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Summary of reviewsGrand Paragon Hotel Johor Bahru enjoys a highly favorable location, consistently praised by guests for its central position. Conveniently close to KSL City Mall, Cedar Point Food Center and various local hawker centers, it offers easy access to shopping, dining and numerous attractions. The hotel's proximity to important thoroughfares and CIQ ensures smooth travel around the city, complemented by free parking, making it an excellent base for leisure and business travelers.
The breakfast experience receives predominantly positive reviews for its quality and variety, particularly highlighting delightful items like Nasi lemak. Though some aspects, such as the freshness of certain items, might need improvement, the overall satisfaction with the hearty and varied buffet contributes significantly to guest contentment.
Dinner options at the hotel are also favorably reviewed with guests appreciating the convenience and tastefulness of on-site and nearby dining choices. Room service meals receive particular praise for their quality, enhancing the dining experience.
Rooms at the hotel are notable for their spaciousness and comfort, especially the family suites. Guests enjoy the city views, comfortable beds and clean bathrooms, although some mention minor issues like lighting and dated furnishings. Nevertheless, the overall room condition is positively received, ensuring a restful and cozy stay.
Cleanliness is well-maintained with many noting the diligence of the housekeeping staff. The clean and comfortable environment, extended to the welcoming reception area and well-kept pool, adds to a pleasant stay despite occasional inconsistencies like outdated furnishings.
The staff generally receive commendation for their friendliness and efficiency, particularly the front desk and housekeeping teams. Though some instances of inconsistent service were noted, the overall guest experience with the accommodating and polite staff remains positive.
The hotel's wifi meets basic connectivity needs, though some guests experience intermittent issues. Nonetheless with repeated attempts, many find it functional enough for a satisfactory stay.
The spa and wellness amenities, including a well-rated massage area and an adequately equipped gym, enhance the stay experience. Guests appreciate the comprehensive facilities and professional services available, despite some equipment requiring upgrades.
The pool offers a pleasant retreat with its clean and clear water, situated on the 11th floor with appealing views. Despite occasional maintenance needs and limited space, it remains a favored feature for relaxation.
Ample and free parking adds convenience, making it easy for guests to explore nearby attractions. Efficient service at the hotel counters resolves parking issues quickly, contributing to a stress-free stay.
Families find the hotel ideal with spacious family suites and a kid-friendly atmosphere ensuring comfort and practicality. The accommodating staff and clean, safe environment make it a highly recommended choice for family travelers.
The hotel's strategic location also caters to nightlife enthusiasts, offering easy access to local night hawker centers and night markets, enhancing the vibrancy of the stay.
Overall, Grand Paragon Hotel Johor Bahru impresses with its strategic location, spacious rooms, quality dining experiences and dedicated staff, making it a favorable choice for travelers seeking comfort and convenience in Johor Bahru. Show more
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Hotel for Honeymoon
The hotel offers dedicated honeymoon suites that cater to couples seeking a romantic getaway. The suites are noted to be clean and well-maintained, adding to the overall positive experience. The hotel's effort to create a romantic ambiance for newlyweds is appreciated with some guests highlighting the beautiful view from their rooms.
Hotel with Spa
The hotel offers a spa with a variety of treatments, including aromatherapy and reflexology. It also features a sauna and spa tub for guests to unwind.
Romantic Hotel
Listed as great for couples, providing a range of amenities including a swimming pool, a health spa for relaxation, and a fitness center.
Hotel near Nightlife Spots
Located in Taman Century, it provides easy access to the Century Garden Monday Night Market and is near a Chinese night hawker center. The hotel's central location makes it ideal for experiencing the local nightlife, with lounges open until 2 AM.
Hotel with Swimming Pool
The hotel has a sleek pool on one of the higher floors, providing an elevated view of the cityscape. It's clean and suitable for both casual floating and serious lap swimming.
Rooftop Pool Panoramic View Pool Outdoor Pool
Hotel with Free Wi-Fi
This hotel offers free Wi-Fi, making it convenient for guests to stay connected. Its location in Taman Century provides easy access to various amenities and attractions in Johor Bahru.
Business Hotel
This hotel is an ideal choice for business travelers, providing quick access to a well-maintained business area perfect for hosting and conducting meetings smoothly. The conference facilities are well-managed and equipped with modern technology.
