Holiday Inn Express Jakarta Pluit Citygate by IHG
Jakarta
-6.12786500,
106.79183600
,
Emporium Pluit Mall 10th Floor, Jl. Pluit Selatan Raya
(Show on Map)
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsHoliday Inn Express Jakarta Pluit Citygate by IHG is a budget-friendly three-star hotel that excels in providing a strategic location and outstanding service. The hotel's prime position directly above Emporium Pluit Mall offers unparalleled convenience for guests, granting easy access to shopping, dining, and entertainment options, alongside close proximity to the airport for seamless travel. This makes it an ideal choice for both leisure and business travelers who appreciate the vibrant surroundings of Jakarta.
The hotel staff stand out for their exceptional customer service, consistently receiving praise for their friendliness, professionalism, and attentiveness. The team, including notable staff members such as Mr. Ahmad and Mr. Robert Tju, ensures that every guest has a memorable and enjoyable stay, contributing significantly to the overall positive impressions of the hotel.
Rooms at Holiday Inn Express Jakarta Pluit Citygate are described as clean, comfortable, and strategically positioned to offer great city views. They provide a satisfactory experience, particularly for budget-conscious travelers who value functionality and simplicity. Guests appreciate the comfort of the beds and the swift housekeeping service, although there are occasional reports of minor issues such as musty odors or aging decor that could benefit from refurbishments.
While the breakfast offerings could use a bit more diversity and better management to prevent crowding, the overall dining experience is supported by friendly staff and a few well-received items like fried eggs. The cleanliness of the hotel is generally praised, with housekeeping frequently commended for maintaining a high standard despite some concerns about aging facilities and linens showing wear.
Free Wi-Fi service receives mixed reviews; while many guests benefit from its reliability and speed, others note inconsistencies which can be a setback, especially for those relying on connectivity for business purposes. Nonetheless, the hotel's dedication to providing a comfortable, no-frills accommodation option makes it a solid contender in its class, offering excellent value for money amid Jakarta's bustling landscape.
Categories
The hotel staff stand out for their exceptional customer service, consistently receiving praise for their friendliness, professionalism, and attentiveness. The team, including notable staff members such as Mr. Ahmad and Mr. Robert Tju, ensures that every guest has a memorable and enjoyable stay, contributing significantly to the overall positive impressions of the hotel.
Rooms at Holiday Inn Express Jakarta Pluit Citygate are described as clean, comfortable, and strategically positioned to offer great city views. They provide a satisfactory experience, particularly for budget-conscious travelers who value functionality and simplicity. Guests appreciate the comfort of the beds and the swift housekeeping service, although there are occasional reports of minor issues such as musty odors or aging decor that could benefit from refurbishments.
While the breakfast offerings could use a bit more diversity and better management to prevent crowding, the overall dining experience is supported by friendly staff and a few well-received items like fried eggs. The cleanliness of the hotel is generally praised, with housekeeping frequently commended for maintaining a high standard despite some concerns about aging facilities and linens showing wear.
Free Wi-Fi service receives mixed reviews; while many guests benefit from its reliability and speed, others note inconsistencies which can be a setback, especially for those relying on connectivity for business purposes. Nonetheless, the hotel's dedication to providing a comfortable, no-frills accommodation option makes it a solid contender in its class, offering excellent value for money amid Jakarta's bustling landscape.
Hotel Taking Steps Towards Sustainability
Hotel near Nightlife Spots
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
3-Star Hotel
Guest Reviews
Nestled in a strategic location in Jakarta, the Holiday Inn Express Jakarta Pluit Citygate by IHG offers guests unparalleled convenience with its proximity to key spots in the city. The hotel is situated directly above the Emporium Pluit Mall, providing easy access to a wide array of shopping and dining options, making it an ideal choice for travelers who value convenience. Its location is the standout feature, as the hotel is just a short distance from the airport, facilitating smooth journeys for those arriving or departing. Guests consistently highlight the advantage of being adjacent to a modern shopping center, which enhances the overall experience by offering effortless access to various amenities and entertainment options. The strategic placement of the hotel not only caters to shopping enthusiasts but also provides considerable ease for business travelers and families alike. Overall, staying here allows guests to enjoy the vibrancy of Jakarta right at their doorstep while benefiting from the efficiency of its key location.
The breakfast experience at Holiday Inn Express Jakarta Pluit Citygate by IHG appears to be a mixed bag according to guest reviews. While some guests appreciated the simplicity and filling nature of the breakfast, noting it was adequate and "not bad," there were consistent remarks about the limited variety and lack of options. Many guests expressed that the breakfast is quite basic with a focus on Asian selections but lacks diversity, which might not cater to all tastes. Though improvements, such as the addition of an eggs station, were welcomed, the issues persisted with the slow replenishment of items and the breakfast area being small and crowded at times. On a brighter note, the friendliness of staff and the quality of some breakfast items like fried eggs were highlighted positively. However, there's a general consensus that the breakfast offerings could benefit from a broader selection and a more efficient set-up to enhance the overall dining experience.
The Holiday Inn Express Jakarta Pluit Citygate offers a satisfactory room experience that is suited for budget-conscious travelers seeking comfort and convenience. Many guests have noted the cleanliness and tidiness of the rooms, highlighting that cleaning services are prompt and attentive. While the hotel rooms could benefit from a bit of renovation, they are generally spacious with comfortable beds and pillows guaranteeing a restful night's sleep. For those who appreciate simplicity, the rooms come equipped with basic amenities and a functional workspace, making it a good choice for business travelers.
Some guests found the room sizes adequate, noting their decent layout and functionality, even if slightly smaller than expected. An added plus is the hotel's strategic location atop a mall, which provides convenience for shopping and dining. High-quality bedding ensures comfort despite the occasional reports of musty smells, suggesting some areas may require improvement.
