DoubleTree by Hilton Jakarta - Diponegoro
Jakarta
-6.19858200,
106.84164900
,
Jl. Pegangsaan Timur No. 17, Cikini – Menteng, Jakarta Pusat, Indonesia
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Summary of reviewsDoubleTree by Hilton Jakarta - Diponegoro is highly regarded for its strategic city-center location, nestled in a tranquil garden in Menteng. The proximity to transportation hubs like the Cikini subway station makes exploring Jakarta's attractions and shopping centers convenient. This central yet peaceful setting, along with nearby amenities such as restaurants and shopping centers, enhances its appeal for both business travelers and tourists.
The hotel’s breakfast offerings receive extensive praise for their variety and quality, featuring both local and Western dishes that cater to diverse tastes. The breakfast area is spacious and well-organized with options ranging from freshly baked bread to delicious Indonesian dishes, ensuring a satisfying start to the day. Dinner experiences are also favorable, particularly highlighting the Sea Grain Restaurant & Bar and the impressive tomahawk wagyu steak.
Guestrooms are commended for being spacious, comfortable, clean and soundproof, despite some areas showing signs of being slightly outdated. Facilities like extensive electric sockets and luxurious bathrooms align with the hotel’s high standards. The cleanliness of the entire hotel, especially the rooms and public areas, receives high marks, contributing to an overall luxurious and well-maintained environment.
Exceptional service from the friendly and professional staff significantly enhances guests' experiences. From attentive restaurant staff to diligent front desk personnel, the hotel’s team consistently prioritizes hospitality, making visits memorable and pleasant.
Free WiFi is another beneficial aspect, functioning smoothly with minor intermittent issues. Spa and pool facilities offer a relaxing retreat with the pool area particularly noted for its beautiful landscape and clean water, adding to the hotel's luxurious ambiance. The gym is well-equipped and maintained, providing a high-quality workout environment.
Family-friendly amenities like spacious family rooms, a kids club and a child-friendly pool area make it an excellent choice for family vacations. Meanwhile, the beds are frequently described as exceptionally comfortable, contributing to a restful and satisfying stay.
Overall, DoubleTree by Hilton Jakarta - Diponegoro is a standout five-star hotel, praised for its exceptional location, facilities and service, ensuring a delightful and comfortable experience for all guests.
Categories
The hotel’s breakfast offerings receive extensive praise for their variety and quality, featuring both local and Western dishes that cater to diverse tastes. The breakfast area is spacious and well-organized with options ranging from freshly baked bread to delicious Indonesian dishes, ensuring a satisfying start to the day. Dinner experiences are also favorable, particularly highlighting the Sea Grain Restaurant & Bar and the impressive tomahawk wagyu steak.
Guestrooms are commended for being spacious, comfortable, clean and soundproof, despite some areas showing signs of being slightly outdated. Facilities like extensive electric sockets and luxurious bathrooms align with the hotel’s high standards. The cleanliness of the entire hotel, especially the rooms and public areas, receives high marks, contributing to an overall luxurious and well-maintained environment.
Exceptional service from the friendly and professional staff significantly enhances guests' experiences. From attentive restaurant staff to diligent front desk personnel, the hotel’s team consistently prioritizes hospitality, making visits memorable and pleasant.
Free WiFi is another beneficial aspect, functioning smoothly with minor intermittent issues. Spa and pool facilities offer a relaxing retreat with the pool area particularly noted for its beautiful landscape and clean water, adding to the hotel's luxurious ambiance. The gym is well-equipped and maintained, providing a high-quality workout environment.
Family-friendly amenities like spacious family rooms, a kids club and a child-friendly pool area make it an excellent choice for family vacations. Meanwhile, the beds are frequently described as exceptionally comfortable, contributing to a restful and satisfying stay.
Overall, DoubleTree by Hilton Jakarta - Diponegoro is a standout five-star hotel, praised for its exceptional location, facilities and service, ensuring a delightful and comfortable experience for all guests.