Hotel with Parking
Free parking is provided for guests. Parking is available on site, and in some instances, parking is included with certain room types.
4-Star Hotel
Located in Johor Bahru, this hotel offers comfortable accommodations with a range of amenities. Its central location provides easy access to shopping and dining options, making it a convenient choice for travelers exploring the city.
Hotel with Outdoor Pool
The hotel offers both an outdoor pool and an infinity pool. Located on the 11th floor, the pool area provides a peaceful retreat with well-lit surroundings.
Family Friendly Hotel
Hotel with Gym
Hotel with Panoramic View Pool
Hotel with Rooftop Pool
Room Types
Standard Twin RoomThis air-conditioned double/twin room is fitted with carpeted flooring and warmly lit. A flat-screen TV and a minibar are available. Shower facilities are included in the en suite bathroom.
Deluxe Twin RoomThis larger room is fitted with 2 single beds. Warmly lit, it features a flat-screen TV and ironing facilities. Free toiletries are available in the en suite bathroom.
Junior SuiteFeaturing a separate seating area, this spacious suite is fitted with a flat-screen TV and a minibar. Bath/shower facilities are available in the en suite bathroom.
Family SuiteOffering additional living space, this suite has 2 bedrooms. The separate seating area comes with a flat-screen TV. The en suite bathroom includes bath/shower facilities.
Standard King RoomFeaturing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious double room features air conditioning, a wardrobe, an electric kettle, a flat-screen TV, as well as city views. The unit has 1 bed.
Deluxe King RoomFeaturing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV, a wardrobe, a safe deposit box, an electric kettle as well as city views. The unit has 1 bed.
Honeymoon SuiteThis spacious suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The air-conditioned suite provides a flat-screen TV, a wardrobe, a safe deposit box, an electric kettle as well as city views. The unit offers 1 bed.
Presidential SuiteThis spacious suite includes 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite offers a flat-screen TV, a wardrobe, a safe deposit box, an electric kettle as well as city views. The unit has 1 bed.
One-Bedroom ApartmentThe unit has 2 beds.
One-Bedroom ApartmentThe unit offers 3 beds.
StudioThe unit offers 1 bed.
StudioThe unit has 2 beds.
Guest Reviews
8.0
Very Good
Location
The Grand Paragon Hotel in Johor Bahru enjoys a highly favorable location, praised consistently by guests. Situated in a central part of the city, it offers convenient access to numerous attractions and amenities. It is notably close to the KSL City Mall, a popular destination just a short walk away, making it a prime spot for shopping and dining. The hotel is also near Cedar Point Food Center and several other local hawker centers, providing guests with diverse culinary options.
For those traveling further afield, the hotel's proximity to the CIQ and major thoroughfares allows for easy travel around the city. Moreover, it is straightforward to reach key sites like JBCC, City Square and Jalan Dhoby from the hotel. Visitors appreciate the ease of grabbing a quick ride via services like Grab to explore food places and other points of interest.
Other notable aspects include free parking, which adds to the convenience for those driving and a notable Monday night market located nearby. The strategic positioning of the hotel within Johor Bahru makes it an excellent base for both leisure and business travelers.
Breakfast
The breakfast experience at Grand Paragon Hotel Johor Bahru garners a mix of impressions from its guests with a notable emphasis on positivity. Guests frequently highlight the good quality and varied selection available, often describing the buffet as diverse, hearty and satisfactory. Many appreciate the numerous options and delicious, tasty offerings with several noting specific items like the Nasi lemak as particularly delightful. The breakfast is well-received for its quality and value, contributing significantly to guests' overall satisfaction.
However, some reviews indicate areas for improvement, such as the freshness of certain items like dim sum and the limited variety that could be expanded further. A few guests found the breakfast to be average compared to other hotels with some specifically mentioning it as "so-so" or somewhat standard. Despite these critiques, the majority agree that the breakfast service is good with many enjoying the buffet spread and expressing contentment with their morning meals. The clean and spacious rooms, friendly staff and prime location further enhance the positive aspects of the breakfast experience at the hotel.
Dinner
Grand Paragon Hotel Johor Bahru offers a diverse range of dinner options that consistently receive praise for their taste and service. Guests appreciated the convenience of having various restaurants right within the hotel lobby. Additionally, the nearby open food court and local hawker stalls provide excellent dining alternatives that are just a short walk away. While some guests felt there was room for improvement, many found the food delicious, emphasizing the quality of room service meals. The hotel's strategic location further enhances its appeal, providing easy access to a variety of dining choices. Overall, the dinner experience at the hotel is generally positive, bolstered by the good service and flavorful food offerings.
