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Summary of reviewsFour Seasons Hotel The Westcliff is an exceptional and luxurious five-star hotel providing a refreshing stay with stunning views of the city and surrounding greenery. The exceptional breakfast is a big hit with guests, while the dining experience has mixed reviews. The staff goes above and beyond in providing attentive, caring and friendly service creating a relaxing atmosphere and making guests feel like royalty. The rooms are spacious and spotless with comfortable beds, providing a cozy retreat. The hotel is well located with easy access to the shopping mall, zoo and other local tours and activities. The spa is worth a visit, providing delightful facilities, despite some reviewers mentioning high prices. The cleanliness of the entire house is outstanding with a professional and immaculate service. Overall, Four Seasons Hotel The Westcliff is the ultimate luxurious destination in Johannesburg, offering world-class hospitality and amenities of the highest quality. Show more
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Luxury Hotel
Offering panoramic views of Johannesburg from its elevated position, the Four Seasons Hotel The Westcliff provides brilliant service and modern elegance. Guests can enjoy fine dining at Flames restaurant and relax with treatments at the spa.
Hotel near Golf Courses
While not directly on a golf course, the Four Seasons Westcliff is a luxury option with concierge services that can easily arrange access to nearby golf courses. The hotel's high-end amenities and service provide a premium experience for discerning golfers.
Hotel Taking Steps Towards Sustainability
Four Seasons Hotel The Westcliff is committed to preserving and regenerating the environment through sustainable practices. They offer local, sustainable, and seasonal menu items, responsibly sourced seafood, and cage-free eggs. The hotel has a food waste reduction program and eliminates single-use plastics.
Hotel for Honeymoon
This 5-star hotel is located on an elevated hillside, offering expansive lush gardens and panoramic views. It features a wellness center with massages and beauty treatments, a restaurant, and a fitness center. The hotel provides a luxurious and romantic setting with excellent service.
Hotel with Spa
The Westcliff Spa offers tranquil spa suites that provide an oasis of calm. Expert therapists deliver a range of customized treatments to restore balance and harmony. It features an expansive lush garden.
Family Friendly Hotel
This hotel is suitable for families because it provides features such as complimentary parking, a sauna, and an indoor swimming pool.
Dog Friendly Hotel
This luxurious 5-star hotel offers pet-friendly policies, an expansive lush garden, and is located near the Johannesburg Zoo, providing a beautiful and convenient environment for guests with dogs. It also features high-quality dining options and comprehensive wellness services.
Dogs Stay Free
Do you accept dogs in all rooms? Yes
Is there an extra charge? Free! There is no extra charge. Dogs stay for free.
Should the dog owner notify you before checking in? Yes
What is the maximum number of dogs per room? Up to 2 dogs are allowed in each room.
Is there a maximum weight of dogs accepted? Yes, 20 Kg
Do you provide any specials, treats and toys (check all that apply)?
A place to sleep
Blankets
Sitters
Are there any leash-free play areas? No
Should the dog be kenneled at all times in the room? No
Should the dog be kenneled/kept in a pet carrier at all times in public areas? No
Should the dog remain leashed at all times in the room? No
Should the dog remain leashed at all times in public areas? Yes
Are the dogs allowed on the furniture? Yes on special sheets.
Are the dogs allowed on beds? Yes on special sheets.
What are the basic requirements to accept a dog?
Must not be aggressive
Must be clean
Must not have fleas
Must use designated areas
Owners must clean pet waste immediately
Owners are responsible for any damage caused by the dog
Must not be left unattended in the room
Is there a refundable deposit to guard against damages? No
Do you provide any of these?
Food and water bowls
Except for dogs, do you also accept other pets? Yes
Do you have a written and comprehensive pet policy available on request? Yes
Additional information We do offer grooming, sitting etc however the costs change.
