Silks Place Yilan

Yilan , , No. 36, Minquan Road, Section 2 (Show on Map)


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Summary of reviewsSilks Place Yilan is a top-notch five-star hotel that is perfect for families traveling with children. The hotel's location is unbeatable with a shopping mall and Carrefour downstairs and easy access to the train station on foot. The breakfast is abundant, tasty and complimentary with many fresh vegetables and fruits, Red Mansion Roasted Duck and unlimited drink options. The rooms are clean, spacious and well-equipped with luxurious L'Occitane toiletries and upgraded amenities. The staff is friendly, professional and attentive, providing excellent service and going above and beyond to accommodate guests. The pool is inviting and clean with a relaxing outdoor hot tub and the hotel offers many family-friendly facilities and activities, making it a children's paradise. Although there are some minor issues with parking and cleanliness, the hotel continues to improve its quality and services. Overall, Silks Place Yilan is an exceptional hotel that provides a cozy and comfortable stay with a warm atmosphere and excellent facilities.
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Resort with EV Charging Stations

Luxury Resort

Resort for Honeymoon

Resort with Spa

Family Friendly Resort

Romantic Resort

Resort with Swimming Pool

Infinity Pool    Indoor Pool    Panoramic View Pool    Outdoor Pool  


Resort with Free Wi-Fi

Business Resort

Resort with Parking

EV charging stations  


Accessible Resort

Resort with Gym

Resort for Yoga

5-Star Resort

Resort with Infinity Pool

Resort with Outdoor Pool

Resort with Panoramic View Pool

Resort with Indoor Pool

Room Types
Classic Double Room Air-conditioned room features a 40-inch flat-screen TV, a minibar and personal safe. Bathroom has shower facilities.

Classic Twin Room Air-conditioned room features a 40-inch flat-screen TV, a minibar and personal safe. Bathroom has shower facilities.

Family Room Larger room for families or small groups of up to 4 guests. Includes a 40-inch flat-screen TV, minibar and personal safe. Bathroom has shower facilities. Selected rooms have a balcony.

Classic Double Room with Balcony This room features a 40-inch flat-screen TV, minibar and personal safe. Bathroom has shower facilities.

Classic Twin Room with Balcony This room features a 40-inch flat-screen TV, minibar and personal safe. Bathroom has shower facilities.

Family Room with Balcony Larger suite room with a balcony for families or small groups of up to 4 guests. Includes a 40-inch flat-screen TV, minibar and personal safe. Bathroom features shower facilities.

Classic Double Room - Fantasy Castle Floor Located on the Fantasy Castle Floor, this double room has air conditioning, bathrobe and minibar. Extras feature a children tent, children electric car, children toothbrush and toothpaste.

Classic Twin Room - Fantasy Castle Floor Located on the Fantasy Castle Floor, this twin room has air conditioning, bathrobe and minibar. Extras feature a children tent, children electric car, children toothbrush and toothpaste.

Family Room - Fantasy Castle Floor Located on the Fantasy Castle Floor, this family room has a sofa, bathrobe and flat-screen TV. Extras feature a children tent, children electric car, children toothbrush and toothpaste.

Leisure Suite This suite features a 40-inch flat-screen TV, minibar and personal safe. The bathroom has shower facilities.

Suite with Spa Treatment for 1 Person This room includes 1 hour of spa treatment during the stay. Guest can choose one from the following types: - Traveler's favourite - Island wind - Liberation deep massage Children aged 3 and under are not recommended for the treatment. It is recommended to book the spa schedule in advance.

花園套房 The unit offers 1 bed.

花園雙套房 The unit offers 2 beds.

About Silks Place Yilan
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Guest Reviews
9.2
Excellent
Location
Silks Place Yilan is ideally located with a shopping mall and Carrefour downstairs. The hotel's convenient location allows easy access to the train station on foot. Although the area can get crowded, it's perfect for families. The hotel's parking lot can be busy, but the location's excellent for shopping and leisure activities with plenty of amenities around. Many guests have praised the hotel's location and the overall service. Some suggest that the hotel and shopping center should redirect the flow of traffic to facilitate better parking. Despite this small drawback, Silks Place Yilan's location is unbeatable.

Breakfast
Silks Place Yilan offers a variety of breakfast choices with many praising the fresh vegetables and fruits. Special highlights include the Red Mansion Roasted Duck, fresh orange juice made with a dedicated machine and unlimited drink options including coffee. The staff are also complimented on their excellent service. The buffet breakfast is generally described as plentiful and diverse, although some note a lack of variety over multiple days. The quality of the food and drink is highly rated with standout items including delicious sesame oil noodles and NESPRESSO coffee. The breakfast experience is also enhanced by the opportunity to interact with the hotel's mascot for photos. Overall, guests praise the abundant, tasty and complimentary breakfast at Silks Place Yilan.