Rooms
Grand Paragon Hotel Johor Bahru boasts impressively large rooms that consistently meet guests' expectations for space and comfort. The family suites are particularly noted for their immense size, providing ample room for families to spread out and relax. Comfortable beds and clean, spacious bathrooms further enhance the stay experience. Many guests appreciate the excellent city views from higher floors, especially from rooms with large bay windows.
Cleanliness is generally well-maintained with most guests finding their rooms neat and tidy. However, a few pointed out that lighting can be an issue with some rooms described as dim or poorly lit. Room amenities are adequate, though a few guests felt they could use an upgrade. Despite a couple of minor maintenance issues, such as dated furniture or occasionally malfunctioning air conditioning, the overall room condition is good.
Guests frequently enjoyed the comfort and quietness of their rooms, underscoring that the hotel provides a restful environment. Room service and other facilities are praised for being in good working order and contributing to a convenient stay. Those who received upgrades, especially to deluxe rooms or suites, found the added space and enhanced views to be a delightful bonus.
Overall, Grand Paragon Hotel offers a compelling blend of spaciousness, cleanliness and comfort, making it a solid choice for travelers seeking a cozy and roomy accommodation in Johor Bahru.
Beds
The beds at Grand Paragon Hotel Johor Bahru receive high praise from guests, consistently described as comfortable, big and featuring thick mattresses. Wood the rooms housing these beds are spacious with clean and crisp bedsheets adding to the overall comfort. Guests have noted that the twin and large single beds provide ample space and are particularly suitable for couples and families.
Most reviewers find the firmness of the bedding and pillows to be just right, although a few mentioned that the pillows were a bit too firm for their liking. The hotel offers a variety of bed configurations, including large single beds, twin beds and king beds, ensuring that guests can find an option that meets their needs.
Overall, the well-maintained rooms, combined with the friendly and helpful staff, enhance the comfortable sleeping experience at Grand Paragon Hotel. The positive feedback about the beds underscores the hotel's commitment to providing a restful and relaxing stay for its guests.
Cleanliness
Grand Paragon Hotel Johor Bahru generally receives favorable comments regarding its cleanliness. Many guests have noted that the rooms are spacious, neat and well-maintained. The hotel also scores well with its friendly and efficient housekeeping staff. Many reviews highlight that their rooms were very clean and comfortable upon arrival with the cleaning service being particularly diligent. The pool area is also appreciated for its cleanliness and suitability. Guests staying in suites, including the honeymoon suite, find them clean and well-kept, adding to a pleasant stay experience.
However, several reviews point out inconsistencies in cleanliness standards. Issues such as dirty bed sheets, grimy mirrors, carpets and insufficient room lighting were mentioned. There are also remarks about outdated furnishings and the need for bathroom upgrades, as molds and dirty tile grouts were noted. Despite these occasional drawbacks, the overall impression remains positive with many guests finding the environment clean and pleasant. The reception area and overall maintenance receive commendations, enhancing the welcoming atmosphere of the hotel.
Staff
At the Grand Paragon Hotel Johor Bahru, the staff receive a blend of positive and mixed feedback. Guests often commend the hotel for having friendly, helpful and polite staff. Many reviewers specifically highlight that the front desk and reception staff are noted for their friendliness and efficiency, often going above and beyond to assist with queries and arranging room upgrades. Housekeeping staff and restaurant wait staff are also praised for their courtesy and professional service.
However, the reviews do indicate instances of inconsistency in service quality. While many guests appreciate the staff's responsiveness and problem-solving abilities, there are mentions of rude and unprofessional behavior by some staff members. Issues such as slow check-in processes and a lack of knowledge about procedures at the reception were noted by a few guests.
Despite these occasional hiccups, the overall sentiment leans towards a positive experience with staff interactions with many guests enjoying the helpful and accommodating nature of the personnel. The team's proficiency in English and their attentive service contribute significantly to a pleasant stay for the majority of visitors.
