礁溪晶泉丰旅 Wellspring by Silks Jiaoxi
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Summary of reviewsWellspring by Silks enjoys a prime and convenient location in the heart of Jiaoxi City, close to key attractions like the commercial district and Tangweigou Park. Its proximity to the Jiaoxi Train Station and bus interchange enhances its accessibility, making it easy for guests to commute and explore. Various dining options and well-known restaurants are within walking distance, offering a delightful culinary experience.
The hotel’s breakfast receives high praise for its delicious and abundant options, featuring a rich and diverse buffet with both Chinese and Western dishes. Fresh ingredients and quality preparation are common commendations, although some guests note a lack of variety and occasional overcrowding. Nonetheless, the thoughtful preparation and high-quality food make breakfast a satisfying start to the day.
Dinner experiences are mixed with some highlights in quality ingredients, particularly in the Japanese-style shabu-shabu. Guests enjoy unique experiences like Happy Hour and outdoor movies by the pool. However, some note logistical issues such as long waits, unavailability of reservations for suite guests and cold meals, which detract from the experience.
Many guests appreciate the spacious, clean and comfortable rooms, often highlighting the family rooms and those with private or semi-outdoor hot tubs. Modern design touches and various amenities add to the overall comfort. While the staff generally earn high marks for their friendliness, some issues with room size, soundproofing and cleanliness suggest areas for improvement.
The hotel's cleanliness standards are largely appreciated with well-maintained facilities and attentive housekeeping. However, occasional lapses are noted, particularly with dust, stains and hot tub cleanliness.
The staff at Wellspring by Silks consistently receive positive feedback for their friendliness, professionalism and attentiveness. Their warm and courteous demeanor enhances the guest experience, ensuring a welcoming and efficient service.
The rooftop pools, including an infinity pool and hot spring pools, are a highlight, offering stunning views and a relaxing atmosphere. Guests particularly enjoy the rooftop at night with stargazing and open-air movie experiences. However, more lighting and better recreational facilities would enhance the pool area.
Free parking is available, but often falls short in accommodating all guests, especially during busy periods. The main building's underground parking fills up quickly and overflow parking can be inconvenient. Improving visibility and reserving spots for hotel guests would greatly enhance the parking experience.
Families find Wellspring by Silks an ideal destination with spacious and cozy family rooms equipped with necessary supplies for young children. The hotel staff engage well with young guests, making the stay delightful for both adults and children despite minor inconveniences like parking.
The beds generally receive high praise for their comfort with medium firmness and luxurious comforters. Some concerns about pillow softness and bed design in certain rooms suggest areas for improvement. Overall, the beds provide a comfortable and restful night's sleep.
Associated with the prestigious Shangri-La group, Wellspring by Silks offers luxury-level rooms and accommodations. Its combination of excellent service, prime location and thoughtful amenities make it a notable destination for visitors seeking a high-quality and comfortable stay in Jiaoxi City.
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The hotel’s breakfast receives high praise for its delicious and abundant options, featuring a rich and diverse buffet with both Chinese and Western dishes. Fresh ingredients and quality preparation are common commendations, although some guests note a lack of variety and occasional overcrowding. Nonetheless, the thoughtful preparation and high-quality food make breakfast a satisfying start to the day.
Dinner experiences are mixed with some highlights in quality ingredients, particularly in the Japanese-style shabu-shabu. Guests enjoy unique experiences like Happy Hour and outdoor movies by the pool. However, some note logistical issues such as long waits, unavailability of reservations for suite guests and cold meals, which detract from the experience.
Many guests appreciate the spacious, clean and comfortable rooms, often highlighting the family rooms and those with private or semi-outdoor hot tubs. Modern design touches and various amenities add to the overall comfort. While the staff generally earn high marks for their friendliness, some issues with room size, soundproofing and cleanliness suggest areas for improvement.
The hotel's cleanliness standards are largely appreciated with well-maintained facilities and attentive housekeeping. However, occasional lapses are noted, particularly with dust, stains and hot tub cleanliness.
The staff at Wellspring by Silks consistently receive positive feedback for their friendliness, professionalism and attentiveness. Their warm and courteous demeanor enhances the guest experience, ensuring a welcoming and efficient service.
