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Rosemond Al Hamra

Jeddah , Al Uqsar Street Al Hamra District, Jeddah (Show on Map)

8.3

Very Good

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Summary of reviewsRosemond Al Hamra has received commendation for its prime location in Jeddah, offering guests easy access to key attractions like Jeddah Corniche, Filastin Street and Al Hamra Beach. Guests frequently praise the convenience to popular restaurants, malls and business centers. The hotel's new, well-maintained property emphasizes cleanliness and its breakfast is often highlighted for variety and quality, further enhancing the visitor experience.

Guests have positive impressions of the breakfast, lauded for its diversity and quality with freshly made crepes and omelettes often mentioned. The dining area’s ambiance contributes positively, though a few felt there could be more variety over extended stays. Overall, the breakfast receives high marks despite minor criticisms.

The rooms at Rosemond Al Hamra are described as spacious and well-equipped, suitable for both families and solo travelers. Modern amenities, large windows and comfortable beds contribute to positive stays, though some guests noted the need for renovations and occasional issues with noise and room service. Cleanliness is highly praised across reviews with diligent housekeeping enhancing the overall comfort. Some issues such as outdated decor and occasional unpleasant carpet odors were noted, but the positive feedback largely outweighs these concerns.

Staff members at Rosemond Al Hamra are frequently praised for their professionalism, kindness and exceptional service. Specific employees and the reception team, in particular, receive commendations for their attentiveness and efficient service, significantly enhancing the guest experience.

The free Wi-Fi service receives mixed reviews. While internet speed is satisfactory in common areas, many guests found the connection in rooms lacking, especially on upper floors. Improvement in this area would greatly enhance guest satisfaction.

The gym is considered well-equipped and a valuable facility, though guests suggest extended operational hours and easier access to keys. The gym staff received some criticisms for rudeness, which, if addressed, could improve the overall experience.

The rooftop pool is praised for its cleanliness and mostly pleasant atmosphere, though it lacks certain amenities like umbrellas and sunbeds. Sometimes, maintenance issues have rendered the pool non-operational.

Parking availability is another mixed point with convenient underground options but limited spaces overall and low clearance in some areas posing challenges for larger vehicles. Despite this, the effort to provide parking is appreciated, though improvement is needed.

Family visitors particularly appreciate Rosemond Al Hamra for its spacious rooms and family-friendly services, making the hotel an ideal choice for those traveling with children.

In summary, Rosemond Al Hamra stands out for its excellent location, cleanliness, spacious rooms and friendly staff. While there are areas for improvement, particularly with Wi-Fi, gym access and parking, the overall guest experience is largely positive, making it a recommended choice for travelers to Jeddah.
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Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Outdoor Pool

Hotel with Free Wi-Fi

Business Hotel

Hotel with Parking

Accessible Hotel

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4-Star Hotel

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Room Types

Deluxe King Room with City View Offering free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with satellite channels, soundproof walls, a tea and coffee maker, a wardrobe as well as city views. The unit has 1 bed.

Deluxe Twin Room with City View Featuring free toiletries, this twin room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned twin room features a flat-screen TV with satellite channels, soundproof walls, a tea and coffee maker, a wardrobe as well as city views. The unit has 2 beds.

Deluxe Family Suite with Panoramic view This spacious suite comes with 1 living room, 2 separate bedrooms and 2 bathrooms with a shower and free toiletries. The air-conditioned suite features a flat-screen TV with satellite channels, soundproof walls, a tea and coffee maker, a seating area as well as city views. The unit has 3 beds.

Junior Suite with city View This spacious suite includes 1 living room, 1 separate bedroom and 2 bathrooms with a shower and free toiletries. The air-conditioned suite offers a flat-screen TV with satellite channels, soundproof walls, a seating area, a wardrobe as well as city views. The unit has 1 bed.

About Rosemond Al Hamra

License: 10006780

Guest Reviews

8.3

Very Good

Location

Rosemond Al Hamra boasts a prime location that has garnered significant praise from its guests. Situated in a central and convenient area of Jeddah, the hotel provides easy access to a myriad of attractions and essential services. It's notably close to the Jeddah Corniche, Filastin Street and Al Hamra Beach, making it ideal for guests who enjoy leisurely strolls or exploring the city's vibrant promenade.

