terms of location, breakfast and staff service. Situated by a picturesque river, the hotel offers serene views, especially delightful during early morning walks and evening stargazing. Its accessibility to key attractions, free parking and proximity to a variety of dining establishments further enhance its appeal. Despite being slightly removed from the city center, its central positioning in Tokushima City and nearby facilities like a convenience store add to its convenience, making it a practical choice for both car travelers and those on foot.
The breakfast buffet at Tokushima Grandvrio Hotel stands out, praised for its extensive variety, delicious offerings and use of fresh local ingredients. Guests particularly enjoyed regional specialties like Tokushima ramen and yuzu juice, appreciating the quality and diversity of the food. The breakfast area itself offers a pleasant setting, augmenting the dining experience despite occasional busyness and pricing concerns.
Dinner options receive mixed feedback with the Chinese restaurant's all-you-can-eat buffet and the teppanyaki restaurant's service receiving commendation. Some guests noted wait times and a limited menu at the Chinese restaurant as potential drawbacks. However, the rich variety of nearby local dining options, including reasonably priced and tasty yakitori, was well-received, often with assistance from the hotel's helpful front desk staff.
Rooms at the hotel are spacious and equipped with amenities like microwaves, kettles and fridges, contributing to a comfortable stay. The beautiful river and harbor views from the rooms and a generally relaxing atmosphere enhance the guest experience. However, the hotel shows signs of wear with occasional issues like peeling wallpaper and dated carpets. Despite these, the impressive room size, cleanliness and comfortable beds outweigh the minor maintenance issues.
Cleanliness throughout the hotel is often praised, even as some aging signs like mold and peeling wallpaper are noted. The diligent daily room cleaning and well-maintained common areas ensure a pleasant environment. Staff service is a standout feature with numerous accolades for their professional, friendly and attentive demeanor. The front desk is particularly highlighted for its efficiency and helpfulness, creating a warm and welcoming atmosphere for guests.
The hotel's Wi-Fi service has room for improvement with consistent complaints about connectivity and speed. Despite some guests having positive experiences, many reported frequent disconnections and trouble accessing the internet. In contrast, the parking facilities are highly appreciated for their convenience, spaciousness and free access. The covered multi-story parking lot is particularly noted for its practicality, assisting guests in reaching nearby amenities without hassle.
Family guests find the hotel accommodating with thoughtful amenities like children's slippers and toiletries and a family-friendly breakfast buffet. Although some non-smoking rooms had residual cigarette smells, the overall setup is favorable for families traveling together. Bedding experiences receive mixed reviews with the large and spacious beds being appreciated but variability in mattress firmness noted.
Overall, the Tokushima Grandvrio Hotel achieves a balance of affordability and quality, making it a valuable option for both leisure and business travelers. Despite minor shortcomings in Wi-Fi connectivity and some dated facilities, the hotel’s prime location, excellent breakfast, spacious rooms and attentive staff make it a highly recommended stay in Tokushima. Show more
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Family Friendly Hotel
This hotel is known for its spacious rooms and convenient location, providing easy access to local attractions. It is also known for its welcoming atmosphere, making it a stress-free experience for parents.
Hotel with Free Wi-Fi
This hotel offers free Wi-Fi in public areas and in all 208 air-conditioned accommodations. Guests can enjoy complimentary wired and wireless internet access, ensuring seamless connectivity throughout their stay.
Hotel with Parking
This hotel provides a multi-story parking lot with ample, spacious parking spaces that are easy to access and well-connected to the hotel. Parking is free, adding convenience and value. Its location is close to the city center, facilitating easy access to nearby tourist attractions.
EV charging stations
3-Star Hotel
While located a bit outside the city center, this hotel provides comfortable, modern rooms. It offers beautiful views and has a restaurant and bar. The hotel is well-rated and provides a good experience.
Hotel with EV Charging Stations
Accessible Hotel
Room Types
Superior Twin RoomProviding free toiletries, this twin room includes a private bathroom with a bath, a bidet and a hairdryer. This twin room features air conditioning, an electric kettle and a flat-screen TV. The unit offers 2 beds.