Guests appreciate the great city view offered from the deluxe rooms and find that, overall, the rooms meet the expectations associated with Holiday Inn Express. With efficient check-in procedures and helpful service, the hotel strives to deliver a pleasant stay amidst the need for refurbishment where signs of wear and age are noticeable in some areas.
The beds at Holiday Inn Express Jakarta Pluit Citygate by IHG receive mixed reviews, although there is a strong focus on comfort. Many guests find the beds and pillows to be extremely comfortable, contributing positively to their stay. Several reviews highlight the spacious bathrooms alongside these comfortable beds, enhancing the overall room experience. However, some guests report issues such as softness in the mattresses and occasional concerns with cleanliness, including stale odors and stained or dirty bed linens. Despite these occasional downsides, the general consensus points to a comfortable sleeping experience.
At the Holiday Inn Express Jakarta Pluit Citygate by IHG, the cleanliness of the hotel is a primary focus, with many guests appreciating the well-maintained and tidy rooms. Most reviews highlight that the rooms are clean, tidy, and offer a good view of the harbor. The decor is described as modern, and the overall room condition is excellent. Guests often remark on the comfort and cleanliness of their accommodations, finding them very satisfactory.
However, there are mentions of some issues, such as towels appearing worn with a greyish tone, a moldy smell in some rooms, and occasional dampness. A few guests noted that the hotel shows signs of aging and could benefit from a refresh. Instances of stained bed linens and unclean carpets have been mentioned. Despite these few concerns, the cleanliness of the place generally receives positive feedback.
Housekeeping is frequently praised for their good work, maintaining a standard of cleanliness that meets guests' expectations for a no-frill, comfortable stay. The hotel service, along with the room conditions, is considered excellent by most visitors, with efficient and friendly staff enhancing the experience. Overall, while there are areas that could be improved, the hotel provides a clean and strategic option for travelers.
The Holiday Inn Express Jakarta Pluit Citygate by IHG consistently receives praise for its exceptional staff, who make a significant impact on the guest experience. The team is described as very friendly, helpful, and consistently attentive to the needs of the guests. From the front desk to the restaurant, every member of the staff is recognized for their courtesy, efficiency, and willingness to go above and beyond to ensure guest satisfaction. Names such as Mr. Ahmad, Mr. Richard, Mr. Agustin, Mr. Sigit Wiantoro, and Mr. Robert Tju, who is notable for his multilingual skills, stand out for their exceptional service. Guests have highlighted the staff's promptness in solving problems and swift service, making their stay smooth and enjoyable. The hotel staff are not only recognized for their professionalism but also for their personal warmth and kindness, contributing significantly to a great travel experience.
The Wi-Fi experience at Holiday Inn Express Jakarta Pluit Citygate offers a mix of impressions from guests. On the positive side, several reviews highlight a strong and consistently good Wi-Fi signal, praised for its reliability and speed, which meets general browsing and connectivity needs. Some guests found the internet connection satisfactory for their stay, particularly appreciating its consistency. However, there are contrasting experiences, with some guests encountering issues such as weak or non-functional Wi-Fi signals that disrupted work. This inconsistency could be a drawback, especially for those planning to use the hotel for business purposes. While many enjoyed a seamless online experience, others found the connectivity insufficient for their requirements.
Holiday Inn Express Jakarta Pluit Citygate by IHG offers a practical and budget-friendly option for travelers seeking comfort without breaking the bank. Despite its three-star rating, the hotel delivers a satisfying experience, with clean and decently sized rooms that provide a comfortable stay. Its prime location above a shopping mall makes it incredibly convenient for guests, allowing easy access to a variety of dining options at the food court. The hotel's affordable rates are complemented by good service, making it a reliable choice for those visiting the area. Opened in 2014, it remains a solid contender as one of the better choices in its class, providing excellent value for money in a city teeming with options.
Location Show Map
Location
Breakfast
Rooms
Some guests found the room sizes adequate, noting their decent layout and functionality, even if slightly smaller than expected. An added plus is the hotel's strategic location atop a mall, which provides convenience for shopping and dining. High-quality bedding ensures comfort despite the occasional reports of musty smells, suggesting some areas may require improvement.
Guests appreciate the great city view offered from the deluxe rooms and find that, overall, the rooms meet the expectations associated with Holiday Inn Express. With efficient check-in procedures and helpful service, the hotel strives to deliver a pleasant stay amidst the need for refurbishment where signs of wear and age are noticeable in some areas.
Beds
Cleanliness
However, there are mentions of some issues, such as towels appearing worn with a greyish tone, a moldy smell in some rooms, and occasional dampness. A few guests noted that the hotel shows signs of aging and could benefit from a refresh. Instances of stained bed linens and unclean carpets have been mentioned. Despite these few concerns, the cleanliness of the place generally receives positive feedback.
Housekeeping is frequently praised for their good work, maintaining a standard of cleanliness that meets guests' expectations for a no-frill, comfortable stay. The hotel service, along with the room conditions, is considered excellent by most visitors, with efficient and friendly staff enhancing the experience. Overall, while there are areas that could be improved, the hotel provides a clean and strategic option for travelers.
Staff
Wi-Fi
3 Star
No, Holiday Inn Express Jakarta Pluit Citygate by IHG doesn't have any pool.
No, a spa isn't available at Holiday Inn Express Jakarta Pluit Citygate by IHG.
No, Holiday Inn Express Jakarta Pluit Citygate by IHG doesn't allow dogs.
Yes, parking facilities are available at Holiday Inn Express Jakarta Pluit Citygate by IHG.
Yes, Holiday Inn Express Jakarta Pluit Citygate by IHG has a gym.
Location Show Map
More Options