Hotel Taking Steps Towards Sustainability
As a Hilton property, DoubleTree by Hilton Jakarta - Diponegoro actively participates in Hilton's global sustainability initiatives, including the hotel industry's largest soap recycling program. The hotel is part of the 'Say No to Plastic' campaign, which has replaced plastic straws, pens, stir sticks, and water bottles with reusable alternatives across Hilton hotels in Indonesia. It also focuses on sustainable culinary concepts by emphasizing high-quality local ingredients.
Hotel for Honeymoon
This hotel is well-regarded as a romantic option in Jakarta. It provides comfortable accommodations and is known for its hospitality.
Hotel with Spa
DoubleTree by Hilton Jakarta - Diponegoro offers spa services designed to provide a relaxing and comfortable experience for guests seeking wellness treatments.
Family Friendly Hotel
The DoubleTree by Hilton Jakarta - Diponegoro is highly recommended for families, offering a multitude of family-friendly amenities and activities. The hotel is described as having spacious family rooms and a child-friendly environment, ensuring comfort for both parents and kids. Families have access to excellent facilities, including a well-regarded kids club which adds to the fun for younger guests.
Romantic Hotel
Mentioned as a romantic hotel, this property provides a welcoming atmosphere and quality amenities. It is a suitable option for couples seeking a comfortable and enjoyable romantic experience.
Hotel with Swimming Pool
DoubleTree by Hilton Jakarta - Diponegoro offers a superb breakfast buffet and a wide range of cuisines. The hotel features excellent pool facilities, ensuring a comfortable and enjoyable stay for all guests.
Children's Pool Lazy River Outdoor Pool
Business Hotel
DoubleTree by Hilton Jakarta - Diponegoro offers comprehensive business facilities, including meeting rooms and event spaces. It provides business services and amenities to cater to the needs of business travelers.
Hotel with Parking
Located in Central Jakarta, this hotel provides parking. Its affiliation with Hilton ensures a certain standard of service and amenities.
Accessible Hotel
This hotel offers accessible guest rooms with amenities such as roll-in showers, grab bars, and accessible vanity areas. The property ensures accessibility in its public spaces, including the entrance, elevators, and dining facilities.
Hotel with Gym
The DoubleTree by Hilton Jakarta - Diponegoro includes a well-equipped gym for guests' fitness needs. The hotel provides comfortable accommodations and excellent service.
5-Star Hotel
DoubleTree by Hilton Jakarta - Diponegoro offers excellent service and well-appointed rooms. It provides a comfortable and convenient stay in Central Jakarta.
Hotel with Outdoor Pool
This hotel boasts a large lagoon-style outdoor pool, ideal for both relaxation and swimming. The pool area includes sun loungers and a poolside bar.
Hotel with Children's Pool
This hotel boasts a large lagoon-style outdoor pool that includes a dedicated children's pool. Adjacent to the pool area, there is a colorful and modern kids' playground, complemented by a free kids' club, offering a comprehensive leisure experience for families.
Hotel near Nightlife Spots
Hotel with Lazy River
Guest Reviews
DoubleTree by Hilton Jakarta - Diponegoro boasts a superb and strategic location in the city center, making it highly convenient for business travelers and tourists alike. Nestled in a beautiful garden in Menteng, the hotel provides a tranquil oasis amidst the hustle and bustle of Jakarta. Guests appreciate its proximity to the Cikini subway station and other transportation hubs, which makes exploring attractions like Kota Tua and shopping centers easy and accessible.
The hotel is well-situated near mid plaza and key tourist attractions, adding to its appeal for those looking to experience the city's vibrant atmosphere. Despite being centrally located, the area retains a peaceful ambiance, allowing guests to relax in comfort. The immediate vicinity includes amenities like shopping centers, restaurants and even a nearby Starbucks.
While there are limited walking options directly around the hotel, the central location means that most necessities and attractions are just a short drive away. The hotel’s clean, well-organized rooms and friendly, professional staff further enhance the overall experience, making it a great choice for anyone visiting Jakarta.