Answers last updated by Four Seasons Hotel The Westcliff
Known for its stunning hillside location and lush gardens, it offers panoramic views of Johannesburg. The hotel's elegant design, coupled with its exceptional service and fine dining options, creates a romantic and unforgettable experience.
Hotel with Swimming Pool
This hotel features multiple cascading pools with panoramic views of the Johannesburg Zoo and surrounding areas. The hotel's hillside location and elegant design provide a unique and luxurious swimming experience.
Outdoor Pool
Hotel with Free Wi-Fi
Four Seasons Hotel The Westcliff provides free Wi-Fi, ensuring guests can stay connected while enjoying the hotel's luxurious accommodations and exceptional service. Its commitment to connectivity enhances the overall guest experience.
Business Hotel
This hotel is known for its unique and naturally lit function spaces, many with private courtyards. It can host up to 200 guests in the Arcadia Ballroom, or treat meeting attendees to an outdoor reception in the Jacaranda Gardens or Rose Garden. The hotel offers five on-site dining options for guests.
Hotel with Gym
This hotel provides a luxury experience with a well-equipped fitness center and stunning views, making workouts more enjoyable. It combines fitness with relaxation and luxury.
5-Star Hotel
Located on an elevated hillside, the Four Seasons Hotel The Westcliff provides stunning views and a unique village-like atmosphere. It boasts sun-splashed villas, courtyards, fountains, and gardens. Guests can enjoy seasonally inspired dishes, a nature-inspired spa, and quiet moments admiring the endless treetops.
Hotel with Outdoor Pool
Known for its luxury and βρίσκεται σε μια προνομιακή τοποθεσία, αυτό το ξενοδοχείο διαθέτει εξωτερική πισίνα που συμβάλλει στην υψηλή ποιότητα των παροχών του.
Hotel where Dogs Stay Free
This luxury hotel in Johannesburg welcomes dogs under 19 kg with no additional fee. They provide specific amenities for pets, including beds, bowls, and personalized treats, and offer a dog-sitting service.
Hotel with Parking
Room Types
Garden View Deluxe King RoomThese more spacious deluxe rooms feature contemporary décor and offers scenic views across the property. They also include a seating area, flat-screen satellite TV, minibar and a safe. The spacious bathroom offers a bath and shower.
Please note, location and views vary and are subject to availability.
Garden View Deluxe Twin RoomThese more spacious deluxe rooms feature contemporary décor and offers scenic views across the property. They also include a seating area, flat-screen satellite TV, minibar and a safe. The spacious bathroom offers a bath and shower.
Please note, location and views vary and are subject to availability.
Garden View Premier RoomFeaturing a spacious marble bathroom, these Premier Rooms each offer a seating area with comfortable armchairs, a flat-screen satellite TV and a minibar.
Please note, this room category offers a selection of different configurations, which can include either a lounge space, a large room layout, or a large dressing area. Views, location and layout vary throughout the Resort and are subject to availability.
One-Bedroom King SuiteThis spacious and stylish suite comes with air conditioning and offers a separate lounge area which leads onto the balcony. It also includes a flat-screen satellite TV, minibar and a safe.
Please note, location and views vary and are subject to availability.
Panoramic View One Bedroom SuiteThis suite offers a spacious bedroom and a separate living area. All suites offer panoramic views and a private balcony or terrace. The en suite bathroom offers a bath and a shower.
Please note, location and views vary and are subject to availability.
Panoramic View Deluxe RoomThese more spacious deluxe rooms feature contemporary décor and have a balcony offering scenic views across the property. They also include a seating area, flat-screen satellite TV, minibar and a safe. The spacious bathroom offers a bath and shower.
Please note, location and views vary and are subject to availability.
Panoramic View Premier RoomFeaturing a spacious marble bathroom, these Premier Rooms each offer a seating area with comfortable armchairs, a flat-screen satellite TV and a minibar.
Please note, this room category offers a selection of different configurations, which can include either a lounge space, a large room layout, or a large dressing area. Views, location and layout vary throughout the Resort and are subject to availability.