The rooftop pools, including an infinity pool and hot spring pools, are a highlight, offering stunning views and a relaxing atmosphere. Guests particularly enjoy the rooftop at night with stargazing and open-air movie experiences. However, more lighting and better recreational facilities would enhance the pool area.
Free parking is available, but often falls short in accommodating all guests, especially during busy periods. The main building's underground parking fills up quickly and overflow parking can be inconvenient. Improving visibility and reserving spots for hotel guests would greatly enhance the parking experience.
Families find Wellspring by Silks an ideal destination with spacious and cozy family rooms equipped with necessary supplies for young children. The hotel staff engage well with young guests, making the stay delightful for both adults and children despite minor inconveniences like parking.
The beds generally receive high praise for their comfort with medium firmness and luxurious comforters. Some concerns about pillow softness and bed design in certain rooms suggest areas for improvement. Overall, the beds provide a comfortable and restful night's sleep.
Associated with the prestigious Shangri-La group, Wellspring by Silks offers luxury-level rooms and accommodations. Its combination of excellent service, prime location and thoughtful amenities make it a notable destination for visitors seeking a high-quality and comfortable stay in Jiaoxi City.
Luxury Hotel
This 4.5-star luxury hotel offers two hot springs, a hot tub, and a poolside bar. Guests can enjoy Japanese cuisine at the on-site restaurant and rooms feature hydromassage showers.
Hotel Taking Steps Towards Sustainability
As part of the Silks Hotel Group, this hotel is associated with a group that has stated commitments to environmental sustainability and responsible sourcing.
Hotel for Honeymoon
Wellspring by Silks Jiaoxi offers a luxurious hot spring experience with its elegant design and top-notch service. It provides a serene and relaxing environment for couples seeking a romantic getaway.
Romantic Hotel
As the first boutique hot spring resort hotel of Silks Hotel Group, Wellspring by Silks offers a secluded and quiet atmosphere. The earth-tone grids surrounding the hotel create an intimate and peaceful accommodation space.
Hotel with Swimming Pool
As part of the Silks brand, Wellspring by Silks Jiaoxi likely maintains high standards for its pool area. The name suggests a focus on hot springs, which would enhance the pool experience.
Infinity Pool Outdoor Pool
Accessible Hotel
Wellspring by Silks offers a well-arranged environment with spacious and comfortable facilities, making it a cozy and quiet retreat. The hotel is thoughtfully designed to be handicapped accessible, ensuring that facilities are accessible for people with disabilities and older travelers alike. The location is very accessible with everything reachable by walking. Guests have consistently praised the helpful staff and their responsiveness to accessibility needs.
Hotel with Outdoor Pool
Guests can enjoy an outdoor swimming pool at this hotel. The property also features an outdoor rooftop hot spring for a unique bathing experience.
Family Friendly Hotel
Hotel with Parking
5-Star Hotel
Hotel with Infinity Pool
Guest Reviews
Wellspring by Silks is repeatedly praised for its prime, convenient location in the heart of Jiaoxi City. Guests appreciate its proximity to key attractions like the bustling commercial district and Tangweigou Park. The hotel's accessibility shines through its closeness to both the Jiaoxi Train Station and the bus interchange, making commuting and exploring incredibly easy. Various dining options, street food stalls and well-known restaurants are all within walking distance, providing a delightful culinary experience. Shopping for souvenirs is also straightforward, thanks to its central setting. The hotel’s strategic placement ensures that guests can comfortably navigate the city while enjoying excellent transportation links.
Wellspring by Silks offers an array of breakfast choices that generally leave guests satisfied with the majority praising the delicious and abundant options available. The breakfast buffet is commonly described as rich and diverse, featuring both Chinese and Western dishes, along with fresh ingredients and a focus on quality. Although some reviews mention that the breakfast lacks variety, many guests appreciate the thoughtful preparation and high quality of the food.
The breakfast spread includes offerings such as dim sum, vegetarian-friendly options, Japanese-style dishes, fresh bread and even a variety of healthy vegetables. Despite some feedback about limited hot food options and occasional overcrowding in the breakfast area, the positive aspects largely overshadow these minor shortcomings. The service staff also receive high marks for their friendliness and attentiveness during breakfast hours.
Overall, the breakfast at Wellspring by Silks is well-regarded for its delicious taste, variety of choices and high-quality ingredients, making it a delightful start to the day for most guests. However, it's worth noting that during peak times, the breakfast area can feel cramped and the selection might not be as extensive as in other high-end hotels. Nonetheless, the combination of good flavors, thoughtful preparation and a mix of dietary options ensures a generally satisfying experience.