Double Room Town Side - Non-SmokingOffering free toiletries, this double room includes a private bathroom with a bath, a bidet and a hairdryer. This double room features air conditioning, an electric kettle and a flat-screen TV. The unit offers 1 bed.
Twin Room Town Side - Non-SmokingFeaturing free toiletries, this twin room includes a private bathroom with a bath, a bidet and a hairdryer. This twin room has air conditioning, an electric kettle and a flat-screen TV. The unit has 2 beds.
Twin Room River Side - Non-SmokingOffering free toiletries, this twin room includes a private bathroom with a bath, a bidet and a hairdryer. This twin room has air conditioning, an electric kettle and a flat-screen TV. The unit has 2 beds.
Twin Room River Side - SmokingOffering free toiletries, this twin room includes a private bathroom with a bath, a bidet and a hairdryer. This twin room has air conditioning, an electric kettle and a flat-screen TV. The unit has 2 beds.
Standard Single Room - Non-SmokingOffering free toiletries, this single room includes a private bathroom with a bath, a bidet and a hairdryer. This single room features air conditioning, an electric kettle and a flat-screen TV. The unit offers 1 bed.
Standard Single Room - SmokingFeaturing free toiletries, this single room includes a private bathroom with a bath, a bidet and a hairdryer. This single room has air conditioning, an electric kettle and a flat-screen TV. The unit has 1 bed.
Deluxe Single Room - Non-SmokingFeaturing free toiletries, this single room includes a private bathroom with a bath, a bidet and a hairdryer. This single room has air conditioning, an electric kettle and a flat-screen TV. The unit has 1 bed.
Guest Reviews
7.5
Good
Location
The Tokushima Grandvrio Hotel's location offers several advantages that make it a notable choice for visitors. Positioned near the picturesque river, the hotel provides excellent views and a serene atmosphere, especially enjoyable during early morning walks. This location by the riverside is one of the highlights, offering beautiful night scenery and a pleasant sunrise.
The hotel is conveniently located for those with cars, providing easy access to tourist attractions and free parking. It is also relatively close to Tokushima Station and provides a free bus service to Asty Tokushima. While it's not right in the city center, the proximity to various destinations, including a wedding venue and the Awa Odori dance venue, adds to its appeal. The hotel is near several dining establishments and a convenience store right across the street, making it easy for guests to grab necessities.
For those relying on foot travel, the distance from the train station might be less convenient, but the hotel's central location within Tokushima City and near the ferry and Tokushima Port compensates for this. Additionally, the quiet indoor spaces despite the bustling surroundings and the good access for cars make it a practical choice.
The hotel's cleanliness, spacious rooms and friendly staff responses add to the positive experience. The economic pricing combined with the good location makes it a valuable option for travelers looking for a balance of convenience and cost-effectiveness.
Breakfast
At Tokushima Grandvrio Hotel, the breakfast experience consistently receives high praise from guests. The breakfast buffet is noted for its wide variety of options, featuring both local Tokushima specialties and more traditional breakfast items. Many guests found the offerings to be delicious and satisfying with several highlighting the use of fresh, local ingredients. Standout items included Tokushima ramen and yuzu juice, which added a unique regional flair to the meal.
Guests appreciated the abundant selection with numerous comments on the extensive menu and buffet setup. The quality of the food is another frequently mentioned positive aspect with reviewers expressing contentment with the flavors and diversity of options. Additionally, the breakfast atmosphere is well-regarded, offering a pleasant dining experience whether inside the spacious dining area or enjoying a scenic view of the yacht harbor or ocean.
While the breakfast buffet is largely celebrated, a few guests noted that the price could be on the higher side. There were also minor mentions of the breakfast area being busy and a bit far from some rooms, but these did not significantly detract from the overall positive experience. Ultimately, the breakfast at Tokushima Grandvrio Hotel is a highlight for many, providing a delightful start to the day with its excellent variety and quality.
Dinner
The Tokushima Grandvrio Hotel offers a mixed dining experience that warrants attention. The hotel's Chinese restaurant features an all-you-can-eat buffet that many guests find delicious and the teppanyaki restaurant is praised for its excellent service. One guest highlighted the superb fish cutlets as a standout side dish. Additionally, lunch experiences at the hotel's buffet have also received positive feedback, particularly for their delicious offerings.
