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Summary of reviewsThe Best Western Plus Jekyll Island consistently receives positive feedback across multiple categories. Boasting an enviable location directly across from a clean and accessible beach, the hotel also provides a convenient base for exploring Jekyll Island. Guests appreciate the ease of reaching local attractions and amenities, making it an ideal spot for both beach lovers and sightseers.
Accommodations at the Seafarer Inn & Suites are widely praised for their cleanliness and spaciousness. The rooms and suites, particularly noted for their ample space and comfort, are suitable for families and larger groups. The addition of kitchens in some suites further enhances the guest experience. While there are some mentions of minor issues such as outdated furniture and musty odors, the general sentiment is positive with many visitors enjoying fresh and clean environments.
The breakfast offerings receive commendation for their variety and quality, featuring items such as hot eggs, sausage, waffles and fresh coffee. Although some guests suggest more variety and healthier options, the majority find the breakfast satisfactory and a pleasant start to their day. Outdoor seating and friendly staff, particularly Mrs. Linda, add to the enjoyable breakfast experience.
The hotel's cleanliness standards receive mixed reviews. Positive remarks frequently highlight clean rooms, updated bathrooms and a welcoming atmosphere, while some guests report issues with dirty carpets, musty smells and inconsistent housekeeping. Despite these concerns, many guests leave satisfied with the overall cleanliness and comfort of their stay.
Seafarer Inn & Suites' staff contributes significantly to the positive guest experience with many describing the team as friendly, accommodating and professional. Standout employees, like Iris, are mentioned for their helpfulness and knowledgeable service. The welcoming and family-friendly atmosphere fostered by the staff enhances the overall stay for guests.
The pool area is another highlight, being child-friendly and well-maintained with plenty of seating. Guests appreciate the clean and enjoyable space, often referring to it as one of the best parts of their visit. The pool’s extended hours and easy access to the beach add to its appeal.
The hotel's location across from the beach is frequently lauded, offering guests quick and convenient access to the shoreline. The spacious and quiet property, along with pool floaters, makes for a pleasant beach experience.
As a family-friendly destination, Seafarer Inn & Suites excels with spacious rooms and family-oriented amenities. The zero-entry pool is particularly appreciated by families with small children, providing a safe and enjoyable environment.
The beds at the hotel generally receive favorable reviews for their comfort with many guests finding them exceptionally comfortable. However, there are a few mixed opinions, suggesting that some beds might benefit from updates.
Finally, Seafarer Inn & Suites is noted for its pet-friendly nature, enhancing the stay for dog owners. The absence of charges for service dogs and the staff's friendliness towards pets contribute to the hotel’s appeal for travelers with dogs.
Overall, Best Western Plus Jekyll Island, offers great value with its prime location, spacious accommodations, welcoming staff and enjoyable amenities, making it a favored choice for many guests. Show more
Read review summaries for all categories
Categories
Hotel near Golf Courses
Situated on Jekyll Island with proximity to the Jekyll Island Golf Club. Provides a comfortable stay with easy access to island golf.
Hotel near The Beach
Located on Jekyll Island, this inn offers comfortable accommodations and easy access to the beach. It provides a convenient base for exploring the island's attractions and enjoying the coastal scenery.
Dog Friendly Hotel
This hotel welcomes 3 pets up to 50 lbs for an additional fee. Both dogs and cats are allowed. There is a pet relief area on the property.
Hotel with Outdoor Pool
This hotel offers a seasonal outdoor swimming pool. Guest reviews have specifically highlighted the pool area as being beautiful.
Hotel with EV Charging Stations
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Accessible Hotel
Hotel with Tennis Courts
Room Types
Queen Room with Two Queen Beds - Non-SmokingThe quadruple room offers a wardrobe. The unit offers 2 beds.
King Room - Non-SmokingThe double room offers a wardrobe and a sofa. The unit offers 1 bed.
Double Room with Two Double Beds and Roll-In Shower - Disability Access/Non-SmokingThe quadruple room's kitchen, which features a refrigerator and a microwave, is available for cooking and storing food. The quadruple room provides a minibar, a wardrobe and a sofa. The unit offers 2 beds.
King Room with Roll-In Shower - Disability Access/Non-SmokingThe double room's kitchen, which has a refrigerator and a microwave, is available for cooking and storing food. The double room offers a wardrobe and a sofa. The unit has 1 bed.
One-Bedroom King Suite with Sofa Bed - Non-SmokingThe suite provides a wardrobe and a sofa.
One-Bedroom Suite with Two Double Beds and Sofa Bed - Non-SmokingThe suite features a minibar and a wardrobe.
