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Holiday Inn Jeddah Gateway by IHG

Jeddah , Madinah Road. An Nuzha District (Show on Map)

8.5

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHoliday Inn Jeddah Gateway by IHG is a well-regarded hotel that impresses guests with its prime location, cleanliness, and exceptional staff service. Situated conveniently near King Abdulaziz International Airport and the Mall of Arabia, the hotel is ideal for travelers seeking accessibility to Jeddah's attractions while benefiting from a serene environment. The staff consistently receives high praise for their professionalism and warmth, facilitating a smooth and welcoming stay.

The rooms are noted for their spaciousness, cleanliness, and comfort, contributing to restful guest experiences. The hotel excels in hospitality with attentive room service and an excellent pool facility, despite minor inconveniences related to towel placement and limited activities surrounding the pool. Cleanliness is a significant highlight across the board, with guests appreciating the well-maintained environment.

Breakfast offerings are diverse and generally satisfying, though there is some room for improvement in terms of variety and pricing. Family travelers find the hotel accommodating, with a friendly atmosphere suitable for all ages.

The hotel beds receive high commendation for comfort, further enhancing the appeal for those seeking relaxation. Business travelers also find the hotel practical, thanks to its location and meeting facilities, though feedback suggests an opportunity for improvement in terms of updating facilities and customer service training at the reception.

One notable area needing attention is the parking amenity, where the limited spaces pose a challenge for guests. Despite these small areas for growth, Holiday Inn Jeddah Gateway provides a reliable, comfortable stay with a strong emphasis on exceptional service and cleanliness, making it a favored choice for both leisure and business visitors.
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Categories

Family Friendly Hotel

Provides comfortable accommodations and family-friendly services. Located on Madinah Road in the An Nuzha District. Features amenities suitable for families.

Business Hotel

Holiday Inn Jeddah Gateway offers essential business facilities and meeting spaces. Its location on Madinah Road provides easy access for business travelers.

4-Star Hotel

This hotel is known for its convenient location on Madinah Road. It provides a range of amenities and services expected from the Holiday Inn brand.

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Hotel with Spa

Romantic Hotel

Hotel with Swimming Pool

Outdoor Pool

Hotel with Parking

Accessible Hotel

Hotel with Gym

Hotel with Outdoor Pool

Room Types

Standard Room Featuring a work area and free WiFi, this spacious room offers a 42-inch LED TV, an in-room safe and a tea/coffee maker. A minibar and an iron are also available. The bathroom comes with a shower and a bathrobe.

Premium King Room This modern room offers free breakfast and WiFi access. It includes a 42-inch LED TV, a work desk and a tea/coffee maker. A minibar is also available. The bathroom is equipped with shower, bathrobe and slippers.

One-Bedroom King Suite Relax and enjoy this luxurious 50m² suite along with ultra-comfortable bedding and a dedicated living area, your own office space with free high speed Wi-Fi internet and the convenience of helping yourself to tea and coffee facilities around the clock. A 47-inch flat-screen TV offers you 60 channels

Premium King Room - Smoking Featuring free toiletries and bathrobes, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as city views. The unit has 1 bed.

Family One Bedroom Suite Smoking The hot tub is a top feature of this suite. Featuring free toiletries and bathrobes, this suite includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned suite features a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as city views. The unit has 1 bed.

Standard King Room Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as a quiet street view. The unit offers 1 bed.

Standard King Room - Smoking Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as a quiet street view. The unit offers 1 bed.

Standard Twin Room Offering free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as a quiet street view. The unit offers 2 beds.

Standard Twin Room - Smoking Providing free toiletries and bathrobes, this twin room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned twin room provides a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as a quiet street view. The unit offers 2 beds.

Premium Twin Room Providing free toiletries and bathrobes, this twin room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned twin room provides a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as city views. The unit offers 2 beds.

Premium Twin Room - Smoking Offering free toiletries and bathrobes, this twin room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned twin room offers a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as city views. The unit has 2 beds.

Premium King Room with Lounge Access Offering free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as city views. The unit has 1 bed.