However, some guests noted that meals at the hotel can take a considerable amount of time to arrive, which might be a point of inconvenience. It’s worth noting that the dinner menu at the Chinese restaurant is limited to a buffet course, which might not cater to everyone's preferences. There were also mentions of the hotel's restaurant being closed on occasion, possibly during busy holiday periods like Golden Week.
Outside the hotel, guests commented on the variety of local dining options available nearby. The yakitori restaurant close by was noted for being both tasty and inexpensive. The hotel's front desk staff are helpful in providing recommendations, even assisting late arrivals with dining options. Overall, while the hotel offers compelling dining choices, the surrounding area also provides a rich array of culinary experiences that may be worth exploring.
Rooms
The Tokushima Grandvrio Hotel offers a notable guest experience centered around its spacious and comfortable rooms. Guests frequently mention the large size of the rooms, which provide ample space to relax and unwind. The rooms are generally described as clean, well-maintained and equipped with convenient amenities such as microwaves, kettles and fridges. Several reviews highlight the comfortable beds and the overall cleanliness, contributing to a restful stay.
The view from the rooms is another point of praise; many guests enjoyed the beautiful scenery of the river and harbor with yachts moored close by, offering a unique and pleasant landscape. The atmosphere inside the hotel is described as spacious and relaxing with a feeling of openness upon entering.
However, some rooms show signs of wear and tear, such as peeling wallpaper, rusted window frames and older carpets. Despite these minor issues, the rooms remain functional and enjoyable. Occasionally, a few guests noted issues with air conditioning, damp smells and occasional lapses in deep cleaning.
Overall, the spaciousness, cleanliness and comfortable amenities of the rooms make Tokushima Grandvrio Hotel a solid choice for travelers seeking a relaxing and scenic stay. The lovely views and sense of space significantly enhance the guest experience, even if there are occasional maintenance concerns.
Beds
The Tokushima Grandvrio Hotel offers a range of bedding experiences that have garnered various levels of satisfaction from past guests. Most notably, the beds are often described as spacious and comfortable with many guests appreciating their large, spacious dimensions including king-size options. Additionally, baby beds are provided, which is convenient for families traveling with young children.
However, opinions about the firmness and overall comfort of the mattresses appear to be mixed. Some guests found the beds to be firm and supportive, while others described issues such as sagging mattresses, excessive hardness or an overall lack of comfort. Similarly, pillow preferences varied among guests. Although there were plenty of pillows available, some found them too high or uniformly firm, which affected their ability to sleep comfortably.
Overall, while the size and cleanliness of the beds generally received positive remarks, the firmness and condition of the mattresses and pillows were occasionally points of contention. The hotel seems suitable for those who value spacious and clean accommodations, but it may be worth considering personal comfort preferences regarding mattress and pillow firmness before booking.
Cleanliness
The Tokushima Grandvrio Hotel offers a generally clean and comfortable stay, despite its older facilities. Many guest reviews highlighted the cleanliness of the rooms and common areas, describing the spaces as clean, spacious, well-maintained and comfortable. The lobby and facilities received positive remarks for their cleanliness and daily room cleaning was often noted to be well-done.
However, the hotel does show signs of aging with several guests mentioning renovations and the need for updates. Some areas, especially bathrooms and accent features like wallpaper, showed wear and tear, such as mold, dust and peeling wallpaper. These issues, while noted, did not detract significantly from many guests’ overall positive impressions of the hotel's cleanliness. Despite these minor drawbacks, most guests found the hotel to be a clean and quiet place to stay, providing good value for the price.
Staff
The staff at Tokushima Grandvrio Hotel consistently receive high praise for their professional and friendly demeanor. Guests describe the front desk team as quick to respond, polite and very helpful, often noting their smiles and attentiveness. The service is highlighted as being particularly courteous and efficient with staff members well-trained in assisting guests and providing local recommendations. The kindness of the front desk staff, including their willingness to help and answer questions, contributes positively to the overall guest experience. Even more, the staff is commended for their attention to detail, hospitality and ability to make guests feel welcomed and taken care of, whether guiding them to nearby attractions or supporting special needs like wheelchair assistance. Overall, despite a few mentions of inconsistency, the majority of reviews reflect a high standard of customer service and a welcoming atmosphere created by the hotel's dedicated staff.
