Holiday Inn Express Jakarta Matraman by IHG
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Summary of reviewsHoliday Inn Express Jakarta Matraman by IHG, is centrally located in Jakarta, offering guests convenient access to transportation, amenities such as bookstores, banks, gas stations, convenience stores and various dining options. Positioned on a busy street, it remains a preferred choice for its strategic location, affordability and quality services, making it ideal for travelers looking for convenience and central access.
The hotel provides a mixed experience with its breakfast offerings. While the taste is generally praised and improvements noted, the variety can be limited, especially for non-Indonesian and Western guests and some items like uncooked rice or oily dishes have been noted. Nonetheless, it serves as a decent start to the day with room for enhancing variety and catering to international tastes.
Rooms at the hotel are frequently described as clean and comfortable with well-maintained facilities. Guests appreciate the spotless conditions, comfortable beds and functional amenities. However, the room sizes can be somewhat small and noise isolation might be inadequate for some. Overall, the comfort and pleasant atmosphere of the rooms are well-received, complemented by friendly and accommodating staff.
Cleanliness is a standout feature of the hotel with consistent praise for the tidiness and modernity of the rooms and common areas. Vigilant cleaning staff ensure a well-maintained environment, further enhanced by the friendliness and helpfulness of the personnel. The cleanliness, combined with reasonable pricing, makes it a significant advantage for guests.
The staff at Holiday Inn Express Jakarta Matraman receive exceptional reviews for their friendliness, attentiveness and willingness to go above and beyond. Specific staff members are often mentioned for their superb service, contributing significantly to a positive guest experience. The cheerful and polite nature of the team ensures guests feel comfortable and well-cared for throughout their stay.
Guests also frequently commend the high comfort level of the beds and pillows with terms like "super comfortable" and "fluffy" being commonly used. The overall consensus highlights restful sleeps and cozy sleeping experiences, despite a minor mention of an unclean bed cover.
In summary, Holiday Inn Express Jakarta Matraman is recognized for its strategic location, exceptional cleanliness, friendly and helpful staff and comfortable beds, making it a recommended choice for travelers seeking well-managed accommodation in Jakarta.
Categories
The hotel provides a mixed experience with its breakfast offerings. While the taste is generally praised and improvements noted, the variety can be limited, especially for non-Indonesian and Western guests and some items like uncooked rice or oily dishes have been noted. Nonetheless, it serves as a decent start to the day with room for enhancing variety and catering to international tastes.
Rooms at the hotel are frequently described as clean and comfortable with well-maintained facilities. Guests appreciate the spotless conditions, comfortable beds and functional amenities. However, the room sizes can be somewhat small and noise isolation might be inadequate for some. Overall, the comfort and pleasant atmosphere of the rooms are well-received, complemented by friendly and accommodating staff.
Cleanliness is a standout feature of the hotel with consistent praise for the tidiness and modernity of the rooms and common areas. Vigilant cleaning staff ensure a well-maintained environment, further enhanced by the friendliness and helpfulness of the personnel. The cleanliness, combined with reasonable pricing, makes it a significant advantage for guests.
The staff at Holiday Inn Express Jakarta Matraman receive exceptional reviews for their friendliness, attentiveness and willingness to go above and beyond. Specific staff members are often mentioned for their superb service, contributing significantly to a positive guest experience. The cheerful and polite nature of the team ensures guests feel comfortable and well-cared for throughout their stay.
Guests also frequently commend the high comfort level of the beds and pillows with terms like "super comfortable" and "fluffy" being commonly used. The overall consensus highlights restful sleeps and cozy sleeping experiences, despite a minor mention of an unclean bed cover.
In summary, Holiday Inn Express Jakarta Matraman is recognized for its strategic location, exceptional cleanliness, friendly and helpful staff and comfortable beds, making it a recommended choice for travelers seeking well-managed accommodation in Jakarta.
