Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsThe DAVINCI Hotel on Nelson Mandela Square is highly regarded for its exceptional and convenient location at the heart of Johannesburg. Guests appreciate the direct access to the adjacent shopping mall and the myriad dining and retail options available within Nelson Mandela Square and Sandton City Mall. This strategic position allows for a seamless and secure shopping and dining experience, enhancing the appeal of the hotel for both leisure and business travelers. The beautiful setting, city views and the hotel's cleanliness contribute to the overall positive impression.
The breakfast service receives mixed reviews. Many guests enjoy the variety and quality of the food, specifically noting the supportiveness of the chef and the excellent location of the breakfast venue. However, some guests feel that the service does not meet five-star standards with complaints about messiness and a lack of variety in hot meals and continental options.
Rooms at the hotel are generally praised for their comfort and spaciousness with clean accommodations and attentive staff enhancing the guest experience. Guests find the room decor pleasing, particularly the large, comfortable beds and terrific showers. Nevertheless, some have encountered issues such as insufficient soundproofing, maintenance problems and occasional cleanliness concerns.
While the overall cleanliness of the hotel is often commended with well-maintained rooms and public areas, there are occasional reports of specific cleanliness issues, including dust, blocked drains and unclean carpets and windows.
The hotel staff receives extensive praise for their friendliness, professionalism and exceptional service. Guests frequently commend the porters, concierge and reception staff for their willingness to go above and beyond, ensuring a comfortable and welcoming stay. Despite some isolated instances of less-than-perfect service, the staff's overall efficiency and pleasant demeanor significantly contribute to the guests' positive experiences.
In summary, DAVINCI Hotel on Nelson Mandela Square provides a highly favorable stay for travelers due to its prime location, comfortable rooms and exceptional staff service, notwithstanding some areas for improvement in breakfast variety and specific maintenance and cleanliness details. Show more
Read review summaries for all categories
Categories
Luxury Hotel
This luxury hotel is seamlessly connected to Nelson Mandela Square and Sandton City. It showcases a stunning private art collection, a heated infinity rooftop pool with a terrace, a gymnasium and spa, and fine dining at Maximillien restaurant. Suites include options up to 210 square meters and some with fully equipped kitchens.
Hotel for Honeymoon
This hotel offers excellent amenities and is located on Nelson Mandela Square, providing easy access to shopping and dining. The luxurious accommodations and convenient location make it a great choice for a honeymoon. Recent reviews highlight its excellent service and prime location.
Romantic Hotel
Located on Nelson Mandela Square, the DAVINCI Hotel offers luxurious accommodations and convenient access to shopping and dining. The stylish rooms and personalized service create a romantic and sophisticated atmosphere.
Hotel near Nightlife Spots
Located on Nelson Mandela Square in Sandton, the DAVINCI Hotel offers access to top nightlife spots, superb restaurants, and trendy bars. Sandton is known as a place to see and be seen, with a vibrant nightlife scene.
Hotel with Swimming Pool
The DAVINCI Hotel features an outdoor pool and a spa. Its central location on Nelson Mandela Square provides easy access to shopping and dining, making it perfect for a luxurious and convenient stay.
Outdoor Pool
Business Hotel
The DAVINCI Hotel on Nelson Mandela Square provides luxurious accommodations and excellent business facilities. It features well-equipped meeting rooms, high-speed internet, and personalized services, catering to the needs of corporate travelers. Its location on Nelson Mandela Square offers convenient access to shopping and dining.
Hotel with Gym
Located on Nelson Mandela Square, the DAVINCI Hotel offers a convenient and luxurious stay with a fitness center, allowing guests to easily access fitness facilities during their visit.
Hotel for Yoga
This luxury hotel features a spa, which is often a venue used for incorporating yoga sessions or other mindful movement and relaxation classes for guests.
5-Star Hotel
Located on Nelson Mandela Square, the DAVINCI Hotel offers an infinity pool, a full-service spa, and a gourmet restaurant with a sushi bar. The hotel provides direct access to the mall and is known for its convenient location and comfortable rooms.
Hotel with Outdoor Pool
Situated on Nelson Mandela Square, this hotel includes an outdoor pool as part of its upscale amenities, offering a convenient and pleasant swimming experience in a prime location.
Hotel Taking Steps Towards Sustainability
Hotel with Spa
Family Friendly Hotel
Accessible Hotel
Room Types
Junior King SuiteThis modern, air-conditioned suite features a mini bar, flat-screen TV with satellite channels, a mini bar and an en suite bathroom with a separate bath.
Deluxe King Room with PatioThis double room features air conditioning, a flat-screen TV, a mini bar and an en suite bathroom with a separate bath.
Executive King RoomThis double room has a flat-screen TV, a sofa, a mini bar, air conditioning and an en suite bathroom with a separate bath.
Deluxe King RoomThis double room features a flat-screen TV, a sofa, a mini bar, air conditioning and an en suite bathroom with a separate bath.
Standard Twin RoomThis twin room has a flat-screen TV, a mini bar, soundproofing, air conditioning and an en suite bathroom with a separate bath
Standard King RoomThis double room features a flat-screen TV, a DVD player, a mini bar, soundproofing, air conditioning and an en suite bathroom a separate bath.
