Holiday Inn Express Jakarta International Expo by IHG
Jakarta-6.14353900,
106.84539000,
Jalan Arena Pekan Raya Pintu 6 Kemayoran(Show on Map)
8.5
Very Good
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1 room2 guests1 room, 2 guests
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Summary of reviewsHoliday Inn Express Jakarta International Expo by IHG is widely praised for its strategic location, situated conveniently close to the Jakarta International Expo and the airport, making it ideal for business travelers and event attendees. The hotel offers a seamless experience with ease of access to various exhibitions and trade shows. Guests appreciate being able to walk to the expo center, adding to the convenience of their stay.
The cleanliness of the hotel is a standout feature, with guests consistently impressed by the neatness of the rooms and bathrooms, despite minor imperfections. The warm and professional demeanor of the staff is frequently highlighted, creating a welcoming environment that enhances the overall guest experience. Specific employees are noted for their exceptional service, contributing to a sense of safety and overall well-being.
The rooms are described as clean, bright, and comfortably appointed, featuring cozy beds that offer a restful night’s sleep. While there are occasional mentions of minor maintenance issues, the overall positive feedback concerning room cleanliness and comfort prevails. Additional amenities such as a nearby Starbucks add to the appeal, along with thoughtful touches like customizable pillow options.
Breakfast experiences vary, with praise for the local flavors catering to Southeast Asian tastes, despite some guests wishing for more variety and improved quality. The WiFi similarly garners mixed reviews, with strong signals reported by many, although some guests experience slower connections affecting work-related needs.
Overall, Holiday Inn Express Jakarta International Expo by IHG offers a reliable and comfortable stay, providing good value with reasonable pricing. It meets the expectations of travelers seeking convenience, cleanliness, and excellent service, particularly benefiting those with business commitments at the Jakarta International Expo. Show more
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Categories
Hotel Taking Steps Towards Sustainability
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
3-Star Hotel
Room Types
Standard Twin Room with Free BreakfastThis double room has air conditioning, a tea and coffee maker, a flat-screen TV with cable channels and a quiet street view. The unit has 2 beds.
Standard Queen Room - Free BreakfastThis double room has air conditioning, a tea and coffee maker, a flat-screen TV with cable channels and a quiet street view. The unit has 1 bed.
Standard Room with Free BreakfastThis double room has air conditioning, a tea and coffee maker, a flat-screen TV with cable channels and a quiet street view. The unit has 1 bed.
Guest Reviews
8.5
Very Good
Location
Holiday Inn Express Jakarta International Expo by IHG is highly regarded for its strategic location, ideal for business travelers and event attendees. The hotel is situated just a short walk from the Jakarta International Expo, making it an excellent choice for visitors attending trade shows or fairs such as the Pekan Raya Jakarta Event and Indonesia 2022- Stamps Exhibition. Guests highlight the convenience of being able to walk back and forth between the hotel and the exhibition center without the need for transportation. Its proximity to the airport is another advantage, providing ease of access for travelers. Alongside the favorable location, guests also commend the hotel for its cleanliness, friendly staff, and excellent service, complementing their stay with a satisfying breakfast. This combination of comfort and convenience makes it a preferred option for a seamless business trip to Jakarta.
Breakfast
The breakfast experience at Holiday Inn Express Jakarta International Expo elicits mixed sentiments from guests. While some appreciate the buffet as "awesome" and acknowledge the service as "extraordinarily good," others find it lacking in variety and quality. The breakfast selection caters predominantly to local tastes, offering an "up to the standard" simple yet satisfactory range of Southeast Asian dishes, with few options for international guests. This results in a menu that is "plenty and delicious" for those seeking local flavors but may not be very "appropriate for Westerners."
Despite some positive remarks about the taste and the overall breakfast being "okay," several guests note its repetitive nature and limited choices, especially when it comes to Western and Arab food options. The area where breakfast is served can become quite crowded and feels "chaotic," particularly during peak times when guests are heading to the adjacent expo.
Concerns also exist about breakfast hygiene and the need for improvement in food quality. Some guests had less favorable experiences, noting "disappointment" due to the limited selection and instances where specific items, like pizza, did not meet expectations. Nevertheless, for most visitors, the breakfast is a serviceable start to the day, providing enough to fill the stomach amidst a dynamic hotel environment.
Rooms
At the Holiday Inn Express Jakarta International Expo by IHG, guests find the rooms clean, bright, and comfortably appointed. The hotel offers a convenient location just a short five-minute walk from the exhibition hall, making it a great choice for event attendees. The proximity to PRJ also provides an opportunity for a delightful fireworks show view on New Year's Eve. Guests frequently commend the spaciousness of the rooms, noting that some, such as the suites, are particularly large and provide ample comfort with cozy beds and pillows.
