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Velvet Hotel Jeddah

Jeddah , Azizyah District, King Fahad Branch Road (Show on Map)

7.5

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsVelvet Hotel Jeddah has garnered positive feedback for several aspects, making it a favored choice among travelers. The hotel's prime location in the vibrant Aziziyah district of Jeddah is widely appreciated for its convenience and proximity to popular shopping centers, including Jeddah Park, Al-Serafi Mall and IKEA, as well as its easy access to King Fahd Road and other commercial areas. This central positioning, combined with welcoming and cooperative staff, greatly enhances the overall experience for guests.

The breakfast service at Velvet Hotel Jeddah receives mixed reviews. Many guests commend the variety and quality, describing it as beautiful, delicious, clean and plentiful with friendly staff enhancing the dining experience. However, some suggest improvements in freshness, variety and the ambiance of the breakfast lounge.

The hotel's dinner service is praised for its tasty, reasonably priced meals. Chef Medhat is frequently mentioned for his excellent culinary skills and guests appreciate the prompt preparation of dishes upon request. While the dining experience is generally positive, suggestions for a more family-friendly setup and expanded dining space have been noted.

Rooms at Velvet Hotel Jeddah have mixed feedback. On the positive side, they are spacious, comfortable, clean and well-furnished with beautiful lighting and excellent shower facilities. However, some guests have highlighted issues with cleanliness, dated furniture, maintenance and soundproofing, indicating areas where the hotel could improve.

Cleanliness at Velvet Hotel Jeddah is generally praised with many guests highlighting the spotless and hygienic environment throughout the hotel. However, inconsistent cleaning services, occasional reports of worn-out fixtures and specific cleanliness issues indicate room for better maintenance.

The staff at Velvet Hotel Jeddah are commended for their hospitality with numerous guests noting the friendly, accommodating and professional behavior of team members, particularly at the reception. Although there are occasional mentions of uncooperative staff, the overall feedback is overwhelmingly positive.

The hotel's wifi service receives mixed reviews. While some guests find it adequate for basic tasks, others report significant connectivity issues, suggesting inconsistency in the quality of the internet service.

The swimming pool area provides a pleasant experience for many, noted for its atmosphere and dedicated times for women. Despite the small size and occasional cleanliness issues, the pool remains a beneficial feature for relaxation and fun, particularly after a hot day.

Velvet Hotel Jeddah offers satisfactory parking options with ample spaces, including free basement and private parking. Though generally well-received, there are some concerns about the organization, space limitations and sun exposure.

Families find the hotel comfortable with secure child seat installations, family-friendly amenities and proximity to shopping areas contributing to a pleasant stay. However, the need for additional sleep mats or a crib has been pointed out.

Lastly, the beds receive mixed reviews. Many guests find them comfortable, appreciating the quality of mattresses and pillows. However, there are complaints about bed cleanliness, thin mattresses and occasional mix-ups with room allocations.

Overall, Velvet Hotel Jeddah upholds a peaceful and comfortable ambiance, meeting many four-star expectations. While it provides good value for the price, improvements in services such as breakfast and parking management could enhance the experience. Despite minor issues, the hotel remains a suitable choice, especially for business travelers seeking a quiet and comfortable stay.
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Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

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Hotel with Heated Pool

Room Types

Deluxe Twin Room Offering free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The spacious air-conditioned twin room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit offers 2 beds.

Deluxe King Room Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit offers 1 bed.

One Bedroom Deluxe Suite This spacious suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite provides a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit offers 1 bed.

Executive Suite The unit has 2 beds.

About Velvet Hotel Jeddah

License: 10008586

Guest Reviews

7.5

Good

Location

Velvet Hotel Jeddah boasts a prime location that has garnered significant praise from its guests. Nestled in the vibrant Aziziyah district, the hotel is centrally positioned in Jeddah, making it easily accessible and close to numerous key destinations. Guests appreciate its proximity to popular shopping centers such as Jeddah Park, Al-Serafi Mall and IKEA, which cater to diverse needs with their array of shops and restaurants. Additionally, its location near King Fahd Road and other important commercial areas allows for convenient access to various services, including restaurants, cafes and lighting stores. Whether coming from the airport or exploring central Jeddah, visitors find the hotel ideally situated for their travel needs. The surrounding facilities and services further enhance its appeal, alongside the welcoming and cooperative staff that contribute to a positive overall experience.