Wellspring by Silks offers a mixed dining experience for its guests, especially when it comes to dinner. On the positive side, the hotel provides a range of enjoyable experiences including Happy Hour with unlimited special fruit juices and red and white wine. Guests can also enjoy an outdoor movie by the pool under a starry sky, which adds a delightful touch to the evening.
The Japanese-style shabu-shabu is praised for its quality ingredients and taste and the overall freshness of dinner offerings, including meat and vegetables, is appreciated. Service staff are noted for their good attitude, particularly those attending during breakfast and dinner.
Despite these positive aspects, there are several areas where the dining experience falls short. Some guests found the sukiyaki lacking in flavor and the freshness of seafood dishes like lobster could use improvement. Additionally, logistical issues such as long waits to be seated and extended dining times detract from the experience. In some unfortunate cases, guests staying in deluxe suites were unable to secure a dinner reservation at the hotel restaurant.
Moreover, the temperature of the food has been a concern with some guests reporting that their meals were cold even when dining early in the evening. Overall, while several elements of the dining experience at Wellspring by Silks are enjoyable, particularly the variety of drinks and leisure activities, consistency and service efficiency require attention to meet the expectations set by the hotel's stature.
Wellspring by Silks offers a diverse range of room experiences for guests, featuring both positive and negative aspects. Many guests have praised the spacious, clean and comfortable rooms, especially noting the family rooms and those with thoughtful designs and separated wet and dry areas. The presence of private and semi-outdoor hot tubs in the rooms is a highlight, along with various amenities and modern design touches that add to the overall comfort.
The staff generally receive high marks for their friendliness and attentiveness, enhancing the guest experience. Several comments appreciate the clean and cozy environment with comfortable beds and elegant decor.
However, the hotel is not without its issues. Several reviews mention rooms being smaller than expected with some complaining about poor soundproofing and encountering pests like moths and cockroaches. The hot tubs, while a nice feature, are often described as too small or poorly ventilated, sometimes leading to unpleasant odors. The room layout can be narrow and strange, which may pose discomfort for some guests. Additionally, there were mentions of sound insulation problems and noise from the corridors.
Overall, Wellspring by Silks is appreciated for its spaciousness, cleanliness, friendly staff and private hot spring features, though improvements in layout, soundproofing and pest control could enhance the stay further.
Wellspring by Silks offers a range of beds that generally receive high praise from guests. The comfort level is a frequent highlight with many describing the beds as very comfortable, big and cozy. Guests appreciate the medium firmness of the beds, which strikes a balance between being too hard and too soft for most people's preferences. The comforters are also noted for their plush down material, adding to the overall luxurious feel.
Pillows, however, receive mixed feedback with some finding them too soft or too hard. The beds in the quadruple room are criticized for their uneven heights and bunk bed-like design, which detracts from the otherwise high standards. Some guests also note that the smaller double beds and low beds don't align with expectations of a 4-star hotel.
Despite a few negative comments about hard mattresses and damp beds, the general consensus is that the beds at Wellspring by Silks provide a comfortable and restful night's sleep, bolstered by the spacious and thoughtfully designed sleeping arrangements.
Wellspring by Silks offers a clean and comfortable stay with many positive reviews highlighting the overall cleanliness and well-maintained facilities. Most guests found the rooms to be notably clean and tidy with some praising the spaciousness and comfort of the accommodations. The suite rooms were reported to be nicely decorated and immaculate. The common areas, such as the teahouse and spring water facilities, also received favorable mentions for their cleanliness, adding to the relaxing atmosphere of the hotel.
The staff at Wellspring by Silks were commended for being helpful and attentive, which contributed to an overall positive experience, particularly in terms of maintaining cleanliness. Additionally, the hotel provides clean towels and pillowcases and the housekeeping staff is recognized for doing a great job in most instances.
However, some reviews indicated areas needing improvement. Specific concerns included dust on the TV and cabinet tops, stains on the walls and occasional issues with the bathroom cleanliness, such as unpleasant smells and water scale. In some instances, guests found hair on towels or blankets, indicating lapses in thorough cleaning. The outdoor hot tubs and changing rooms by the swimming pool also had cleanliness issues that were noted by some reviewers.