Hotel Taking Steps Towards Sustainability
Business Hotel
Cheap Hotel
Accessible Hotel
Hotel with Gym
3-Star Hotel
Guest Reviews
Holiday Inn Express Jakarta Matraman by IHG, boasts a strategically central location in the heart of Jakarta. Its position makes it easily accessible by various modes of transportation and it's conveniently close to amenities such as Gramedia bookstore, banks, gas stations, convenience stores, bus stations and pharmacies. Guests appreciate the proximity to diverse dining options, including some of the city's best Arabic restaurants and other nearby food outlets. The hotel is situated near a mosque and several mini-markets like Alfamart and Indomaret, enhancing the convenience for guests.
While the hotel sits on a busy street and in a bustling neighborhood, it remains a popular choice due to its strategic placement. It's close to the airport train station, providing good connectivity for short stays. Many reviews highlight the cleanliness of the hotel, the comfort of the rooms and the high standard of service, all of which contribute to a positive guest experience. Overall, the location combined with reasonable pricing and quality services makes it a compelling option for travelers looking for convenience and central access in Jakarta.
At the Holiday Inn Express Jakarta Matraman, guests have a notably mixed experience when it comes to breakfast. Many commend the taste, describing it as delicious, tasty and enjoyable, often highlighting improvements over recent months. The breakfast environment is lively with helpful staff contributing positively to the overall atmosphere.
While several reviews point out the good variety with some even noting special promos in the evening, others argue that the selection is limited, especially for non-Indonesian and Western guests. Issues such as a lack of diversity and insufficient options for Arab tourists are recurring themes. Some guests found the options to be repetitive with the same meals served daily and mentioned a desire for more Western and Arabic dishes.
There are sporadic complaints about the quality, such as uncooked rice and oily dishes and the occasional criticism of the breakfast being not very good or mediocre. Despite the mix of opinions, many guests still found the breakfast to be better than expected and deem it a decent start to their day, albeit with room for improvement in variety and catering to international tastes.
Holiday Inn Express Jakarta Matraman offers rooms that guests frequently describe as clean and comfortable. The hotel is well-maintained with spotless cleanliness in both the rooms and bathrooms. Many reviews highlight the comfort of the beds and the positive room atmosphere. Functional amenities include hot water and generally complete room facilities, contributing to a pleasant stay.
While the hotel caters to different needs, including providing connecting rooms, there are a few considerations for potential visitors. Some reviews mention that the room sizes can be quite small and cramped. Additionally, noise isolation isn't always effective with some guests able to hear outside conversations.
Despite these minor drawbacks, the general consensus from the reviews suggests that the hotel provides a comfortable and pleasant environment with friendly and accommodating staff, making it a reliable choice for travelers.
The beds at Holiday Inn Express Jakarta Matraman by IHG, receive high praise from guests for their comfort. Words such as comfortable, super comfortable and fluffy are commonly used to describe the beds and pillows, making it clear that a restful night's sleep is a consistent highlight. Guests appreciate the soft and fluffy pillows, contributing to an overall cozy sleeping experience. Numerous reviews mention the comfort of both the mattresses and the room itself, adding to the appeal. Despite one minor mention of an unclean bed cover, the overwhelming sentiment is positive with guests frequently emphasizing the bed's comfort and the high-quality pillows.
Holiday Inn Express Jakarta Matraman stands out as a modern and comfortable hotel celebrated for its commendable cleanliness. Guests consistently highlight the spotless condition of both rooms and common areas, praising the cleanliness and modernity. The hotel is described as clean and tidy with vigilant cleaning staff ensuring rooms and bathrooms are well-maintained and stocked with necessary toiletries.
Frequent positive mentions are about the friendly and cooperative staff, who enhance the stay experience with their helpfulness and hospitality. The presence of good security is an added comfort for guests. Many find the combination of cleanliness and reasonable pricing for the services offered to be a significant advantage.