Guests frequently highlighted the accessibility to major parts of the city, including proximity to popular restaurants, malls, fast food outlets and the beach. The hotel's location is particularly advantageous for those visiting for work with quick access to business centers and service providers.

The hotel itself is described as new and well-maintained with a focus on cleanliness. The combined excellence of its location, the quality of the services offered and the friendly and helpful staff make it a notable choice for travelers. The breakfast provided is often praised for its variety and quality, enhancing the overall guest experience.

For those seeking convenience and comfort in Jeddah, Rosemond Al Hamra stands out for its strategic and desirable location, ensuring that almost everything guests might need is within walking distance.

Breakfast

The breakfast experience at Rosemond Al Hamra receives overwhelmingly positive feedback from guests. Many highlight the breakfast as being very good to excellent with an emphasis on its variety and deliciousness. The buffet is frequently described as diverse, offering a wide selection that includes dishes such as crepes and omelettes, made fresh to order. The quality and cleanliness of the food are well-regarded with several guests noting the good service provided by friendly and helpful staff, who particularly stand out for their attentiveness.

Guests appreciate the extensive options available, suggesting that the hotel's breakfast caters to different tastes and preferences. The ambiance of the breakfast area is also positively remarked upon, described as beautiful and spacious, enhancing the overall dining experience. Some even rate it as the best breakfast they've had in a hotel, reflecting a high level of satisfaction.

However, there are a few criticisms concerning the lack of variety and the quality of certain dishes, though these are less frequent compared to the positive remarks. Some guests feel the breakfast could be improved with a greater selection, while a few note the breakfast fees are somewhat high. Nonetheless, the majority of the feedback highlights an excellent, hearty and well-provided breakfast, contributing significantly to an enjoyable stay at the hotel.

Dinner

The dining experience at Rosemond Al Hamra receives mixed reviews overall, however, many guests compliment the excellent and diverse breakfast buffet, underscored by elegant service from the Filipino staff supervising the restaurant. The restaurant itself is praised for its good food and pleasant ambiance, making it a favorable option for guests. The manager and team are noted for their cooperation and excellent service, contributing positively to the experience.

However, some reviews point out certain negatives. The food offerings, though good, lack variety over extended stays, leading to potential monotony for guests staying longer than four days. The restaurant also faces criticism for high costs relative to food variety and an unpleasant smell of food that sometimes permeates to the elevators and reception area. Additionally, food delivery to rooms incurs an extra fee.

Overall, Rosemond Al Hamra's restaurant has significant strengths in service and initial food quality but could benefit from addressing issues related to variety, cost and ambiance to enhance the dining experience further.

Rooms

Situated in the vibrant city center of Jeddah, Rosemond Al Hamra promises an array of room types catering to varying needs. Many guests have praised the hotel's rooms for being very spacious and clean, often using words like spacious, well-equipped and comfortable to describe their stay. Suites, in particular, receive high marks for their size and luxury feel, making them ideal for both families and solo travelers alike.

Several positive remarks highlight the functional aspects of the rooms, such as modern amenities, ample facilities and well-decorated interiors that provide a comfortable and relaxing environment. Large windows offering sunny views and good room ventilation are noted as enhancing the overall stay experience.

However, the hotel does face a few challenges. Some guests have pointed out the need for renovations, mentioning old decor, loose sockets and outdated carpets that sometimes emit unpleasant odors. Noise from elevators and insufficient sound insulation have also been reported, which could be bothersome for light sleepers. There have been occasional complaints about the cleanliness of the floors and carpets with room smells being a particular issue due to smoking.

Room service seems to be somewhat inconsistent with delays in service and rooms not always being ready at check-in time. Specific issues like non-functional refrigerators and weak air conditioning have also been raised. Despite these shortcomings, many guests still find the overall room experience satisfactory, especially appreciating the comfortable beds and effective room amenities.

In summary, Rosemond Al Hamra offers large, well-equipped rooms that provide a comfortable stay for many guests, although there are areas that could benefit from updates and better maintenance.

