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Summary of reviewsThe Holiday Inn Express & Suites Jersey City - Holland Tunnel stands out as a practical and comfortable option for travelers looking to explore New York City or conduct business in the area. Its convenient location near the PATH train stations at Newport and Hoboken ensures quick access to Manhattan's major attractions, while also offering a peaceful retreat away from the bustling city. Proximity to shopping centers, supermarkets and dining options further adds to its appeal, along with easy access for those driving via the Holland Tunnel and Newark Airport.
Guests consistently praise the hotel's spacious, modern and clean rooms, equipped with amenities like refrigerators, microwaves and large flat-screen TVs. The housekeeping service ensures a tidy environment with fresh towels and linens. The comfort of the beds receives special mention, contributing to a restful stay. Despite minor issues such as occasional street noise, the overall experience is positive, enhanced by friendly and helpful staff, including specific commendations for employees like Roxanne and Danny.
Breakfast at the hotel is appreciated for its variety and quality, featuring traditional American staples and catering to diverse tastes. However, the small dining area and repetitive menu can be drawbacks, particularly during peak times. Guests generally find the breakfast convenient and satisfactory for starting their day.
The hotel's cleanliness is a strong point with guests frequently describing the premises as spotless and immaculate. Despite a few isolated incidents requiring deeper cleaning, the establishment maintains a high standard of hygiene.
The reliable and high-speed WiFi is a boon for both leisure and business travelers, receiving consistent praise for its strong and stable connection. The gym, though small, is well-equipped and offers appealing views of the Manhattan skyline, meeting guests' workout needs effectively.
Parking is a mixed experience with limited spaces and an additional cost for valet service, which some guests find expensive. Nonetheless, the valet attendants are helpful and the parking facilities are adequate.
The hotel earns high marks for the comfort of its beds, although the sofa beds fall short in terms of comfort. Overall, the primary beds are well-regarded, enhancing the overall guest experience.
As a three-star hotel, it offers good value for money with reasonable accommodations, making it a recommended choice for budget-conscious travelers. Business travelers will find the location convenient, the cleanliness commendable and the customer service reliable, though improvements to meeting areas and the addition of a business lounge could enhance the experience.
In summary, the Holiday Inn Express & Suites Jersey City - Holland Tunnel delivers a comfortable, convenient and cost-effective stay, making it an excellent base for exploring New York City and a dependable option for business trips. Show more
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Categories
Hotel with Free Wi-Fi
This Holiday Inn Express provides free Wi-Fi, which is a standard amenity for IHG hotels. It's a reliable option for travelers looking for consistent service.
Business Hotel
This Holiday Inn Express & Suites offers event space. It provides essential amenities for business travelers.
Hotel with Parking
This hotel offers parking and complimentary breakfast. It also includes free Wi-Fi and connecting rooms are available.
Accessible Hotel
This hotel is a popular choice for accessible accommodations. It offers rooms in Jersey City, and its location is convenient to the PATH station in Newport. The hotel provides a comfortable and clean environment, making it a suitable option for guests seeking accessibility features.
3-Star Hotel
This hotel is known for its convenient location near the Holland Tunnel, making it ideal for travelers heading into New York City. It provides comfortable rooms and complimentary breakfast, offering good value for money.
Hotel for Honeymoon
Hotel with Gym
Room Types
Standard King RoomThe double room features a private bathroom equipped with a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe and a safe deposit box. The unit offers 1 bed.
King Suite - Non-SmokingThis air-conditioned suite is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.
Suite with Two Queen BedsThis air-conditioned suite is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.
Specialty RoomThe double room has a private bathroom fitted with a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe and a safe deposit box.
King Suite with City ViewThis air-conditioned suite includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.
Executive Queen Room with Two Queen Beds with City ViewThe double room has a private bathroom fitted with a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe and a safe deposit box. The unit has 3 beds.
King Suite with Roll-in Shower - Mobility AccessThis air-conditioned suite includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.
King Room - Hearing Accessible/Non-Smoking The double room includes a private bathroom fitted with a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe and a safe deposit box. The unit has 1 bed.
Standard Queen Room with Two Queen Beds and Mobility Accessible TubThe double room includes a private bathroom fitted with a shower and a hairdryer. The spacious double room offers air conditioning, a tea and coffee maker, a wardrobe, a safe deposit box, as well as a flat-screen TV with cable channels. The unit has 2 beds.
Deluxe SuiteThis air-conditioned suite is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.
Suite - Only Hearing AccessibleThis air-conditioned suite includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.
Guest Reviews
8.3
Very Good
Location
The Holiday Inn Express & Suites Jersey City - Holland Tunnel boasts a prime location offering great connectivity and value for those looking to visit New York City without staying in Manhattan. The hotel is situated conveniently close to several public transportation options, notably the PATH train stations at Newport and Hoboken, which are both within a 10-15 minute walk. These stations provide quick access to Manhattan, allowing guests to reach attractions like the World Trade Center and Christopher Street Station in less than 10 minutes.