Overall, while the majority of feedback reflects a clean and comfortable environment, there are isolated reports that suggest the hotel could benefit from more meticulous cleaning practices in certain areas.
The staff at Wellspring by Silks has consistently garnered praise for their friendliness and exemplary service. Guests repeatedly mention that the staff are not only welcoming and kind but also exceptionally professional and attentive. This warm and courteous approach extends from the front desk to the restaurant, ensuring that visitors feel well-cared for throughout their stay. Efficiency is another strong suit of the hotel staff with many reviews highlighting prompt and effective responses to guest needs.
Moreover, the staff's ability to go the extra mile, such as accommodating special requests or providing thoughtful gestures like check-out extensions, contributes to an overall excellent service experience. While the reception and restaurant service are described as sometimes leaning towards overly formal, the courteous and polite nature of the staff makes a positive impression.
The employees are noted not just for their friendly demeanor but also for their genuine enthusiasm in service. This combination of warmth and professionalism helps compensate for any minor issues, such as occasional lapses in providing complete information at check-in. Overall, the staff at Wellspring by Silks stands out for their dedication, making guests feel welcome, valued and eager to return.
Wellspring by Silks offers a delightful aquatic experience that appeals to a variety of guests. The crown jewel of the hotel is the rooftop, where multiple swimming pools, including an infinity pool and a hot spring pool, create an inviting and comfortable setting. The rooftop pools provide stunning views and a relaxing atmosphere with comfortable water temperatures that guests appreciate. The infinity pool is particularly popular among families with children loving the unique experience it provides.
The hotel also features charming outdoor hot springs and communal hot spring pools, adding to the overall enjoyment. Guests who stay in double rooms can enjoy a private hot tub right in their rooms, though some find them a bit shallow. The rooftop pool area is especially appealing at night, offering stargazing opportunities and even an open-air movie experience, making it a favorite spot for many.
Despite the pools on the rooftop being not very large, they are commendably clean and comfortable, which adds to the guests' satisfaction. However, some guests have pointed out that the rooftop hot spring pool could benefit from more lighting at night. Additionally, there's a need for more hot spring towels and overall improvements in recreational facilities.
Overall, Wellspring by Silks excels in providing a charming and comfortable water-based leisure experience with an impressive range of pools and hot spring options that cater to diverse preferences. The friendly and professional pool service staff enhance the pleasant experience, making it a notable destination for relaxation and enjoyment.
Wellspring by Silks offers free parking, though it often falls short in accommodating all guests, especially during busy periods. The main building's underground parking is small and tends to fill up quickly, pushing guests to use overflow lots, which can be up to a 5-minute walk away. This setup isn’t very convenient, particularly due to dim lighting and a lack of clear directional signage. While transportation from the parking areas is generally easy, the limited number of spots and lack of designated spaces for guests mean that finding a place to park can be challenging. Elevating the visibility of the parking areas and reserving spots for hotel guests would greatly enhance the parking experience.
Wellspring by Silks emerges as an ideal destination for family travel, appreciated for its family-oriented amenities and thoughtful service. The spacious and cozy family rooms are a hit, equipped with necessary supplies such as baby cribs, bathtubs and even baby bath soap, making it particularly friendly for those traveling with infants. The Japanese-style serene atmosphere adds to the charm, allowing both adults and children to have a delightful stay.
Children have several activities to keep them entertained. The swimming pool area is a favorite, though there have been occasional mentions of murkiness. Parents will find that the hotel's staff, especially in the lobby and restaurant, go above and beyond to engage with young guests, handing out treats like balloon flowers and ensuring that services like children's bathrobes and slippers are readily available.
The hotel’s amenities extend beyond the rooms. Breakfast offerings are plentiful and delicious, enjoyed by the whole family. Happy hour snacks are also a highlight. The property’s location in a busy district brings convenience but some related noise can affect sleep quality.
Parking can be somewhat inconvenient, but this is minor compared to the overall positive experience. Wellspring by Silks stands out as a haven for families looking to spend quality time together with enough activities and amenities to keep younger guests happily engaged.