Despite rare remarks regarding some areas that weren't entirely spotless, the overall consensus is one of satisfaction with the cleanliness, comfortable ambiance and supportive staff. The included breakfast and clean dining area also contribute to a pleasant stay. Overall, the Holiday Inn Express Jakarta Matraman is recommended for those seeking a clean, comfortable and well-managed accommodation option in Jakarta.
Holiday Inn Express Jakarta Matraman boasts a team of exceptional staff that contributes significantly to the positive guest experience at the hotel. The reviews repeatedly highlight the friendliness and welcoming nature of the employees. Names such as Ramzi, Anwar, Harun, Karina and Trivena appear frequently, receiving commendation for their superb service and helpful behavior. The staff is described as cheerful, polite, attentive and trustworthy, ensuring that guests feel comfortable and well-taken care of during their stay.
Guests noted the fantastic customer service and the consistent willingness of the staff to go above and beyond to meet their needs, even in busy or tiring circumstances. Receptionists and other personnel are particularly praised for their attentiveness and readiness to assist, whether that involves carrying luggage or accommodating specific requests. Overall, the excellent hospitality provided by the team enhances the overall experience, making this hotel a standout choice for many travelers.
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Location
While the hotel sits on a busy street and in a bustling neighborhood, it remains a popular choice due to its strategic placement. It's close to the airport train station, providing good connectivity for short stays. Many reviews highlight the cleanliness of the hotel, the comfort of the rooms and the high standard of service, all of which contribute to a positive guest experience. Overall, the location combined with reasonable pricing and quality services makes it a compelling option for travelers looking for convenience and central access in Jakarta.
Breakfast
While several reviews point out the good variety with some even noting special promos in the evening, others argue that the selection is limited, especially for non-Indonesian and Western guests. Issues such as a lack of diversity and insufficient options for Arab tourists are recurring themes. Some guests found the options to be repetitive with the same meals served daily and mentioned a desire for more Western and Arabic dishes.
There are sporadic complaints about the quality, such as uncooked rice and oily dishes and the occasional criticism of the breakfast being not very good or mediocre. Despite the mix of opinions, many guests still found the breakfast to be better than expected and deem it a decent start to their day, albeit with room for improvement in variety and catering to international tastes.
Rooms
While the hotel caters to different needs, including providing connecting rooms, there are a few considerations for potential visitors. Some reviews mention that the room sizes can be quite small and cramped. Additionally, noise isolation isn't always effective with some guests able to hear outside conversations.
Despite these minor drawbacks, the general consensus from the reviews suggests that the hotel provides a comfortable and pleasant environment with friendly and accommodating staff, making it a reliable choice for travelers.
Beds
Cleanliness
Frequent positive mentions are about the friendly and cooperative staff, who enhance the stay experience with their helpfulness and hospitality. The presence of good security is an added comfort for guests. Many find the combination of cleanliness and reasonable pricing for the services offered to be a significant advantage.
Despite rare remarks regarding some areas that weren't entirely spotless, the overall consensus is one of satisfaction with the cleanliness, comfortable ambiance and supportive staff. The included breakfast and clean dining area also contribute to a pleasant stay. Overall, the Holiday Inn Express Jakarta Matraman is recommended for those seeking a clean, comfortable and well-managed accommodation option in Jakarta.
Staff
Guests noted the fantastic customer service and the consistent willingness of the staff to go above and beyond to meet their needs, even in busy or tiring circumstances. Receptionists and other personnel are particularly praised for their attentiveness and readiness to assist, whether that involves carrying luggage or accommodating specific requests. Overall, the excellent hospitality provided by the team enhances the overall experience, making this hotel a standout choice for many travelers.
No, Holiday Inn Express Jakarta Matraman by IHG doesn't have any pool.
No, a spa isn't available at Holiday Inn Express Jakarta Matraman by IHG.
No, Holiday Inn Express Jakarta Matraman by IHG doesn't allow dogs.
No, parking facilities aren't available at Holiday Inn Express Jakarta Matraman by IHG.
Yes, Holiday Inn Express Jakarta Matraman by IHG has a gym.
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