Guests of the DoubleTree by Hilton Jakarta - Diponegoro have given high praise to the breakfast offerings at the hotel. They consistently highlight the wide variety and extensive selection available each morning, featuring both local and western options that cater to diverse tastes. Many guests mentioned that the breakfast buffet is substantial and well-organized with generous portions that leave them satisfied. Reviews frequently describe the breakfast as amazing, sensational and one of the best they've experienced, noting the phenomenal spread and delicious food.
The breakfast area is commended for being spacious with plenty of options to choose from, including freshly baked bread and tasty Indonesian dishes presented by on-hand chefs. Remarkably good coffee and tasty jamu and bandrek also add to the delightful morning experience. Although some guests felt there might be limited variety for international visitors and wished for more diverse options, the majority find the selection impressive and the quality of the food exceptional.
In summary, the breakfast at DoubleTree by Hilton Jakarta - Diponegoro is widely regarded as a highlight by guests, offering a sumptuous start to the day with a diverse and delicious array of choices. Whether enjoying the local delicacies or opting for more familiar western fare, guests can expect a satisfying and memorable breakfast experience.
Dining at the DoubleTree by Hilton Jakarta - Diponegoro offers a varied experience. The hotel's dining options include the Sea Grain Restaurant & Bar, which received praise during New Year’s Eve festivities. Guests found the restaurant's choice and food to be incredible and highlighted the excellent Indonesian cuisine available at the ground floor restaurant. The buffet restaurant's food was called excellent and the tomahawk wagyu steak stood out as particularly amazing. Supper was generally enjoyed with the overall selection at breakfast and dinner receiving high marks.
However, some areas fell short of expectations. While the food presentation was found to be beautiful, the taste did not always meet guests' expectations. Room service menus were noted as average and expensive with frustrations including limited availability of some items like the Caesar salad before 11 pm. Though some meals were expensive, the extensive dinner menu offered a variety of dishes that satisfied most guests.
The rooms at DoubleTree by Hilton Jakarta - Diponegoro have received commendable feedback from guests for being spacious, comfortable and well-maintained, contributing to an overall luxurious stay. Multiple reviews highlight the rooms as clean with some describing them as beautiful, modern and inviting. Guests appreciate the well-organized layout and the spacious bathrooms, which align with the hotel's high standards.
Despite this overall positive sentiment, several guests pointed out that the rooms and certain facilities, such as the carpets, show signs of being outdated for a 5-star hotel. Details like occasional wear and tear and minor maintenance issues were noted, although the prompt attention to replacing broken items was appreciated.
A standout feature frequently mentioned is the variety and quality of the breakfast buffet, which adds to the delight of the stay. Rooms are also noted to be sound-proof and equipped with plenty of electric sockets, making them conducive for work. While some reviews mentioned issues like room door malfunctions and intermittent cleanliness concerns, the hotel's hygiene standards, such as sanitization measures, have generally been reassuring.
Overall, visitors can expect clean, spacious and comfortable rooms with a few areas where updates could enhance the experience further. The breathtaking views from the rooms and exceptional service amplify the guests' positive experiences at the hotel.
At DoubleTree by Hilton Jakarta - Diponegoro, guests consistently praised the beds for their exceptional comfort. Described repetitively as comfortable, very comfortable and even heavenly, the bedding leaves a lasting impression. The beds are characterized as large, cozy and super-comfortable with high-quality materials that enhance the sleeping experience. Many reviewers noted the cleanliness of the bed covers and the excellence of the bed making and cleaning services. Despite occasional mentions of missing spare parts, the overall consensus is that these beds provide an excellent night's sleep, contributing significantly to the satisfaction of the guests.
DoubleTree by Hilton Jakarta - Diponegoro generally receives high marks for cleanliness. The hotel with its spacious and immaculate rooms, is often described as very clean and well-maintained. Guests appreciate the attention to cleanliness in the rooms, bathrooms and public areas such as the lobby. The hotel's commitment to sanitation, including disinfection practices, has made many feel comfortable and safe during their stay. Additionally, the hotel complex, including facilities like the gym and dining areas, is frequently noted for cleanliness and organization.