Wi-Fi
The wifi at Grand Paragon Hotel Johor Bahru generally meets basic connectivity needs with some guests noting functional and good performance throughout their stay. The availability of common access ensures that guests can stay connected. However, experiences vary, as other reviews mention that the wifi is very weak and in need of improvement. Despite occasional issues, some guests found that with multiple attempts, the reception improved, providing a rapid wireless connection. Overall, while the wifi service is functional, there might be room for enhancement in terms of consistency and strength.
Spa
The Grand Paragon Hotel Johor Bahru offers a diverse range of spa and wellness amenities appreciated by its guests. Located on the 11th floor, the spa features a massage area, a hair salon and a nail parlour, catering to various relaxation and beauty needs. Additionally, there's a massage service available on both the 5th and 11th floors, which guests are keen to try repeatedly, reflecting satisfaction with the treatments. The service provided is noted for being perfect and accommodating, especially in creating a relaxing ambiance.
The hotel also boasts comprehensive facilities, including spa services in the lobby, a gym, a lounge and a pool on the 11th floor, ensuring a well-rounded experience for guests. The breakfast buffet is highlighted as comprehensive, adding to the overall appeal of the stay. Although there are mentions of the steam room being under maintenance and certain facilities needing improvement, the overall sentiment remains positive with emphasis on the fantastic and highly recommended spa services.
Gym
The gym at Grand Paragon Hotel Johor Bahru receives praise for its spaciousness and modern equipment. Guests noted that the gym is clean, well-equipped and safe with friendly gym trainers available to assist. Despite some equipment being down and some guests feeling it could use an upgrade, the overall sentiment remains positive. The facilities complement the hotel's comprehensive wellness offerings, including a spa and massage services on the 11th floor.
Pool
The pool at Grand Paragon Hotel Johor Bahru offers an appealing respite for guests looking to relax and unwind. Highlighting both an outdoor pool and a charming infinity pool, the experience is generally pleasant. The pool, located on the 11th floor, provides a peaceful retreat with well-lit surroundings, creating an inviting ambiance for nighttime swims. Visitors frequently note the pool as clean and clear, though there are occasional mentions of it needing more regular maintenance.
Though some guests find the pool small and sometimes crowded, many still describe it as enjoyable and perfect for relaxation. While more chairs around the pool would enhance the experience, the establishment's efforts to maintain the pool are noticeable, contributing to positive swimming experiences. The pool's setting on an upper floor includes some pleasing views, although most rooms do not overlook the pool area.
Additional amenities, such as a well-equipped and clean gym along with massage services on the same floor, complement the overall wellness offering of the hotel, providing guests with varied ways to unwind.
Parking
Grand Paragon Hotel in Johor Bahru offers a mix of parking experiences for its guests with an emphasis on convenience and accessibility. Many reviews highlight the ample and free parking, which guests appreciated as it added a layer of safety and ease to their stay. The parking area provides direct access to the hotel, making it more convenient for visitors to come and go. The location of the hotel within walking distance of several attractions, also adds to the appeal.
Despite some mentioning that the parking can be narrow and occasionally problematic, the overall sentiment remains positive with guests noting the availability of multiple levels of parking. Additionally, the efficient and helpful service at the hotel counters ensures that any issues with parking tickets are quickly resolved. Overall, the parking facilities at Grand Paragon Hotel are seen as reliable and generally satisfactory, contributing to a pleasant and stress-free stay.
Family
Grand Paragon Hotel Johor Bahru offers an ideal environment for families with spacious accommodations catering to groups of all sizes. The family suites are particularly noted for their generous room, easily accommodating families of three to five members. Multiple reviews highlight the comfort and practicality of the hotel's family rooms, making it an excellent choice for those traveling with children.
Families praised the hotel for its kid-friendly atmosphere and amenities, which contribute to an effortless stay. Children have ample space to move around and are safe within the premises, ensuring a worry-free experience for parents. The hotel's proximity to shopping malls adds convenience for family outings, although staying within the hotel grounds is equally enjoyable.
Guest feedback often mentions the accommodating nature of the hotel staff, who make the reservation process seamless and cater to specific family needs. Cleanliness and a quiet environment further enhance the comfort level, allowing for relaxation after busy days.
Overall, Grand Paragon Hotel Johor Bahru is highly recommended for families seeking a comfortable and convenient stay. Many families have chosen to return, underscoring the hotel's consistent ability to provide a pleasant experience.
