Hotel with SpaThis 5-star luxury hotel provides a full-service spa with diverse treatments such as facials, massages, manicures/pedicures, hot stone massages, hydrotherapy, and thalassotherapy. The spa facilities include an indoor pool, outdoor pool, children's pool, health club, sauna, and steam room.
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Summary of reviews related to the 'Spa' categoryThe spa at Royal Tulip City Center offers a range of facilities that guests generally find impressive. Many reviews highlight the fabulous spa experience, with particular praise for its cleanliness and friendly staff who contribute to making visits enjoyable. The masseuses, notably Cristina and the Thai masseuse Kamong, receive accolades for their skilled and professional services, with massages being a standout feature. The spa includes a heated indoor pool accessible to spa guests, a jacuzzi, and an admired hair salon. Despite these positives, accessibility issues are noted, especially during certain periods such as Ramadan, and when the indoor pool is closed outside of summer.
However, there are mixed feelings regarding the cost-related aspects of the spa. Guests often mention that the spa requires additional fees, which are charged by the hour, and express concern about these prices being too high given the services provided. Despite its allure, some believe the spa does not fully meet the hotel’s high standards and suggest that it requires maintenance and improvement. The separation of spa and gym rooms for men and women is another point of dialogue, with some appreciating this setup. Additionally, the spa facilities are open to people from outside the hotel and some have found the service occasionally lacking in professionalism relative to its cost.
Comments about the spa staff are varied, with positive mentions of attentive service and special thanks to particular team members, contrasted by a few poor experiences with unprofessional conduct. Parking at the facility is also noted as limited. Overall, the spa offerings stand out as a popular feature, though there may be room for improvements in service and pricing to fully align with guest expectations.
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