King Room - Disability AccessThis double room has a flat-screen TV,a mini bar and air conditioning and an en suite bathroom with handrails.
The room can accommodate a wheelchair.
Executive SuiteProviding free toiletries and bathrobes, this suite includes a private bathroom with a walk-in shower, a bath and a hairdryer. The suite provides air conditioning, a tea and coffee maker, a wardrobe, a safe deposit box, as well as a flat-screen TV with streaming services. The unit offers 1 bed.
King RoomThe spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a bath. Boasting a patio, this double room also provides a seating area, a wardrobe and a flat-screen TV with streaming services. The unit offers 1 bed.
Guest Reviews
8.3
Very Good
Location
Nestled in the heart of Johannesburg, the DAVINCI Hotel on Nelson Mandela Square offers an exceptional and convenient location for travelers. Strategically situated with direct access to a large shopping mall, guests can enjoy the seamless connection via the hotel elevator, making it a safe and sensational choice for shopping enthusiasts. The central positioning within Nelson Mandela Square and proximity to Sandton City Mall provides a plethora of dining and retail options, essential for those with limited time in the city.
Guests consistently praise the location as perfect, superb and excellent, highlighting the ease of exploring and the convenience of being able to shop and dine without leaving the premises. The environment is further enhanced by the cleanliness of the hotel and the friendly, hospitable staff, ensuring a comfortable stay. The beautiful setting and city views add to the appeal, making the DAVINCI Hotel a top choice for both leisure and business travelers looking for a well-placed, integrated urban retreat.
Breakfast
Guests have mixed feelings about the breakfast at 'DAVINCI Hotel on Nelson Mandela Square'. Many reviews highlight that the breakfast is good with adequate variety and consider it outstanding. The friendliness and supportiveness of the chef in charge also receive positive mentions. Additionally, guests appreciate the excellent location of the breakfast venue.
However, there are consistent complaints about the service from some of the staff during breakfast with several noting it was not up to the standards of a five-star hotel. Some guests found the breakfast experience to be messy and noted that the venue was not clean. There were also comments on the lack of a buffet for hot meals and a need for more variety and continental options. While the breakfast might have been better in the past, some felt it no longer meets their expectations for a premium experience.
Rooms
DAVINCI Hotel on Nelson Mandela Square features rooms that are generally described as comfortable and spacious. Many guests have appreciated the clean and well-maintained accommodations, highlighting the quiet atmosphere and attentive staff. The room facilities, including the setup and decor, have been positively noted with special mentions about the large, comfortable beds and terrific showers.
However, some guests have pointed out issues such as the lack of soundproofing and maintenance problems, including non-functional plugs and outdated facilities. A few reviews mentioned cleanliness issues and poor views overlooking the adjacent shopping mall.
Overall, while guests generally enjoyed their stay, noting the comfort and helpfulness of the staff, there are areas for improvement in room maintenance and service.
Cleanliness
The cleanliness of the DAVINCI Hotel on Nelson Mandela Square receives mixed reviews from guests. Positive feedback highlights that the rooms and various areas like the spa and dining room are well-maintained and sparkling clean. Many guests found their rooms to be very clean, of a good size and secure, appreciating the overall tidiness of the hotel. However, some reviews indicate issues with specific instances of cleanliness, pointing out dust, broken furniture, blocked shower drains and unclean carpets, windows, bathrooms and hallways. Despite these concerns, the hotel generally maintains a clean environment with attentive staff contributing to a comfortable stay. More attention to detail in cleaning, particularly in the restaurant and specific room areas, could enhance the overall guest experience.
Staff
At the DAVINCI Hotel on Nelson Mandela Square, the staff consistently receives high praise from guests for their exceptional service and warm hospitality. Visitors frequently highlight the professionalism and friendliness of both the reception staff and the entire hotel team. The porters and concierge are often mentioned for their excellent service, playing a significant role in creating a welcoming atmosphere.
Many guests laud the hotel staff as amazing, noting their willingness to go above and beyond to ensure a comfortable stay. The staff is noted for being lovely, always ready to help and consistently friendly, contributing to the overall positive experience at the hotel. The service is particularly commended for its promptness and efficiency, ensuring that any requests are handled in the shortest time possible.
A significant number of comments reflect on the attentiveness and pleasant demeanor of the staff, making guests feel at home. Some reviews do mention isolated instances of poor customer service attitudes, but these are rare compared to the overwhelmingly positive feedback.
The hotel's cleanliness, good-sized rooms and overall atmosphere are often attributed to the dedicated and friendly staff, enhancing the overall guest experience. Whether it’s at the reception, the breakfast venue or any other part of the hotel, the staff's world-class service and excellent attitude remain a standout feature for visitors staying at the DAVINCI Hotel.
Yes, DAVINCI Hotel on Nelson Mandela Square has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at DAVINCI Hotel on Nelson Mandela Square.
No, DAVINCI Hotel on Nelson Mandela Square doesn't allow dogs.
No, parking facilities aren't available at DAVINCI Hotel on Nelson Mandela Square.
Yes, DAVINCI Hotel on Nelson Mandela Square has a gym.