One-Bedroom Suite with Two Double Beds, Sofa Bed and Bath Tub - Disability Access/Non-SmokingThe suite provides a wardrobe and a sofa.
One-Bedroom King Suite with Sofa Bed and Bath Tub - Disability Access/Non-SmokingThe suite offers a wardrobe and a sofa.
Two-Bedroom Suite with One King Bed, Two Double Beds and Sofa Bed - Non-Smoking
Guest Reviews
7.9
Good
Location
The Best Western Plus Jekyll Island, boasts an enviable location that consistently receives high praise from its guests. Situated directly across the street from a large, clean beach, it offers seamless access for those eager to enjoy the ocean. Many appreciate the convenience of a brief walk to the beach and the short drive from the hotel to the main village and local attractions, making it an ideal base for exploring Jekyll Island.
The property’s position is consistently described as perfect, excellent and amazing, providing guests with unrivaled proximity to both the beach and various eateries and shops. Guests love the ease of accessing the beach, often mentioning how simple and short the walk is.
Accommodations also receive positive feedback for being clean and spacious, aligning well with the overall delightful location. Additionally, the convenience of amenities such as a pool and a separate breakfast area, along with the friendliness of the staff, contribute to a pleasant stay.
Overall, Seafarer Inn & Suites provides great value for its prime location and comfortable amenities, making it a favored choice for travelers looking to enjoy both the beach and the charm of Jekyll Island.
Breakfast
The breakfast experience at Best Western Plus Jekyll Island, generally received positive feedback from guests. Many reviews praised the variety and quality of the breakfast, highlighting options like hot eggs, sausage, waffles, bagels, cereal and fresh coffee. Guests appreciated the nourishing and tasty offerings with some describing the breakfast as delicious and awesome. The breakfast area was noted to be frequently replenished and clean.
While some mentioned that breakfast could benefit from more variety and healthier options, the majority of reviews still found it enjoyable and convenient. The inclusion of a free breakfast with outdoor seating added to the overall positive experience. Despite occasional long lines and the breakfast room feeling basic or hectic at times, guests found it a good start to the day. The presence of helpful staff, like a standout employee named Mrs. Linda, also enhanced the morning meal experience. Overall, Seafarer Inn & Suites provides a satisfying breakfast that adds value to a comfortable stay.
Rooms
Best Western Plus Jekyll Island offers spacious and clean rooms that many guests find impressive. The large suites and rooms are well-loved for their ample space and comfortable beds, making it a suitable choice for families and larger groups. The cleanliness of the rooms is frequently highlighted with many visitors noting a fresh, clean smell upon arrival. The inclusion of kitchens in some suites adds a convenient bonus that enhances the overall experience.
Guests appreciate the thoughtful amenities and the suite setup, which provides plenty of room to spread out. The accommodations are noted as comfortable and include features like updated bathrooms and king-sized beds. Despite some remarks about the hotel being older and in need of updates, the efforts to maintain the property are evident.
The property's location is convenient, just a short drive from the main village and the pool area receives positive mentions for being enjoyable. Additionally, the breakfast is considered better than most typical hotel offerings.
While some minor issues like musty odors, outdated furniture and occasional maintenance concerns were noted, the overwhelmingly positive remarks about the room sizes, comfort and cleanliness suggest a generally satisfying stay. The Seafarer Inn & Suites stands out for its spacious accommodations and thoughtful room layouts, creating a pleasant environment for guests.
Beds
Seafarer Inn & Suites, an Ascend Hotel Collection, generally garners positive feedback regarding the comfort of its beds. Many guests have found the beds to be exceptionally comfy, noting terms like extremely comfortable, super comfortable and the most fluffy, soft bed ever slept on. The hotel boasts clean rooms with beds that often meet or exceed guest expectations in terms of comfort. Numerous mentions highlight the beds being notably comfortable, particularly the king-sized options which several guests found outstanding.
However, a few reviews indicated some inconsistencies in bed comfort. There were isolated remarks about beds needing replacement or being too hard with occasional complaints about worn-out mattresses that led to uncomfortable sleep. Some guests found the pillows lacking in fluffiness, contributing to a less favorable sleeping experience. Additionally, a design issue was noted with awkward gaps between some beds and walls.
In summary, while the majority of guests praised the comfort and quality of the beds at Seafarer Inn & Suites, there were a few mixed reviews suggesting that some beds might benefit from an update.
