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Summary of reviewsMaia Hotel Jakarta offers a highly desirable stay for those looking to experience the vibrant essence of the city. Situated in a prime location, the hotel is just a short walk from major shopping destinations such as Thamrin City, Grand Indonesia, and Plaza Indonesia, making it an excellent choice for shopping enthusiasts and urban explorers. The hotel excels in providing exceptional hospitality, with staff consistently praised for their friendliness, responsiveness, and helpfulness, contributing significantly to a welcoming atmosphere.
Guests frequently commend the comfortable and clean rooms despite noting that some may be small. The modern decor and bright spaces contribute to a pleasant stay, although the occasional inconsistency in cleanliness and room size warrants attention. Breakfast at the hotel features diverse and flavorful local offerings, which many guests enjoy, although there is room for improvement to better cater to international palates.
The pool is described as a delightful spot, providing a relaxing experience for guests, although its compact size and maintenance needs have been pointed out. The comfortable beds enhance the overall room experience, although improvements in linen cleanliness could elevate comfort further.
Overall, Maia Hotel Jakarta combines a strategic and convenient location with commendable service and comfort, presenting a compelling option for travelers at an affordable price. While some areas may benefit from refinement to fully align with its four-star rating, Maia Hotel remains a recommendable choice for a satisfying stay in the heart of Jakarta. Show more
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Hotel near Golf Courses
Offers a comfortable stay with reasonable access to golf courses in Central Jakarta. Provides standard amenities and services suitable for golf enthusiasts looking for a convenient base.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Accessible Hotel
Small Hotel
4-Star Hotel
Hotel with Outdoor Pool
Room Types
Superior King RoomProviding free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned double room provides a flat-screen TV, a private entrance, soundproof walls, a tea and coffee maker as well as city views. The unit offers 1 bed.
Deluxe King RoomOffering free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room offers a flat-screen TV, a private entrance, soundproof walls, a tea and coffee maker as well as city views. The unit has 1 bed.
Superior Twin RoomOffering free toiletries, this twin room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned twin room offers a flat-screen TV, a private entrance, soundproof walls, a tea and coffee maker as well as city views. The unit has 2 beds.
Deluxe Double Room with BalconyFeaturing free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room features a flat-screen TV, a private entrance, soundproof walls, a tea and coffee maker as well as city views. The unit has 1 bed.
SuiteFeaturing free toiletries, this suite includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned suite features a flat-screen TV, a private entrance, soundproof walls, a tea and coffee maker as well as city views. The unit has 1 bed.
Executive SuiteProviding free toiletries, this suite includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned suite provides a flat-screen TV, a private entrance, soundproof walls, a tea and coffee maker as well as city views. The unit offers 2 beds.
Guest Reviews
Location
Nestled in the heart of Jakarta, Maia Hotel boasts a highly coveted location, making it a prime choice for those looking to explore the city's vibrant shopping and dining scene. Just a short walk from major retail havens like Thamrin City, Grand Indonesia, and Plaza Indonesia, the hotel sits conveniently amidst a hub of activity. Guests repeatedly emphasize the ease of access to these malls, noting the hotel as a mere two-minute stroll from Thamrin City, and within a comfortable walking distance to Grand Indonesia and Plaza Indonesia. The proximity to these shopping attractions, combined with its strategic placement near transport options and central city landmarks, offers unparalleled convenience.
Beyond its location, Maia Hotel receives praise for its staff's friendliness and helpfulness, heightening the guest experience. The property's modern, clean interiors and attention to guest requests further underscore its commitment to comfort. For those planning a city-centric stay in Jakarta, Maia Hotel's superb location offers an ideal base from which to enjoy both the retail delights and the energetic pace of urban life.
Breakfast
Maia Hotel Jakarta offers a breakfast experience that receives mixed reception from its guests. On the positive side, many guests appreciate the diverse and delicious offerings, particularly highlighting the variety and taste of the local Indonesian menu. The hotel provides a good selection that often changes daily, keeping the menu fresh and interesting. Some commend the breakfast for exceeding their expectations, with numerous options available each morning.
Despite these positive notes, some guests feel the breakfast selection is limited, particularly the Western dishes, which seem sparse. While a number of people enjoy the distinctively Indonesian flavors, others note that the breakfast could be more tailored to international tastes. Concerns were raised about the menu's repetitiveness and the occasional absence of certain items by early morning. However, those who cherish a local culinary experience may find the breakfast offerings at Maia Hotel both delightful and satisfactory.