Wellspring by Silks, associated with the prestigious Shangri-La group, offers luxury-level rooms and fantastic accommodations. Guests frequently highlight its excellent service, noting that several aspects of the hotel provide a genuine five-star experience. Despite the high-end ratings for some facilities and services, there are remarks suggesting the overall five-star standards fall short, particularly in terms of cleanliness and amenities. While the hotel successfully positions itself better than some five-star hotels in Taipei, there is a consensus that it does not fully meet the expected star rating standards, especially considering the rates it charges. Nonetheless, the experience here is often deemed excellent with notable aspects worthy of commendation and attention.
Wellspring by Silks offers a well-arranged environment with spacious and comfortable facilities, making it a cozy and quiet retreat. The hotel is thoughtfully designed to be handicapped accessible, ensuring that facilities are accessible for people with disabilities and older travelers alike. The location is very accessible with everything reachable by walking. Guests have consistently praised the helpful staff and their responsiveness to accessibility needs. Although some noted the absence of a private bath inside the room, the overall accessibility throughout the hotel remains commendable.
Wellspring by Silks features a remarkable infinity pool that has left guests thoroughly impressed. Located on the 11th floor, the rooftop infinity pool is praised for its relaxing ambiance and beautiful design. Guests marvel at the panoramic views of the cityscape of Jiaoxi, making it a popular spot for both relaxation and photography. The experience is described as outstanding with visitors appreciating the serene environment and breathtaking sights. Overall, the infinity pool at Wellspring by Silks stands out as a highlight, often noted as amazing and great by those who stay. Even kids find it enjoyable, adding to the hotel's family-friendly appeal.
Wellspring by Silks offers guests an exceptional rooftop swimming experience, highlighted by a sky pool and a rooftop heated swimming pool. The outdoor pool area boasts beautiful scenery, making it a delightful spot for both relaxation and a proper vacation. The rooftop infinity pool, featuring a small bar next to it, has been highly praised for its design and ambiance, especially at night when it exceeds expectations.
In addition to its regular swimming pools, the hotel offers a variety of hot spring facilities. The rooftop hot spring pool and the outdoor hot spring pool are standout features with guests remarking on their cleanliness and the overall enjoyment they provide. The facilities on the R-floor, including the hot spring swimming pool, are described as amazing, adding an extra layer of luxury to the stay.
For those seeking indoor options, the well-designed indoor pool and hot tub facilities in the rooms cater to different preferences. Additionally, the outdoor pool area occasionally hosts enjoyable evening activities, such as an outdoor movie screening, enhancing the guest experience further. Overall, the pools at Wellspring by Silks receive commendations for their depth, size and the pleasure they offer, making them a significant highlight of the hotel's amenities.
Wellspring by Silks offers an exceptional experience for honeymooners, providing numerous extras specifically tailored for couples celebrating their new beginnings. The hotel stands out as an ideal spot for a romantic getaway, featuring a honeymoon suite that many have described as very romantic and perfectly suited for newlyweds. Guests consistently highlight the comfort and personalized hot tub as key features contributing to their wonderful stays. The attentive service during honeymoon visits further enhances the overall honeymoon experience, making Wellspring by Silks a top choice for couples seeking a memorable and romantic retreat.
Wellspring by Silks invites guests into a world of refined luxury with its spacious and comfortable rooms, complemented by luxurious beds that promise a restful stay. The hotel's service is exceptional with many reviewers highlighting its perfection and thoughtfulness. Luxurious features and high-end facilities such as a cast iron teapot add to the experience, making each stay feel special. The upscale dining options further enhance the luxurious ambiance, despite the noted high prices of food. With its understated grandeur and high cost performance, the hotel delivers a splendid balance of luxury and value, making it a highly recommended choice for those seeking an opulent retreat.
Wellspring by Silks is a haven for couples seeking a quintessential romantic escape. The dedicated staff ensure a memorable stay, tailoring specific romantic experiences that guests highly commend. Honeymooners particularly rave about the exceptional atmosphere, finding the ambiance perfect for celebrating their love.
The hotel's rooms and overall setup exude romance, making it an ideal destination for those looking to reconnect or spend quality time together. The top-floor hot spring is a standout feature, offering breathtaking views that guests repeatedly describe as "romantic." The rooftop pool area, where guests can enjoy lunch or dinner, adds to the romantic allure with its clean and serene environment. The sunset views from the rooftop pool are especially noteworthy, providing an unparalleled romantic experience.