About Holiday Inn Jeddah Gateway by IHG

License: 10006670

Guest Reviews

8.5

Very Good

Location

Nestled in a prime location in Jeddah, the Holiday Inn Jeddah Gateway by IHG is an ideal choice for travelers seeking convenience and ease of access. The hotel's proximity to King Abdulaziz International Airport stands out as one of its major advantages, making it perfect for those with early flights or late arrivals. Additionally, guests find the location extremely convenient for exploring the city's attractions and shopping, with the Mall of Arabia just a short walk away. The hotel is strategically positioned, offering easy access to the city's main roads while remaining somewhat removed from high-traffic areas, ensuring a serene stay. The facility is not only praised for its location but also for its cleanliness and friendly staff, with team members frequently noted for their professionalism and helpful demeanor. For those attending events or simply exploring Jeddah, this hotel offers an unbeatable blend of location, comfort, and excellent service.

Breakfast

The breakfast experience at Holiday Inn Jeddah Gateway by IHG receives mixed reviews. Many guests appreciate the diverse and abundant spread of the breakfast buffet, highlighting a satisfying variety that caters to different tastes, from local delicacies to Asian and European dishes. Freshness and quality are often acknowledged, with some guests considering it better than offerings from five-star hotels. During Ramadan, the breakfast earns commendations for being delicious, adding an extra layer of cultural appreciation. However, not all sentiments are positive; some guests feel the breakfast lacks variety, particularly in baked goods, and falls short of expectations for a hotel of Holiday Inn's reputation. Concerns over high prices and modest options also appear in the reviews. Despite these criticisms, the breakfast generally maintains a reputation for satisfactory range and taste, underscored by excellent service from the staff. There is room for improvement, especially in diversifying the buffet selections to enhance the overall dining experience.

Rooms

Holiday Inn Jeddah Gateway by IHG consistently receives praise for its spacious, clean, and comfortable rooms. The accommodations are described as well-furnished and beautifully designed, providing a sense of comfort with their clean and organized setup. Guests appreciate the ample space offered in both standard rooms and suites, often noting the quiet environment and quality bedding which contribute to a restful stay. The rooms come well-equipped with essential amenities, ensuring a great balance of functionality and style.

Guests have particularly enjoyed the outstanding room service, commenting on the prompt delivery and delicious food. The hotel itself is maintained in excellent condition, with many highlighting the cleanliness and comfort provided throughout. The location also receives positive remarks for its convenience. While there are occasional concerns regarding room renovations and specific bathroom conditions, the overall impression is one of satisfaction with the accommodations offered.

The large rooms, often accompanied by beautiful views, especially those overlooking the airport road, are seen as offering good value for money. Everything considered, the Holiday Inn Jeddah Gateway provides a comfortable, clean, and spacious environment, making it a preferred choice for many travelers seeking reliability and pleasant accommodation experiences.

Beds

At the Holiday Inn Jeddah Gateway by IHG, the beds generally receive high marks for their luxury and comfort. Many guests highlight the softness of the pillows and the fresh, pleasant smell of the bedding, contributing to an overall positive sleep experience. People frequently describe the beds as very comfortable and spacious, making for a relaxing stay. Despite some mentions of less favorable experiences, where some found the beds too soft or the bedding outdated, the consensus is that the hotel provides a restful night's sleep. While specific critiques include old furniture and missing room amenities, the majority of reviews praise the rooms for being comfortable, with an emphasis on superb bed quality.

Cleanliness

Holiday Inn Jeddah Gateway by IHG consistently receives praise for the cleanliness of its facilities, which contributes significantly to the comfort and satisfaction of its guests. The hotel is often highlighted for its clean and spacious rooms, creating a tranquil environment that is both comfortable and welcoming. Many guests appreciate the cleanliness of the reception area, noting that it enhances their overall experience upon arrival. The cleanliness of the hotel is often described as good to outstanding, with many visitors particularly impressed by the tidiness and pristine condition of their rooms.

Beyond cleanliness, the staff at Holiday Inn Jeddah Gateway are frequently recognized for their hospitality and responsiveness. Guests commend the courteous nature of the team and their prompt attention to any needs that arise during their stay. This combination of cleanliness and attentive service contributes to a pleasant experience, underscored by the hotel’s proximity to the airport and ideal location.