However, some reviews highlight areas needing improvement, such as the pool area and carpets which occasionally lack deep cleaning. There were also isolated incidents of poor maintenance, like the appearance of cockroaches and stains on furniture and carpets. Despite these few negative comments, the general sentiment towards cleanliness at DoubleTree by Hilton Jakarta - Diponegoro remains highly positive.
The DoubleTree by Hilton Jakarta - Diponegoro is highly praised for its exceptional staff service. Reviews consistently highlight the friendliness, helpfulness and professionalism of the team. The concierge and reception staffs receive special mentions for their dedicated and efficient service. Guests often note the warm welcomes and attentive care they receive, making their stays memorable.
Restaurant staff, in particular, are commended for being very attentive and friendly. Specific employees, such as Gabby and Dicky, are frequently singled out for going above and beyond to assist guests. The overall sentiment points to a super attentive, polite and courteous team that prioritizes hospitality. Front desk personnel are highlighted for their professionalism and efficiency, ensuring a seamless check-in experience.
The hotel's staff is described as amazing and accommodating with a willingness to put in extra effort to meet guests' needs. From the valets to the housekeeping team, each member's behavior and service significantly contribute to a pleasant experience. Efficiency, kindness and a cooperative spirit pervade the hotel's environment, making it a standout choice for travelers seeking high-quality service in Jakarta.
The DoubleTree by Hilton Jakarta - Diponegoro generally offers well-functioning and smooth internet access with free WiFi being a common highlight among guests. The WiFi is often described as good, stable and fast, meeting typical hotel standards. Most reviewers have noted the satisfactory performance of the WiFi, which is consistently reliable throughout the property. However, there have been occasional mentions of intermittent connection issues. Overall, positive feedback about the WiFi experience is prevalent, indicating that the hotel provides a satisfactory internet service to its guests.
Nestled in lush greenery, the DoubleTree by Hilton Jakarta - Diponegoro impresses with its luxurious and comfortable ambiance. Guests particularly praise the hotel's excellent service and customer support, noting the friendly staff and well-maintained facilities. The spa services stand out as a highlight, frequently described as high-end, top-notch and highly recommended. Guests often enjoy the well-equipped and highly commendable spa with many specifically appreciating the amazing views from the spa room.
Despite the overall positive feedback, some guests feel the relaxation department could see improvements and that the spa sometimes did not meet expectations. Other critiques mention the need for better client consideration and operational issues with the jacuzzi and spa. Reservations may be required upfront and some suggest extending service durations for a better experience.
The on-site pool also garners significant praise, noted for its size, thoughtful design and overall magnificence, contributing to the hotel's reputation as a haven of relaxation and luxury. Overall, while there are areas for improvement, the spa and pool facilities at DoubleTree by Hilton Jakarta - Diponegoro offer a pleasant and rejuvenating retreat for visitors.
The gym at the DoubleTree by Hilton Jakarta - Diponegoro receives a high level of praise for its well-equipped and generous facilities. Many guests describe the gym as good or even excellent, noting the presence of good amenities that enhance the workout experience. The fitness room is often highlighted for its uniqueness and the completeness of its facilities. Guests appreciate the high standards of cleanliness and maintenance with equipment being cleaned after every use. The services and variety available in the fitness area add to the overall positive experience. However, a few reviews mention that the gym can sometimes be too hot and may have insufficient capacity during peak times. Despite these minor drawbacks, the gym paired with the excellent pool facilities creates a well-rounded fitness environment for guests.