Cleanliness
Best Western Plus Jekyll Island, presents a mixed picture in terms of cleanliness, judging by the guest reviews. Visitors frequently praise the hotel for its very clean and spacious rooms, well-maintained facilities and pleasant decor. The updated bathrooms and immaculate rooms stand out along with the generally welcoming atmosphere and friendly, helpful staff. Many guests appreciate the cleanliness of the bedding and towels, as well as the clean and comfortable environment overall.
However, several reviews highlight areas in need of improvement. Issues such as dirty carpets, musty smells and occasional sightings of mold in bathrooms detract from the otherwise positive experience. Some guests reported their rooms being dirty upon check-in and others noted that daily room service was not consistently provided. Particular attention seems necessary for the bathrooms and carpets with mentions of dirty floors and trash on balconies being recurring themes.
While many guests leave satisfied with the overall cleanliness and comfort, there is a sentiment among some that the hotel's cleanliness standards could be higher. All in all, Seafarer Inn & Suites offers a generally clean and comfortable stay but might benefit from more consistent attention to detail in housekeeping and facility maintenance.
Staff
Best Western Plus Jekyll Island, stands out for its commendable service, primarily attributed to its exceptional staff. Guests consistently praise the desk staff and front office clerks for their friendliness and willingness to assist. The team, described as polite, accommodating and professional, goes above and beyond to ensure a pleasant stay for visitors. Staff members are frequently mentioned as being helpful with several reviews highlighting their knowledge and effective communication skills. A particular highlight is Iris, an exceptional concierge known for her valuable information.
Though there are occasional mentions of unavailability and issues with towel distribution, the overwhelming sentiment is positive. The staff create a welcoming atmosphere, contributing to a family-friendly vibe where guests feel safe and at ease. This friendly demeanor is bolstered by a professional attitude, making interactions with the hotel's personnel pleasant and satisfactory for most guests. Notably, the staff's efforts in maintaining a cordial and hospitable environment significantly enhance the overall guest experience.
Pool
Best Western Plus Jekyll Island, boasts a fantastic pool area that has garnered much praise from its guests. The child-friendly pool is described as very nice, lovely, clean and of great size, featuring plenty of seating around it. Guests found the pool to be the highlight of their stay with comments like great pool, amazing pool and the best part of the visit. The pool also offers convenience with its extended hours past dark, ease of access to the beach and availability of pool towels. Though some guests noted occasional maintenance closures and issues like lack of lighting at night, overall the pool area remains a favorite due to its cleanliness, ample seating and accommodating environment. The pool’s appeal is further enhanced by its beautiful setting, making it a perfect spot to unwind and enjoy.
Beach
Best Western Plus Jekyll Island boasts an enviable location directly across from the beach, providing guests with easy and convenient access to the shoreline. The inn is surrounded by a lovely setting, adding to the charm of its proximity to the beach. Guests consistently highlight the benefit of the hotel's close location, often referring to the short and walkable distance needed to reach the beach. The property itself is spacious, clean and quiet, creating a comfortable stay for visitors looking to enjoy the seaside. Additionally, the availability of pool floaters enhances the beach experience, making it even more enjoyable. While there was a minor complaint about the smell in the suite, the overall consensus is that the location opposite the beach is a significant plus for guests.
Family
Best Western Plus Jekyll Island, stands out as a family-friendly destination offering ample space and comfort for various family sizes. Multiple guest reviews highlight that the hotel is a great place for families with rooms spacious enough to accommodate large groups, from a family of 3 to a family of 7 and even include adjoining rooms for added convenience.
Families with small children will appreciate the zero-entry pool, which provides a safe and enjoyable swimming experience for the little ones. The hotel's atmosphere is notably quiet, ensuring a restful stay and its location receives high marks for convenience. One aspect that could see some improvement is the condition of the kitchen items, as noted by some guests. However, this minor setback doesn't overshadow the overall positive feedback.
Overall, Seafarer Inn & Suites is repeatedly recommended for being a suitable and comfortable choice for family vacations with ample space, friendly staff and family-oriented amenities.
Dog Friendly
Best Western Plus Jekyll Island boasts impressive pet-friendly facilities and services, making it an ideal choice for travelers with dogs. Guests appreciated the hotel's accommodating nature, particularly noting the absence of charges for service dogs. The staff's friendliness towards pets enhanced the overall experience, even for those with rambunctious dogs. The property's pet-friendly policy consistently received praise, contributing to a more enjoyable stay for dog owners.
Yes, Best Western Plus Jekyll Island has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Best Western Plus Jekyll Island.
Yes, Best Western Plus Jekyll Island welcomes dogs.
No, parking facilities aren't available at Best Western Plus Jekyll Island.
No, Best Western Plus Jekyll Island doesn't have a gym.