Beds

The guest reviews of Rosemond Al Hamra emphasize the comfort of the hotel beds with many describing them as comfortable, large and welcoming. King-size beds are highlighted as a positive feature in the spacious and clean rooms, complemented by generally good housekeeping. However, there's a recurring complaint about the pillows, which are often described as hard, stiff, thick and uncomfortable, detracting from an otherwise good sleep quality. The hotel's amenities, such as the excellent coffee and good breakfast, add a nice touch to the stay and guests appreciated the clean bathrooms and high ceilings. There is a mention of weak hot water pressure and poor air conditioning in some rooms, which affected sleep for some visitors. Overall, guests seem to enjoy the comfortable beds, although the pillows leave something to be desired.

Cleanliness

Rosemond Al Hamra has garnered significant praise for its cleanliness and well-maintained facilities. Numerous guests have commended the hotel's spotless condition, describing it as clean, comfortable and welcoming. The rooms are repeatedly highlighted for being clean and spacious with modern, clean bathrooms contributing to a positive experience. Guests also appreciate the continuous and diligent efforts of the housekeeping staff, noting that rooms are well-equipped and always kept clean.

Many reviews also point to the pleasant smell throughout the hotel, adding to the overall comfort and tranquility of the place. The hotel is often described as clean and quiet, providing visitors with a mentally comfortable environment. High-quality facilities, exceptional breakfast and courteous, attentive staff further enhance the experience. Parking facilities are also well-received, contributing to the convenience of staying at Rosemond Al Hamra.

However, some guests have noted issues with specific areas such as the room carpets, which were mentioned as being old and smelly and occasional problems with air conditioning and room amenities. Despite these minor drawbacks, the majority of reviews reflect a strong appreciation for the hotel's emphasis on cleanliness and overall maintenance, making Rosemond Al Hamra a recommended choice for travelers seeking a clean and comfortable stay.

Staff

The staff at Rosemond Al Hamra have garnered a wealth of praise from guests, highlighting their professionalism, kindness and exceptional service. Specific employees like Salman, Alaa Al-Assiri, Areej Asiri and many others are often singled out for their outstanding contributions, noted for their cooperative nature, attentiveness and responsiveness. The reception team, in particular, stands out for their welcoming demeanor, smiling faces and efficient handling of check-in and check-out procedures. Guests frequently mentioned the politeness and helpfulness of the employees, regardless of their roles, whether at reception, in the restaurant or housekeeping.

The management, including figures like the hotel manager and specific team leaders such as Mr. Abdulrahman and Mr. Turki, received commendations for their courteous and supportive approach. Several guests expressed heartfelt thanks to specific employees for their exceptional service, indicating a memorable hospitality experience overall.

Staff members at Rosemond Al Hamra are consistently described as warm, friendly and ready to go beyond to ensure guest comfort. The overall staff behavior is characterized by excellent manners, prompt assistance and a sincere commitment to service excellence. Whether dealing with daily tasks or special requests, the employees' positive and proactive attitude significantly enhances the guest experience.

Wi-Fi

Guests at Rosemond Al Hamra have shared varied experiences regarding the Wi-Fi service at the hotel. While some guests found the internet speed to be very good, particularly in common areas like the lobby, others encountered significant issues. Many reviews pointed out that Wi-Fi was available, but its strength and reliability in the rooms were often lacking.

Several guests noted that the internet inside their rooms was too slow, weak or not working properly, especially in the upper floors. The overall consensus suggests that the internet coverage within the hotel requires substantial improvement with many guests experiencing connectivity issues that impacted their stay. Calls for better Wi-Fi service were evident and it was clear that enhancements in this area would significantly improve guest satisfaction.

Gym

Rosemond Al Hamra's gym has been highlighted in guests' reviews as a generally positive feature, though with some notable areas for improvement. Guests have praised the gym for being well-equipped and comprehensive with some even calling it one of the best they have ever used. The inclusion of a swimming pool on the sixth floor has been particularly appreciated and the cleanliness and modern facilities add to the gym's appeal.

However, there are several operational issues that guests have frequently pointed out. The gym's operating hours, from 7 AM to 10 PM, have been criticized as being inconvenient for many guests with some suggesting it should be open 24 hours. Additionally, accessing the gym can be cumbersome since guests often need to go to the reception to get a key and there is a programmed lock that could be more user-friendly.

Interactions with the gym staff have also been a concern with several mentions of staff being rude and difficult to deal with. The locker room has been noted as a bit small and the noise from the weightlifting area can be disruptive.