Wi-Fi
The Tokushima Grandvrio Hotel presents a mixed experience when it comes to its Wi-Fi service. On the positive side, some guests have reported excellent Wi-Fi speed and availability of a variety of smartphone chargers. However, there have been consistent complaints about connectivity issues. Many guests have faced trouble connecting to the Wi-Fi or experienced frequent disconnections. In some instances, guests found the free Wi-Fi to be completely non-functional with slow connection speeds adding to the frustration. Despite the scattered good reviews, the overall Wi-Fi environment at the hotel has room for improvement.
Parking
The parking situation at Tokushima Grandvrio Hotel is notably convenient and highly appreciated by guests. The hotel offers a multi-story parking lot, which provides ample, spacious parking spaces that are both easy to access and well-connected to the hotel. This setup ensures that guests can park without hassle and the fact that the parking is free adds an extra layer of convenience and value to their stay.
The free parking also facilitates easy access to the city center and nearby tourist attractions, making it an ideal choice for those traveling by car. The attached multi-level parking garage is particularly praised for being covered, allowing guests to reach nearby amenities like convenience stores without getting wet, which is seen as very thoughtful and practical.
In terms of location, the parking is described as being close to the city center, enabling guests to enjoy the sights and sounds of Tokushima with minimal effort. Additionally, guests have remarked on the cleanliness and overall maintenance of the parking facilities, contributing to a stress-free and pleasant parking experience.
While a few guests mentioned a lack of clear guidance on parking locations, the general consensus is overwhelmingly positive, highlighting the spaciousness, convenience and free access of the parking lot as standout features of the Tokushima Grandvrio Hotel. Overall, for those traveling by car, the hotel's parking amenities greatly enhance the ease and enjoyment of their stay.
Family
The Tokushima Grandvrio Hotel comes highly recommended for families looking for a comfortable and welcoming stay. A notable convenience about the hotel is its proximity to a convenience store, making quick needs easily accessible. Families particularly appreciated the attention given to children, highlighted by the availability of children's slippers and toothbrushes at the front desk. Various amenities for children such as an elevator designed like a whirlpool delighted the younger guests.
Guests praised the family-friendly setup, including arrangements for nearby rooms which facilitated a smooth experience for parents and children. The hotel's breakfast buffet gained positive remarks, providing an enjoyable family meal to start the day. Additionally, the staff's exceptional support, including aiding guests with wheelchairs, received commendation.
However, a few minor areas for improvement were noted, such as the lingering smell of cigarettes in some non-smoking rooms and the pillow thickness not being suitable for everyone. Overall, the Tokushima Grandvrio Hotel stands out as an affordable, beautiful and helpful place for families, making it a great choice for those traveling with children.
3 Star
Located in a prime area, Tokushima Grandvrio Hotel offers excellent views and the convenience of free parking. The breakfast features a wide variety of menu options and the staff provide generous service, even beyond standard hours. It's a cost-effective option that balances affordability with a touch of luxury, making it an attractive choice for both leisure and business travelers. Guests appreciate the spacious rooms and the extensive parking lots. The hotel exudes cleanliness and a refined vibe despite its age. While the facilities and interior are noticeably worn out and outdated, this does not heavily detract from the overall comfort and value for a three-star hotel. The general consensus is that it remains a good value option, combining a great location with satisfactory amenities.
Accessible
The Tokushima Grandvrio Hotel offers several features that cater to guests with disabilities. The hotel provides accessible pathways and handrails in the bathrooms to ensure ease of movement. While there is no accessible public bath, the staff's support for wheelchair users is commendable, even lending wheelchairs for guests to use at the breakfast buffet. The breakfast buffet itself is noted for its delicious offerings. Guests will find convenient access to a nearby convenience store as well as ample parking facilities for cars, ensuring an overall comfortable stay. The availability of free amenities further enhances the experience for all guests.
No, Tokushima Grandvrio Hotel doesn't have any pool.
No, a spa isn't available at Tokushima Grandvrio Hotel.
No, Tokushima Grandvrio Hotel doesn't allow dogs.
Yes, parking facilities are available at Tokushima Grandvrio Hotel.