Apart from excellent connectivity, the hotel is surrounded by a variety of amenities. Guests appreciate its proximity to shopping centers like Newport Mall, supermarkets like Target and Best Buy and numerous dining options. Despite being located in a largely industrial area, the neighborhood is described as safe, quiet and offering a peaceful retreat from the busyness of New York City.
For those traveling by car, the hotel's location near the Holland Tunnel ensures smooth transit in and out of the city and on-site parking adds to the convenience. Even Newark Airport is easily accessible, making it a solid choice for both domestic and international travelers.
The hotel itself rates highly for its spacious, clean and modern rooms, along with a complimentary breakfast that guests find very satisfying. Overall, the combination of location, accessibility and amenities makes the Holiday Inn Express & Suites Jersey City - Holland Tunnel an excellent base for exploring both New York City and New Jersey.
Breakfast
Breakfast at the Holiday Inn Express & Suites Jersey City - Holland Tunnel generally garners positive feedback with many guests appreciating the inclusion of breakfast in their stay. Reviewers consistently describe the breakfast as good, often noting a fair variety of options including omelettes, sweet and savory dishes and traditional American staples like scrambled eggs, bacon and sausages. The convenience and generous hours of breakfast service are also highlighted as significant benefits.
However, there are areas with notable limitations. The breakfast area is frequently described as too small for the number of guests, often leading to overcrowding and insufficient seating during peak hours. The repetitive menu and lack of variety over an extended stay also appeared as common concerns among guests. Additionally, the use of paper plates and plastic cutlery was seen as a downside, affecting the overall dining experience.
The breakfast service sometimes faced operational issues such as delayed food replenishment and missing items, which detracted from the dining experience. Despite these shortcomings, many guests still found the breakfast convenient and satisfactory for starting their day, making it a beneficial aspect of their overall stay.
Rooms
The guest reviews highlight that the rooms at the Holiday Inn Express & Suites Jersey City - Holland Tunnel are generally praised for being spacious and comfortable. Many guests appreciated the large size of the rooms, noting that they were well-equipped with modern amenities such as refrigerators, microwaves, coffee makers and large flat screen TVs. Cleanliness consistently received positive mentions with numerous reviews commending the rooms for being clean and well-maintained and the housekeeping service diligent in keeping towels and linens fresh.
The comfort of the beds was frequently cited with several guests specifically mentioning that the beds were very comfortable, contributing to a pleasant stay. Views from the rooms, particularly those overlooking the Manhattan skyline, were also appreciated by guests seeking a scenic stay.
The check-in process was described as simple and the staff friendly, which added to the overall positive experience. Many guests found the hotel to be a good value for the price, especially considering the room size and amenities.
However, there were a few occasional criticisms regarding noise from the street and occasional issues with room readiness and cleanliness upon arrival. Despite these minor drawbacks, the general consensus among the reviews is that the hotel offers a clean, comfortable and well-equipped environment suitable for both families and individual travelers. The hotel’s location, along with its spacious and modern rooms, makes it a reliable choice for visitors to Jersey City.
Beds
The Holiday Inn Express & Suites Jersey City - Holland Tunnel by IHG, receives high praise for the comfort of its beds. Many guests highlight the comfort and quality of the bedding, describing the beds as very comfortable and even super comfortable. Brand new and spacious beds add to the guests' satisfaction, along with clean and cozy sheets. The queen beds, in particular, are noted for their size and spaciousness, providing an excellent sleeping experience for many.
While the primary beds receive glowing reviews, the same cannot be said for the sofa beds. Numerous guests mention that the sofa beds are not comfortable, citing thin mattresses and insufficient support. The quality of the sofa beds is deemed not ideal for adults with some mentioning the old and poor condition of the sofa bed. However, regular beds are consistently praised for their comfort and cleanliness, contributing to a positive overall stay.
In addition to the comfortable beds, some guests also appreciated the amenities like medium-sized refrigerators and microwaves in the rooms, which added to their satisfaction. Cleanliness and the spaciousness of the rooms are recurring themes, enhancing the overall guest experience.
In summary, for those seeking a comfortable night's sleep, the Holiday Inn Express & Suites Jersey City - Holland Tunnel by IHG, is highly recommended for its exceptional beds and bedding, though the sofa beds may not meet the same standard of comfort.
Cleanliness
Holiday Inn Express & Suites Jersey City - Holland Tunnel by IHG, is consistently praised for its high level of cleanliness. Guests have highlighted that the hotel, rooms and facilities are all very clean with terms like spotless, immaculate and very clean frequently used to describe their experiences. The towels and sheets are noted to be clean and housekeeping services the rooms daily, ensuring a fresh, tidy environment.
The establishment's clean and well-maintained rooms, bathrooms and overall property contribute to a comfortable and pleasant stay. Guests appreciate the clean, spacious rooms and modern, well-kept facilities, which add to the overall positive impression.
While most reviews are overwhelmingly positive regarding cleanliness, a few guests mentioned minor cleanliness issues such as the need for deeper cleaning in some areas, dirty corridors or occasional housekeeping lapses. However, these comments are exceptions rather than the rule.