Rooms
Maia Hotel Jakarta garners mixed reactions when it comes to its rooms. The positive aspects stand out with guests highlighting the comfort and cleanliness, even though some rooms are noted to be small. The hotel offers rooms that are described as clean, comfortable, and well-suited for those staying in pairs. Guests appreciate the modern decor and the size, reporting some rooms as spacious and bright, contributing to a pleasant stay.
However, it's important to take into account that a number of reviews point to inconsistencies in cleanliness, mentioning visible stains on bedding, musty smells from pillows, and untidy environments. The rooms’ small size, particularly the bathroom space, is another aspect that could affect the stay's comfort. Despite these shortcomings, Maia Hotel’s proximity to Thamrin City Mall is a notable convenience for guests, counterbalancing some of the associated room drawbacks. Overall, Maia Hotel offers guests a clean, comfortable lodging experience, although attentiveness to cleaning and room size might enhance overall guest satisfaction.
Beds
Maia Hotel Jakarta has a mixed reputation when it comes to its beds, with guests praising certain aspects while expressing concerns over others. Many guests found the beds to be comfortable and enjoyed a satisfactory sleep experience. Phrases like "comfortable beds" and "big big and comfy bed" highlight the positive feedback regarding the general comfort and size. Additionally, the combination of nice beds and effective air conditioning seems to enhance the overall room environment.
However, several guests reported issues with the cleanliness and condition of the bed linens, citing stains and unpleasant odors from the sheets and pillows. Some guests noted concerns about the tidiness of the bedding and the use of older bed sheets. The practicality of the beds was also questioned, as some guests remarked on the use of two single beds merged to form a larger one, which did not meet their expectations of a super king-sized bed. Despite these issues, the overall impression is that Maia Hotel generally offers a comfortable bed experience, though there is room for improvement in terms of cleanliness and consistency.
Cleanliness
Maia Hotel Jakarta receives mixed reviews regarding cleanliness. While some guests highlight the clean and neat condition of the bedding and appreciate the comfort and location of the hotel, others express concerns about inadequate cleaning standards. There are reports of mold in the bathrooms, musty-smelling pillows, stained sheets, and dusty floors, with instances of dirty sink areas. The hotel pool is noted as nice, and the staff is often praised for being helpful. However, there are suggestions for improvement regarding towel quality and overall cleanliness. Despite the convenient location near shopping centers, guests feel that the cleaning does not align with the hotel's four-star rating.
Staff
Maia Hotel Jakarta is renowned for its exceptional hospitality, with guests frequently praising the staff for their welcoming and kind demeanor. The staff is consistently described as very helpful, courteous, and responsive, ensuring that guests feel well taken care of during their stay. Front desk personnel are noted for their friendliness and professionalism, making check-ins and inquiries smooth and efficient. Despite occasional language barriers, the staff's dedication to providing quality service shines through, as they strive to assist guests to the best of their abilities. Though there are instances of inexperience and minor lapses in service, overall, the team is characterized as friendly and attentive. Their genuine hospitality contributes significantly to the warm atmosphere of the hotel, reinforcing its reputation as a pleasant and well-maintained place to stay in Jakarta.
Pool
The pool at Maia Hotel Jakarta has received mixed reviews from guests. On the positive side, many find the pool well-suited for swimming and a nice spot for relaxation. It is described as a "little gem" and is appreciated for its clean, inviting waters by some guests. However, there are also remarks highlighting its compact size and the need for some maintenance. A few guests noted the pool being less appealing due to its proximity to the restaurant and occasional cleanliness issues. Despite these points, the pool generally provides a pleasant environment for those seeking a leisurely swim.
4 Star
Located conveniently near Bundaran HI, Maia Hotel Jakarta offers a blend of location and affordability. The hotel boasts a European level of cleanliness with good bedding, enhancing the comfort of its guests. While some areas such as the pool's location could benefit from improvements, as it's visible from the restaurant, the overall experience at the hotel strikes a balance between quality and cost. It stands as a decent, clean, and beautiful option for travelers looking to explore Jakarta without breaking the bank. However, some reviews suggest that certain elements could be reevaluated to align more closely with its four-star rating.
Yes, Maia Hotel Jakarta has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Maia Hotel Jakarta.
No, Maia Hotel Jakarta doesn't allow dogs.
No, parking facilities aren't available at Maia Hotel Jakarta.