Swiss-Belhotel Pondok Indah

Jakarta -6.27591600, 106.78186500 , Jl. Metro Pondok Indah Sector 2 Block Sa, Jakarta Selatan (Show on Map)
8.1
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsSwiss-Belhotel Pondok Indah in Jakarta receives predominantly positive reviews across various categories, ensuring a pleasant and enjoyable guest experience. The hotel's prime location in Pondok Indah is frequently praised for its convenience, offering easy access to vibrant attractions such as Pondok Indah Mall, and efficient mobility via nearby public transport options. Despite its central placement, guests find tranquility in the surrounding lush greenery, particularly evident in the serene swimming pool area.

The breakfast offerings at Swiss-Belhotel Pondok Indah are lauded for their variety and taste, blending Asian and Western cuisines into a delightful buffet experience. While most guests appreciate the extensive options and attentive service, some mention a need for broader selections, though overall, the breakfast service aligns well with guests' expectations.

Room accommodations are noted for their spaciousness and comfort, providing a cozy atmosphere for relaxation or business activities. While occasional minor issues such as street noise and drainage problems are reported, guests generally appreciate the cleanliness and comfortable amenities. This cleanliness extends throughout the hotel, contributing to its commendable reputation, albeit with some feedback suggesting improvement in specific areas.

The hotel's staff are consistently recognized for their exceptional service and welcoming attitude. Their friendliness and attentiveness significantly enhance the guest experience, with multilingual capabilities adding to international visitors' ease. Although a few reviews suggest room for improvement in reception staff interactions, the overall sentiment reflects outstanding hospitality.

The well-maintained outdoor swimming pool is a standout feature, receiving acclaim for its inviting environment and family-friendly design. Guests enjoy the relaxing atmosphere provided by the shaded poolside area, with attentive pool staff further enhancing the experience. While access via the restaurant is mentioned, the overall pool facilities contribute positively to guest satisfaction.

Overall, Swiss-Belhotel Pondok Indah is highly regarded for its central yet serene location, delightful breakfast and pool experiences, comfortable rooms, and exceptional staff service, creating a favorable destination for travelers seeking both leisure and business accommodations in Jakarta.
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Categories
Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

  Outdoor Pool  


Hotel with Free Wi-Fi

Business Hotel

Hotel with Parking

Cheap Hotel

Hotel with Gym

4-Star Hotel

Hotel with Outdoor Pool

Room Types
Deluxe Double Room This twin/double room's special feature is the fireplace. Providing free toiletries, this twin/double room includes a private bathroom with a bath, a shower and a hairdryer. The twin/double room provides air conditioning, a tea and coffee maker, a wardrobe, a flat-screen TV with satellite channels, as well as city views. The unit offers 1 bed.

Superior Deluxe Double This double room's special feature is the fireplace. The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. This double room offers a wardrobe, a flat-screen TV with satellite channels and city views. The unit offers 1 bed.

Grand Deluxe Double Room This double room features a fireplace. The spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. The unit has 1 bed.

Two-Bedroom Family Suite with Queen and Twin Beds This twin/double room has air conditioning, a flat-screen TV and tea/coffee maker. Please note that this room type only includes breakfast for 2 persons.

Deluxe Twin Room This twin room features a fireplace. Featuring free toiletries, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The twin room features air conditioning, a tea and coffee maker, a wardrobe, a flat-screen TV with satellite channels, as well as city views. The unit has 2 beds.

Superior Deluxe Twin Guests will have a special experience as the twin room features a fireplace. Providing free toiletries, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The twin room provides air conditioning, a tea and coffee maker, a wardrobe, a flat-screen TV with satellite channels, as well as city views. The unit offers 2 beds.

Business Suite This suite's special feature is the fireplace. The spacious suite has 1 bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite offers a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a seating area as well as city views. The unit has 1 bed.

Two-Bedroom Family Suite with Queen and Single Beds This suite features a satellite TV, electric kettle and seating area. Please note that this room type only includes breakfast for 2 persons.

Guest Reviews
8.1
Very Good
Location
Swiss-Belhotel Pondok Indah boasts an enviable location that is frequently praised by guests for its convenience and accessibility in Jakarta. Situated centrally in the bustling area of Pondok Indah, it provides easy access to a variety of amenities and attractions. Guests appreciate its strategic placement near the Pondok Indah Mall and other shopping and dining options, making it an ideal spot for both leisure and business travelers. Proximity to public transport, such as the MRT station and easy access to the expressway, enhances mobility, allowing guests to explore the city with ease. Despite the busy surroundings, the location remains tranquil, with the hotel providing a serene environment complemented by its lush greenery, particularly appreciated around the swimming pool area. The hotel is also convenient for those conducting business in South Jakarta, offering quick access to meetings and events. Overall, the location is consistently highlighted as a standout feature, ensuring a comfortable and efficient stay in Jakarta.

