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Summary of reviewsThe DoubleTree by Hilton Hotel & Suites Jersey City garners commendable reviews for its prime location, making it an excellent base for exploring both Jersey City and Manhattan. Guests appreciate its proximity to the PATH train and various local amenities, including shopping centers and eateries, all within a safe and pleasant atmosphere. The hotel's modern and clean rooms offer comfort and spaciousness, enhanced by views of the Manhattan skyline, contributing to a relaxing stay.
Breakfast at the DoubleTree receives favorable feedback, with guests enjoying the variety and quality of the buffet, along with the delightful addition of chocolate chip cookies. The friendly breakfast staff further enriches the experience, although some mention pricing concerns, prompting exploration of nearby dining options for a more economical choice.
The hotel rooms are consistently praised for their spaciousness, modernity, and excellent views of New York City. The cleanliness and maintenance stand out, with daily housekeeping ensuring freshness and comfort. Guests note the quiet ambiance despite the hotel's urban location, appreciating it as conducive to both family relaxation and business travel.
The staff is lauded for their exceptional service, from the front desk to housekeeping, highlighted by their attentiveness and friendliness. Staff members like Ms. N. Herron, Nichole, Monica, Alexa, and Dendra receive special mention for enhancing guest experiences. Although occasional reports of slow service exist, the overwhelming sentiment remains positive.
While the hotel's WiFi has faced challenges, guests find solace in the availability of a business center offering free WiFi, supporting reliable internet access. Parking options are favorably reviewed for their convenience and affordability, with the attached garage providing a strategic advantage for travelers planning visits to New York City.
Families find the DoubleTree a great choice, benefiting from spacious accommodations and thoughtful amenities. The hotel's location facilitates easy exploration of NYC, while staff efforts in the breakfast area contribute positively to family stays. Despite minor feedback about the need for common spaces, the overwhelming impression remains positive.
Guests consistently praise the beds for comfort and cleanliness, although sofa beds receive mixed reviews for their comfort level. Overall, the hotel meets expectations for a 4-star establishment, often proving superior to Manhattan counterparts. Business travelers laud the seamless check-in and checkout processes and value the hotel's convenient location for blending work and leisure.
In summary, the DoubleTree by Hilton Hotel & Suites Jersey City excels in delivering comfort, convenience, and quality service, positioning itself as a preferred choice for travelers visiting the New York City area.
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