The swimming pool at DoubleTree by Hilton Jakarta - Diponegoro consistently impresses guests with its size, cleanliness and beautiful landscaping. Described as amazing, breathtaking and marvellous, the pool area offers a relaxing and cozy environment, perfect for both families and individuals. Guests appreciate the spacious design, which allows for comfortable social distancing and the pool's lagoon-like layout, including a lazy river feature, adds to its charm. Friendly and attentive pool staff further enhance the experience. The pool's water quality is routinely praised as perfectly clean, making it an inviting spot for both swimming and relaxation. There are ample sitting areas around the pool, providing nice places to unwind. Overall, the pool at DoubleTree by Hilton Jakarta - Diponegoro is a standout feature that exceeds expectations, making it one of the best aspects of a stay at this hotel.
The reviews for parking at DoubleTree by Hilton Jakarta - Diponegoro highlight the availability of adequate parking facilities with easy access. Guests appreciate the spacious parking spaces provided by the hotel. However, some have mentioned that the parking fees are on the expensive side and there is also a fee for taxi pick-up. Despite the cost, the overall feedback on parking is generally positive with the convenience and ample space being notable points.
The DoubleTree by Hilton Jakarta - Diponegoro is highly recommended for families, offering a multitude of family-friendly amenities and activities. The hotel is described as having spacious family rooms and a child-friendly environment, ensuring comfort for both parents and kids. Families have access to excellent facilities, including a well-regarded kids club which adds to the fun for younger guests. Parents have appreciated the helpfulness of the staff when it comes to managing children, making their stay more enjoyable. The hotel's pool is particularly noted as being perfect for families and kids, providing a great way to relax. Overall, the hotel is lauded for creating a comfortable and enjoyable atmosphere for family vacations and weekend getaways.
DoubleTree by Hilton Jakarta - Diponegoro is often regarded as a five-star hotel by guests, attracting compliments for its modern and exceptionally clean facilities. Positioned strategically within the city, it offers convenience for travelers navigating Jakarta. Guests frequently commend the hotel for providing five-star service and support with its structure meeting expected standards. Some feedback, however, suggests a disparity between the hotel's five-star claim and the service experienced. Despite some reservations, the hotel is generally seen as offering commendable value, especially for a five-star property.
DoubleTree by Hilton Jakarta - Diponegoro offers an impressive array of amenities designed specifically for business travelers. The facilities are excellently equipped, creating a professional setting that is well-suited for those on business trips. Guests frequently highlight the good business center and excellent business support available on-site. The hotel's business-friendly environment ensures smooth and productive business activities. Additionally, the location is particularly suitable for business travelers, offering both comfort and modern interiors that cater to the needs of working professionals.
The outdoor pool at the DoubleTree by Hilton Jakarta - Diponegoro receives high praise from guests for its size and beauty. Descriptions emphasize its large, beautifully landscaped area that is both visually appealing and well-maintained. The pool is cleaned daily, ensuring a pristine swimming environment. Many reviews highlight the luscious and breathtaking atmosphere of the pool area, along with the added bonus of a nice view. Additionally, guests appreciate the overall fitness facility that complements the great swimming experience.
DoubleTree by Hilton Jakarta - Diponegoro offers a truly luxurious experience, evident in every aspect of the property. Guests consistently highlight the luxurious villas and rooms, noting the beautiful and upscale settings. The hotel's amenities are remarkably lavish, ensuring that every stay feels special and indulgent. The opulent surroundings extend to the pool area, which is described as both luxurious and beautiful, providing a serene escape within the city. This hotel masterfully combines luxury with aesthetics, making it a desirable destination for those seeking a refined and elegant stay in Jakarta.
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Location
The hotel is well-situated near mid plaza and key tourist attractions, adding to its appeal for those looking to experience the city's vibrant atmosphere. Despite being centrally located, the area retains a peaceful ambiance, allowing guests to relax in comfort. The immediate vicinity includes amenities like shopping centers, restaurants and even a nearby Starbucks.
While there are limited walking options directly around the hotel, the central location means that most necessities and attractions are just a short drive away. The hotel’s clean, well-organized rooms and friendly, professional staff further enhance the overall experience, making it a great choice for anyone visiting Jakarta.