Furthermore, the afternoon happy hour, featuring free-flowing alcohol, adds a touch of casual joy to the stay, making it great for leisure travels. Guests also highlight the romantic foliage of the entire street surrounding the hotel, enhancing the overall ambiance.
Wellspring by Silks checks all the boxes for a perfect romantic getaway, whether for a honeymoon or a special escape with a significant other, making it a top recommendation for couples seeking a memorable and intimate retreat.
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Location
Breakfast
The breakfast spread includes offerings such as dim sum, vegetarian-friendly options, Japanese-style dishes, fresh bread and even a variety of healthy vegetables. Despite some feedback about limited hot food options and occasional overcrowding in the breakfast area, the positive aspects largely overshadow these minor shortcomings. The service staff also receive high marks for their friendliness and attentiveness during breakfast hours.
Overall, the breakfast at Wellspring by Silks is well-regarded for its delicious taste, variety of choices and high-quality ingredients, making it a delightful start to the day for most guests. However, it's worth noting that during peak times, the breakfast area can feel cramped and the selection might not be as extensive as in other high-end hotels. Nonetheless, the combination of good flavors, thoughtful preparation and a mix of dietary options ensures a generally satisfying experience.
Dinner
The Japanese-style shabu-shabu is praised for its quality ingredients and taste and the overall freshness of dinner offerings, including meat and vegetables, is appreciated. Service staff are noted for their good attitude, particularly those attending during breakfast and dinner.
Despite these positive aspects, there are several areas where the dining experience falls short. Some guests found the sukiyaki lacking in flavor and the freshness of seafood dishes like lobster could use improvement. Additionally, logistical issues such as long waits to be seated and extended dining times detract from the experience. In some unfortunate cases, guests staying in deluxe suites were unable to secure a dinner reservation at the hotel restaurant.
Moreover, the temperature of the food has been a concern with some guests reporting that their meals were cold even when dining early in the evening. Overall, while several elements of the dining experience at Wellspring by Silks are enjoyable, particularly the variety of drinks and leisure activities, consistency and service efficiency require attention to meet the expectations set by the hotel's stature.
Rooms
The staff generally receive high marks for their friendliness and attentiveness, enhancing the guest experience. Several comments appreciate the clean and cozy environment with comfortable beds and elegant decor.
However, the hotel is not without its issues. Several reviews mention rooms being smaller than expected with some complaining about poor soundproofing and encountering pests like moths and cockroaches. The hot tubs, while a nice feature, are often described as too small or poorly ventilated, sometimes leading to unpleasant odors. The room layout can be narrow and strange, which may pose discomfort for some guests. Additionally, there were mentions of sound insulation problems and noise from the corridors.
Overall, Wellspring by Silks is appreciated for its spaciousness, cleanliness, friendly staff and private hot spring features, though improvements in layout, soundproofing and pest control could enhance the stay further.
Beds
Pillows, however, receive mixed feedback with some finding them too soft or too hard. The beds in the quadruple room are criticized for their uneven heights and bunk bed-like design, which detracts from the otherwise high standards. Some guests also note that the smaller double beds and low beds don't align with expectations of a 4-star hotel.
Despite a few negative comments about hard mattresses and damp beds, the general consensus is that the beds at Wellspring by Silks provide a comfortable and restful night's sleep, bolstered by the spacious and thoughtfully designed sleeping arrangements.
Cleanliness
The staff at Wellspring by Silks were commended for being helpful and attentive, which contributed to an overall positive experience, particularly in terms of maintaining cleanliness. Additionally, the hotel provides clean towels and pillowcases and the housekeeping staff is recognized for doing a great job in most instances.
However, some reviews indicated areas needing improvement. Specific concerns included dust on the TV and cabinet tops, stains on the walls and occasional issues with the bathroom cleanliness, such as unpleasant smells and water scale. In some instances, guests found hair on towels or blankets, indicating lapses in thorough cleaning. The outdoor hot tubs and changing rooms by the swimming pool also had cleanliness issues that were noted by some reviewers.
Overall, while the majority of feedback reflects a clean and comfortable environment, there are isolated reports that suggest the hotel could benefit from more meticulous cleaning practices in certain areas.
Staff
Moreover, the staff's ability to go the extra mile, such as accommodating special requests or providing thoughtful gestures like check-out extensions, contributes to an overall excellent service experience. While the reception and restaurant service are described as sometimes leaning towards overly formal, the courteous and polite nature of the staff makes a positive impression.