While the hotel is relatively new and offers a modern aesthetic, there are mentions of minor dampness smells in some rooms and occasional maintenance issues like a loose shower holder. However, these are overshadowed by the overall positive feedback regarding cleanliness and comfort. The rooms offer a practical and well-kept environment, suitable for solo travelers or couples, with all necessary facilities, including a convenient Starbucks located downstairs.
Service at the hotel is applauded, with the friendly and professional staff contributing significantly to a peaceful and welcoming stay. The hotel offers good value with reasonable pricing for the size and quality of the rooms compared to nearby options. The addition of thoughtful touches such as providing both soft and hard pillows for customized comfort, and paper cups for takeout coffee, enhances the guest experience.
Beds
The beds at the Holiday Inn Express Jakarta International Expo by IHG receive high praise from guests for their exceptional comfort and quality. Visitors frequently comment on the comfortable mattresses, complemented by a selection of pillows that enhances the sleeping experience. Each double bed typically comes with four soft pillows, contributing to a restful night's sleep. Guests appreciate the combination of soft and firm pillows, allowing for personalized comfort. The cleanliness of the bedding and the lack of noise pollution further enhance the overall experience, making it a haven for those seeking a relaxing rest.
Cleanliness
Holiday Inn Express Jakarta International Expo by IHG consistently impresses with its commitment to cleanliness, making it a preferred option for travelers seeking a tidy and comfortable stay. Guests frequently commend the hotel's overall neatness and the cleanliness of its rooms and bathrooms. Despite some minor criticisms about specific aspects like carpet and curtain stains or the transparency of bathroom glass, the general consensus remains positive. The hotel maintains cleanliness across various areas, enhancing the comfort level for visitors. The well-kept property is complemented by friendly and attentive staff, ensuring a welcoming experience. Conveniently located, this budget-friendly hotel offers good value, especially for short stays. With the added allure of amenities like a nearby Starbucks, guests appreciate the combination of cleanliness, reasonable pricing, and accessibility.
Staff
The Holiday Inn Express Jakarta International Expo by IHG receives high praise for its staff, consistently described as friendly, welcoming, and professional. Guests particularly appreciate the warm reception and efficient check-in and check-out process. Specific staff members, such as Desy and Marsa at the front desk, are noted for their kindness and anticipatory service. The security team also stands out for its friendliness, contributing to a sense of safety and well-being. Staff members across various departments, including housekeeping and dining, receive commendation for their helpful and accommodating nature, delivering attentive service and useful responses to inquiries. Despite occasional feedback about slower service and select untrained staff, the overall sentiment is overwhelmingly positive, with many guests feeling their spirits lifted by the genuine smiles and helpful attitudes of the team. The warm and professional demeanor of the staff significantly enhances the guest experience, making it a noteworthy aspect of a stay at this hotel.
Wi-Fi
The WiFi at Holiday Inn Express Jakarta International Expo offers a mix of experiences for guests. Many reviews indicate that the internet connection provides a strong signal and good speed, making it suitable for general browsing and casual use. Guests have reported that the WiFi is often good, with some describing it as decent and fast. However, there are also notable instances where the WiFi has been insufficient for work-related needs, with some experiencing slow and unstable connections. Guests have suggested that the hotel could benefit from adding more bandwidth to improve the overall internet service.
Business
Situated ideally for business travelers with commitments at the Jakarta International Expo, the Holiday Inn Express Jakarta International Expo by IHG offers convenience and ease of access. The hotel's proximity to the JIEXPO is a major highlight, being just a short ten-minute stroll away, making it an excellent choice for those attending exhibitions or events such as the Pekan Raya Jakarta Event. Guests have praised the hotel's strategic location, which meets the purpose of their stay, particularly for business-related visits. It is described as perfect for a transit of a few days, ensuring a comfortable and straightforward stay. With everything meeting expectations, it serves as a reliable accommodation option for event-goers and business attendees, offering exactly what they require during their stay.
No, Holiday Inn Express Jakarta International Expo by IHG doesn't have any pool.
No, a spa isn't available at Holiday Inn Express Jakarta International Expo by IHG.
No, Holiday Inn Express Jakarta International Expo by IHG doesn't allow dogs.
Yes, parking facilities are available at Holiday Inn Express Jakarta International Expo by IHG.
Yes, Holiday Inn Express Jakarta International Expo by IHG has a gym.