Nightlife
Grand Paragon Hotel Johor Bahru boasts a central location that is ideal for those interested in experiencing the local nightlife. The nearby area features a variety of attractions suitable for night owls, including a Chinese night hawker center directly below the hotel and a nearby night market open on Mondays. Guests can also find lounges open until 2 AM. However, it's worth noting that the lively nightlife can result in loud club noises that may affect those seeking a quieter stay. Despite this, the hotel's tranquil interior offers a comfortable retreat, balancing the vibrant surroundings with a peaceful atmosphere.
4 Star
Grand Paragon Hotel Johor Bahru receives a mix of opinions from its guests, emphasizing its value for money and family-friendly atmosphere. Guests often highlight the cleanliness of the facilities and spacious, well-kept rooms. The friendly and compliant staff contribute to an overall positive experience, making communication easy and ensuring smooth interactions. While some guests feel the hotel's amenities justify its four-star rating, others suggest it falls short of these standards, comparing its presentation to that of a three-star establishment. Although slightly pricey for some, many agree that the property delivers on its promises with satisfactory amenities and responsive service that warrant its four-star rating.
Business
Grand Paragon Hotel Johor Bahru is an ideal choice for business travelers. Visitors can expect quick access to the well-maintained business area, perfect for hosting and conducting meetings smoothly. The conference facilities are well-managed, equipped with modern technology and maintained in good condition. The hotel staff ensures visitors are always courteous and facilitate effortless communication, making it suitable for professional interactions and business trips. The spacious and accommodating meeting areas, predictable services and beneficial amenities like breakfast enhance the business traveler experience, guaranteeing that operations run effectively and efficiently.
Rooftop Pool
The rooftop pool at Grand Paragon Hotel Johor Bahru is highlighted for offering beautiful and clear views, making it a fantastic space for relaxation. Many have praised the perfect views and the nice setting of the rooftop pool. The lounge area nearby is noted as lovely and overall, the experience is consistently good. While there are positive remarks, it is also mentioned that the rooftop pool could benefit from some maintenance to enhance the experience.
Outdoor Pool
The outdoor pool at Grand Paragon Hotel Johor Bahru receives high praise for its cleanliness and pleasant area. Guests consistently enjoy the nice infinity pool, which offers perfect and great views. The space is well-maintained, making every visit effortless and enjoyable. Quick access to the pool and its accessible amenities contribute to a very pleasurable experience. Although there have been instances of maintenance or upgrades, the positive aspects are numerous, leading to high recommendations from visitors.
Honeymoon
The Grand Paragon Hotel Johor Bahru stands out as an excellent choice for honeymooners, offering dedicated honeymoon suites that cater to couples seeking a romantic getaway. Guests have described the honeymoon suites as nice with couple beds that contribute to a comfortable and intimate atmosphere. The suites are noted to be clean and well-maintained, adding to the overall positive experience.
The hotel's effort to create a romantic ambiance for newlyweds is appreciated with some guests highlighting the beautiful view from their rooms. Fulfilling specific requests for honeymooners, such as those for a honeymoon suite, is something the staff accomplishes effortlessly, making the stay even more special.
Overall, the Grand Paragon Hotel presents a lovely, romantic setting, making it a great option for couples celebrating their honeymoon. Guests recognize the availability of honeymoon packages that further enhance the romantic experience, ensuring an unforgettable stay.
Romantic
The Grand Paragon Hotel Johor Bahru seems to offer a particularly romantic experience, ideal for couples looking to spend quality time together. The honeymoon suites come with couple beds, contributing to the romantic ambiance that guests love. The rooms are consistently clean and offer beautiful views, which adds to the overall charm. Guests have praised the romance packages available, which can make any stay feel extra special. The atmosphere of the hotel is perfect for great dates and love-making, making it a fantastic romantic spot. Everyone looking to rekindle romance or simply enjoy a beautiful ambiance with a partner will find this hotel fitting for their needs.
Yes, Grand Paragon Hotel Johor Bahru has pool(s) that belong to one or more of the following categories: Rooftop Pool, Panoramic View Pool, Outdoor Pool.
Yes, a spa is available at Grand Paragon Hotel Johor Bahru.
No, Grand Paragon Hotel Johor Bahru doesn't allow dogs.
Yes, parking facilities are available at Grand Paragon Hotel Johor Bahru.