Breakfast

Velvet Hotel Jeddah offers a breakfast experience that has drawn mixed reviews from its guests. Many have praised the variety and quality of the breakfast, describing it as beautiful, delicious and clean. Positive feedback highlights a varied and plentiful buffet, featuring options such as juice, coffee and tea. Some guests specifically noted the friendliness of the breakfast staff and found the breakfast experience to be excellent and meeting their expectations.

However, not all guests shared this sentiment. Several reviewers pointed out the need for more variety and freshness in the breakfast offerings. Some highlighted issues such as repetitive menus, overly sweet juices, poor-quality coffee and reheated food from previous days. The small breakfast lounge's lack of ventilation and inadequate lighting was also mentioned as areas needing improvement.

Despite the mixed feedback, it seems that Velvet Hotel Jeddah’s breakfast satisfies some guests while leaving room for enhancements to cater to a broader range of international travelers and meet higher culinary expectations.

Dinner

Velvet Hotel Jeddah's dinner service garners positive feedback from guests, particularly for its delicious and reasonably priced meals. Chef Medhat receives high praise for preparing very good dishes at any time upon request. Many guests commend the restaurant's food as excellent and delicious, although some suggest improvements, like adding a partition for families to dine more comfortably and expanding the small dining space. While most meals are well-received, breakfast and pastries could use some enhancement. Overall, the dining experience for lunch and dinner is rated highly by visitors.

Rooms

Velvet Hotel Jeddah receives mixed feedback regarding its rooms. On the positive side, many guests appreciate the spaciousness and comfort of the rooms, describing them as clean and well-furnished. Additionally, the room lighting is often highlighted as beautiful and the shower facilities are noted as excellent. The rooms are considered quiet and comfortable with some offering nice views, contributing to a generally pleasant stay for many visitors.

However, several issues have been consistently mentioned in the reviews. Cleanliness is a recurring concern with many guests noting that rooms and carpets were not cleaned properly and some reported encountering unpleasant smells, especially smoke. Maintenance also appears to be an issue, as broken bathroom fixtures, old furniture and doors needing repair were frequently cited. There were also complaints about the dim lighting in both rooms and corridors and some rooms being noisier than expected due to insufficient soundproofing.

Despite the promise of spacious accommodations, the attention to room upkeep and housekeeping services seems to be lacking, as requests for cleaning were sometimes unmet. Some guests also faced logistical issues, such as rooms not being ready upon arrival, changes in room assignments and missing amenities like towels.

Overall, while the hotel offers potentially great accommodations due to the room size and some quality features, there are significant areas in need of improvement, particularly in cleanliness and maintenance to meet higher guest expectations consistently.

Beds

Velvet Hotel Jeddah presents a mixed experience when it comes to the comfort of its beds. Many guests appreciated the comfort of the beds, highlighting both the mattresses and pillows' quality as excellent. Some specifically mentioned the Murush bed's comfort as being outstanding and a few found the beds both big and comfy. The positive feedback aligns with a general sense of satisfaction regarding the bedding's comfort.

However, several guests reported issues with bed cleanliness and comfort. Complaints about dirty bed sheets and beds causing itchiness indicate a need for better hygiene and maintenance. Furthermore, some reviews pointed out that the mattresses were thin, noisy or of low quality, suggesting potential areas for improvement. The inconsistency in bed quality and the occasional mix-up with room allocations also detract from the overall experience.

Cleanliness

Velvet Hotel Jeddah stands out for its commendable commitment to cleanliness, making it a favored choice among travelers seeking a tidy and comfortable environment. Guests frequently highlight the hotel's overall cleanliness with many describing it as very clean, spotless and excellent in terms of hygiene. The rooms, in particular, receive praise for being clean and well-maintained, contributing to a comfortable stay. The cleanliness extends beyond the rooms with the facilities and common areas also being described as clean and organized, adding to the serene and pleasant atmosphere of the hotel.

Despite the positive remarks, some areas still require attention. Instances of inconsistent cleaning services and occasional reports of worn-out furniture and fixtures indicate that the hotel could benefit from more consistent maintenance and routine checks. Some guests mentioned specific issues such as dirty carpets, old and worn-out towels and the occasional presence of bugs, all of which detract from the otherwise high standard of cleanliness. Additionally, there were isolated reports of poor room cleaning follow-up and the need for guests to request cleaning services.

In conclusion, Velvet Hotel Jeddah largely upholds a strong reputation for cleanliness, though addressing the mentioned inconsistencies could enhance the overall experience. The hotel’s focus on hygiene, along with its tranquil and organized setting, ensures a pleasant stay for most of its guests.