Rooms
Silks Place Yilan offers clean and spacious rooms with upgraded amenities such as a coffee machine and luxurious L'Occitane toiletries. Some lucky guests even received a room upgrade, which provided a larger space with beautiful views and additional features like a private villa or outdoor hot tub. The hotel staff are attentive and provide friendly service and the seventh-floor reading and relaxation room is a highlight. Families will appreciate the well-equipped rooms and the tent feature that children will love. While some guests noted that the rooms could be slightly dated, the overall experience was comfortable and satisfying. The soundproofing is also notable, as guests can enjoy a peaceful and tranquil environment. Overall, Silks Place Yilan offers an excellent stay with high-quality facilities and a warm atmosphere.

Beds
Silks Place Yilan boasts comfortable and spacious beds, making for a cozy and clean stay. Though some reviewers noted that the beds were a bit too soft and had a tendency to move with the movements of other guests, overall the bed quality was praised as making for a good night's sleep.

Cleanliness
Silks Place Yilan is a hotel known for its clean and comfortable rooms. Guests have praised the environment and the spaciousness with some mentioning that it is ideal for family trips. The hotel staff is also widely praised for being friendly and helpful. The rooms are well-equipped and the bathrooms are spacious, although some guests have noted a musty odor in some rooms. Overall, guests have had a comfortable and enjoyable stay with only a few minor issues reported such as dust in certain areas and hair found in the bathtub. The hotel pool area may require some maintenance as some guests have noted that the black plastic mats can get hot and sticky and the women's changing room may have a strong odor. Nevertheless, the hotel provides excellent amenities and toiletries, ensuring a wonderful stay for all guests.

Staff
Silks Place Yilan is known for its excellent staff service with many guests commenting on the friendly, professional and attentive nature of the employees. The majority of the staff were described as being warm, patient and helpful with a high level of training and a willingness to go above and beyond. Despite busy periods, the staff maintained a positive attitude with a smile always on their face. Even when guests encountered issues or needed assistance, the staff were described as being quick to respond and accommodating. Guests appreciated the level of care and attention to detail received during their stay with some even receiving room upgrades and special treatment. Although there were a few isolated incidents of negative service, the overall experience at Silks Place Yilan was overwhelmingly positive thanks to the efforts of the dedicated and service-oriented staff.

Pool
Silks Place Yilan boasts an inviting pool that received high praises from guests. Families in particular will enjoy the pool with some even upgraded to a personal pool suite for four. Reviews consistently mention the cleanliness of the pool and the relaxing outdoor hot tub. The staff were also commended for their professionalism and enthusiastic service towards guests. While some noted the pool was shallow, it still received high marks overall. The only downside guests mention is that rainy weather can sometimes ruin the fun in the kids' game area. However, there are plenty of other excellent family-friendly features and facilities available, making it a top choice for a fun and enjoyable stay.

Parking
Overall, Silks Place Yilan has mixed reviews regarding parking. While some guests find it inconvenient and crowded with heavy traffic flow, others appreciate the convenience of the parking spaces. The hotel offers assistance with car rental and guests can borrow a gogoro for three or more days, which is convenient. There is some confusion with parking fees, as the machines can be misleading, but some guests were able to redeem the fees. It is suggested that the hotel separate the parking areas for guests and shoppers for better flow. However, there are some complaints of the lack of parking spaces and poor car service. For families, the hotel's parking environment is suitable with many attractions close by.

Family
Silks Place Yilan is definitely a family-friendly hotel with many facilities and activities catered to families with children. The 8th floor even has a driving car area for kids to play in. The hotel provides bed rails, baby cots and sterilizers for families with infants. The various facilities are sure to provide a fun and enjoyable experience for children with some even calling it a 'children's paradise'. There are numerous indoor and outdoor activities for kids to enjoy, from the children's book area to the many play areas. The staff are always helpful and patient with kids and the hotel even provides electric cars for children to freely ride around the floor corridors. However, some guests have recommended that the management improve the safety of the hot spring areas. Although it's a great hotel for families, some adult guests may find it slightly noisy. All in all, Silks Place Yilan is an excellent choice for families traveling with children with plenty to keep everyone entertained.

5 Star
Silks Place Yilan is an exceptional five-star hotel with top-notch facilities and services, making it the perfect choice for families traveling with kids. Guests are overwhelmingly satisfied with the hotel's accommodations and staff, who go above and beyond to provide excellent service. The hotel is a paradise for children and surprises guests with its exceptional quality. The food is also great. Despite minor issues such as pool mats, the hotel continues to improve its quality and services. Guests can expect a good night's sleep and polite, patient and courteous service even during busy times. This hotel is the first choice for families traveling with children in Yilan.


Yes, Silks Place Yilan has pool(s) that belong to one or more of the following categories: Infinity Pool, Indoor Pool, Panoramic View Pool, Outdoor Pool.

Yes, a spa is available at Silks Place Yilan.

No, Silks Place Yilan doesn't allow dogs.

Yes, parking facilities are available at Silks Place Yilan.

Yes, Silks Place Yilan has a gym.
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