Two Bedroom Family RoomOffering free toiletries and bathrobes, this family room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned family room offers a flat-screen TV with satellite channels, a private entrance, soundproof walls and a tea and coffee maker. The unit offers 3 beds.
Two Bedroom Presidential SuiteThe suite's kitchenette, which features a refrigerator and a tea and coffee maker, is available for cooking and storing food. The spacious suite provides air conditioning, a private entrance, a terrace with city views as well as a private bathroom featuring a bath.
Guest Reviews
9.2
Excellent
Location
Four Seasons Hotel The Westcliff boasts of a breathtaking and picturesque location with exceptional and stunning views of the city and surrounding greenery. The hotel is beautifully situated with a tranquil and peaceful feel, making it perfect for a staycation or vacation. Furthermore, the hotel has a great location with easy access to a shopping mall and the famous Johannesburg Zoo, which guests found worthwhile to visit. The restaurant's location and outlook are also highly recommended with fantastic panoramic views of the city and the zoo. The hotel's setting offers guests the feeling of being outside the bustling city with beautiful and well-maintained gardens even during autumn. However, some guests noted that there could sometimes be traffic noise due to the hotel's location close to the road. Overall, guests appreciate the outstanding location and views of Four Seasons Hotel The Westcliff, making it an excellent vacation destination.
Breakfast
When it comes to breakfast, the Four Seasons Hotel The Westcliff truly excels. Multiple guests have remarked that the breakfast was exceptional, stunning, amazing, superb, fabulous and delicious. There's an endless choice of pretty much anything from cereal to oysters to hot breakfast. Some reviewers even referred to it as a culinary experience. The venue itself received praise as well with some guests mentioning that they loved the atmosphere. However, there were a few remarks about the food not quite hitting the mark and some guests did have to wait a long time for their breakfast. But overall, the hotel's breakfast is a big hit with guests. Some have mentioned that they enjoyed their meal in their rooms, which the hotel executed flawlessly. The only criticism was that some guests preferred a stronger African touch to the food. The prices could be improved, but guests suggested they should be included in the total price or the staff should ask patrons if they would like it stocked or not. Regardless, if exceptional breakfast is what you're looking for in a hotel, the Four Seasons Hotel The Westcliff is definitely worth considering.
Dinner
The dining options at Four Seasons Hotel The Westcliff have received mixed reviews from guests. While some guests have enjoyed the dining experience, others have been disappointed with the quality of food and service. The Flame restaurant, in particular, has received criticism for not meeting the expectations of some guests with lukewarm starters and old prawns being served. However, there are positive comments about the food at the hotel with compliments on room service meals, super Essen and the terrifc food. But some guests found the food to be overpriced and limited in options. Some guests have also complained about slow service with long waiting times for meals and missing or incorrect ingredients in dishes. Despite the mixed reviews, there is hope that the hotel will improve its dining options in the future.
Rooms
If you're heading to Johannesburg, you won't want to miss the stunning Four Seasons Hotel The Westcliff. The property boasts beautiful gardens and impressive grounds and the staff are incredibly attentive and friendly. The rooms are spacious and clean with ridiculously comfortable beds and refreshing decor. While some guests felt the hotel could use some updates, the majority found the classic decor and elegant touches just right. With lovely restaurants and amazing views, it's no surprise that reviewers repeatedly mentioned how special they felt during their stays. And if you need a break from the hotel, the staff are readily available to help you arrange local tours and activities. Overall, this hotel is definitely worth a visit!
Beds
Sleeping in the Four Seasons Hotel The Westcliff is an absolute dream come true! The hotel has been praised for offering a range of beds in various degrees of softness or firmness, thereby catering to their guests' individual preferences. The bedding is of superior quality, ensuring that you'll get a good night's rest, no matter which style of bed you choose. There are plenty of pillows to keep you comfortable too and many guests have noted that it's hard to get up in the morning because the beds are just too comfy. A cozy retreat awaits you at the Four Seasons Hotel The Westcliff!
