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Summary of reviewsRamada by Wyndham Jersey City receives high praise for its excellent location, particularly its proximity to Journal Square and the PATH train station, making it highly convenient for travelers aiming to explore Manhattan within a short commute. The surrounding area offers a variety of dining options, notably along Newark Avenue and is well-connected by public transportation, ensuring easy access to key points of interest.
The breakfast provided is generally appreciated for being included with the stay, featuring items such as French toast, bagels, croissants and cereals. While it is deemed adequate and a good start to the day by many, there are suggestions for improvement regarding variety, healthier options and dining experience consistency.
Rooms at the hotel are often noted for their spaciousness and cleanliness, making them suitable for families and groups needing comfort and privacy. Many commend the comfortable beds and adequate amenities. However, there are significant concerns regarding the outdated condition of the rooms, including old furniture, peeling wallpaper and occasional unpleasant odors. Despite the size and potential comfort, the wear and tear detract from the overall experience.
Cleanliness is a mixed aspect with some guests appreciating the clean towels and bedding, while others point out maintenance issues like dirty carpets, broken tiles and musty smells. Consistency in housekeeping services appears to be a challenge with frequent suggestions for more thorough upkeep.
The hotel staff generally receive positive feedback for their friendliness, helpfulness and professionalism. Specific staff members like Ms. Viktoria, Carlos and Luis are commended for their attentiveness. However, inconsistencies at the front desk with reports of unfriendliness and inattentiveness, have been noted.
Wi-Fi quality at the hotel varies with many guests praising the free and generally reliable connection, while others report issues with stability and connectivity. Despite some challenges, the overall feedback leans towards a decent internet experience.
Beds are considered a positive feature of the hotel with many guests finding them large and comfortable. Although there are some reports of sagging mattresses and occasional cleanliness issues, the comfort of the beds contributes positively to the overall sleeping experience.
In summary, Ramada by Wyndham Jersey City is valued for its strategic location, friendly staff and comfortable beds. However, potential guests should be aware of the dated condition of the property and occasional challenges with cleanliness and service consistency.
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