Staff

Visitors to Velvet Hotel Jeddah commend the establishment for its remarkable hospitality, particularly highlighting the notable performance of the staff. The reviewers describe the reception team as extremely friendly, accommodating and cooperative with specific praise directed towards employees such as Hamza, Ghada, Shahad and Saleh for their excellent service and helpful attitudes.

Although the majority of reviews emphasize the kindness, politeness and professionalism of the staff, there are mentions of some negative experiences. Some guests pointed out issues with certain receptionists and uncooperative behavior from specific managerial staff. Despite these occasional shortcomings, many guests lauded the swift service, respectful demeanor and overall dedication of the staff members.

Overall, the consistent praise for the welcoming and professional treatment by various members of the hotel staff, from the front desk to the restaurant and housekeeping, highlights Velvet Hotel Jeddah as a place where many guests felt valued and well-taken care of.

Wi-Fi

The reviews of Velvet Hotel Jeddah indicate mixed experiences with the hotel's wifi. Some guests found the wifi just okay for tasks like emailing, noting that the connection was good and suitable for certain activities. However, many reviews report that the wifi was weak or not working at all with several guests facing issues such as the internet being down or the network being non-functional. This inconsistency suggests that while some may find the wifi service acceptable, others might encounter significant connectivity problems during their stay.

Pool

Located in Jeddah, the Velvet Hotel offers a variety of amenities, including a swimming pool that receives mixed reviews from guests. Positively, some guests describe the pool as fantastic and a great place for relaxation, noting a pool area that separates from the restaurant by glass, enhancing the atmosphere. The hotel provides dedicated times for women, particularly on Fridays and Saturdays, which is a noted plus for female guests.

However, there are some criticisms as well. Many guests find the pool small with some remarking that it appears larger in pictures than in reality. Issues with cleanliness have also been raised with specific mentions of dirty water and the need for better maintenance. Despite these concerns, the pool is highlighted as a good after a hot day and is a beneficial feature for both adults and children. Overall, while the Velvet Hotel's pool has room for improvement, it offers a pleasant experience for many visitors.

Parking

Velvet Hotel Jeddah offers an array of parking options that largely satisfy its guests. There are ample parking spaces available, including free and good-sized parking areas. The hotel provides accessible basement and private parking, which are often mentioned positively. Despite its central location on a main street, parking is usually not an issue with enough spaces available both outside and inside the car park, including underground options.

However, there are some drawbacks such as primitive and disorganized parking, limited spaces and parking areas being exposed to the sun. Some guests noted that the parking lift is in an inconvenient location and that the basement parking is sometimes locked. Nevertheless, overall, Velvet Hotel Jeddah ensures that most guests find its parking facilities satisfactory and easy to use.

Family

Velvet Hotel Jeddah offers a generally comfortable atmosphere that is fitting for families. Guests have noted secure child seat installations as a reassuring feature for those traveling with young children. The hotel's family-friendly nature is frequently highlighted with amenities such as blankets and mattresses provided for younger guests, making the stay accommodating even for those arriving after a tiring journey, like from Hajj.

The hotel boasts comfortable double rooms and suites suitable for families, enhanced by good breakfasts and an enjoyable pool area, contributing to a stay marked by tranquility and privacy. However, some reviews point out areas for improvement, such as the lack of additional sleep mats and a crib or children's bed, which can be inconvenient.

The hotel's location could be an advantage due to its proximity to shopping areas, although some feel it may not be the best for families. Nonetheless, many families found comfort and ease during their stay, despite minor issues, affirming the hotel’s overall suitability for family visits.

4 Star

Velvet Hotel Jeddah stands out with its peaceful and comfortable ambiance, offering improved cleanliness and tranquility that appeals to many guests. The establishment is generally consistent with four-star expectations and provides good value for the price. However, there are some areas for improvement. Several reviews suggested that services such as parking management and the breakfast menu did not fully align with typical four-star standards. Whereas some visitors feel that the hotel merits its four-star classification, others believe it falls short, rating it as a three-star property instead. Despite these critiques, Velvet Hotel Jeddah remains a great option, particularly for business travelers seeking a quiet and comfortable stay.

Yes, Velvet Hotel Jeddah has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

Yes, a spa is available at Velvet Hotel Jeddah.

No, Velvet Hotel Jeddah doesn't allow dogs.

Yes, parking facilities are available at Velvet Hotel Jeddah.

Yes, Velvet Hotel Jeddah has a gym.

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