The employees are noted not just for their friendly demeanor but also for their genuine enthusiasm in service. This combination of warmth and professionalism helps compensate for any minor issues, such as occasional lapses in providing complete information at check-in. Overall, the staff at Wellspring by Silks stands out for their dedication, making guests feel welcome, valued and eager to return.
Pool
The hotel also features charming outdoor hot springs and communal hot spring pools, adding to the overall enjoyment. Guests who stay in double rooms can enjoy a private hot tub right in their rooms, though some find them a bit shallow. The rooftop pool area is especially appealing at night, offering stargazing opportunities and even an open-air movie experience, making it a favorite spot for many.
Despite the pools on the rooftop being not very large, they are commendably clean and comfortable, which adds to the guests' satisfaction. However, some guests have pointed out that the rooftop hot spring pool could benefit from more lighting at night. Additionally, there's a need for more hot spring towels and overall improvements in recreational facilities.
Overall, Wellspring by Silks excels in providing a charming and comfortable water-based leisure experience with an impressive range of pools and hot spring options that cater to diverse preferences. The friendly and professional pool service staff enhance the pleasant experience, making it a notable destination for relaxation and enjoyment.
Parking
Family
Children have several activities to keep them entertained. The swimming pool area is a favorite, though there have been occasional mentions of murkiness. Parents will find that the hotel's staff, especially in the lobby and restaurant, go above and beyond to engage with young guests, handing out treats like balloon flowers and ensuring that services like children's bathrobes and slippers are readily available.
The hotel’s amenities extend beyond the rooms. Breakfast offerings are plentiful and delicious, enjoyed by the whole family. Happy hour snacks are also a highlight. The property’s location in a busy district brings convenience but some related noise can affect sleep quality.
Parking can be somewhat inconvenient, but this is minor compared to the overall positive experience. Wellspring by Silks stands out as a haven for families looking to spend quality time together with enough activities and amenities to keep younger guests happily engaged.
5 Star
Accessible
Infinity Pool
Outdoor Pool
In addition to its regular swimming pools, the hotel offers a variety of hot spring facilities. The rooftop hot spring pool and the outdoor hot spring pool are standout features with guests remarking on their cleanliness and the overall enjoyment they provide. The facilities on the R-floor, including the hot spring swimming pool, are described as amazing, adding an extra layer of luxury to the stay.
For those seeking indoor options, the well-designed indoor pool and hot tub facilities in the rooms cater to different preferences. Additionally, the outdoor pool area occasionally hosts enjoyable evening activities, such as an outdoor movie screening, enhancing the guest experience further. Overall, the pools at Wellspring by Silks receive commendations for their depth, size and the pleasure they offer, making them a significant highlight of the hotel's amenities.
Honeymoon
Luxury
Romantic
The hotel's rooms and overall setup exude romance, making it an ideal destination for those looking to reconnect or spend quality time together. The top-floor hot spring is a standout feature, offering breathtaking views that guests repeatedly describe as "romantic." The rooftop pool area, where guests can enjoy lunch or dinner, adds to the romantic allure with its clean and serene environment. The sunset views from the rooftop pool are especially noteworthy, providing an unparalleled romantic experience.
Furthermore, the afternoon happy hour, featuring free-flowing alcohol, adds a touch of casual joy to the stay, making it great for leisure travels. Guests also highlight the romantic foliage of the entire street surrounding the hotel, enhancing the overall ambiance.
Wellspring by Silks checks all the boxes for a perfect romantic getaway, whether for a honeymoon or a special escape with a significant other, making it a top recommendation for couples seeking a memorable and intimate retreat.
Yes, 礁溪晶泉丰旅 Wellspring by Silks Jiaoxi has pool(s) that belong to one or more of the following categories: Infinity Pool, Outdoor Pool.
No, a spa isn't available at 礁溪晶泉丰旅 Wellspring by Silks Jiaoxi.
No, 礁溪晶泉丰旅 Wellspring by Silks Jiaoxi doesn't allow dogs.
Yes, parking facilities are available at 礁溪晶泉丰旅 Wellspring by Silks Jiaoxi.
No, 礁溪晶泉丰旅 Wellspring by Silks Jiaoxi doesn't have a gym.
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