Cleanliness
If cleanliness is a priority for you when choosing a hotel, then Four Seasons Hotel The Westcliff is an excellent choice. Based on guest reviews, the entire house is spacious and refreshing with rooms that are spotless and luxurious. Amenities are of high quality and all staff members are attentive and committed to guest satisfaction. Immaculate service is the norm, making for a very clean and professional environment. Exceptionally clean and well-kept, the property itself is beautiful with stunning views from spacious, crisp and clean rooms. While some guests have reported issues such as carpets with stains or not working items, overall, the hotel's cleanliness is outstanding. If you're looking for a crispy clean room and a luxurious experience, look no further than Four Seasons Hotel The Westcliff.
Staff
The Four Seasons Hotel The Westcliff is a luxurious and beautiful hotel that provides guests with the highest standard of service. The staff is efficient, gentile and super friendly, making guests feel special and welcomed. They go above and beyond in providing an impeccable service that makes guests feel like royalty. The staff is always attentive and caring, making great conversation, answering questions without fault and remembering guests' names. Whether at reception, restaurant, bar or during a ride to the room, every staff member provides excellent customer care that is professional, helpful and friendly. Guests praise the concierge and management, as well as the restaurant's food, bar and stunning views. The staff's warmth, welcoming and efficient service create a relaxing atmosphere that makes the stay special and memorable. While some guests had less positive experiences with a young man at check-in, the vast majority praise the staff as amazing, splendid, perfect and wonderful.
Spa
If you're looking for some pampering during your stay in Johannesburg, the spa at Four Seasons Hotel The Westcliff is definitely worth a visit. Although it's situated next to a busy road, guests have described the spa experience as superb and wonderful, providing delightful facilities and a great therapist. And if you're a spa enthusiast, you'll be pleased to know that the hotel offers many facilities for you to indulge in. However, some reviewers did mention that the spa prices were a bit high compared to other places in South Africa with a cold jacuzzi thrown in the mix. Despite that, if you want to make your stay memorable, the spa can definitely make things special - just like one guest who celebrated their wife's birthday there. Keep in mind that the hotel is located on a panoramic spot and some guests waited for golf carts to take them to the spa. All in all, the beautiful surroundings and spa can be a great addition to your Johannesburg experience.
5 Star
Four Seasons Hotel The Westcliff is an exceptional five-star hotel, providing a refreshing and luxurious stay in Jozi. Experience pure perfection with superb facilities and a great ambience. The hotel is well located with easy access to the zoo, which is worth a visit. The restaurant is highly recommended with a lovely view of the zoo and the city. Despite minor shortcomings, such as the absence of mint on the bed, the staff is friendly, attentive and caring. The hotel is a top-rated luxurious property offering an exceptional experience to guests.
Luxury
If you're searching for the ultimate luxurious stay in Johannesburg, look no further than Four Seasons Hotel The Westcliff. The hotel offers spacious and spotless rooms along with elegant decor and pure luxury in the bathrooms. The service here is top-notch and the staff goes above and beyond to make guests feel special, providing world-class hospitality that makes you feel like royalty. Despite its plain entrance, this hidden gem is absolutely stunning with beautiful views from the restaurant and amenities of the highest quality. The meals are carefully prepared with attention to detail and are sure to leave a lasting impression. The hotel also offers tours of Johannesburg, which are highly recommended. Overall, if you want to indulge yourself with the best luxury experience in the city, Four Seasons Hotel The Westcliff is the place to be.
Yes, Four Seasons Hotel The Westcliff has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Four Seasons Hotel The Westcliff.
Yes, Four Seasons Hotel The Westcliff welcomes dogs. For more information, read the answers to the Dog Friendly questionnaire
Yes, parking facilities are available at Four Seasons Hotel The Westcliff.