Moreover, there seems to be some confusion or inconsistency about the availability of wellness and spa facilities with conflicting reports from guests. It also appears that the gym and pool have occasionally been out of service, which could be inconvenient for those planning to use those amenities.

Overall, while the gym at Rosemond Al Hamra is seen as an important and generally high-quality facility that enhances the hotel's appeal, improvements in staff interaction, operational hours and accessibility could significantly enhance the guest experience.

Pool

At the Rosemond Al Hamra, guests consistently commend the cleanliness and pleasant atmosphere of the rooftop pool, which is located on the 6th floor. Visitors generally enjoy the open space and the warm water of the pool, finding it a great spot to relax. Despite these positive aspects, there are several areas of improvement noted by guests. The pool lacks umbrellas, shades and sunbeds, which can affect comfort. Additionally, there have been instances where the pool was not operational due to maintenance issues. While the pool area may not have extensive facilities, the delicious buffet and the availability of a playground area for children add to the overall experience at the hotel.

Parking

When it comes to parking at Rosemond Al Hamra, guest feedback is a mixed bag. The hotel does offer parking spaces, including options both below the hotel and in an underground garage. These basement parking areas are often praised for their convenience and ample space. However, the ceiling in these underground spaces can be too low for larger vehicles like SUVs, which can pose difficulties for some guests.

Despite the presence of various parking areas, the availability of parking spaces can be a significant issue. Several reviews highlight a shortage of spots, indicating that finding a place to park can sometimes be challenging. Guests have also pointed out that external parking spaces are available but not in abundance and the general parking situation can sometimes feel disorganized or insufficient.

Moreover, while there is parking available, shaded parking is scarce, resulting in added inconvenience for those concerned about their vehicles being exposed to harsh weather conditions. Overall, guests appreciate the effort made by the hotel to provide parking, but the limited number of spaces and issues with low ceilings in the basement area are recurring points of concern.

Family

Rosemond Al Hamra is a popular choice for families seeking a comfortable and enjoyable stay. The hotel receives high praise for being family-friendly and ideal for family visits with amenities that cater well to children. Guests have highlighted its clean and quiet environment, which includes a playground area for kids, making it particularly suitable for younger guests. Families remark that their stay was very good and they would consider coming back.

However, there are a few areas where the hotel could improve. Some guests noted the absence of children's channels on the TV and mentioned issues with noise disturbances in the rooms and corridors. Despite these minor setbacks, the attentive staff plays a pivotal role in ensuring that families have a pleasant and comfortable experience. Rosemond Al Hamra stands out as an excellent choice for families looking for a welcoming and accommodating place to stay.

4 Star

Rosemond Al Hamra is making a notable impression with its new and distinctive establishment, offering a four-star experience that many find highly satisfying. The hotel is praised for its well-organized layout and comprehensive amenities that align well with its four-star classification. Guests particularly appreciate the hearty, varied and delicious breakfast offerings that start their day on a positive note.

The quality of service is consistently highlighted as amazing with many reviewers emphasizing the great service, cleanliness and comfort provided throughout their stay. The soundproofing for rooms and corridors is another welcomed feature that ensures a peaceful retreat. Clean rooms and facilities further contribute to its excellent reputation.

Though a few reviews suggest a disparity in star rating expectations, the majority confirm that Rosemond Al Hamra lives up to its four-star label with a quality that feels close to a five-star experience at an excellent price. The hotel comes highly recommended for a pleasant and well-rounded stay.

Business

Rosemond Al Hamra provides a comfortable and clean environment ideal for business travelers. The hotel is conveniently located near a pharmacy. Guests have noted the excellent and welcoming services offered by the professional staff. The hotel boasts wonderful facilities, including a business center and executive suite, enhancing the experience for those on business trips or attending conferences. The Wi-Fi is suitable for business needs and the website facilitates efficient work-related tasks. However, there is room for improvement in certain areas to better focus on business functionality, particularly regarding increased ventilation inside the cabinets. Overall, it has been identified as a decent and supportive choice for business travel.

Yes, Rosemond Al Hamra has pool(s) that belong to one or more of the following categories: Outdoor Pool.

Yes, a spa is available at Rosemond Al Hamra.

No, Rosemond Al Hamra doesn't allow dogs.

Yes, parking facilities are available at Rosemond Al Hamra.

Yes, Rosemond Al Hamra has a gym.

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