Breakfast
The breakfast area is commended for being spacious with plenty of options to choose from, including freshly baked bread and tasty Indonesian dishes presented by on-hand chefs. Remarkably good coffee and tasty jamu and bandrek also add to the delightful morning experience. Although some guests felt there might be limited variety for international visitors and wished for more diverse options, the majority find the selection impressive and the quality of the food exceptional.
In summary, the breakfast at DoubleTree by Hilton Jakarta - Diponegoro is widely regarded as a highlight by guests, offering a sumptuous start to the day with a diverse and delicious array of choices. Whether enjoying the local delicacies or opting for more familiar western fare, guests can expect a satisfying and memorable breakfast experience.
Dinner
However, some areas fell short of expectations. While the food presentation was found to be beautiful, the taste did not always meet guests' expectations. Room service menus were noted as average and expensive with frustrations including limited availability of some items like the Caesar salad before 11 pm. Though some meals were expensive, the extensive dinner menu offered a variety of dishes that satisfied most guests.
Rooms
Despite this overall positive sentiment, several guests pointed out that the rooms and certain facilities, such as the carpets, show signs of being outdated for a 5-star hotel. Details like occasional wear and tear and minor maintenance issues were noted, although the prompt attention to replacing broken items was appreciated.
A standout feature frequently mentioned is the variety and quality of the breakfast buffet, which adds to the delight of the stay. Rooms are also noted to be sound-proof and equipped with plenty of electric sockets, making them conducive for work. While some reviews mentioned issues like room door malfunctions and intermittent cleanliness concerns, the hotel's hygiene standards, such as sanitization measures, have generally been reassuring.
Overall, visitors can expect clean, spacious and comfortable rooms with a few areas where updates could enhance the experience further. The breathtaking views from the rooms and exceptional service amplify the guests' positive experiences at the hotel.
Beds
Cleanliness
However, some reviews highlight areas needing improvement, such as the pool area and carpets which occasionally lack deep cleaning. There were also isolated incidents of poor maintenance, like the appearance of cockroaches and stains on furniture and carpets. Despite these few negative comments, the general sentiment towards cleanliness at DoubleTree by Hilton Jakarta - Diponegoro remains highly positive.
Staff
Restaurant staff, in particular, are commended for being very attentive and friendly. Specific employees, such as Gabby and Dicky, are frequently singled out for going above and beyond to assist guests. The overall sentiment points to a super attentive, polite and courteous team that prioritizes hospitality. Front desk personnel are highlighted for their professionalism and efficiency, ensuring a seamless check-in experience.
The hotel's staff is described as amazing and accommodating with a willingness to put in extra effort to meet guests' needs. From the valets to the housekeeping team, each member's behavior and service significantly contribute to a pleasant experience. Efficiency, kindness and a cooperative spirit pervade the hotel's environment, making it a standout choice for travelers seeking high-quality service in Jakarta.
Wi-Fi
Spa
Despite the overall positive feedback, some guests feel the relaxation department could see improvements and that the spa sometimes did not meet expectations. Other critiques mention the need for better client consideration and operational issues with the jacuzzi and spa. Reservations may be required upfront and some suggest extending service durations for a better experience.
The on-site pool also garners significant praise, noted for its size, thoughtful design and overall magnificence, contributing to the hotel's reputation as a haven of relaxation and luxury. Overall, while there are areas for improvement, the spa and pool facilities at DoubleTree by Hilton Jakarta - Diponegoro offer a pleasant and rejuvenating retreat for visitors.
Gym
Pool
Parking
Family
5 Star
Business
Outdoor Pool
Luxury
Yes, DoubleTree by Hilton Jakarta - Diponegoro has pool(s) that belong to one or more of the following categories: Children's Pool, Outdoor Pool, Lazy River.
Yes, a spa is available at DoubleTree by Hilton Jakarta - Diponegoro.
No, DoubleTree by Hilton Jakarta - Diponegoro doesn't allow dogs.
Yes, parking facilities are available at DoubleTree by Hilton Jakarta - Diponegoro.
Yes, DoubleTree by Hilton Jakarta - Diponegoro has a gym.
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