Breakfast
Swiss-Belhotel Pondok Indah provides a delightful breakfast experience that features an impressive blend of Asian and Western cuisines. Guests consistently describe the breakfast as not only delicious but also varied, highlighting an extensive buffet that offers a wide variety to cater to different tastes. The Indonesian options are particularly praised, with the chicken porridge receiving a special mention for its flavor.

The hotel ensures a satisfying start to the day with its excellent breakfast offerings, appreciated both for their quality and diversity. Whether dining at the Swiss Café or by the pool, guests report enjoying substantial meals that are well-prepared and presented. Although there are a few mentions of limited selections, most reviews reflect a positive experience, emphasizing the helpfulness of the staff and the pleasant atmosphere during breakfast.

Overall, Swiss-Belhotel Pondok Indah seems to offer a commendable breakfast service that aligns well with the spacious and comfortable accommodations provided, making it a good choice for travelers seeking a satisfying meal to kickstart their day.

Rooms
Guests of Swiss-Belhotel Pondok Indah consistently highlight the impressive attributes of the hotel's rooms. Many reviews emphasize the spaciousness and comfort of the rooms, noting that they provide ample space for relaxation, family discussions, or even office meetings. The rooms are frequently described as clean, with a high level of comfort, and are often commended for their cozy ambiance and appealing setups. Guests appreciate the rooms' generous size and the comfortable beds. However, some mention noise issues in rooms facing the road, as well as occasional drainage problems and poor water pressure in the bathroom. Although some rooms feature a balcony, access might be restricted. Despite these minor concerns, the overall satisfaction with the room quality and the friendly staff shines through in the reviews.

Cleanliness
Swiss-Belhotel Pondok Indah offers a generally positive experience when it comes to cleanliness and comfort, according to guest reviews. Many visitors praise the hotel for its clean and modern ambiance, highlighting the comfortable and spacious rooms which add to a pleasant stay. The overall cleanliness is frequently lauded as excellent, ensuring that guests feel at ease during their visit.

Visitors often note the spaciousness of the rooms, accompanied by satisfactory cleanliness and amenities, providing a good value for the location. Proximity to popular attractions like PIM further adds to its appeal, making it a convenient choice for travelers. However, some guests mention specific areas needing improvement, with occasional instances of traffic noise affecting rooms on the street side, and concerns about cleanliness in certain areas like the carpet and desk table.

Despite these occasional drawbacks, the hotel maintains a consistent reputation for cleanliness and comfort, making it a viable choice for those seeking a pleasant stay in Pondok Indah.

Staff
When it comes to hospitality, Swiss-Belhotel Pondok Indah truly shines thanks to its exceptional team. Guests frequently commend the hotel for its excellent service and the staff's helpful nature. The warmth and friendliness of the entire team, including the security members, are a standout feature that enhances the guest experience. The front desk staff is highlighted for their friendliness, which sets a welcoming tone right from the start. Moreover, the attentiveness of the staff, always ready to assist without being intrusive, adds to the overall comfort of the stay. The ability of staff members to communicate in multiple languages, such as Japanese, further contributes to a sense of security and ease for international visitors. While most interactions are positive, a few guests have noted a lack of smiles from the reception team, suggesting room for improvement. Nevertheless, the predominant sentiment reflects a consistent level of friendly, respectful, and accommodating service.

Pool
Swiss-Belhotel Pondok Indah offers guests a delightful experience with its well-maintained outdoor swimming pool situated on the first floor. Praised as amazing and fantastic, the pool stands out as a highlight, especially for families, with its kid-friendly design and inviting environment. Guests appreciate the pleasant poolside area, shaded by big trees that enhance the relaxing atmosphere. The pool staff is noted for their responsiveness, ensuring a pleasant experience for all visitors. Although some mention that accessing the pool requires passing through the restaurant, the overall charm and enjoyment of the pool facilities make it a memorable part of their stay.


Yes, Swiss-Belhotel Pondok Indah has pool(s) that belong to one or more of the following categories: Outdoor Pool.

Yes, a spa is available at Swiss-Belhotel Pondok Indah.

No, Swiss-Belhotel Pondok Indah doesn't allow dogs.

Yes, parking facilities are available at Swiss-Belhotel Pondok Indah.

Yes, Swiss-Belhotel Pondok Indah has a gym.

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