Despite some mentions of outdated facilities and occasional issues with room maintenance, the overall assessment from guests remains positive, emphasizing the hotel's ability to maintain a generally high standard of cleanliness and comfort. The cleanliness, room service, and food quality at the hotel are noted as exceptional, further enhancing the guest experience. Overall, Holiday Inn Jeddah Gateway succeeds in offering a clean and hospitable environment, ensuring many guests leave with favorable impressions.

Staff

At Holiday Inn Jeddah Gateway by IHG, the staff emerge as the true highlight of guest experiences. Across numerous reviews, the professionalism and warmth of the team are repeatedly praised. Visitors have experienced exceptional hospitality, characterized by friendly smiles and an eagerness to assist at every turn. The reception staff stand out for their remarkable service, being both fast and efficient in their duties, as well as making guests feel like part of a family. Names like Areej, Abdullah, and Talaat consistently receive accolades for their professional demeanor and attention to detail, going above and beyond to ensure guest satisfaction.

Guests frequently mention the seamless check-in process facilitated by the attentive nature of the team, who handle tasks with high efficiency, politeness, and a respectful attitude. Their ability to make guests feel welcomed and valued is evident, with special notes of gratitude for assistance in organizing facilities and providing upgrades when possible. The staff's cooperative and accommodating nature, combined with their excellent manners, make a lasting impression on visitors, setting a benchmark for hospitality excellence.

In summary, the hotel staff at Holiday Inn Jeddah Gateway by IHG are celebrated for their friendly, helpful, and highly professional service, enhancing the overall guest experience and ensuring a pleasant stay.

Pool

The Holiday Inn Jeddah Gateway by IHG presents a tranquil escape with its beautiful swimming pool located on the tenth floor. The pool area is described as a serene, quiet outdoor spot, ideal for relaxation. Guests appreciate the cleanliness of the pool, enhancing their overall experience. There is acknowledgement of the hotel's good facilities, and particular praise is given to the pool services, with staff receiving high respect for their excellent service. However, some guests note the inconvenience of the towels being located far from the pool. Overall, while amenities surrounding the pool are well-regarded, visitors suggest that more activities could enhance the stay.

Parking

Holiday Inn Jeddah Gateway presents a notable challenge with its parking facilities, which may influence guests' overall experience. The hotel's parking amenities are limited, with only a small number of spaces available, including a mere dozen spots in the basement. This often results in difficulties locating a suitable place to park, leaving some guests faced with restricted options. Additionally, the design and organization of the parking area might benefit from improvements. The exit structure of the parking facility has prompted grievances from visitors, with reports of damage to vehicles due to unfavorable conditions like narrow parking spaces and slippery slopes. Travelers considering this hotel might need to plan ahead regarding parking solutions to ensure a smoother visit.

Family

Holiday Inn Jeddah Gateway by IHG is an excellent choice for families looking for a well-rounded stay catering to both adults and children. Located conveniently near Arabia Mall, this hotel is particularly praised for its warm and welcoming environment for young guests. Families note the friendly and efficient staff, with special mentions of individuals going above and beyond to assist guests. The hotel is appreciated for its clean and comfortable rooms, providing a peaceful and elegant atmosphere that complements the overall experience. The responsive assistance and the accommodating nature of the staff ensure that families feel supported and their needs met swiftly. Overall, this hotel proves to be a comfortable and enjoyable spot for family travelers and locals alike.

Business

Holiday Inn Jeddah Gateway by IHG emerges as a practical choice for business travelers visiting the city. Its prime location near the airport offers convenient access, making it particularly advantageous for short business trips. The hotel provides essential business services and features meeting rooms to facilitate professional gatherings. Guests mention efficient room service, appreciating the quality of food offered. However, some reviews indicate a need for improvement, noting outdated facilities and concerns with cleanliness. Reception staff could benefit from additional customer service training, as some guests encountered challenges during their stay. Overall, the hotel meets basic business needs and serves business owners well despite some room for enhancement in specific areas.

Yes, Holiday Inn Jeddah Gateway by IHG has pool(s) that belong to one or more of the following categories: Outdoor Pool.

Yes, a spa is available at Holiday Inn Jeddah Gateway by IHG.

No, Holiday Inn Jeddah Gateway by IHG doesn't allow dogs.

Yes, parking facilities are available at Holiday Inn Jeddah Gateway by IHG.

Yes, Holiday Inn Jeddah Gateway by IHG has a gym.

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