Overall, the general consensus among guests is that Holiday Inn Express & Suites Jersey City maintains a very high standard of cleanliness, making it a dependable choice for travelers seeking a neat and comfortable environment during their stay.
Staff
The staff at Holiday Inn Express & Suites Jersey City - Holland Tunnel receives high praise for their friendliness and helpfulness, contributing significantly to a positive guest experience. Reviewers frequently highlight the front desk staff, mentioning their consistent politeness and willingness to assist with various needs. Guests also note the cheerful demeanor and professionalism of specific staff members, such as Roxanne and Danny, who left lasting positive impressions. Housekeeping and valet services are also appreciated for their attentiveness and friendliness, although a few guests did encounter less favorable interactions with some front desk personnel. Overall, the hotel's staff is generally described as accommodating, kind and eager to provide good customer service, which adds to the appeal of staying at this establishment.
Wi-Fi
The Holiday Inn Express & Suites Jersey City - Holland Tunnel offers an impressive internet experience that could cater well to both leisure and business travelers. Guests frequently highlighted the high-speed, reliable and consistent WiFi service available throughout the hotel. The internet access has been described as very good with a strong, stable connection and adequate speed for various needs. Complimentary WiFi is a well-appreciated amenity, praised for being fast and easily accessible. Overall, the hotel's internet services have received positive feedback, enhancing the stay experience for visitors.
Gym
The Holiday Inn Express & Suites Jersey City - Holland Tunnel offers a generally good gym experience for its guests. The gym is noted as being well-equipped and functional, providing an ample space for workouts. Guests appreciate the views of the Manhattan skyline from the gym, adding an extra appeal to their exercise sessions. While the gym is fairly small, it is still considered adequate and reasonable for a hotel of this size. The fitness facilities receive positive remarks with some guests describing it as quite good or great. However, there have been suggestions for increasing the gym's size. Overall, the fitness room at this hotel meets expectations and caters well to guests' workout needs.
Parking
Holiday Inn Express & Suites Jersey City - Holland Tunnel offers valet parking at a rate of $30 per night, which many guests have found to be expensive. The parking situation is reportedly straightforward with options for on-site and indoor parking available; however, it is essential to note that parking spaces are limited. Guests have expressed frustration when parking isn't guaranteed and some have had to park several blocks away due to the limited availability. The forced valet parking has been a point of contention, as it is not always readily disclosed and adds an unexpected cost. Despite these concerns, the parking attendants have been described as helpful and the parking facilities are generally clean and adequate.
3 Star
The Holiday Inn Express & Suites Jersey City - Holland Tunnel by IHG, is appreciated for its very good value for money, making it a suitable option for budget travelers. The location is advantageous for those looking to spend a short time in New York without breaking the bank. Many found the pricing affordable and recognized the hotel as a good value option for the rate offered.
Breakfast receives mixed reviews with some guests finding it acceptable but noting the limited variety and small dining space. While the breakfast quality aligns with the expectations of a three-star hotel, it tends to get overcrowded if booked late.
Parking is a major aspect mentioned in the reviews with reserved and valet parking available, although it comes at an additional cost, which some might find on the higher side.
As a three-star hotel, the Holiday Inn Express & Suites offers reasonable accommodation that meets the standard expectations for its category. Many reviewers express a positive overall experience, finding the hotel to be decent and satisfactory for the price paid, making it recommended for budget-conscious travelers visiting New York.
Business
Holiday Inn Express & Suites Jersey City - Holland Tunnel by IHG caters effectively to business travelers with facilities and services designed for convenience and efficiency. The check-in and check-out processes are described as easy and smooth, contributing to an overall hassle-free experience. Rooms are highlighted for their spaciousness and comfortable beds, ensuring guests can relax after a busy day.
The hotel's cleanliness stands out, along with good quality WiFi which is crucial for business tasks. Its location is praised for being close to public transport, including direct routes to NYC, making commutes simple and quick. The neighborhood around the hotel is regarded as good with a nearby supermarket for any essentials.
Customer service is well-regarded, characterized by quick responses and fluent English support. Additional perks include luggage-free services and reserved parking space. While valet parking is available for $30, the cost might be seen as justified given the convenience. The hotel provides good value for money and is considered a great base for exploring or conducting business in New York.
However, the hotel's general meeting areas could use improvement and a small business lounge would enhance its appeal for business travelers. Overall, it's a suitable choice for business trips with minor areas for potential enhancement.
No, Holiday Inn Express & Suites Jersey City - Holland Tunnel by IHG doesn't have any pool.
No, a spa isn't available at Holiday Inn Express & Suites Jersey City - Holland Tunnel by IHG.
No, Holiday Inn Express & Suites Jersey City - Holland Tunnel by IHG doesn't allow dogs.
Yes, parking facilities are available at Holiday Inn Express & Suites Jersey City - Holland Tunnel by IHG.
Yes, Holiday Inn Express & Suites Jersey City - Holland Tunnel by IHG has a gym.